Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11244585August 17, 2019
VISIBILITY/WIPER
WINDSHIELD WIPER STOPPED WORKING DURING A RAIN STORM WHILE DRIVING ON INTERSTATE. LINKAGE CAME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244692August 17, 2019
ENGINE
I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN I HEARD A LOUD BANG. THE VEHICLE IMMEDIATELY LOSS ENGINE POWER AND BEGAN 'SPUTTERING.' THE REDUCES ENGINE POWER WARNING CAME ON AND THE CHECK ENGINE LIGHT. I WAS ABLE TO SAFELY MAKE IT OFF THE INTERSTATE BEFORE THE CAR COMPLETELY STALLED/QUIT. I HAVE TO HAVE THE VEHICLE TOWED AND PUSHED INTO THE SERVICE BAY. I WAS TOLD THE INTAKE VALVE WAS DAMAGED AND CAME LOOSE. THIS COULD HAVE BEEN A VERY DANGEROUS EVEN FATAL SITUATION IF THEIRS HAD BEEN A CAR TAILGATING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244708August 17, 2019
ENGINE
VEHICLE RPM SURGES WHEN STOPPED AT A RED LIGHT. VEHICLE STALLED TODAY AND SHUT OFF BUT WAS ABLE TO RESTART IMMEDIATELY. VEHICLE HAS UNEXPLAINED OIL USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244492August 16, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE INTERSTATE WHEN A TORRENTIAL DOWNPOUR OCCURRED. I TURNED ON THE WIPERS AND THEY FLEW TO THE LEFT THEN STOPPED WORKING IN THE MIDDLE OF THE WINDSHIELD. I WAS ALL THE WAY OVER IN THE LEFT LANE, COULD NOT SEE ANYTHING. HAD TO OPEN THE PASSENGER WINDOW AND TRY TO GET OVER TO THE SHOULDER. I FINALLY MADE IT ACROSS 4 LANES OF HEAVY TRAFFIC THAT WAS GOING 65+ AND STOPPED ON THE SHOULDER. IT WAS A MIRACLE WE WERE NOT HIT TRYING TO GET OVER AND ALSO DURING THE HOUR WE HAD TO WAIT FOR THE RAIN TO STOP BEFORE HEADING HOME. WE HAD TO WAIT 2 DAYS BEFORE THE DEALERS SERVICE DEPARTMENT COULD LOOK AT OUR CAR. IT TURNED OUT THE WIPER TRANSMISSION SEPARATED. THEY REPLACED THE WIPER TRANSMISSION AND THAT SEEMS TO HAVE FIXED THE ISSUE. COST OF REPAIR WAS $365.50. I AM VERY GRATEFUL TO BE ALIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244516August 16, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS FROZE IN THE UPRIGHT POSITION DURING A SEVERELY HEAVY RAINSTORM WHILE DRIVING WEST BOUND ON THE COLIN KELLY HIGHWAY AT 3:25 PM ON AUGUST 16, 2019. TRAFFIC WAS MOVING AT 55 MPH. MY GRANDSONS AND I WERE LUCKY AND DESPITE ZERO VISIBILITY WE WERE ABLE GET OFF THE ROAD BEFORE THE CARS BEHIND US HIT US. WE WAITED OUT THE STORM AND RETURNED HOME WHERE WE CHECKED THE FUSE. THE FUSE WAS OK, AND YOU COULD HEAR THE WIPER MOTOR WORKING. WE TOOK THE CAR TO A LOCAL REPAIR SHOP IN MADISON FLORIDA. THEY DIAGNOSED THE PROBLEM AS THE WINDSHIELD WIPER TRANSMISSION. AN ESTIMATE FOR A REPAIR IS $300. AN INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2010 THROUGH 2017 EQUINOX DUE TO A POOR DESIGN THAT USES PLASTIC BUSHINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244547August 16, 2019
ENGINE, UNKNOWN OR OTHER
I BOUGHT A 2011 EQUINOX IN MAY A COUPLE OF DAYS AFTER HAVING THE CAR I WAS HEARING CLICKING NOISES TOOK BACK TO THE DEALERSHIP THEY TOLD ME IT WAS JUST THE AIR CONDITION. A COUPLE OF WEEKS LATER MY CAR STARTED TO ROCK BACK IN FOURTH WHEN AT A LIGHT AND SHUTTING OFF WHILE DRIVING. I TOOK IT AGAIN TO THE DEALERSHIP WHEN THEY TOLD ME IT WAS AN OIL CONSUMPTION ISSUE AND I NEEDED TO TAKE IT TO A CHEVY DEALERSHIP. I TOOK IT IN THEY SAID THAT I NEEDED A TIMING CHAIN FILED UNDER MU WARRANTY AND I PAID THE DEDUCTIBLE. I WAS THEN TOLD THAT IT WASN'T GOING TO FIX THE ISSUE STATING I NEEDED TO BRING IT BACK AFTER A 1000 MILES AND THAT GM WOULD HANDLE THE PROBLEM AT HAND. I THEN TOOK IT BACK AND BEHIND MY BACK THEY TRIED TO CALL MY WARRANTY COMPANY TO SEE IF THEY WOULD PAY. MY WARRANTY DOES NOT COVER THEIR PROBLEM. THEN WAS TOLD THAT THEY WOULD HANDLE EVERYTHING BUT I STILL WOULD HAVE TO PAY MONEY OUT OF POCKET. IT HASN'T EVEN BEEN 90 DAYS SINCE I PURCHASED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244380August 16, 2019
SUSPENSION, UNKNOWN OR OTHER
I HIT A HOLE AND MY PASSENGER FRONT TIRE AND RIM WERE DAMAGED AND I COULD NOT MOVE CAR, HAD CAR TOWED. THE DEALERSHIP CLAIMED THE ONLY DAMAGE WAS TO THE WHEEL, RIM AND NEEDED AN ALIGNMENT. TWO DAYS LATER FRONT DRIVERS SIDE MAKING A LOUD NOISE, SHAKING WHEN DRIVING AND NOTICED IT WAS LEAKING A FLUID. RETURNED TO DEALERSHIP, RESUBMITTED TO INSURANCE COMPANY. INSURANCE WOULD NOT PAY STAYED WEAR AND TEAR. THEY FOUND PLAY IN FRONT LINKS. NEED TO REPLACE BOTH FRONT STABILIZER LINKS , LEFT FRONT AXLE SEAL LEAKING, REPLACED AXLE SEAL AND AXLE. MY CAR HAD 29000 MILES AND REGULAR MAINTENANCE AND TIRE ROTATION. NOT UNDERSTANDING WHY THIS IS WEAR AND TEAR ESPECIALLY 1 WEEK AFTER BUMPER TO BUMPER EXPIRED AND CAR WAS IN FOR SERVICE AND CHECK TWO WEEKS PRIOR. EITHER CHEVY OR INSURANCE COMPANY IS A FRAUD!!! CAN PROVIDE PICTURES AND DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244385August 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR WILL THROW CODES P0700/U0073/U1000 - LOOSES ENGINE POWER, CHECK STABILITRAK LIGHTS UP, CHECK ENGINE LIGHT COMES ON. CAR WILL BUCK, ODOMETER/RPM GAUGE/TEMP GAUGE WILL BECOME ERRATIC. TOOK TO THE CHEVY DEALERSHIP, UNABLE TO REPLICATE PROBLEM. UNSAFE TO DRIVE. DOESN'T HAPPEN DAILY - SOMETIMES CAR WILL NOT START/UNABLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244396August 16, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHT UNITS WERE FOGGY AND THERE WAS REDUCED VISIBILITY WHILE DRIVING AT NIGHT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 58,000. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244128August 15, 2019
ENGINE
MY VEHICLE HAS BEEN DIAGNOSED AND THE TIMING CHAIN AND BELT TENSIONERS HAVE GONE BAD AND NEED REPLACED BUT MY VIN IS NOT LISTED UNDER THE RECALL. IT'S A 2011 CHEVY EQUINOX UNDER THE 120,000 MILE SPECIFICATION. KNOWING MY VEHICLE'S HISTORY BEFORE I CAME INTO OWNERSHIP THIS WAS ALREADY REPLACED IN 2015 BUT NEEDS IT AGAIN ALREADY SO THERE'S CLEARLY A MANUFACTURER'S ISSUE GOING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244239August 15, 2019
AIR BAGS, STRUCTURE:BODY, STEERING
TRAVELING STRAIGHT ON CITY STREET, 30 MPH, WAS T-BONED IN CENTER OF DRIVER'S SIDE DOOR. SIDE AIRBAG DID NOT DEPLOY? DAMAGE TO BOTH DOORS, CENTER AND LOWER PILLAR, AND THE TRACTION CONTROL BAR BENT. CONCUSSION AND BRUISING FROM INSIDE PILLAR TO DRIVER. DRIVER WAS WEARING SEAT BELT AT TIME OF COLLISION
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11244264August 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH AND APPROACHING AN INTERSECTION, THE STEERING SEIZED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO OURISMAN CHEVROLET OF BALTIMORE (6633 SECURITY BLVD, BALTIMORE, MD 21207, (410) 265-7777) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE WAS COLLECTING MOISTURE, WHICH FROZE AND BLEW OUT THE MAIN SEAL. ALSO, THE TIMING CHAIN NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY STATED THAT THE TIMING CHAIN WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244289August 15, 2019
UNKNOWN OR OTHER
MY 2012 EQUINOX JUST DIES FOR NO APPARENT REASON. AT STOP LIGHTS I HAVE TO SOMETIMES JUST PUT IT IN NEUTRAL TO AVOID IT DYING. SOMETIMES IT STILL DOES. THEN IT TAKES FOREVER FOR IT TO GET BACK TO NORMAL ONLY TO EVENTUALLY DO IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243999August 14, 2019
WHEELS
I HAVE 41,000 MILES AND MY CAR STARTED MAKING A WEIRD WOBBLING NOISE ( WORSE WHEN I TURN)AT THE LEFT FRONT DRIVERS SIDE TIRE. I WAS ADVISED TO FIX IT RIGHT AWAY AS IT IS A SAFETY HAZARD. TOOK IT IN AND I HAD TO HAVE MY LEFT FRONT WHEEL BARING REPLACED FOR $600.00 I HAVE 41,000 MILES AND THESE SHOULD BE GOOD FOR 80,000-150,000 MILES. I KEPT THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243526August 13, 2019
ENGINE
ON MAY 18TH 2019 WHILE ACCELERATING FROM 45 TO 65 MPH TO ENTER ONTO A FREEWAY, HEARD/FELT LOUD POP FROM ENGINE, LOST POWER WARNING LIGHTS APPEARED "REDUCED POWER". CONTACTED ON STAR, NOTED THE PROBLEM DROVE TO DEALER 8 MILES AWAY, DIAGNOSED AS PLASTIC CLAMP ON HOSE FROM TURBO CHARGER BROKE. EQUINOX HAD 732 MILES ON IT, IN SHOP FOR 14 DAYS WAITING FOR FIX. METAL CLAMP ADDED TO RE-ENFORCE THE PLASTIC CLAMP, DEALER STATED NEW HOSE ORDERED AS STILL DEFECT IN THE PLASTIC COUPLING. AUGUST 7TH, BACK AT THE DEALER TO INSTALL NEW TUBE FOR TURBO CHARGER. AUGUST 13TH DRIVING 45MPH, ACCELERATED LIGHTLY MAYBE FROM 1600 RPM UP TO 2500 RPM, FELT/HEARD POP FROM BOTTOM OF ENGINE SAME WARNING OF REDUCED POWER. SAME ISSUE AS BEFORE, DIFFERENT PART OF THE TUB FROM ENGINE TO TURBO CHARGER. THIS IS A DEFECT IN ENGINEERING, NEED NHTSA TO STEP UP, ORDER GM TO FIX THIS PROPERLY. NO LONGER TRUST THIS VEHICLE. STILL SUMMER HERE, WILL BE VERY UNSETTLED DURING THE WINTER WHEN TEMPS CAN STAY BELOW 20 DEGREES FOR WEEKS OR COLDER HOW A PLASTIC TUBE WILL REACT TO THE COLD IN A HOT ENGINE COMPARTMENT. NHTSA NEEDS TO ACT NOW BEFORE THIS CAUSES ACCIDENTS WITH INJURIES OR DEATH BECAUSE OF NEGLIGENCE ON THE PART OF GM AND THOSE ENGINEERS THAT DESIGNED THIS WEAK SYSTEM. THIS WHAT A GOVERNMENT AGENCY IS SUPPOSED TO DO, PROTECT THE CONSUMERS. WE PURCHASED A NEW VEHICLE TO DRIVE NOT BE WORRIED IF IT WILL GET US SAFELY TO WHERE WE NEED TO GO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243551August 13, 2019
VISIBILITY/WIPER
IT STARTED TO RAIN HEAVILY I TURNED ON MY FRONT WINDSHIELD WIPERS THEY CAME ON WENT TO THE LEFT SIDE AND STOPPED WORKING LEAVING ME IN THE MIDDLE OF THE HIGHWAY. IT WAS TERRIFYING. DURING RESEARCH IT SEEMS THE SAME COMPLAINT OVER AND OVER WIPERS STOP WORKING LEAVING YOU IN THE MIDDLE OF THE ROAD IN A DOWNPOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243806August 13, 2019
VISIBILITY/WIPER
AS I WAS GETTING READY TO LEAVE FOR WORK DURING A THUNDERSTORM, MY WIPERS STOPPED WORKING. THEY WORKED MAYBE FOR 2 SECONDS AND STOPPED RIGHT IN MY LINE OF SIGHT. MY CAR WAS STOPPED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243820August 13, 2019
VISIBILITY/WIPER
I WAS DRIVING DOWN THE INTERSTATE WITH MY DAUGHTER IN MY CAR IN HEAVY TRAFFIC WITH CONSTRUCTION ALL AROUND AND IT BEGAN TO RAIN HEAVILY SO I TURNED ON THE WIPERS AND THE WIPERS WENT UP AND STOPPED RIGHT IN FRONT OF MY FACE, I COULDN'T SEE ANYTHING. THIS IS A VERY SERIOUS SAFETY ISSUE PEOPLE COULD HAVE BEEN KILLED! HOW DOES THIS HAPPEN WITH NO WARNING LIGHT OR ALARM OR ANYTHING. I WAS TERRIFIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243219August 12, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING HOME IN A RAINSTORM, THE WINDSHIELD WIPERS MALFUNCTIONED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL PERTAINING TO THE FAILURE, BUT IT APPLIED TO CANADIAN VEHICLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243321August 12, 2019
ELECTRICAL SYSTEM
MY UNDER HOOD FUSE BOX WENT UP IN FLAMES WHILE DRIVING ON A BACK ROAD IN MY HOME TOWN. I WAS DOING 45 MPH WHEN THEN TRUCK SHUT DOWN WITHOUT WARNING. I AT FIRST THOUGHT WAS THE FUEL PUMP WENT. WHEN I OPENED MY DRIVERS DOOR I COULD SMELL SOMETHING WAS BURNING. I PULLED THE HOOD RELEASE AS I EXITED KINDLY DOWN AND LOOKED UNDER THE TRUCK DID NOT SEE AND SMOKE. I THEN WENT AND OPENED THE HOOD AND NOTICED THE UNDER HOOD FUSE BOX WAS ON FIRE AND WAS BEING FUELED BY THE BATTERY I RASH TO THE BACK AND GRABBED A PAIR OF PLIERS TO DISCUSS CONNECT THE BATTERY. I FEEL THIS IS A HUGE ISSUE BECAUSE I HAD TO CALL 6 DIFFERENT JUNK YARDS SOME THE PARTS WERE ALREADY REMOVED AND OTHERS DID NOT HAVE ALL BUT HAD ONE OF THEM AND A COUPLE THE PARTS WERE MELTED AND BURNT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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