Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11217908June 4, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING DURING A RAIN STORM. THEY JUST FROZE HALFWAY THOUGH A SWEEP ACROSS THE WINDSHIELD. THEY STILL DO NOT WORK AFTER RESTARTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217473June 3, 2019
ELECTRICAL SYSTEM
I PURCHASED A NEW REPLACEMENT BATTERY FROM CHEVROLET IN NOVEMBER 2018. ON MAY 21. 2019, WITH ONLY 3,670 MILES ON THE NEW BATTERY, THE CAR WOULD NOT START. THE CAR WAS TOWED TO THE DEALER, AND WAS CHARGED. THE DEALER EXPLAINED THAT IF I DO NOT DRIVE THE CAR 30 MILES A DAY, THE BATTERY WILL NOT MAINTAIN A CHARGE AFTER THREE OR FOUR DAYS. FOR THE LAST TWO YEARS, I HAVE DRIVEN THIS VEHICLE LESS THAN 30 MILES A DAY AND NEVER HAD THIS PROBLEM. THE DEALER SUGGESTED THAT I BUY A BATTERY TENDER FOR THE CAR BUT I HAVE NO ACCESS TO A 110 VOLT PLUG. IN DECEMBER 2019, I AM GOING TO TEXAS AND MY CAR WILL BE PARKED AT THE AIRPORT FOR FIVE DAYS AND I AM AFRAID THAT THE BATTERY WILL BE DEAD WHEN I RETURN. I SEARCHED THE INTERNET AND SAW THAT THIS IS A PROBLEM AMONGST 2014 EQUINOX OWNERS. GENERAL MOTORS CONFIRMED THAT THIS IS AN ISSUE. GENERAL MOTORS SHOULD INFORM OWNERS OF THIS ISSUE AND RECOMMEND A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217342June 2, 2019
VISIBILITY/WIPER
DRIVING ON AN INTERSTATE, POSTED SPEED LIMIT IS 70 MPH, HEAVY RAIN AND HAIL STARTED, VISIBILITY BECOME DRAMATICALLY REDUCED, AS DID THE SPEED OF TRAFFIC. SPEED WAS REDUCED TO AROUND 10 MPH WHEN THE WIPERS COMPLETELY STOPPED! WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT THANKS TO THE LOW SPEED. HOWEVER, HAD THIS HAPPENED AT 70 MPH, WOULDN'T HAVE BEEN ABLE TO SEE THE CAR IN FRONT OF US, COULD HAVE BEEN A SERIOUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217376June 2, 2019
AIR BAGS
I WAS DRIVING YO WORK ON CITY STREETS AND ALL AT ONCE AIR BAG DEPLOYED ON SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217388June 2, 2019
VISIBILITY/WIPER
I WAS DRIVING IN HEAVY RAIN AND THE WIPER WENT PAST THE DRIVER SIDE WINDSHIELD AND JUST STOPPED WORKING. I HAD TO PULL OVER AND WAIT TILL RAIN STOPPED TO DRIVE HOME. THE MOTOR SOUNDS LIKE IT'S WORKING BUT WIPERS WILL NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217395June 2, 2019
VISIBILITY/WIPER
I WAS DRIVING IN THE MIDDLE OF THE RAIN AND THE WIPER STOPPED WORKING. AND PURCHASED THE VEHICLE 2 MONTH BEFORE THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217242June 1, 2019
ELECTRICAL SYSTEM, STEERING
POWER STEERING FAILED; LOST POWER TO CONTROL PANEL; IN TRYING TO STEER VEHICLE AROUND A CURB I HIT A TREE AND CAR ROLLED TO SIDE. ALL AIRBAGS INFLATED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11217073May 31, 2019
UNKNOWN OR OTHER
MY 2010 CHEVROLET EQUINOX IS BURNING OIL VERY FAST. I HAVE HAD A MECHANIC AT MY WORK CHECK THE OIL LEVEL EVERY THURSDAY FOR THE LAST MONTH AND ADD APPROXIMATELY 1.5 LITRES EVERY THURSDAY. MY CO-WORKER HAD THE SAME ISSUE WITH HER EQUINOX AND IT WAS A RECALL. HER OIL WAS GOING INTO HER FUEL. THIS IS CLEARLY AN ISSUE THAT SEEMS TO BE REOCCURRING. BEFORE REALIZING THAT THE OIL WAS AN ISSUE, MY CAR WOULD AUTOMATICALLY SHUT OFF WHILE DRIVING- SOMETIMES IN THE MIDDLE OF THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217121May 31, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER (WILLIAMS CHEVROLET, 2 AUTOMOTIVE BLVD, ELKTON, MD) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217132May 31, 2019
VISIBILITY/WIPER
ON MAY 31, 2019 WHILE DRIVING IN A HEAVY RAIN STORM MY WIPERS SUDDENLY STOPPED IN THE UPMOST POSITION CAUSING ZERO VISABILITY ON A BUSY ROAD. AFTER GETTING SAFELY OFF THE ROAD I TRIED MOVING THE WIPER BLADES AND CAN HEAR CLUNKING WHEN THEY MOVE. THE LINKAGE HAS SEPARATED AT THE BUSHING. THIS IS A VERY DANGEROUS DEFECT THAT NEEDS TO BE RESOLVED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217195May 31, 2019
ENGINE, POWER TRAIN
BOUGHT EQUINOX WITH 9 MILES O IT ON MONDAY 05/27/2019 AND ON FRIDAY 5/31/2019 ON THE WAY HOME FROM GOING TO DINNER, WITH ONLY 213 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER IS REDUCED WARNING LIGHT CAME ON. LOOKED UP THE ERROR CODE ON LINE, BECAUSE THE OWNER'S MANUAL IS NOT THAT EASY. CODE DISPLAYED COULD SHUT ENGINE OFF AT ANY TIME TO PREVENT FURTHER DAMAGE. THANK GOD WE WERE A 2 MILES FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210761May 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THIS CAR BURNS OIL FAST AND I LEARNED THE HARD WAY. 2 YEARS AFTER BUYING THE CAR ALL THE PISTONS IN THE ENGINE BENT DUE TO LACK OF OIL. WHEN THE CAR WAS GETTING FIXED THE MECHANIC SAID IT WAS BONE DRY AND I HAD JUST HAD AN OIL CHANGE 2 MONTHS PRIOR. $3,200 LATER THE CAR WAS FIXED, BUT IT STILL HAD ISSUES SHIFTING. IN COLDER WEATHER THE CAR FELT LIKE IT WOULD BARELY MOVE. I HAD NO REAL MECHANICAL ISSUES UNTIL A YEAR LATER. I HAD DRIVEN IT 45 MILES AND STOPPED AT A GAS STATION, WHEN I WENT TO TURN THE CAR BACK ON ALL OF THE EMERGENCY LIGHTS CAME ON AS WELL AS THE 'STABILITRAK' LIGHT AND THE CAR WOULDN'T MOVE. THE ONLY WAY I COULD GET IT TO MOVE WAS BY TURNING THE TRACTION OFF, AND WAS THANKFULLY ABLE TO DRIVE IT HOME. I GOT IT INTO THE GM DEALERSHIP AND THEY SAID THE STABILITY TRACK AND THE CRANKSHAFT NEEDED REPLACED. MY ABS LIGHT WAS STILL FAILING AND I'M TOTAL IT WAS ANOTHER $1,400 OF WORK. NOW THE ENGINE SEEMS TO BE MAKING A CRANKING NOISE. I'M TIRED OF WASTING MONEY ON THIS PIECE OF JUNK!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210622May 29, 2019
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE PASSENGER SIDE WINDSHIELD EXPLODED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210731May 29, 2019
VISIBILITY/WIPER
WIPERS STOPPED FUNCTIONING WHILE DRIVING ON A CITY STREET. THIS WAS DURING A HEAVY RAIN STORM AND VISIBILITY WAS COMPLETELY REDUCED TO NOTHING WHICH NEARLY RESULTED IN A COLLISION WITH A SEMI AND SEVERAL OTHER VEHICLES AS THERE WAS NO LANE TO PULL OVER IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210262May 28, 2019
UNKNOWN OR OTHER
CHEVROLET HAS SINCE FIXED THE ISSUE ON MY VEHICLE HOWEVER I TRULY FEEL THE ISSUE I HAD SHOULD HAVE A RECALL BECAUSE IT IS A SAFETY CONCERN & WOULD CERTAINLY HATE THIS TO HAPPEN TO ANYONE ELSE. THIS INCIDENT HAPPENED IN DEC. 2015 & IT OCCURRED A COUPLE OF TIMES. I CONTACTED OUR NEAREST CHEVROLET DELEARSHIP A FEW TIMES AND THEY NEVER FOUND ANY ISSUES. I THEN SUBMITTED A BETTER BUSINESS BUREAU COMPLAINT BECAUSE I WAS VERY CONCERNED FOR THE SAFETY OF MYSELF & MY FAMILY. I EMAILED GM DIRECTLY ON 12/23/15. GM THEN GOT INVOLVED AND SENT A GM PROFESSIONAL TECHNICIAN TO INVESTIGATE OUR VEHICLE. THE GM TECHNICIAN THEN CONCLUDED THAT THERE WAS AN ISSUE WITH OUR VEHICLE AND REPLACED SOME PARTS. SINCE THEN WE NO LONGER HAD THAT ISSUE. ONCE WE WERE ON A RED LIGHT OUR VEHICLE IMMEDIATELY SHUT OFF. WE HAD TO TURN OUR KEY TO REMOVE IT, PUT IT BACK IN. NOW I DON'T REMEMBER IF WE PUT THE GEAR ON PARK DURING THIS TIME. BUT ONCE WE PUT THE KEY BACK IN, OUR VEHICLE THEN STARTED BACK UP. I CONTACTED COLONIAL CHEVROLET, THEY COULD NOT FIND ANYTHING WRONG WITH IT. LEFT & HOPING IT WAS NOT GOING TO HAPPEN AGAIN. SECOND TIME WE PUT THE VEHICLE ON REAR, THE VEHICLE IMMEDIATELY SHUT OFF. WE THEN DID THE SAME THING BY TURNING THE KEY TO REMOVE IT AND THEN PUTTING IT BACK IN. IT THEN STARTED AFTERWARDS. FROM THOSE 2 INCIDENTS THAT IS WHEN I HAD TO SUBMIT A BETTER BUSINESS BUREAU COMPLAINT BECAUSE THIS SAFETY CONCERN. I DRIVE THIS VEHICLE WITH OUR YOUNG CHILDREN IN THIS VEHICLE SO SAFETY IS MY CONCERN. I HOPE THIS HAS NOT HAPPENED TO ANY ONE ELSE BUT I WOULD CERTAINLY LIKE OTHER'S TO BE AWARE OF THIS ISSUE. I AM MORE THAN HAPPY TO FORWARD THE EMAILS I EMAILED GM PRIOR ABOUT THIS RECALL & THE COMPLAINT. UNFORTUNATELY I CAN NOT LOCATE THE PAPERWORK FROM THE DEALERSHIP OF WHAT WAS THE ISSUE AND WHAT PARTS THEY REPLACED BUT I AM VERY SURE GM & THE DEALERSHIP HAS A COPY OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210285May 28, 2019
AIR BAGS
TAKATA RECALL, INTERMITTENTLY WHEN STARTING THE CAR THE SERVICE AIRBAG LIGHT WILL COME ON, THIS STARTED AT ABOUT 50,000 MILES. USUALLY IF THE CAR IS TURNED OFF AND RESTARTED THE MESSAGE WILL DISAPPEAR. OCCASIONALLY, WHILE THE CAR IS IN MOTION THE MESSAGE WILL APPEAR. IT USUALLY CLEARS IF THE CAR IS STOPPED AND RESTARTED. UNTIL I STARTED RESEARCHING, I THOUGHT IT WAS JUST AN ELECTRICAL GLITCH. NOW I REALIZE IT'S A REAL SAFETY ISSUE. THANK GOD, I HAVEN'T HAD A MAJOR COLLISION, MY AIRBAGS MIGHT NOT DEPLOY. THIS YEAR MODEL SHOULD DEFINITELY BE INCLUDED IN THE RECALL. MY CAR NOW HAS 95,000 MILES ON IT. I DON'T EVEN FEEL COMFORTABLE SELLING THIS CAR WITH THESE ISSUES. I WOULDN'T WANT TO ENDANGER OTHER FAMILIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210327May 28, 2019
VISIBILITY/WIPER
MY HUSBAND AND I WERE HEADED HOME FROM ASHTABULA DURING A HEAVY RAIN STORM ON A STATE HIGHWAY 528 N OF PARKMAN, TRAVELING APPROX 45 MPH, WHEN THE WIPER BLADES ABRUPTLY QUIT WORKING! WE WERE IN AMISH TERRITORY (AS IN THE POSSIBILITY OF APPROACHING HORSE-DRAWN BUGGIES) AND OUR VISIBILITY WAS INSTANTLY REDUCED TO ZERO. I DID SOME RESEARCH ON LINE AND DISCOVERED THAT THIS IS A COMMON COMPLAINT W/ THE2010 EQUINOX AND IT IS DUE TO THE POOR DESIGN (PLASTIC BUSHINGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210208May 27, 2019
VISIBILITY/WIPER
WHILE DRIVING ON THE INTERSTATE IN RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE WINDSHIELD WIPERS STOPPED AT THE TOP OF THEIR ROTATION, IMPEDING VIEW, AND NO LONGER MOVED. AFTER RETURNING HOME, HAVING TO DRIVE SLOWLY DUE TO HARD RAIN WITHOUT WIPERS, I TURNED THE WIPERS ON AND NOTICED THEY STILL DIDN'T MOVE. I GOT OUT OF THE CAR AND WALKED OVER TO WINDSHIELD TO SEE IF I COULD HEAR THE MOTOR WORKING. I COULD HEAR THE MOTOR BUT SAW NO MOVEMENT OF THE WIPERS. AFTER RESEARCHING THIS PROBLEM, I FOUND OUT THAT THE LINKAGE BUSHINGS ARE UNDER INVESTIGATION AND I WANTED TO INCLUDE MY COMPLAINT SO CHEVY ISSUES A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209965May 25, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I GOT A FAULTY CODE OF P0010 AND MY CAR WILL CUT OFF AT ANY GIVEN TIME WHEN IN DRIVE OR REVERSE. THERE WAS ANOTHER P CODE THAT PERTAINED TO THE BANK 1 SOLENOID AND TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209682May 24, 2019
POWER TRAIN, UNKNOWN OR OTHER
THERE ARE 2 PROBLEMS WHICH ARE INTERRELATED 1) WHEN STOPPED AT A STOP LIGHT THE VEHICLE DOES NOT REPOND WHEN THE GAS IS APPLIED TO MOVE FORWARD WHEN THE LIGHT TURNS GREEN. THEN, THE VEHICLE SUDDENLY LURCHES INTO GEAR. 2) THE "D" FOR DRIVE ON THE DASHBOARD FLASHES INDICATING AN ERROR CODE HAS BEEN WRITTEN TO THE TRANSMISSION CONTROL MODULE. WHEN I TOOK MY VEHICLE IN FOR REPAIR BECAUSE THIS WAS HAPPENING THE DEALERSHIP TOLD ME THAT THERE WAS NO ERROR CODE ON THE TRANSMISSION CONTROL MODULE SO THEY DO NOT HAVE A WAY TO DIAGNOIS WHAT IS HAPPENING AND THAT THIS IS A KNOWN PROBLEM AND WERE ADVISED BY THE MANUFACTURER TO NOT MAKE ANY REPAIRS BECAUSE THAT MAY NOT SOLVE THE PROBLEM. THE DEALERSHIP INDICATED THE MANUFACTURER FELT THIS MAY BE DUE TO A SOFTWARE PROBLEM AND MAY NEED TO COMPLETE A SOFTWARE UPDATE AT SOME FUTURE POINT IN TIME. HOWEVER, I'VE SEEN POSTS FROM OTHER CHEVY EQUINOX OWNERS WITH MODELS DATING BACK TO 2014 WITH THIS SAME HESITANCY AND JERKING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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