Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11397643February 23, 2021
UNKNOWN OR OTHER
WE JUST PURCHASED/LEASED THE AFOREMENTIONED 2021 CHEVROLET EQUINOX IN DECEMBER OF 2020. ABOUT A FEW WEEKS AGO, THE CAR STARTING SWAYING TOWARDS THE LEFT. VERY DANGEROUS. ESPECIALLY IF YOU ARE ON THE FREEWAY. **ALSO THERE IS A TECH SCREEN ISSUE. THE DASH SHOWS A CAR THAT WILL FLASH GREEN TO WARN YOU WHEN A CAR IS AHEAD, BUT IT IS FLASHING GREEN WHEN NOTHING IS AHEAD OR NO WHERE NEAR US. CONCERN THAT THIS COULD BE ELECTRICAL OR A FUSE. THANK YOU. AND BE BLESSED. PASTOR [XXX] C/O OF [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397401February 22, 2021
POWER TRAIN
I WAS ON THE EXPRESSWAY AND WAS GOING AROUND A CURVE AND NOTICED THAT MY POWER DECREASED AND FELT LIKE MY CAR WAS NOT MOVING AS FAST. I LOOKED AND THE CHECK ENGINE LIGHT ON MY DASH WAS ON AND IT SAID ENGINE POWER REDUCED, AND THE 2ND SCREEN SAID TO CHECK STABILITRAK. I GOT OFF AT THE NEXT EXIT AND PULLED RIGHT INTO A PARKING LOT. WHEN I TURNED OFF THE VEHICLE AND TURNED IT BACK ON IT STILL HAD THE CHECK ENGINE LIGHT ON, BUT THE SERVICE STABILITRAK WAS OFF. I HAD IT TOWED TO MY PARENTS AND THE NEXT DAY IT WAS TOWED TO A REPAIR SHOP. THE MECHANIC INSPECTED IT AND IT IS AN OIL CONSUMPTION ISSUE. HE ADVISED ME TO GET A NEW ENGINE WHICH WOULD COST 5,000 FOR A USED ONE. THIS IS A 2017 VEHICLE, WHICH IS FAIRLY NEW AND HAS ABOUT 70,000 MILES ON IT. THIS IS UNACCEPTABLE AND SHOULD NOT HAVE HAPPENED!!!! THE OIL WAS RECENTLY CHANGED AND WHEN IT WAS CHECKED, THERE WAS NOTHING SHOWING ON THE DIPSTICK. THERE WAS A CLASS ACTION LAWSUIT ON THIS SAME ISSUE AND IT IS A WELL KNOWN. I HAVE RESEARCHED AND READ MANY PEOPLE WITH THE SAME ISSUE, SOME AS RECENT AS JANUARY AND FEBRUARY 2021 AND SOME WERE ALSO LOCATED IN MICHIGAN. I AM A SINGLE MOM ON A LIMITED INCOME AND DON'T HAVE A VEHICLE OR THE MEANS TO FIX MY EQUINOX. IF THIS IS A KNOWN ISSUE, WHY HAS GM SAT BACK AND DONE NOTHING? IF THIS IS A KNOWN ISSUE, WHY HASN'T THERE BEEN A RECALL AND SOME OF THESE PEOPLE WOULDN'T BE WITHOUT A VEHICLE WITH THOUSANDS OF DOLLARS NO NEEDED IN REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397211February 21, 2021
ENGINE
IT HAS 116 K MILES ON IT. IT DID NOT START. WE CHANGE NEW BATTERY BUT NO LUCK. THEN, WE TOW IT TO THE SHOP, THE MECHANIC FOUND THE TIMING CHAIN BROKE AND MISSED UP LOT OF THINGS. NOW, HE ADVISED TO CHANGE THE ENGINE AND FOUND IT VERY EXPENSIVE. OIL CHANGED REGULARLY AND THE MECHANIC FOUND OIL INSIDE THE ENGINE IS STILL CLEAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397258February 21, 2021
ENGINE, POWER TRAIN
THE STABILITRAK SAYS REDUCED ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397150February 20, 2021
ENGINE, POWER TRAIN
MY VEHICLE HAS CONSUMED MORE OIL THEN I CAN EVEN PHANTOM, TRADITIONALLY OIL IS SUPPOSED TO LAST 3K MILES AND WHEN YOU REGULARLY CHANGE IT YOU SHOULDN'T NOTICE MUCH CONSUMPTION IF ANY AT ALL, THIS VEHICLE NOT ONLY CONSUMES ON AVERAGE A QUART OF OIL EVERY 500 - 1K MILES BUT I AM ALSO NEVER ALERTED THAT MY OIL IS LOW. THIS IS DANGEROUS AS TYPICALLY WITH SYNTHETIC OILS COMING ALONG AND THE NEW RECOMMENDATION BEING 7500K MILES BEFORE OIL CHANGE I WOULD BE COMPLETELY DRIED UP IF I DID NOT CHECK MY DIP STICK REGULARLY. I ACTIVELY SEE SMOKE COMING FROM THE TAIL PIPE WHEN LEAVING A RED LIGHT AND CAN SMELL THE BURN WHEN EXITING THE VEHICLE, WHICH CAN'T BE GOOD FOR THE CATALYTIC CONVERTER. MY CAR WILL HAVE ROUGH/SURGING IDLE AT RED LIGHTS, HAS EVEN SHUT OFF AT ONE POINT COMPLETELY EVEN. I HAVE HAD TO REPLACE O2 SENSORS AND I CONTINUE TO ADD 1-2 QUARTS OF OIL BETWEEN OIL CHANGES TO KEEP UP WITH THE EXCESSIVE CONSUMPTION. THERE WAS A LAWSUIT CLAIMING THIS PROBLEM ONLY EFFECTED 2010-2013 EQUINOX HOWEVER I KNOW NUMEROUS EQUINOX OWNERS WITH MODELS NEWER LIKE MYSELF WITH THESE SAME ISSUES. GM SHOULD EXPAND ENDING WITH MODEL YEAR 2017 AND STOP HIDING BEHIND THE BUSH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396942February 19, 2021
VISIBILITY/WIPER
DRIVING IN INCLEMENT WEATHER ON A MAJOR US HIGHWAY(RT.93) AT 65MPH MY WIPERS SUDDENLY STOPPED WORKING FORCING ME TO NAVIGATE TO THE BREAKDOWN LANE .MY VISION WAS PRACTICALLY ZERO DUE TO THE LACK OF WIPERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396963February 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL ONTO THE EXHAUST. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR MAIN SEAL TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396891February 19, 2021
ENGINE
MY 2015 CHEVY EQUINOX COMPLETELY FAILED ON 2/17/21. THE ENGINE LIGHT CAME ON FOR FIRST TIME THAT AFTERNOON AND 8 MINUTES LATER THE CAR COMPLETELT STALLED IN THE MIDDLE OF 3 LANES OF TRAFFIC. CAR HAD TO BE PUSHED TO SAFETY THEN TOWED TO MECHANIC WHO DIAGNOSED TIMING CHAIN FAILURE WHICH ALSO DESTROYED ENGINE CYLINDERS. VEHICLE HAS 106K MILES AND ALL MANUFACTURER RECOMMENDED MAINTAINANCE WAS DONE ON SCHEDULE AT CHEVY DEALERSHIP OF PURCHASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396917February 19, 2021
ENGINE
ON FEBRUARY 9TH 2021 AT 5:00PM WHEN IT WAS 6 DEGREES WITH SNOW COVERED ROAD OUTSIDE, I WAS DRIVING TO A APPOINTMENT ABOUT 10 MILES AWAY WHEN MY CAR STARTED TO ACT UP. NO WARNING LIGHTS OR BELLS WHEN OFF. I PULLED INTO A QUICK TRIP AND PUT SOME HEAT IN THINKING TO WAS A GAS LINE FREEZE UP. I WENT A SHORT 1.5 MILES TO MY APPT AND MY CAR DIED. I WAS ABLE TO PULL OF TO THE SIDE OF THE ROAD AND NOTICE A LOT OF OIL COMING FROM MY CAR. AGAIN STILL NO WARNING LIGHTS OR BELLS WENT OFF. I TOWED IT TO HENDRICK CHEVROLET WHERE ALL THE OIL CHANGES AND ALL PREVIOUS WORK HAVE BEEN DONE. THE PROBLEM IS A REAR MAIN SEAL THAT IS BLOWN DUE TO THE PCV VALUE GETTING CLOGGED WITH WATER AND FREEZING CAUSING HIGH CRACK CASE PRESSURE, BLOWING THE REAR SEAL. GM HAS A SERVICE BULLETIN 14882 WHICH COVERS THIS CONDITION IF THE CAR IS UNDER 120000 MILES/10 YEARS FROM IN SERVICE DATE. MY CAR HAS 110501MILES AND THE END SERVICE DATE 6/2012 AND SHOULD BE COVERED. HOWEVER GM SAYS MY VIN # ISN'T PART UP THE 14882 BULLETIN. MY REPAIR COST IS $3200.00 IT SEEMS THE CARS THAT ARE MANUFACTURED IN MEXICO ARE PART OF THIS BULLETIN BUT THE CARS MANUFACTURED IN CANADA ARE NOT. THERE ARE A LOT OF PEOPLE OUT THERE FACING AND COMPLAINING ABOUT THIS. THERE IS A LOT OF COMPLAINTS ON YOUR WEBSITE. THIS CONDITION ONLY WILL OCCURS DURING BELOW FREEZING CONDITIONS POTENTIALLY MAKING IT A VERY DANGEROUS CONDITION. IN MY CASE IF I WAS DRIVING ON I-435 INSTEAD OF HOLMES ROAD MY LIFE WOULD HAVE BEEN PUT IN DANGER. THIS SHOULD BE A VERY EASY FIX FOR GM IT MAKE TO IN SURE THE SAFETY OF DRIVERS DURING FREEZING CONDITIONS AND TO PREVENT THE VERY EXPENSIVE COST FOR THE CONSUMER TO BARE. IN MY CASE I'M PICKING UP MY CAR, STOWING IT AND FINDING A LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396590February 17, 2021
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY TO AN APPOINTMENT AND MY ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO REDUCE SPEED I WAS ABLE TO GET TO A DESTINATION AND PULL OFF AND THEN IT STATED LOW OIL PRESSURE TURN OFF ENGINE. I HAD IT TOWED TO A MECHANIC AND THEY SAID ALL THE OIL DRAINED OUT THE INTAKE MANIFOLD WAS PLUGGED UP AND COULDN'T BREATHE AND BLEW OUT THE MAIN SEAL AND SAID I COULD HAVE BLEW UP MY ENGINE BY CONTINUING TO DRIVE IT. THIS IS A REPAIR HE SAID HE SEES OFTEN IN THESE EQUINOX VEHICLES AND HE REACHED OUT TO A FELLOW GM MECHANIC WHO IS LOOKING AT IT AND SAYS THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND SHOULD BE A RECALL. THIS REPAIR IS VERY EXPENSIVE AND REQUIRES EITHER THE ENGINE OR TRANSMISSION TO BE REMOVED TO FIX THE PART AND THEN PUT BACK IN THIS IS HAPPENING ON VEHICLES FAIRLY NEW MINE IS BARELY REACHING 4YEARS OLD THIS YEAR WITH 27, 268 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396440February 16, 2021
ENGINE, SEATS:FRONT ASSEMBLY:POWER ADJUST
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE DRIVER'S SIDE SEAT FAILED TO MOVE UP AND DOWN. ADDITIONALLY, THE VEHICLE WAS CONSUMING AN EXTREME AMOUNT OF OIL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED SANDS CHEVROLET ' SURPRISE (16991 W WADDELL RD, SURPRISE, AZ 85388, (623) 428-1865) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396503February 16, 2021
ENGINE
CHEVROLET EQUINOX HAS AN ABNORMAL AMOUNT OF OIL CONSUMPTION. EVERY 1,500 MILES OR LOWER IT HAS TO BE REPLACED WITH MORE OIL, AT LEAST A 1 QUART TO 2 BECAUSE IT GETS SO LOW SO FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396257February 15, 2021
ENGINE
REAR MAIN SEAL BLEW DUE TO A FAULTY PVC VALVE, AND WARRANTY WILL NOT COVER REPAIRS. SAY IT IS BECAUSE IT IS A KNOW FACTOR WITH GM AND THEY WILL NOT RECALL. I HAD JUST STARTED MY VEHICLE TO DRIVE TO WORK WHEN CHECK ENGINE LIGHT CAME ON. IT DIED RIGHT AFTER THE LIGHT CAME ON AND WOULD NOT START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396249February 15, 2021
VISIBILITY/WIPER
THERE HAVE BEEN RECALLS WITH CHEVROLET EQUINOX'S WIPER COMPONENTS IN RECENT YEARS DUE TO THE WIPER BALL JOINT BUSHINGS CORRODING. AS I WAS DRIVING WITH MY YOUNG SON IN THE MIDDLE OF A TERRIBLE STORM, MY WIPERS STOPPED WORKING PUTTING US IN DANGER ON A HIGHWAY WITH CARS TRAVELING AROUND US IN SPEEDS IN EXCESS OF 70 MPH. I TOOK MY EQUINOX TO THE LOCAL SHOP AND WAS TOLD IT WOULD BE ~$500 TO FIX BECAUSE CHEVY DOESN'T ALLOW FOR THE BUSHINGS TO BE PURCHASED. YOU HAVE TO REPLACE THE ENTIRE LINKAGE. THERE ARE SO MANY COMPLAINTS ONLINE ABOUT THIS AND IT IS UNFAIR FOR MY CAR TO NOT BE APART OF THIS RECALL WHEN IT IS THE SAME EXACT ISSUE THAT OTHERS WERE EXPERIENCING IN THE RECALL. THIS IS EXTREMELY DANGEROUS AND CHEVY NEEDS TO STEP UP AND FIX THIS FOR ALL CARS IN THE 2010-2016 RANGE, NOT JUST SOME. PLEASE HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396327February 15, 2021
SERVICE BRAKES
BRAKE PEDAL STARTED VIBRATING ALMOST UNCONTROLLABLY WHEN ATTEMPTING TO STOP SO I HAD BRAKE PADS REPLACED. WHEN I PICKED UP THE CAR THE TECHNICIAN TOLD ME MY PADS WERE STILL GOOD AND HADN'T NEEDED CHANGING BUT THEY CHANGED ANYWAY. THE NEXT SHOP RESURFACED MY ROTORS BUT THE PROBLEM PERSISTED. IT STOPPED ON IT'S OWN BUT EVERY ONCE IN A WHILE IT WILL DO IT STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396376February 15, 2021
ENGINE
I HAD MY OIL CHANGED AT CAR X , WAS TOLD THERE WERE METAL SHAVINGS IN MY OIL, I TOOK THIS VEHICLE TOO MAUER CHEV IN INVER GROVE HEIGHTS,MN , THEY SAID NO THERE WASNT, I SAID IT BURNS 1-2 QUARTS EVERY 1000 MILES, MILEAGE WAS AT 119,958, I ASKED ABOUT OIL CONSUMPTION, THEY DID NOT INFORM ME THIS VEHICLE WAS ON RECALL FOR OIL CONSUMPTION ! THEY SAID THERE WAS NOTHING THEY COULD DO IT WAS RUNNING FINE WITHOUT PERFORMING THE OIL CONSUMTION TEST , ON A RECALLED VEHICLE STILL UNDER 120,000 MILES AND UNDER THE 7 YEARS AND 6 MONTH RECAL BY 1 MONTH! HOW DO I PROCEDE ? AT 126,000 MILES THE CAM SHAFT SENSORS FAILED AND THE FLEX PIPE CRACKED BECAUSE OF THIS CONSUMPTION RECALL ! WHAT DO I DO AT THIS POINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396144February 14, 2021
ENGINE
OIL CONSUMPTION ISSUE WITH THIS ECOTEC 2.4L ENGINE. CONSUMING AT LEAST A QUART OF OIL A WEEK DUE TO FAULTY PISTON RINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396162February 14, 2021
ENGINE
THE VEHICLE' PCV VALVE FAILED, CAUSING HIGH CRANKCASE PRESSURE, CAUSING THE REAR MAIN SEAL TO FAIL. ALL OF THE ENGINE OIL LEFT THE ENGINE IN A SHORT PERIOD OF TIME. AND NO ENGINE LIGHT OR SERVICE MESSAGE CAME UP. VEHICLE WAS IN MOTION AT ABOUT 35 MPH. THE VEHICLE ONLY HAD 72,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396168February 14, 2021
VISIBILITY/WIPER
I RECENTLY FOUND MY SON'S DEFROST WAS NOT WORKING ON HIS 2010 EQUINOX. AS I WAS SEARCHING FOR TROUBLESHOOTING INFORMATION, I FOUND THERE WAS A RECALL FOR THIS EXACT ISSUE HOWEVER MY VIN WAS NOT COVERED IN THE RECALL. MY ASSUMPTION IS THEY DID NTO ACCURATELY BOOKEND THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396176February 14, 2021
SERVICE BRAKES
WHILE IN MOTION DRIVING ON RT 73 HEADED NORTH IN A STRAIT DRIVING DIRECTION. BREAK PEDAL WOULD NOT GO DOWN. STUCK IN UP POSITION ENABLING THE VEHICLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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