Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11240922July 31, 2019
UNKNOWN OR OTHER
AT SEEMINGLY RANDOM TIMES THE VEHICLE'S CAMERAS STOP WORKING. WHEN THIS HAPPENS AND THE VEHICLE IS IN REVERSE GEAR, A BLUE SCREEN WITH THE MESSAGE ' SERVICE REAR VISION SYSTEM' APPEARS. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER, BUT THE PROBLEM HAS NOT OCCURRED WHILE THERE. I CONSIDER THIS PROBLEM A SAFETY HAZARD. NONE OF THE CAMERAS FUNCTION WHEN THIS PROBLEM OCCURS. I DO NOT KNOW IF IT IMPACTS OTHER SAFETY FEATURES ON THE VEHICLE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS STATIONARY OR MOVING SLOWLY FORWARDS OR BACKWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240727July 30, 2019
VISIBILITY/WIPER
2015 CHEVY EQUINOX WITH 94,000 MILES AND THE WIPER TRANSMISSION FAILED. I WAS DRIVING IN DOWN POURING RAIN ON THE INTERSTATE AND THE WIPERS JUST QUIT WORKING. I HAD TO VERY QUICKLY AND CAREFULLY NAVIGATE TO THE SHOULDER AND SIT TIL IT QUIT RAINING BEFORE I COULD GET ON MY WAY. I TOOK IT TO THE CHEVROLET DEALER AND THEY REPLACED THE WIPER TRANSMISSION ASSEMBLY AND MOTOR. THEY SAID THIS HAS BEEN RECALLED ON THE 2013 EQUINOX BUT NOT THE 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240323July 29, 2019
POWER TRAIN
NOISE STARTED TO COME FROM UNDERNEATH CAR, THEN IT WOULDN'T MOVE. WAS TOWED TO DEALER WHO IDENTIFIED PROBLEM AS TRANSFER CASE BURNED OUT. CAR HAS 80,000 MILES, RECOMMENDED SERVICE IS AT 150,000 MILES. COST $2,000 TO REPLACE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240391July 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE REQUIRED AN OIL CHANGE EVERY MONTH AND A HALF EVER SINCE IT WAS PURCHASED IN JULY OF 2018. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240425July 29, 2019
UNKNOWN OR OTHER
IN A 2019 EQUINOX WITH DRIVER PACKAGES I AND II INSTALLED, HAVING A BIKE RACK INSTALLED ON THE FACTORY INSTALLED HITCH, REAR CROSS TRAFFIC AND FORWARD AND REAR ASSIST SAFETY OPTIONS ARE DISABLED. CHEVROLET SERVICE CLAIMS THAT THE VEHICLE IS NOT EQUIPED WITH FRONT PARK ASSIST, EVEN THOUGH IT IS INCLUDED IN DRIVER PACKAGE II. THE USER MANUAL DOES NOT EXPLICITYLY STATE THAT THESE SAFETY FEATURES ARE DISABLED IF A BIKE RACK IS INSTALLED. IT SEEMS ILLOGICAL THAT A BIKE RACK WOULD DISABLE THE SENSORS ON THE FRONT AND SIDES OF THE CAR. THIS IS A MAJOR SAFETY ISSUE...TO DISABLE KEY SAFETY FEATURES, JUST BECAUSE THERE IS A BIKE RACK INSTALLED. GM SHOULD BE MORE EXPLICIT AND WARN ITS CUSTOMERS OF THIS SAFETY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240257July 29, 2019
VISIBILITY/WIPER
I WAS DRIVING DOWN A TWO LANE ROAD THAT HAS A LOT OF HILLS AND TURNS, DURING A HEAVY DOWNPOUR AT APPROXIMATELY 55 MPH WHEN THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING CAUSING MY VISION TO BE IMPAIRED WHICH IS VERY DANGEROUS. I WAS UNABLE TO SEE WHERE I WAS GOING. I PULLED OVER AND TRIED TO RESTART THE CAR TO SEE IF IT WOULD START WORKING AND THAT DID NOT WORK. I THEN PUT THE CAR IN PARK AND GOT OUT OF THE CAR AND TRIED TO SEE IF THE WIPERS MAY HAVE GOTTEN STUCK ON SOMETHING BUT THEY WERE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240175July 28, 2019
VISIBILITY/WIPER
HAD FRONT WIPERS ON "INTERMITTENT" IN A LIGHT RAIN, WHICH QUICKLY BECAME A HEAVY SUMMER RAINSTORM. UPON SWITCHING THE WIPERS TO HIGH SPEED, THE WIPERS MADE ONE UPWARD PASS AND COMPLETELY STOPPED IN THE VERTICAL POSITION. THE RAIN WAS SO HEAVY IT WAS IMPOSSIBLE TO SEE TO PULL TO THE SIDE OF THE RESIDENTIAL STREET. I HAD TO STOP IN THE TRAFFIC LANE WITH VEHICLES BEHIND ME DUE TO THE LACK OF VISIBILITY, WHICH WAS OBVIOUSLY VERY DANGEROUS. PRIOR TO THIS FAILURE THE WIPERS WORKED FINE WITHOUT ANY UNUSUAL NOISES, ETC. I BROUGHT MY EQUINOX TO A CHEVROLET DEALERSHIP WHO FOUND THAT THE WIPER TRANSMISSION NEEDED TO BE REPLACED AND THEY COMPLETED THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234961July 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VISIBILITY/WIPER
FIRST EQUINOX OWNED - GM REPLACED ENGINE AT NO COST TO ME. THOUGHT IT WAS SAFE TO PURCHASE ANOTHER EQUINOX. OWN A 2011 CHEVROLET EQUINOX FWD 2.4 LITER ENGINE. EXCESSIVE OIL CONSUMPTION; STALLING WHILE AT STOPLIGHTS, ETC.; ENGINE LIGHT COMES ON FREQUENTLY; MULTIPLE WHEEL HUB ASSEMBLIES REPLACED; WIPER TRANSMISSION REPLACED; CLATTERING NOISE WITHIN ENGINE THAT CANNOT BE FIXED PER MECHANIC; STABLITRAK AND ABS LIGHTS ON; LIMP MODE SEVERAL TIMES. HAVE SPENT MANY HUNDREDS OF DOLLARS TO FIX. GOING TO GM FOR COMPLETE ENGINE REPLACEMENT. 126,600 MILES AT PRESENT. PURCHASED 9/8/2016 WITH 80,437 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234970July 26, 2019
STRUCTURE:BODY
DUE TO THE BUMPER BEINV SO LOW IT CONSTANTLY HANGS UP ONCU ON CURBS. 2 WEEKS AFTER OWNING MY 2014 EQUINOX I PARKED AND EENT TI TO A STORE. I HEARD NOTHING WHEN I PARKED BUT AS I BACKED UP I HEARD A SCRAPPING SOUND. UPON INSPECTION I FOUND THE BUMPER HAD BEEN STUCK ON THE CONCRETE PARKING BLOCK. BECAUSE THE WHOLE FRONT IS ONE PIECE IT HAD PULLED AWAY FROM THE LIGHT ON THE PASSENGER SIDE. THIS PIECE IS ATTACHED MAINLY BY LITTLE PLASTIC TEETH THAT FIT INTO LITTLE PLASTIC SQUARES. THE DEALERSHIP SAID IT WOULD COST $400 TO REPLACE THE BUMPER BECAUSE THE LITTLE "TEETH" HAD BROKEN OFF. I COULD PUSH IT TOGETHER WITH VERY LITTLE EFFORT. IT REMINDED ME OF THE PLASTIC MODEL CARS I USED TO BUILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234984July 26, 2019
ENGINE
OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235109July 26, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOM KELLEY BUICK GMC (633 AVE OF AUTOS, FORT WAYNE, IN, (260) 434-4600) WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 72,000. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235157July 26, 2019
UNKNOWN OR OTHER
CAR SLOWED DOWN DURING DRIVING, I PULLED OVER AND TRIED TO CHANGE GEARS; UNABLE TO DO SO, I CALLED THE PICK UP TRUCK, AFTER THEY CHECKED THE CAR THEY SAID THE PROBLEM WAS THE TRANSMISSION AND I SHOULD CALL THE DEALER BECAUSE OF THE LOW MILLAGE AND THAT THE TRANSMISSION FLUID WAS FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234770July 25, 2019
VISIBILITY/WIPER
ON JULY 21, 2019 AT APPROXIMATELY 5:15 PM I WAS DRIVING MY TRUCK IT WAS RAINING HARD DO HARD THAT I COULD BARELY SEE MY WINDSHIELD WIPERS WERE ON AND WORKING ALL OF A SUDDEN THEY STOPPED WORKING AND FLIPPED ALL THE WAY OVER TO THE DRIVER'S SIDE WINDOW AND STOPPED WORKING NO MOVEMENT WHAT SO EVER. IT WAS VERY SCARY BECAUSE TRAFFIC WAS MOVING PRETTY FAST AND I COULDN'T SEE. I HAD TO LET MY WINDOW DOWN IN ORDER TO SEE TO GET TO THE OTHER SIDE OF THE ROAD TO PULL OVER. I HAD TO WAIT UNTIL IT STOPPED RAINING FOR ABOUT 45 MINUTES SO I COULD RETURN HOME SAFELY. I WAS ON DRIVING ON HWY 231 NORTH, IN WETUMPKA ALABAMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234785July 25, 2019
ENGINE
WHILE DRIVING AT FREEWAY SPEEDS, THERE WAS A LOUD POP SOUND AND THEN THE ENGINE WENT INTO REDUCED POWER MODE & THE CHECK ENGINE LIGHT CAME ON. DEALER STATES THAT IT IS THE CHARGE COOLER AIR TUBE THAT BECOMES DETACHED FROM THROTTLE BODY. MULTIPLE SERVICE WRITERS HAVE STATED THERE IS NO OFFICIAL FIX FROM GM. TWO DEALERS HAVE CLAIMED TO "FIX" MY ISSUE, BUT IT WENT INTO THE SHOP AGAIN TODAY FOR THE FOURTH TIME FOR THE SAME ISSUE. FIRST OCCURRENCE WAS AT 149 MILES. NEXT THREE WERE BETWEEN 7500-8200 MILES. THE CAR HAS BEEN AT THE DEALERSHIPS THREE TIMES THE LAST 6 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234896July 25, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION RESULTING IN CAR STALLING AND RATTLING OF ENGINE. OIL CHANGE REQUIRED MORE FREQUENTLY THAN THE RECOMMENDED 3 MONTHS/3,000 MILES. ENGINE STALLED WHEN SWITCHING FROM REVERSE TO DRIVE. ENGINE RATTLED WHEN IDLE UNTIL OIL IS ADDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234911July 25, 2019
ENGINE
PURCHASED 2019 EQUINOX HAD 957 MILES ON IT WHEN "CHECK ENGINE" LIGHT APPEARED. TOOK IT INTO DEALERSHIP AND THEY SAID CODE WAS P0442 EVAP SMALL LEAK. THEY FOUND PURGE TUBE NOT SEATED FULLY. PRIOR TO DRIVING IT INTO DEALERSHIP WE SMELT GAS FUMES IN THE INTERIOR CABIN. 23 DAYS LATER "CHECK ENGINE" LIGHT APPEARED AT 1426 MILES. HEARD LOUD POP COMING FROM REAR OF CAR. AGAIN GAS FUMES CAN BE SMELT IN THE INTERIOR CABIN. DEALERSHIP SAID CODE P0442 AGAIN BUT IT WAS FROM THE EVAP CANISTER "O" RING FAILURE. THIS EMISSION SYSTEM SEEMS FAULTY AS IT IS A SEALED UNIT BUT SMELLING GAS FUMES IN THE INTERIOR IS NOT SAFE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234550July 24, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY IN THE MIDDLE OF A THUNDERSTORM. WIPERS HAD BEEN WORKING JUST FINE, THEN ALL OF A SUDDEN THEY WENT COMPLETELY OFF THE DRIVER SIDE OF THE WINDSHIELD, I HAD NO VISIBILITY, AND WAS ALMOST REAR ENDED WHEN THEY STOPPED WORKING. I HAD TO PULL OVER ON THE SHOULDER OF A 3 LANE HIGHWAY AND WAIT UNTIL THE RAIN STOPPED. I TOOK IT TO CHEVY DEALER AND THEY WANTED $150 TO JUST LOOK AT THE CAR. TOOK IT TO A LOCAL SHOP AND IT WAS DIAGNOSED AS A COMMON ISSUE WITH CHEVY EQUINOX'S. THE WIPER TRANSMISSION LINK STOPPED WORKING. THE MOTOR ON THE WIPERS STILL WORKS JUST FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234665July 24, 2019
POWER TRAIN
TRANSFER CASE WENT OUT AT 36595.. THEY CAN'T UNDERSTAND HOW IT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234325July 24, 2019
ENGINE
TAKATA RECALL, I HAVE A 2012 EQUNIOX, THE TIMING CHAIN SLIPED AND BROKE CAUSING ENGINE DAMAGE,I AM A GM MAN BY HEART, OWN ALL GM PRODUCTS, MY SILVERODO HAS 329000 MILES, AND STILL GOING, MY YUKON ,266000 STILL GOING, WHY DO I HAVE A 2012 EQUNIOX WITH 138000 MILES AND A CHAIN BREAKS AND DESTROYS MY ENGINE, I WAS TOLD THAT GM WAS SENDING RECALL WARRANTYS FOR THIS 2012 EQUNIOX FOR THIS PROBLEM, PLEASE ADVICE, (XXXXX) IS MY NAME, (XXXX) IS MY NUMBER, (XXXX) IS MY EMAIL ADDRESS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234042July 23, 2019
FUEL/PROPULSION SYSTEM
WHEN DRIVING I COULD FEEL IT JUMP AS IT WAS NOT GETTING GAS.. NOW IT STALLS WHEN I PUT ON THE GAS... CREATING A SAFETY HAZARD AS I DO TRAVEL HIGHWAY TO GET TO WORK..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox