Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11396076February 13, 2021
ENGINE
AS I WAS DRIVING ON THE EXPRESSWAY I EXPERIENCED MY VEHICLE LOSING ENGINE POWER. THE INDICATOR SHOWED THAT THERE WAS AN ISSUE WITH OIL PRESSURE. I HAVE SINCE BEEN INFORMED THAT THE ENGINE HAS BLOWN. I RECENTLY HAD A PARTS RECALL AND TOOK IT IN,WITHIN A DAY MY CHECK ENGINE LIGHT CAME ON.I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW AND WAS TREATED WITH CONFRONTATION. NOW I HAVE NO CAR AND STILL PAYING ON THE LOAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396097February 13, 2021
ENGINE
I HAD GOTTEN AN OIL CHANGE ON SEPTEMBER 4TH 2020. A FEW DAYS LATER I DROVE TO GEORGIA TO PICK UP MY BOYFRIEND THE DAY WE GOT BACK WE STOOD HOME THE ENTIRE DAY THE FOLLOWING DAY I WENT TO GO TURN ON MY CAR AND GO SOMEWHERE THE CAR TURNED ON AND THEN IT IS IMMEDIATELY TURNED BACK OFF MY CAR HAS NOT TURNED ON SINCE THEN AND I DON'T KNOW WHAT'S WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396098February 13, 2021
AIR BAGS
CODE B0081 PASSENGER PRESENCE MODULE ERRATIC. SEEMS LIKE A COMMON PROBLEM CAUSED BY FAULTY DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396093February 13, 2021
ENGINE, POWER TRAIN
I WAS OUT RUNNING ERRANDS AND I NOTICED THE ENGINE WAS IDLING ROUGH AND IT EVEN STALLED TWICE WHILE I WAS AT STOP LIGHTS. NO INDICATION OF ANYTHING WRONG BASED ON THE LIGHTS (NO CHECK ENGINE LIGHT, OIL LIGHT, ETC WAS LIT) BUT AFTER I GOT HOME I NOTICED AN OIL LEAK UNDERNEATH THE ENGINE ON MY DRIVEWAY. GOT TO A LOCAL MECHANIC AND THEY RECOMMENDED A NEW ENGINE DUE TO THE PCV VALVE FREEZING (I LIVE IN NORTHERN US AND IT'S WINTER) WHICH CAUSED THE REAR MAIN OIL SEAL TO FAIL AND A MASSIVE OIL LEAK. BECAUSE OF THAT, I WAS LIKELY DRIVING WITH LOW OIL PRESSURE, SOMETHING THAT THE CAR SHOULD HAVE HAD A SYSTEM TO TELL ME BUT DIDN'T. AND I'VE ONLY GOT 89,000 MILES ON IT! ENGINES SHOULDN'T BE FAILING THAT QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395909February 12, 2021
ENGINE
ICE FORMED IN THE PCV BREATHER TUBE, BLOCKING THE PCV SYSTEM, CAUSING PRESSURE BUILDUP AND OIL TO EXPLODE OUT OF THE OIL DIPSTICK TUBE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. THIS ISSUE IS SPECIFICALLY ADDRESSED IN GM'S TSB 14882, COVERING THIS VEHICLE. I WAS TOLD THE VIN WAS NOT COVERED, EVEN THOUGH THIS IS A 2011 EQUINOX WITH A 2.4L ENGINE AND THEY SEEM TO HAVE A WIDESPREAD PROBLEM WITH PCV SYSTEMS FREEZING UP AND CAUSING A WIDE RANGE OF PROBLEMS. I WOULD LIKE TO BE REIMBURSED FOR MY TOW AND REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395863February 12, 2021
ENGINE
FIRST PROBLEM SINCE I BOUGHT CAR JUNE OF 2020 WAS THE STALLING ISSUE. I CHANGED EXHAUST AND CAMSHAFT SELENOIDS STILL IDLED ROUGH BUT DIDNT STALL.. THE CAR WOULD START TICKING EVERY OTHER WEEK FROM THE EXCESSIVE OIL THIS VEHICLE CONSUMED . LUCKILY I KNEW WHAT THE TICK MEANT BECAUSE NO LOW OIL LIGHT EVER CAME ON. THEN I GOT THE NOTICE FOR THE OXYGEN SENSOR RECALL AND HOPED ITD TAKE CARE OF OIL PROBLEM . WHEN I TOOK IT TO THE GM DEALER IT STARTED TICKING ON WAY THERE SO I FIGURED I'D LET THEM ADD OIL THIS TIME SINCE I SPEND AS MUCH AS I DO ALREADY ON OIL. GET BACK INTO MY CAR . THE CAR STILL IDLED ROUGHBK ANG DIDNT SEEM LIKE THEY TOUCHED IT OTHER THAN ADDING AIR TO TIRE . WHEN I LEFT DEALERS CAR STILL TICKING OIL NOT EVEN ON DIPSTICK I WENT TO WALMART IMMEDIATELY AND ADDED OIL. THEN NOT EVEN A MONTHLATER I GOT SICK AND THE CAR SAT OUTSIDE 3 DAYS I HAD TO GO GET CORONA TEST AND ON MY WAY HOME ON A COUNTY RD LOW OIL PRESSURE LIGHT CAME ON ON SAID SHUT OFF ENGINE IMMEDIATELY. I DID MY DAD CAME BROUGHT OIL FOLLOWED ME TO MECHANIC THEY SAID REAR MAIN SEAL BLEW, OIL WAS GUSHING OUT. LOW OIL LIGHT HAS NEVER CAME ON. THE TUBE RUNNING INTO INTAKE. BULLETIN. 14882 IS EXACTLY WHAT HAPPENED THE INTAKE TUBE GOT PLUGGED AND FROZE FROM CONDENSATION WATER IS KNOWN TO SIT IN TUBE AND FREEZE. WHEN I TOOK MY CAR IN FOR RECALL ON 02 SENSOR THA DEALER SHOULD HAVE CHECKED OUT ANY OTHER PROBLEMS THIS RECALL COULD CAUSE KNOWING THE HISTORY OF OIL CONSUMPTION ON THESE VEHICLES SHOULD HAVE DISCUSSED THE PROBLEM WITH PCV AND ADDED A VENT OF SOME SORT SO MAIN SEAL DIDNT BLOW AND THIS COULD HAVE PREVENTED WHAT HAPPEN 1MONTH AFTER BEING THERE FOR RECALL THIS CAR ALSO WILL ALLOW U TO TAKE KEY OUT WHEN NOT IN PARK AND A FEW TIMES WOULD TRY RESTARTING ON IT'S OWN AFTER I SHUT IT OFF. RUNNING THIS CAR LOW ON OIL IM SURE HAS HAD MANY UNDERLYING BAD EFFECTS ON MY ENGINE.BUT WARNING LIGHT NEVER CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395785February 11, 2021
ENGINE
WE PURCHASED A USED 2013 EQUINOX FOR MY DAUGHTER IN 2016 AND RECEIVED REGULAR MAINTENANCE INCLUDING ON-TIME OIL CHANGES. ON JAN 18 AT 1:30 AM MY DAUGHTER WAS DRIVING HOME AND THE CHECK ENGINE LIGHT CAME ON, SHE PULLED OFF TO THE SIDE OF THE ROAD AND THE CAR SHUT OFF. SHE TRIED TO RESTART AND IT WOULDN'T START. WE HAD THE CAR TOWED TO THE LOCAL CHEVROLET DEALERSHIP AND THE FIRST DIAGNOSIS WAS IT NEEDED A NEW DRIVE BELT AND NEGATIVE BATTERY CABLE FOR $860. THEY CALLED BACK THE NEXT DAY WITH A NEW DIAGNOSIS AND SAID IT NEEDED A REMANUFACTURED ENGINE WHICH WOULD COST $8,000 BECAUSE A PISTON ROD BLEW AND DAMAGED THE ENGINE. THE CAR HAS 91,836 MILES. LUCKILY, SHE WAS IN TOWN, NEAR HOME AND NOT AWAY AT SCHOOL AND WASN'T ON THE INTERSTATE WHEN HER CAR BROKE DOWN. SHE IS SAFE BUT I CAN'T HELP BUT WONDER WHAT IF SHE WAS ON THE INTERSTATE WHEN THIS HAPPENED. THE EQUINOX IS NOT SAFE IF IT CAN EASILY SHUT DOWN WITH NO PRIOR WARNING. AFTER RESEARCHING THIS PROBLEM I HAVE LEARNED THAT MANY EQUINOX OWNERS HAVE DEALT WITH THIS ISSUE AND SOME ARE ON THEIR SECOND AND THIRD ENGINES. UNFORTUNATELY, THIS UNEXPECTED OCCURRENCE PUTS US IN A VERY AWKWARD, EXPENSIVE SITUATION. I REFUSE TO PAY $8,000 FOR A NEW ENGINE FOR A VEHICLE THAT I STILL OWE $6,000 ON AND THE NEW ENGINE CAN EASILY HAVE THE SAME ISSUES. CHEVROLET KNOWS ABOUT THIS ENGINE PROBLEM AND DOES NOT WANT TO BE HELD ACCOUNTABLE. I WILL NEVER PURCHASE A CHEVY CAR AGAIN AND WILL DEFINITELY LET PEOPLE KNOW ABOUT THE EQUINOX ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395563February 10, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WITH OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER SHELTON BUICK GMC, INC (855 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248)266-2156) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE SEAL TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395616February 10, 2021
ENGINE
I LIVE IN A STATE THAT HAS COLD WEATHER, DIPPING WELL BELOW FREEZING. I WENT TO GET AN OIL CHANGE WHEN MY CAR PROMPTED ME, AND MUCH TO MY SURPRISE THE MECHANICS FOUND A SEVERE OIL LEAK. I WAS TOLD NOT TO DRIVE THE VEHICLE ANY LONGER AND TO HAVE IT TOWED IMMEDIATELY TO A REPAIR SHOP. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, AND THEIR MECHANIC JUST CALLED ME. ACCORDING TO HIM, THE PCV HAD MOISTURE IN IT THAT FROZE, CAUSING AIR PRESSURE BUILD UP THAT BURST AND DAMAGE A MAJOR OIL VALVE. HE STATED THAT THE PCV HOLE ISN'T BIG ENOUGH TO AVOID THESE ISSUES, AND THAT ONCE THEY REPAIR IT, THEY WILL DRILL THE HOLE TO MAKE IT BIGGER SO IT DOESN'T HAPPEN AGAIN. MY CONCERN IS, IF THESE VEHICLES ARE SOLD NATIONWIDE, AND ARE SO POPULAR, WHY ARE THEY NOT THINKING OF THESE POSSIBLE ISSUES? OWNERS SHOULD NOT HAVE TO PAY OVER $2100 FOR A REPAIR DUE TO AN ISSUE IN MANUFACTURING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395634February 10, 2021
ENGINE
I AM VERY FRUSTRATED WITH GM RIGHT NOW! THERE IS A KNOWN ISSUE WITH THE REAR MAIN OIL SEAL ON SEVERAL OF THE VEHICLES FROM 2010-2014 BUT THEY ARE ONLY COVERING REPAIRS FOR CERTAIN VIN NUMBERS. THE SEAL BROKE ON THE ENGINE CAUSING OIL TO LEAK OUT OF THE VEHICLE. THIS LEFT ME STRANDED IN FREEZING COLD TEMPERATURES. NOW I AM BEING TOLD THAT I AM RESPONSIBLE FOR THOUSANDS OF DOLLARS TO FIX AN ISSUE THAT GM KNOWS IS THEIR FAULT. THEY HAVE A SERVICE BULLETIN OUT ON THE ISSUE BUT ARE STATING THAT BECAUSE MY CAR WAS MANUFACTURED AT A DIFFERENT PLANT IT IS NOT COVERED. THE SERVICE DEPARTMENT LET ME THAT THE HOLE IN THE ENGINE WAS TOO SMALL CAUSING THE SEAL TO BREAK. HAD MY CAR SUDDENLY STALLED ON THE HIGHWAY THERE WOULD HAVE BEEN A WRECK. THERE WAS NO INDICATION OF AN OIL LEAK OR ANY ISSUES WITH THE CAR UNTIL THE MAIN OIL STILL BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395360February 9, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN DRIVING SLOW BETWEEN 1ST AND 2ND GEAR WHEN YOU GET OFF THE GAS PEDAL AND TOUCH IT AGAIN YOU HEAR AND FEEL THE CLUNK , AS IF THERE'S PLAY IN TRANSMISSION, TURK CONVER LOCKING AND UNLOCKING. SOUNDS LIKE SOMETHINGS GOING TO BRAKE. OTHER PROBLEM IS THUMPING NOISE FROM SOMETHING IN FUEL TANK STARTS SLOW THEN SEEDS UP .MECHANIC SAID SOUNDS LIKE FUEL PUMP MODULE HE COULDN'T REPEAT THE PROBLEM. I ONLY HEAR IT WHEN I'M STOPPED WITH CAR RUNNING AND OFF THIS COULD MAKE NOISE WHEN DRIVING BUT THE NORMAL SOUNDS OF RADIO,TALKING WOULD DROWN IT OUT . I'M AFRAID IF IT'S THE FUEL PUMP ,IT CAN SHUT OFF WHILE I'M DRIVING I CAN HAVE AN ACCIDENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395457February 9, 2021
ENGINE
FOUND A POOL OF OIL ON THE DRIVEWAY IN THE MORNING, HAD IT TOWED TO A DEALER, TOLD THE MAIN REAR SEAL LET GO, OIL CHANGED AT DEALER 5 DAYS PRIOR FOR AN OIL CONSUMPTION CHECK, BECAUSE OF CONSTANT OIL LOSS, IN THE PAST TWO YEARS. NEVER HAD A VISIBLE LEAK ON THE ENGINE OR OIL SPOTS ON THE DRIVEWAY OR GARAGE SINCE OWNING THE VEHICLE SINCE 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395454February 9, 2021
POWER TRAIN
WHEN MAKING A RIGHT TURN THE RIGHT WHEEL FEELS LIKE IT IS WABLING AND IT DOES THR SOMETHING TURNING RIGHT UP HILL WHEN YOU STRAIGHTEN THE CAR UP IT FILLS LIKE THE WHEEL ITHE ITSS COMING OFF AND IT HAS GOTTEN WORSE BEATY CHEVROLET CAN NOT FIND ANYTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395464February 9, 2021
ENGINE
OIL WEAR OUT IN TWO WEEKS N ENGINE BLEW UP.IN THE CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395202February 8, 2021
ENGINE
MY ENGINE LIGHT CAME ON AND THE SHOP DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. LOOKING ONLINE I SEE THE 2012 IS COVERED BY CHEVROLET BUT MY 2013 IS NOT. SPEAKING TO THE SHOP THEY TELL ME THIS IS VERY COMMON WITH THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395282February 8, 2021
SERVICE BRAKES
TL* THE CONTACT WAS SPEAKING ON BEHALF OF HIS DAUGHTER WHO OWNS A 2018 CHEVROLET EQUINOX. THE CONTACTS DAUGHTER WAS APPROACHING AN INTERSECTION AT LOW SPEEDS, WHEN THE BRAKE PEDAL FAILED TO ENGAGED PROPERLY AND TRAVELED TO THE FLOOR CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. NO INJURIES WERE SUSTAINED. NO MEDICAL ATTENTION WAS REQUIRED. NO POLICE REPORT WAS FILED. THE CONTACTS DAUGHTER MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER PRIORITY CHEVROLET (1495 S MILITARY HWY, CHESAPEAKE, VA 23320 757) 424-1811) WHERE IT WAS PENDING A DIAGNOSTIC TEST. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT GRILL AND BUMPER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. NHTSA CAMPAIGN NUMBER: 18V576000 (SERVICE BRAKES, HYDRAULIC) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11395284February 8, 2021
ENGINE
I WAS DRIVING MY CAR THE OTHER DAY AND IT STARTED MAKING A STRANGE NOISE AND A WAS A HALF A MILE FROM MY HOME AND PULLED IN THE DRIVE WAY TO HAVE MY HUSBAND CHECK MY CAR AND OIL WAS PORING OUT OF MY REGION ON THE DRIVEWAY. NO INDICATOR LIGHTS WENT ON TO TELL ME THERE WAS A PROBLEM EITHER. TOOK IT TO A SERVICE GARAGE AND THEY TOLD ME IT WOULD COST ME $4,500 TO FIX IT. I SERVICED MY CAR ON THE REGULAR SO I SHOULD OF HAD NO PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395300February 8, 2021
SERVICE BRAKES
BRAKES WERE PULSATING AND NOT STOPPING ABS AND TRACTION CONTROL LIGHTS COME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395066February 7, 2021
FUEL/PROPULSION SYSTEM
AFTER REFUELING VEHICLE, I NOTICED A STRONG GAS ODOR THAT DID NOT GO AWAY FOR SEVERAL DAYS. I TOOK THE VEHICLE THE A CHEVY DEALER WHO IDENTIFIED THE PROBLEM AS A CRACKED FUEL TANK CONNECTOR, AS SHOWN IN THE ATTACHED PHOTO. APPARENTLY GM HAS RECOGNIZED THE ISSUE AND HAS SINCE REDESIGNED THE PART, AS SHOWN IN THE SECOND ATTACHED PHOTO. THIS VEHICLE HAS UNDER 80K MILES, HAS NEVER BEEN IN AN ACCIDENT, NOR HAD ANY OTHER INCIDENT THAT WOULD HAVE CAUSED THE PART FAILURE. THE FAILURE APPEARS TO BE A STRESS CRACK DUE TO A DEFECTIVE, OVER-STRESSED, POORLY DESIGNED, OR POORLY ASSEMBLED PART. IN SHORT, THIS PART SHOULD NOT HAVE FAILED. FURTHERMORE, THE FAILURE REPRESENTS A DANGEROUS SITUATION, DUE TO THE FUEL LEAK THAT OCCURRED. THE REPAIR WAS ON THE ORDER OF $1500, BECAUSE THE DEALER INDICATED THAT BOTH THE GAS TANK AND FILLER NECK NEEDED TO BE REPLACED. THIS IS A SUBSTANTIAL REPAIR FOR A RELATIVELY LOW-MILEAGE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395073February 7, 2021
ENGINE
WITH ONLY ONE DAY NOTICE MY ALERT SYSTEM NOTED ON MY DASHBOARD TO REDUCE POWER. AND TAKING MY VEHICLE TO A REPAIR SHOP, I WAS TOLD THAT MY ENGINE WAS RUINED BECAUSE OF EXCESSIVE OIL CONSUMPTION, WHICH IS A WELL-KNOWN PROBLEM FOR THE CHEVY EQUINOX. MY CAR IS A 2015 CHEVY EQUINOX. THE REASON I FEEL THAT IT IS A SAFETY ISSUE IS BECAUSE THE CAR JUST SHUTS OFF AND DIES ON THE HIGHWAY EVEN THOUGH I WAS ONLY ABLE TO GO 30 MILES AN HOUR. I HAVE THREE SMALL CHILDREN IN THE VEHICLE AND WAS ALMOST HIT SEVERAL TIMES WHEN THE CAR CONTINUED TO STOP. I STOP DRIVING ON HIGHWAY UNTIL I COULD GET HOME AND THEN THE CAR DIED IN DRIVEWAY AND I HAD NO BREAKS EVEN TO STOP THE CAR FROM ROLLING. I FEEL LIKE THIS SHOULD BE A ISSUE THAT GMC SHOULD BACK UP BECAUSE IT IS SUPPOSEDLY A WELL-KNOWN FACT THAT THE CHEVY EQUINOX HAS A HIGH CONSUMPTION OF OIL USAGE. I WAS NEVER TOLD THAT INFORMATION WHEN I PURCHASED THAT VEHICLE AS A USED VEHICLE THREE YEARS AGO. I OWE $11,000 ON THIS VEHICLE THAT I AM BEING QUOTED $8000 FOR REPAIRS. IF THERE IS A CLASS ACTION LAWSUIT REGARDING THIS PROBLEM THEN MY NAME SHOULD BE ENTERED IN THAT LAWSUIT SO THAT I COULD GET THE REPAIRS DONE ON MY VEHICLE SO THAT I AM ABLE TO GET BACK-AND-FORTH TO WORK AND GET MY CHILDREN TO SCHOOL AND GET MY VEHICLE REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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