Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11234126July 23, 2019
ELECTRICAL SYSTEM
THE INFOTAINMENT IN THE VEHICLE DOES NOT WORK PROPERLY. IT IS HIT OR MISS. EITHER IT WILL WORK AND I WILL NOT SEE ANY ISSUES OR IT WONT WORK. THE SOUND WILL NOT WORK WHICH THEN DOES NOT ALLOW FOR THE TURN SIGNAL NOISE TO WORK. THE AC FAN IS NOT SHOWING ON WHEN IT IS. THE SOFTWARE ON THIS DEVICE IS VERY GLITCHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234191July 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60-65 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. ALSO, THE ENGINE POWER REDUCED MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN SKIPPED A TOOTH AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED PARKS MOTORS (11987 US-54, AUGUSTA, KS 67010, (316) 775-6365), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5381264436. THE MANUFACTURER ALSO STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234217July 23, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING IN THE MIDDLE OF A STORM WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233766July 22, 2019
VISIBILITY/WIPER
FRONT WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF A HEAVY RAIN STORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233992July 22, 2019
VISIBILITY/WIPER
I HAD MY WIPERS ON DURING A DOWNPOUR RAIN. WHILE DRIVING TO WORK AT 7:30 AM, MONDAY, JULY, 22, 2019, ON A HIGHWAY AT A SLIGHTLY REDUCED SPEED (50MPH IN A 65MPH ZONE) MY WIPERS QUIT WORKING IN THE EXTENDED POSITION DIRECTLY IN MY LINE OF SITE. THIS WAS A DISTRACTION AND HAZARD AS I WAS IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233671July 21, 2019
ELECTRICAL SYSTEM
IN MY VEHICLE OWNER'S MANUAL (PART NO. 84134729 B), THERE IS AN ERROR ON PAGE 352 WHICH MISIDENTIFIES THE POSITIVE AND NEGATIVE TERMINALS OF A BATTERY USED FOR JUMP STARTING. UNDER THE SUBTITLE, JUMP STARTING - NORTH AMERICA, THE TERMINALS NOTED AS (3) AND (4) SHOULD BE (4) AND (3).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233540July 20, 2019
AIR BAGS
PASSENGER SEAT AIRBAG SENSOR DOES NOT DETECT WHEN AN OCCUPANT IS IN THE SEAT, SO THE AIRBAG IS ALWAYS OFF. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233578July 20, 2019
ENGINE
PURCHASED THE CAR USED WITH 115K MILES. THE FIRST SIGN OF AN ISSUE WAS THE SOUND OF WATER RUSHING TO THE HEATER CORE (AIR). CAR STARTED OVERHEATING A FEW WEEKS LATER AS THE OUTDOORS TEMPERATURE STARTED TO CLIMB IN LATE SPRING. I STARTED TO SEE WHITE SMOKE COMING FROM THE TAIL PIPE AND WAS HAVING TO ADD COOLANT EVERY OTHER DAY. THE ISSUE STARTED TO GET WORSE SO I TOOK IT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A HEAD GASKET FAILURE. THE ISSUE HAPPENS MORE FREQUENTLY ON HILLS, DURING HOT WEATHER AND WHILE STOPPED AT LIGHTS OR IN TRAFFIC. I TRIED TO USE A HEAD GASKET SEALANT WHICH WORKED FOR ABOUT A MONTH AND THEN THE CAR BEGAN TO OVERHEAT AGAIN. I CHECKED OUT SEVERAL FORUMS AND FIND THAT THIS IS A KNOWN ISSUE IN THIS VEHICLE DUE TO A POOR CHOSE OF HEAD GASKET WITH SOME ANTIFREEZE/COOLANT TYPES. HEAD GASKET REPLACEMENT IS VERY EXPENSIVE AND SHOULD BE COVERED BY A RECALL. THE RADIATOR HOSES ARE OVER PRESSURIZING AND WILL CAUSE RUPTURES WHICH WILL END UP BURNING SOMEONE SEVERELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233593July 20, 2019
UNKNOWN OR OTHER
EXCESSIVE VIBRATION INTERIOR WHEN REAR WINDOWS ARE OPEN AND DRIVING AT A SPEED OF 55MPH. DOES NOT TAKE OFF SMOOTHLY WHEN STOPPED OR SLOWED FOR TRAFFIC. I HAVE BEEN TO DEALERSHIP FOR AIR LEAKS IN INTERIOR AND NO IMPROVEMENT WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232777July 17, 2019
POWER TRAIN, UNKNOWN OR OTHER
ON TWO OCCASIONS MY TRANSMISSION WOULDN'T ENGAGE WHEN I SHIFTED IT FROM "PARK" TO "DRIVE." MY CAR STARTED ROLLING LIKE IT WAS IN NEUTRAL. I SLAMMED ON MY BRAKES AND AFTER ABOUT 3 - 5 SECONDS THE TRANSMISSION ENGAGED AND I WAS ABLE TO ACCELERATE AS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232861July 17, 2019
ELECTRICAL SYSTEM, ENGINE
DATE OF PURCHASE OF THE VEHICLE 06/25/2019 0/7/13/2019 I MADE A RIGHT TURN DRIVING AND A.C AND STEREO TURNED OFF. 07/15/2019 I WAS PARKED AND THE CAR WAS TURNED OFF I GOT IN THE CAR AND STARTED THE VEHICLE PUT IT ON REVERSE THEN DRIVE AND THE CAR TURNED OFF. I RESTARTED THE CAR WITH THE KEY AND IT TURNED BACK ON. 07/16/2019 IN THE EVENING, ENGINE LIGHT WHEN ON 07/16/2019 IN THE EVENING OIL CHANGE LIGHT WHEN ON 07/16/2019 IN THE AM I CALLED MOSS DEALER CHEVY IN MORENO VALLEY, CA AND SPOKE WITH DON HE SCHEDULED AN APPOINTMENT TO TAKE THE VEHICLE IN TO GET CHECKED. APPT SET UP FOR 07/19/2019 AT 8AM AT MOSS CHEVY IN MORENO VALLEY, CA 07/17/2019 IN THE AM I CALLED DON AT MOSS CHEVY IN IN MORENO VALLEY TO NOTIFY HIM THAT MY ENGINE LIGHT AND OIL CHANGE LIGHT WENT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232404July 16, 2019
ELECTRICAL SYSTEM, VISIBILITY, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING, AN ODOR OF ANTIFREEZE WAS COMING THROUGH THE VENTS INSIDE THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE HEATER CORE WAS LEAKING ANTIFREEZE ONTO THE GROUND, THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL DOWN, THE DRIVER'S SIDE TURN SIGNAL FAILED TO LOCK IN PLACE WHILE IN USE, AND THE REAR BRAKE LIGHT BULB FAILED FOUR TIMES WITHIN THE YEAR AND WAS REPLACED BY THE CONTACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232468July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
RADIO SCREEN GOES ON AND OFF BY ITS SELF AND BACK UP CAMERA WON'T COME ON IN REVERSE AND CAR STARTS ON IT OWN WITH DOORS LOCK AND NO KEYS IN IT DON'T HAVE SELF START BUTTON ON KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232483July 16, 2019
ENGINE
THE EQUINOX BURNS EXCESSIVE OIL AND MAKE LOUD NOISE IF THE OIL GET LOW. NO LOW OIL LIGHT INDICATOR DOES NOT WORK. AFTER MONITORING THE ENGINE CONSUMPTIONS FOR 2 MONTHS, I HAVE TO PUT A QUART OF OIL EVERY 300/400 MILES WHICH IS EVERY TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232254July 16, 2019
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN OPENING THE REAR HATCH, THE DOOR WOULD RAPIDLY OPEN AND THEN ERRONEOUSLY CLOSE. THE CONTACT INDICATED THAT THE SAFETY FEATURE DESIGNED TO DETECT A PERSON REACHING INTO THE REAR HATCH AREA WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. BRITTAIN CHEVROLET (57 E. MARTIN ST, EAST PALESTINE, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231869July 15, 2019
ENGINE
WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON AND THE CAR DIED IN THE MIDDLE OF THE ROAD. HAD TO COAST TO THE SIDE OF THE RODE. RESTARTED DROVE ANOTHER 2 MILES AND IT DIED AGAIN. GOT IT TO KEEP RUNNING ALTHOUGH IT TRIED TO DIE AND TOOK TO DEALER FOR REPAIR. THIS CAR IS A DEATH TRAP. WITH ALL OF THE COMPLAINTS, CAN'T FIGURE OUT HOW CHEVY CAN CONTINUE TO ALLOW THIS TO HAPPEN. I ASSUME WHEN SOMEONE DIES BECAUSE OF THIS ISSUE, THEY MAY DO SOMETHING THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231892July 15, 2019
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. ON SEVERAL OCCASIONS, BOTH FRONT WHEEL BEARINGS FAILED TO OPERATE. WHILE DRIVING, A GROANING SOUND WAS GETTING LOUDER COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT DROVE TO CLIFF ANSCHUETZ CHEVROLET (LOCATED AT 1074 US 23 N, ALPENA, MI 49707, (989) 884-0576) WHERE IT WAS DIAGNOSED THAT THE BEARINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5-297162112. THE FRONT PASSENGER SIDE WHEEL BEARING FAILED AT 67,697 MILES AND THE FRONT DRIVER'S SIDE FAILED AT 70,495 MILES. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231903July 15, 2019
ENGINE, VEHICLE SPEED CONTROL
WHILE ON VACATION TRAVELING ON 81S IN VA & DOING 70 MPH ON THE 3-LANE HWY., WITHOUT A WARNING A POWER REDUCTION MESSAGE APPEARED ON THE DASH; THEN THE CHECK ENGINE LIGHT CAME ON. OUR VEHICLE WENT FROM 70 MPH (POSTED SPEED) TO 40 MPH. IN A MATTER OF SECONDS. WE HAD A TRACTOR TRAILER PUSHING US & A CAR PASSING US ON THE LEFT. HAD IT NOT BEEN FOR THE FAST REACTIONS OF MY HUSBAND AND HELP FROM THE MAN ABOVE, WE WOULD NOW BE 6' UNDER. AFTER SHAKING & GAINING OUR WITS, WE CONSULTED THE VEHICLE HANDBOOK TO CHECK ON A POSSIBLE REASON FOR THE POWER REDUCTION & HOW TO PROCEED. THIS ACCIDENT WOULD HAVE BEEN LOGGED AS DRIVER ERROR, WHEN ACTUALLY IT WAS VEHICLE MALFUNCTION. WE LEFT THE VEHICLE IN VA AT A CHEV DEALERSHIP ON MONDAY & THEY ADVISE IT WOULD BE 4 DAYS UNTIL THEY COULD WORK ON THE UNIT. WE AGREED TO PICK IT UP FRIDAY ON OUR RETURN TRIP TO PA. THE DEALERSHIP CALLED THURS. MORNING TO ADVISE IT WAS READY. WE HAD TO REQUEST PAPERWORK SHOWING THAT IT WAS WORKED ON & THAT THEY FOUND NO ISSUES WITH IT, BUT THAT THE CHECK ENGINE LIGHT WENT OUT. UPON ARRIVING HOME, WE TOOK THE UNIT TO OUR LOCAL DEALERSHIP AND WHILE THE UNIT DID NOT REGISTER A CODE IN THE COMPUTER A MECHANIC DID FIND---5242 VEHICLE HAS A U0100 LOST COMMUNICATION WITH THE ECU--CHECKED COMMUNICATION WITH THE PCM, TCM & BCM---NO POOR CONNECTIONS FOUND AT THIS TIME. THE DEALERSHIP DROVE THE VEHICLE FOR TWO WEEKS, BUT COULD NOT DUPLICATE THE ISSUE. IT IS WITH MUCH TREPIDATION THAT WE MUST NOW DRIVE THIS VEHICLE FOR 3 YRS. UNTIL OUR LEASE IS UP AND WILL NOT BE ABLE TO ALLOW PASSENGERS IN IT FOR FEAR OF THIS HAPPENING AGAIN AND TAKING THEIR LIVES TOO. WE HAVE READ FIVE REASONS FOR THE 2019 EQUINOX TO EXPERIENCE A POWER REDUCTION, BUT NONE OF THEM FIT WHAT WE EXPERIENCED. WE WOULD LIKE TO SUGGEST FURTHER TESTING & INVESTIGATION INTO THIS MATTER. OUR UNIT HAD 4,785 MILES ON IT WHEN THIS INCIDENT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232126July 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
THE ENGINE OIL CONSUMPTION IS 5 TO 6 QUARTS OF OIL IN 3000 MILES. THIS OFTEN RESULTS IN VIOLENT VEHICLE JERKING, AS WELL AS STABILITY AND POWER REDUCTION, RESULTING IN THE ENGINE POWER TO BE REDUCED CAUSING POTENTIAL COLLISIONS IN TRAFFIC. THIS CAN OCCUR AND HAS OCCURRED BOTH WHEN STOPPING AND WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231700July 14, 2019
UNKNOWN OR OTHER
CAMERAS DO NOT WORK PART OF TIME. BACKUP CAMERA SHOWS BLUE SCREEN WHEN NOT WORKING AND SAYS SERVICE REAR VISION SYSTEM. FORWARD CAMERAS ONLY SHOW BLUE SCREEN. BY TIME VEHICLE IS AT DEALER CAMERAS ARE WORKING AND NOTHING SHOWS A PROBLEM. NOTHING SPECIFIC MAKES THE PROBLEM HAPPEN AND NOTHING SPECIFIC MAKES IT GO AWAY. THE PROBLEM IS RANDOM, BUT SIGNIFICANTLY REDUCES SITUATIONAL AWARENESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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