Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11220830June 18, 2019
UNKNOWN OR OTHER
WINDSHIELD WIPERS FAILED WHILE DRIVING IN A SEVERE THUNDERSTORM ON THE HIGHWAY, WAS TOLD AT THE DEALERSHIP THAT THIS FAILING IS A "COMMON ISSUE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220862June 18, 2019
VISIBILITY/WIPER
WHILE DRIVING HOME FROM WORK IN A TORRENTIAL RAIN STORM, MY WIPERS QUIT WORKING AND I HAD TO PULL WELL OFF THE ROAD (US23) AND WAIT OUT THE STORM. THE STORM FINALLY ABATED AND I WAS ABLE TO CONTINUE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220598June 17, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS FAILED DURING A RAINSTORM. THEY WERE ON THE SECOND TO HIGHEST SETTING, AND THEY JUST STOPPED WORKING IN THE MIDDLE OF A BUSY INTERSECTION. I HAD TO DRIVE VERY SLOWLY WITH MY HAZARD LIGHTS TO THE NEAREST PARKING AREA TO STOP, BECAUSE THERE WAS NO SHOULDER. THE PLASTIC BUSHING FAILED IN THE WIPER PART, AND CHEVROLET DOES NOT SELL JUST THAT PART. WE HAD TO REPLACE THE WHOLE WIPER ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220791June 17, 2019
ENGINE
I WAS RETURNING HOME FROM A TRIP IN THE MOUNTAINS AND HEARD A POPPING SOUND FROM UNDERNEATH THE VEHICLE AND THE VEHICLE SUDDENLY ACCELERATION. LUCKILY I WAS NEAR AN EXIT OFF OF THE TOLLWAY WITHIN 3 MILES OF A CHEVY DEALERSHIP. THIS COULD'VE BEEN A REALLY DANGEROUS SITUATION WHERE IS THE ROCKY MOUNTAINS. IF THIS HAD HAPPENED DURING A STEEP GRADED INCLINE, IT COULD'VE BEEN LIFE-THREATENING. THE VEHICLE WAS CERTAINLY WOULD NOT HAVE MADE IT UP THE MOUNTAIN AND COULD HAVE CAUSED A REAR END COLLISION RESULTING IN A DEADLY CRASH KNOCKING THE CAR OVER A GUARD RAIL. GOD FORBID IT WOULD'VE BEEN DURING THE WINTER MONTHS WITH SNOW UNLESS TRACTION. THE CAR ONLY HAD 4500 MILES ON IT. THE DEALER SAID THEY ARE AWARE OF THE PROBLEM AND THE REPAIR PART WAS ON INDEFINITE BACKOREDER WITH GM. HE CANNOT GIVE ME A DATE WHEN THE CAR WOULD BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220387June 16, 2019
VISIBILITY/WIPER
MY DAUGHTER WHO IS LEARNING TO DRIVE TURNED ON THE WIPERS ON HIGH DUE TO RAINING AND THE WIPERS STOPPED IN THE MIDDLE. I THE PARENT CAREFULLY GOT HER TO PULL OVER TO THE SIDE OF THE ROAD SO WE WOULD NOT GET IN A ACCIDENT. THIS IS A PROBLEM AND PEOPLE COULD BE KILLED. THIS NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220407June 16, 2019
AIR BAGS
THE PASSENGERS SIDE AIRBAG WILL NOT STAY ON WHEN NO MATTER WHO ON IT, DOESN'T NOT POP ANY CODES OR ANYTHING. HAVE TAKEN IT TWO DIFFERENT DEALERSHIPS STILL NOTHINGS SAYS IT'S WORKING FINE. WHICH IT ISN'T, NOT SAFE AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219938June 14, 2019
VISIBILITY/WIPER
WIPERS STOPPED WORKING IN HEAVY DOWN POURS ALMOST CAUSED A SERIOUS ACCIDENT ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219986June 14, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
OIL COMSUMPTION, ABS LIGHT WANT GO OFF. STABLEIZER TRACK LIGHT WANT GO OFF AND THE DASHBOARD LIGHT WARNING WITH THE CAR AND THE WIGGLE LINES WNAT GO OFF. NOW MY DASHBORAD BRAKE LIGHT IS ON. EVERY TIME I START THE CAR UP ALL THESE LIGHTS COME ON AND I AM AFRAID TO DRIVE IT. I HAVE HAD IT CODED BUT NOTHING COMES UP. AND MY IGNITION IS STARTING TO SLIP WHEN I CRANK IT . IT DOES NOT MATTER IF I AM MOVING OR NOT THE LIGHTS STILL STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220132June 14, 2019
VISIBILITY/WIPER
ON JUNE 8, 2019 MY FAMILY AND I WERE DRIVING ON A BUSY HIGHWAY WHEN IT STARTED TO RAIN VERY HEAVILY. ABOUT THREE MINUTES INTO THE RAIN STORM THE FRONT WINDSHIELD WIPERS ABRUPTLY STOPPED WORKING AND STUCK IN THE MIDDLE OF THE WINDSHIELD. I HAD ZERO VISIBILITY AND CAME VERY CLOSE TO CRASHING INTO ANOTHER VEHICLE. I WAS ABLE TO PULL OVER AND WAIT FOR THE RAIN TO PASS. IT TOOK ME TWO HOURS TO GET HOME BECAUSE I HAD TO CONSTANTLY FIND PLACES TO PULL OVER AND WAIT FOR THE RAIN TO SUBSIDE. USUALLY IT ONLY TAKES ABOUT 25 MINUTES TO DRIVE HOME FROM THIS DESTINATION. IT WAS A HORRIBLE EXPERIENCE AND WE CAME CLOSE TO SERIOUSLY BEING HURT OR KILLED DIRECTLY BECAUSE OF THE WIPER FAILURE AND THE ZERO VISIBILITY DUE TO THE HEAVY RAIN. I DID SOME INVESTIGATION AND FOUND WHERE GM HAD TO RECALL THE 2013 EQUINOX AND GMC TERRAIN MODELS DUE TO WINDSHIELD-WIPER FAILURE. I TOOK OUR EQUINOX TO OUR LOCAL CERTIFIED GM DEALER FOR INSPECTION AND REPAIR OF THE WIPER ON JUNE 11, 2019. THE SERVICE TECHNICIAN SHOWED ME THAT THE WIPER TRANSMISSION ARM HAD BROKEN OFF OF THE WIPER MOTOR. THIS IS THE EXACT SAME CAUSE OF FAILURE THAT LED TO THE RECALL OF THE 2013 EQUINOX MODEL. OUR GM DEALER TOLD US THAT NO OFFICIAL RECALL HAD BEEN ISSUED FOR OUR 2014 EQUINOX. GM NEEDS TO RECALL THE 2014 EQUINOX MODEL FOR THE SAME WIPER FAILURE OF THE 2013 EQUINOX MODEL!!! THE 2014 EQUINOX MODELS WERE RELEASED IN THE YEAR OF 2013. THEY HAVE THE SAME WIPER MODEL ON THEM AS THE 2013 MODELS. I HAVE THE OFFICIAL REPAIR INVOICE WITH THE DESCRIPTION OF THE WIPER FAILURE DIAGNOSED BY OUR GM SERVICE DEALER. I ALSO HAVE IN MY POSSESSION THE FAILED WIPER MOTOR ASSEMBLY THAT WAS REMOVED FROM MY EQUINOX. MY FAMILY AND I BEG YOU TO PLEASE INVESTIGATE THESE FAULTY WINDSHIELD WIPERS ON THE 2014 EQUINOX AND REQUIRE GM TO RECALL THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220222June 14, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE INTERSTATE DURING A RAINSTORM. WIPERS WERE SET TO HIGH SPEED AND THEN STOPPED. ONE WAS IN THE UPRIGHT POSITION BLOCKING THE DRIVER VIEW AND THE OTHER WAS PARTIALLY HANGING OFF THE DRIVER SIDE WINDSHIELD. HAD TO CHANGE TWO LANES AND PULL OFF ROAD WITH ZERO VISIBILITY. IT WAS VERY SCARY. I WAS GLAD MY KIDS WEREN'T IN THE CAR. TURNED CAR OFF AND ON, DID NOT FIX THE PROBLEM. HAD TO WAIT ON THE SIDE OF THE ROAD UNTIL THE RAIN STOPPED SO THAT I COULD DRIVE SAFELY. TOOK TO DEALERSHIP AND THEY SAID TRANSMISSION MODULE FAILED. $324 FIX. INTERESTINGLY THEY SAID IT WAS THE FOURTH EQUINOX THEY FIXED THIS MONTH WITH THIS PROBLEM. THIS NEEDS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219668June 13, 2019
AIR BAGS
TAMARA RECALL THE SERVICE AIRBAG LIGHT COMES ON WHEN I START MY VEHICLE AND STAYS ON FROM TIME TO TIME. THIS HAS BEEN GOING ON AND SCARES ME THAT IT MIGHT DEPLOY UNEXPECTEDLY. I FEEL AS IF MY LIFE IS IN DANGER BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219544June 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT IS IN. I HAD ONSTAR RUN A VEHICLE DIAGNOSTIC AND THE CODE BACK AS A P00013. THEN I HAD REILLY'S AUTO PART RUN A DIAGNOSTIC AND THEY CAME BACK WITH CODES P00013 AND P00011 FOR THE CAMSHAFT SENSORS. I'VE TALKED TO OTHERS THAT OWN OR HAVE OWNED THIS VEHICLE AND THEY ALL HAVE EXPERIENCED THIS PROBLEM. I HAVE GAS FUMES BACKING UP INTO THE CAR WHEN I TURN THE AIR THAT IS DANGEROUS CHOKING AND GIVES ME A HEADACHE. I HAVE TO RUN THE AC SYSTEM OFF AS SOON AS THE FUMES START. IT'S SUMMER AND HIT SO I HAVE TO RIDE WITH THE WIDOWS DOWN BUT THAT'S NOT HELPING. BUT THAT'S TRULY BESIDES THE POINT. HAS BACKING UP IN THE VEHICLE IS DANGEROUS AND MANY EQUINOX OWNERS ARE HAVING PROBLEMS OR CHEVY OWNERS IN GENERAL ARE HAVE CONTINUED PROBLEMS WITH THIS. WHY IS THERE NOT A REPAIR FOR THIS ISSUE? I LOVE MY CHEVY BUT HATE THIS ISSUE. I HAVE ANOTHER MECHANIC COMING BY TODAY TO RUN A MORE THOROUGH COMPUTER DIAGNOSTIC THAT SAID THIS MAYBE A 1200 TO 1300 FIX BECAUSE IN HIS EXPERIENCE REPLACING THE CAMSHAFTS HAVEN'T STOPPED THE VEHICLE FROM HAVING AN ISSUE FROM OTHER VEHICLES HE HAVE WORKED WITH IN THE PASS. GAS FUMES ARE RELEASED IN THE CAR AS SOON AS THE AC IS TURNED ON BUT THEY START AS SOON AS THE CAR IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219566June 12, 2019
VISIBILITY/WIPER
WIPERS STOPPED WORKING IN THE MIDDLE OF A RAIN STORM. SEARCHING ONLINE SEEMS IT'S FAIRLY COMMON. DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219591June 12, 2019
UNKNOWN OR OTHER
THIS INVOLVES THE AIR CONDITIONER. IT WILL BLOW COOL AIR AND THEN SUDDENLY START BLOWING HOT AIR FROM THE VENTS FOR ABOUT 15 TO 30 SECONDS AND THEN STARTS BLOWING COOL AIR AGAIN. THIS HAPPENS WHILE DRIVING DOWN THE ROAD/HIGHWAY AND HAPPENS WHEN THE CAR IS STOPPED AT RED LIGHT/STOP SIGN. IT DOESN'T HAPPEN EVERY TIME I AM DRIVING, BUT DOES HAPPEN ABOUT ONCE A WEEK. I DRIVE MY CAR TO WORK 5 DAYS A WEEK. NOW MY AIR CONDITIONER HAS STARTED TO HAVE A WEIRD CHEMICAL SMELL. IT IS HARD TO DESCRIBE AND AGAIN, DOES NOT HAPPEN EVERY TIME I DRIVE. I TOOK MY VEHICLE TO A CHEVY CERTIFIED SERVICE DEPARTMENT IN JULY 2018 AND WAS TOLD THEY DID NOT SEE ANY ISSUE WITH THE AIR CONDITIONER. I CANNOT KEEP HAVING THIS PROBLEM WITH MY VEHICLE AND I NEED THIS FIXED SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219382June 11, 2019
VISIBILITY/WIPER
WHILE DRIVING THE VEHICLE ON THE ROAD @ 55 MPH IN THE POURING RAIN WITH THE WINDOW WIPERS WORKING, THE DRIVER'S WIPER MOVED PAST THE WINDSHIELD AND BECAME WEDGED AGAINST THE DRIVER'S WINDOW. WHILE DRIVING I OPENED THE DRIVER'S WINDOW AND PUSHED THE WIPER BACK ON TO THE WINDSHIELD. THE WIPERS WERE STATIONARY ON THE WINDSHIELD AND NO LONGER OPERATED. I DROVE 10 MILES IN THE POURING RAIN WITHOUT ANY WIPERS. WHEN I ARRIVED HOME, I COULD MOVE THE WIPERS BY HAND. I COULD HEAR A SCRAPING METAL SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219390June 11, 2019
VISIBILITY/WIPER
I WAS DRIVING WITH MY FAMILY IN THE CAR FOR A WEEKEND GETAWAY. WE WERE ON A THREE LANE HIGHWAY IN SLOW MOVING TRAFFIC DURING A RAINSTORM WHEN MY FRONT WINDSHIELD WIPERS SEIZED STICKING IN THEIR VERTICAL POSITION. I HAD TO CROSS OVER TWO LANES OF HIGHWAY IN THE MIDDLE OF TRAFFIC WITH ZERO VISIBILITY TO GET TO SAFETY ON THE SIDE OF THE HIGHWAY. THE WIPER MOTOR CONTINUED TO RUN BUT THE WIPERS DIDN'T MOVE. THE DEALERSHIPS ASSESSMENT RESULTS WERE THAT THE MOTOR OF THE WINDSHIELD WIPERS WENT BAD BUT THEY COULD NOT OFFER ME ANY EXPLANATION AS TO WHY OR IF IT WAS NORMAL. VERY DANGEROUS FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218834June 10, 2019
VISIBILITY/WIPER
TAKATA RECALL. ON 5/9/2019 I WAS DRIVING 4 1/2 HOURS FROM MY HOME TO A CABIN FOR A MINI TRIP. IT WAS SUNNY UP UNTIL ABOUT AN HOUR INTO MY TRIP THEN SUDDEN RAIN STARTED POURING. I TURNED MY WINDSHIELD WIPERS ON AND WITHIN A MATTER OF SECONDS THEY MALFUNCTIONED AND STOPPED TO THE LEFT SIDE OF MY VEHICLE, HANGING ALMOST OFF OF MY VEHICLE. I WAS GOING APPROX 70 MILES AN HOUR ON THE INTERSTATE IN THE POURING RAIN WHEN THEY MALFUNCTIONED AND I COULDN'T SEE ANYTHING IN FRONT OF ME. I HAD TO TRY TO GET TO THE SIDE OF THE INTERSTATE BEFORE I HIT SOMETHING BUT THAT WAS HARD TO DO BECAUSE I HAD NO VISIBILITY OF WHAT WAS IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218853June 10, 2019
POWER TRAIN
EXCESSIVE OIL CONSUMPTION: HAVE HAD TO COMPLETELY REFILL 4QTS OF OIL EVERY 17-20 DAYS, NO OIL STAINS IN PARKING AREAS OR OIL BURNING SMELL WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218865June 10, 2019
ENGINE
THE TURBO COOLER TUBE POPS OFF WHEN YOU ACCELERATE. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON AND THE VEHICLE TO GO INTO ENGINE REDUCE POWER MODE. VEHICLE MAX SPEED WILL THEN BE SET TO 45 - 55 MILES AN HOUR. I WAS ABLE TO PUSH THE TUBE BACK INTO PLACE, IT RAN FINE FOR ANOTHER 100 MILES THAN POPPED OFF AGAIN. I CALLED MY DEALERSHIP AND TALKED WITH THE SERVICE PERSON AND HE NEW EXACTLY WHAT I WAS TALKING ABOUT. HE SAID THERE IS A CLAMP SERVICE KIT TO FIX. I ASKED HIM IF THERE WAS A RECALL ON THIS HE SAID NO IT DOESN'T HAPPEN VERY OFTEN BUT THEY ARE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218945June 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING, VEHICLE FAILED TO ACCELERATE AND WOULD NOT SHIFT INTO NEXT GEAR, THEN SEEMED TO JUMP INTO HIGHER GEAR. THIS CAUSED ME TO ALMOST BE HIT BY MOTOR VEHICLE BEHIND ME. SECOND TIME, I WAS TURNING INTO BUSY INTERSECTION AND CAR COMPLETELY STALLED, TURNED OFF KEY AND RESTARTED CAR AND IT WOULD NOT DRIVE OVER 20 MILES AN HOUR SO PULLED INTO PARKING LOT AND WHEEL WAS VERY HARD TO CONTROL. CAR WOULD NOT GO INTO REVERSE. WAS LEFT STRANDED ON SIDE OF ROAD AND HAD VEHICLE TOWED TO CHEVY. HAS OIL CONSUMPTION ISSUES BUT RECENTLY PURCHASED CAR AND PASSED DATE FOR RECALLS AND WARRANTY REPAIR. GM NEEDS TO OFFER ALL PREVIOUS EXPIRED TO PEOPLE SUCH AS MYSELF WHO PURCHASE USED VEHICLES THAT WERE NEVER CORRECTED DURING RECALL TIMES.ALSO MY VIN WAS NOT LISTED IN RECALL BUT HAS THE EXACT ISSUES. THIS WAS CONFIRMED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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