Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11209695May 24, 2019
ENGINE
THE VEHICLE HAS HAD A RANDOM BUCKING MOTION (AS IF YOU RAN SOMETHING OVER) SINCE I PURCHASED. THE GARAGE SAYS THEY CAN'T FIND ANYTHING. IT HAS MANIFESTED TO A CHECK ENGINE LIGHT, THE VEHICLE RANDOMLY SHUTTING DOWN, OIL CONSUMPTION BEYOND (2.5 QTS) IN TWO WEEKS. ALL I AM TOLD IS THAT THIS IS KNOWN PROBLEM WITH THE EQUINOX AND IT IS PROBABLY THE PISTONS, THE CAM SENSOR AND LIKELY $3-4,000 TO REPAIR. HOW IS IT, THAT THIS IS A KNOWN PROBLEM AND WE AS CONSUMERS HAVE TO PAY TWICE TO OWN THEIR PRODUCT? SHUTTING DOWN WHILE DRIVING, WITHOUT ANY WARNING LIGHTS, OIL LOW WITHOUT WARNING LIGHTS... NOT A SAFETY ISSUE??? GM, WHAT'S WRONG WITH YOU? NO INTEGRITY, THAT'S FOR SURE. FROM THE VOLUME OF THE SAME COMPLAINTS, WHY IS THIS NOT A RECALL. GM CLEARLY MESSED UP ON THIS ONE. DONE VENTING AS THIS WON'T PAY FOR A NEW CAR. DON'T BUY AN EQUINOX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209742May 24, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE AND CAME TO A COMPLETE STOP. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO MOVE. AN INDEPENDENT MECHANIC WAS CONTACTED TO ASSIST WITH REPAIRING THE VEHICLE ONSITE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209428May 23, 2019
VISIBILITY/WIPER
MAY 22ND 2019 IT WAS READING A LOT, AS I WAS DRIVING, MY DRIVER SIDE WIPER WENT UP AND STARTED THERE, AS THE PASSENGER SIDE CONTINUED WORKING. WHEN THIS HAPPENED, I HEARD THE SNAPPING OF THE BAR. THANK GOD FOR RAINX. I ENDED UP ADJUSTING THE WIPER BLADE TO MAKE A "EURO" WIPER, THEN JUST REPLACED THE WIPER TRANSMISSION ALL TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209181May 22, 2019
VISIBILITY/WIPER
WIPERS FAILED WHILE DRIVING ON AN INTERSTATE FREEWAY. HEAVY RAIN, WIPERS WERE ON AT HIGHEST SPEED SETTING WHEN SOMETHING AUDIBLY SNAPPED AND WIPERS EXTENDED OFF THE WINDSHIELD ON THE DRIVERS SIDE OF VEHICLE. VISIBILITY WAS GREATLY REDUCED TO THE POINT THAT THE VEHICLE WAS UNABLE TO BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208864May 21, 2019
ENGINE
DURING 2018 AND EARLIER, MY 2012 EQUINOX WHICH WAS PURCHASED BRAND NEW 07/25/2012 HAS BEEN BURNING/USING WAY MORE OIL THAN NORMAL. THE OIL CHECK LIGHT AND/OR CHECK ENGINE LIGHT DOES NOT COME ON. THERE IS A RATTLING NOISE FROM THE ENGINE, WHICH MY HUSBAND THINKS IT COULD BE THE PISTONS AND/OR VALVES. THERE IS NO LEAKAGE ON THE CARPORT OR SEALS. I HAVE ALWAYS TAKEN MY VEHICLE TO BE SERVICED AT THE BURIEN CHEVROLET DEALERSHIP. I HAVE MENTION NUMEROUS TIMES ABOUT THE OIL SITUATION AND THE SERVICING REP. ALWAYS SAID, JUST MAKE SURE TO MONITOR IT. I HAVE A PROBLEM WITH ALWAYS ADDING MORE THAN THE NORMAL AMOUNT OF OIL AND NOT ACTUALLY FIXING THE INTERNAL RATTLING NOISE (ROOT CAUSE). AFTER RESEARCHING THIS TYPE OF SITUATION FOR MY VEHICLE TYPE, I FOUND IT FALLS EXACTLY IN LINE WITH 'EXCESSIVE ENGINE OIL CONSUMPTION' SITUATION. SAME AUDIBLE RATTLE OR KNOCK FROM THE ENGINE CAN BE HEARD. I HAVE NEVER RECEIVED ANY INFORMATION REGARDING THIS AND HAVE A SCHEDULED DIAGNOSTIC TEST SCHEDULED FOR TOMORROW. I SHOULD DEMAND THE DEALER TO SERVICE PERFORM AN OIL CONSUMPTION TEST FOR FREE AND IF MY VEHICLE DOES NOT PASS, HAVE THE DEALER FIX THE PISTONS AND/OR VALVES BILLED TO GM. MY ASK IS'WOULD NHTSA HAVE ANY DOCUMENTATION AND/OR LINKS TO ASSIST IN FOLLOWING UP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208890May 21, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS WERE SET TO HIGH, BUT WOULD NOT OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09-5253790500. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 47,916.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208955May 21, 2019
AIR BAGS
TAKATA RECALL, AIR BAG DID NOT DEPLOY OR INFLATE IN FRONT COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208991May 21, 2019
ENGINE
I BOUGHT MY 2011 EQUINOX WITH 45K MILES, 1.5 YEARS AGO AND HAVE HAD MANY PROBLEMS. HAD TO CHANGE THE EXHAUST MANIFOLD, MUFFLER AND NOW I AM HAVING POWER ISSUES. THE CAR WILL STALL WHEN IDLING AND LOSE POWER WHEN DRIVING. I HAD MY 3 CHILDREN IN THE CAR AND WHEN MAKING A LEFT TURN AT AN INTERSECTION I LOST ALL ACCELERATION. THANK GOD THERE WAS NOT A CAR COMING, BECAUSE WE WOULD HAVE BEEN SERIOUSLY HURT FOR IT IS NORMALLY A BUSY INTERSECTION. I STILL OWE A LOT OF MONEY ON THE VEHICLE AND I AM SCARED TO DRIVE IT. THIS PROBLEM OCCURS OFTEN AND I WAS TOLD TO CHANGE THE CAM SHAFT, WHICH I DID TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209094May 21, 2019
ENGINE
ENGINE CUT OUT IN MIDDLE OF INTERSECTION WOULD NOT START AGAIN HAD TOWED TO DEALER MECHANIC SAID THERE WAS METAL SHAVINGS IN OIL AND IT NEEDED AN ENGINE SWAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209118May 21, 2019
POWER TRAIN
TRANSMISSION FAILURE AT 66,000 MILES WHILE VEHICLE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208711May 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CURRY AUTO CENTER (2906 E BUICK CADILLAC BLVD, BLOOMINGTON, IN 47401), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208736May 20, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE FRONT WINDSHIELD WIPERS FAILED. THE CONTACT HAD TO DRIVE HOME SLOWLY IN THE INCLEMENT WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1000,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208544May 19, 2019
VISIBILITY/WIPER
I WAS DRIVING DOWN THE EXPRESSWAY DURING A THUNDERSTORM WHEN ALL OF A SUDDEN MY WIPERS STOPPED. I PROCEEDED TO THE MEDIAN TO TRY TO SEE FIX THE PROBLEM. THEN I DROVE CAUTIOUSLY TO THE NEXT EXIT. I COULD HEAR THE WIPER MOTOR GOING BUT THE WIPERS IT SELF WOULD NOT WORK. IT WAS A VERY DANGEROUS SITUATION AN AS I SEE THIS IS A HUGE PROBLEM WITH EQUINOXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208436May 18, 2019
ENGINE
I GOT MY 2010 CHEVY EQUINOX ON JANUARY 4, 2019. EVER SINCE THE SECOND WEEK, I'VE HAD IT I'VE BEEN HAVING TROUBLE WITH IT AT FIRST I THOUGHT IT JUST BECAUSE I NEEDED A TUNE UP AND OIL CHANGE AFTER I GOT THOSE THE PROBLEM CONTINUED. SO AROUND THE END OF FEBRUARY, I PUT THE SUV IN THE SHOP THEY SAID IT WAS THE WATER PUMP/BALANCE SHAFT CHAIN THE ENTIRE THING COST $669.49. I WAS VERY EXCITED TO GET MY SUV BACK ON MARCH 15, 2019, JUST IN TIME FOR ME TO GO TO OUT OF TOWN JUST TO FIND OUT THE CAR IS MAKING THE SAME NOISE AND DOING THE SAME ROUGH RIDING. I TOOK THE CAR BACK IN THE SHOP FOR A DIAGNOSTIC IN APRIL THEY SAID THAT THEY HAD A LOT OF VEHICLES WITH THE SAME AND TO FILE A COMPLAINT. I PUT THE CAR DOWN SINCE THEN AND IT'S JUST SITTING UNDER GARAGE TAKING MY MONEY. THE CAR ALSO CUT OFF ON ME MULTIPLE TIMES THE LATEST TIME IT HAPPENED TO ME, I WAS DRIVING DOWN THE STREET AND I COULDN'T ACCELERATE AND IT JUST CUT OFF AND I HAD TO PUT ON HAZARDS AND I ALMOST GOT HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208439May 18, 2019
VISIBILITY/WIPER
ON MAY 10 2019, WHILE ON VACATION, I WAS DRIVING THRU RAIN ON A 4 LANE HEAVILY TRAVELED ROAD. MY WIPERS SUDDENLY STOPPED WORKING IN THE UPMOST POSITION. I PULLED TO THE SIDE OF THE ROAD AS SAFELY AS I COULD, WHILE TURNING THE WIPERS ON AND OFF WITH NO RESPONSE. SINCE I WAS TRAVELING ALONE, I SAT AND COLLECTED MYSELF WHILE WAITING FOR THE RAIN TO SUBSIDE. WHEN I COULD I GOT OUT AND GAVE THE WIPERS A PUSH , HOPING THEY WERE "STUCK". THEY WENT DOWN AND STAYED . WHILE THE RAIN HAD SLOWED BUT NOT STOPPED, I MADE MY WAY SLOWLY ABOUT 5 MILES TO AN AUTO ZONE. THERE THEY CHECKED MY FUSES AND RELAY SWITCHES WHICH CHECKED OUT FINE. I WAS 4 HOURS AWAY FROM HOME AND WITHIN A LARGE WEATHER FRONT. THE AUTO ZONE PEOPLE ADVISED ME TO "RAINX" MY WINDSHIELD , WHICH I DID. I THEN DROVE 36 MILES TO THE NEAREST MOTEL IN WEST POINT MISS. I HAD TO STAY THE NIGHT AS THE WEATHER FRONT PASSED. AFTER WATCHING THE WEATHER RADAR, I LEFT WEST POINT MISS. AT 4:45 A.M. ON SATURDAY MORNING TO ATTEMPT TO MISS THE NEXT RAIN EVENT PREDICTED TO ARRIVE AROUND 9:30. THANKFULLY I ARRIVED HOME AT 9;00 A.M. DURING SPRINKLING RAIIN. THE AUTO ZONE EMPLOYEES HAD TOLD ME THERE WAS A RECALL ON 2015 CHEVY EQUINOX AND UPON ARRIVING HOME , I CALLED MY DEALERSHIP. MY VIN # WAS NOT ONE THAT WAS IN THE RECALL. BUT UPON RESEARCHING THIS ISSUE, I FOUND MY PROBLEM IS NOT AN ISOLATED INCIDENT AND MANY 2015 EQUINOX OWNERS HAVE EXPERIENCED THIS SAME EXTREMELY DANGEROUS SITUATION. AS ANY TIME THE WIPERS ARE NEEDED IN DRIVING, TO NOT BE ABLE TO RELY UPON THEM IS EXTREMELY FRIGHTENING AND DANGEROUS. I FEEL GM MOTORS IS TAKING THEIR CAR OWNERS SAFETY VERY LIGHTLY. SINCE I HAVE OWNED NUMEROUS VEHICLES SINCE 1972, AND THIS BEING THE FIRST GM PRODUCT I HAVE EVER OWNED. I WILL DEFINITELY HAVE TO TAKE GM'S LACK OF CONCERN INTO CONSIDERATION WHEN PURCHASING MY NEXT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208476May 18, 2019
VISIBILITY/WIPER
ME AND MY WIFE WERE DRIVING WHEN IT STARTED TO RAIN. SO I TURNED ON THE WINDSHIELD WIPERS. THEN IT STARTED TO POUR DOWN AND IT WAS HARD TO SEE. WHEN I TURNED THE WIPERS ON HIGH SPEED WITHIN A FEW MINUTES THEY STOPPED WORKING. THAT'S WHEN I NOTICED THAT THE WIPERS WERE STUCK IN THE UP POSITION. I COULD NOT SEE ANYTHING I THINK GOD I WAS ABLE TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208171May 17, 2019
VISIBILITY/WIPER
WHILE IN MOTION AND DRIVING DURING A RAIN STORM, I HAD THE WINDSHIELD WIPERS OPERATING WHEN ALL OF A SUDDEN THEY GET STUCK AND STOP WORKING. NOTHING COLLIDED WITH THEM, THEY SIMPLY STOPPED ON THEIR OWN. I COULD HEAR THE MOTOR THAT OPERATED THE WIPERS STILL FUNCTIONING, BUT THE WIPERS THEMSELVES WOULDN'T MOVE. I SEARCHED ON GOOGLE AND ON YOUTUBE AND THIS SEEMS TO BE A COMMON ISSUE WITH THIS CAR MODEL AND THIS ISN'T THE FIRST TIME IT HAS HAPPENED TO THIS VEHICLE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208149May 16, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS STOPPED WORKING WHILE I WAS DRIVING ON THE TURNPIKE IN THE RAIN. THE BUSHING ON THE LINKAGE AT THE WIPER MOTOR BROKE APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207837May 15, 2019
ENGINE
AFTER LEAVING THE DEALERSHIP TO HAVE THEM PUT ON THE PLATE, THE CHECK ENGINE LIGHT CAME ON. I DROVE IT TO A SECURE LOCATION SO I COULD GET SOMEONE TO FOLLOW ME BACK TO THE DEALERSHIP FOR SERVICE. THE CAR DID NOT HAVE FULL POWER. WHEN I WENT TO PULL OUT OF THE SECURE LOCATION , I TOOK MY FOOT OFF THE BRAKE AND THE CAR STOPPED. I DECIDED TO HAVE THE CAR TOWED, THE CAR HAD ONLY 45 MILES ON IT. I PICKED UP THE CAR FROM SERVICE, THEY REPORTED THAT THEY REMOVED AND INSPECTED THE INTAKE DUCT SEAL AND RETAINING CLIP.INSTALLED DUCT TO THROTTLE BODY AND CHECK DUCT LOCKS INTO PLACE, INTAKE DUCT IS SECURE. AS I WAS DRIVING HOME, THE SAME THING HAPPENED AGAIN. THE CAR WAS TOWED AGAIN, THE CAR HAS 60 MILES ON IT. I AM WAITING FOR A RESPONSE FROM THE DEALER. BOTH TIMES THE RATE OF SPEED WAS AROUND 45 - 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207437May 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITE BEAR LAKE CHEVROLET(1801 COUNTY RD. FE, WHITE BEAR LAKE, MN) WHERE IT WAS DIAGNOSED THAT PARTS OF THE ENGINE WERE DAMAGED DUE TO AN OIL CONSUMPTION FAILURE. THE ENGINE ACTUATOR, THE CATALYTIC CONVERTER, THE ENGINE PISTONS AND THE TIMING CHAIN WERE ALL REPLACED AND THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED PARTS WERE REPLACED TWICE BUT WASN'T FIXED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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