Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11398620March 2, 2021
ENGINE
OUR 2015 CHEVY EQUINOX HAS JUST OVER 78,000 MILES ON IT. MY WIFE WAS DRIVING IT AND SAID IT WAS RUNNING ROUGH AND MAKING A NOISE. SHE GOT IT HOME AND WE HAD IT TOWED TO A SHOP. WE WERE TOLD THAT DUE TO A FAULTY PVC PIPE IN OR NEAR THE INTAKE HAD FROZEN UP CAUSING PRESSURE TO BUILD UP AND IT BLEW OUR REAR MAIN SEAL, SNAPPED THE TIMING CHAIN AND BREAKING OF TEETH. THE MECHANIC SAID THIS WAS AN ISSUE WITH THESE VEHICLES AND THAT A SPECIAL BULLETIN HAD BEEN ISSUED BUT NOT ON OUR YEAR. WE ENDED UP PAYING JUST SHY OF 1900.00 TO FIX THIS. WE WERE ALSO TOLD THAT BECAUSE THE DESIGN FLAW HADN'T BEEN FIXED THAT THIS COULD HAPPEN REPEATEDLY. WE STILL OWE A LOT OF MONEY ON THIS CAR AND WE CAN'T AFFORD TO PAY THIS KIND OF BILL AGAIN. WE WOULD LIKE TO BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398332March 1, 2021
VISIBILITY/WIPER
THE WIPERS WERE WORKING PERFECTLY FINE. WE WERE TRAVELING DOWN THE HIGHWAY AT 70 MILES AN HOUR AND DURING A POURING RAIN STORM AND THEY IMMEDIATELY STOPPED WORKING. THEY ACTUALLY VIOLENTLY JERKED OUT OF POSITION TO WHERE ONE WIPER WAS ACTUALLY HANGING OFF THE WINDSHIELD BY ABOUT A FOOT. THEY ARE NOT OPERATING NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398407March 1, 2021
ENGINE
I WAS IN A MCDONALDS DRIVE THRU WHEN I NOTICED A STRONG PETROLEUM SMELL. I PULLED INTO A PARKING SPACE AND FOUND OIL GUSHING FROM THE ENGINE. I TURNED THE ENGINE OFF AND HAD IT TOWED TO MY LOCAL CHEVY DEALER. THE DEALER FOUND THAT THE PCV SYSTEM HAD CLOGGED AND CAUSED THE CRANKCASE TO PRESSURIZE, THEREBY BLOWING THE REAL MAIN SEAL. FORTUNATELY I WAS NOT ON THE HIGHWAY AT THE TIME OR I COULD HAVE LOST ALL THE OIL AND SUFFERED AN ENGINE SEIZURE AT HIGHWAY SPEEDS. I GOT NO INDICATION OF A PROBLEM OTHER THAN SMELL AND VISUAL EXAMINATION. THE REPAIRS WERE QUOTED AT $2320. AFTER COMPLAINING TO GM CUSTOMER SERVICE THEY PROVIDED COST ASSISTANCE WHICH REDUCED THE PRICE TO $954 PLUS TAX. ON FURTHER RESEARCH I FOUND THAT THERE IS A RECALL ON THE 2010-2014 CHEVY EQUINOX FOR THIS SAME PROBLEM AND THE WARRANTY WAS EXTENDED TO 10 YEARS OR 120,000 MILES. THE 2015-2017 CHEVY EQUINOX HAS THE SAME 2.4 LITER ECOTEC ENGINE BUT GM HAS NOT SEEN FIT TO EXTEND THE RECALL TO THOSE YEARS. AT THE TIME OF THE INCIDENT I HAD 83,773 MILES ON THE VEHICLE AND ALWAYS HAD IT SERVICED AT THE DEALER I BOUGHT IT FROM, SARCHIONE CHEVROLET IN RANDOLPH, OHIO. FURTHER CONTACT WITH GM GOT THEM TO PAY ANOTHER $400 (WHICH I HAVE NOT RECEIVED YET) BUT THEY REFUSED TO PAY THE ENTIRE AMOUNT. THIS IS A DANGEROUS PROBLEM THAT GM IS AWARE OF BUT NOT ACKNOWLEDGING BY EXTENDING THE RECALL FOR THE ADDITIONAL 3 YEARS THAT THIS ENGINE WAS AVAILABLE IN THE EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398431March 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2013 CHEVROLET EQUINOX. CHECK ENGINE LIGHT ILLUMINATED. CODE P0014 CODE DEFINITION CAMSHAFT POSITION 'B' - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE (BANK 1) REPLACED BOTH INTAKE AND EXHAUST VVT. VEHICLE IS LOSING ABOUT A QUART OF OIL EVERY 1000 MILES. TOOK TO DEALER. DID A DIAGNOSTIC. OLD CODE FOUND, NO NEW "PROBLEMS" FOUND. WAS TOLD RUNNING NORMAL. IT DIED 2 TIMES ON THE WAY HOME. THIS CAUSED MY VEHICLE TO STALL WHILE ATTEMPTING TO TAKE OFF AT A GREEN LIGHT, ALMOST CAUSING A REAR END ACCIDENT TWO TIMES. FORTUNATELY, I DIDN'T NEED TO BREAK OR I WOULD HAVE PROBABLY HIT ANOTHER VEHICLE. AFTER READING OTHER REVIEWS, THIS APPEARS TO BE A CONTINUATION OF A 2011 PROBLEM WITH THE EQUINOX. WE WERE IN THE PROCESS OF LOOKING AT A CHEVY TAHOE, BUT WITH CHEVY'S HISTORY IT APPEARS WE'LL LOOK AT A DIFFERENT BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398453March 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE HAD MULTIPLE ISSUES WITH THE VEHICLE IN QUESTION EVERY SINCE I DROVE IT OFF THE LOT. THE FIRST SIGNS OF TROUBLE STARTED WHEN THE CAR WOULD CUT OFF IN THE MIDDLE OF DRIVING IN BUSY TRAFFIC. SUPPOSEDLY THE DEALER FIXED THE ISSUE, NOT SURE IF THAT WAS TRUE BECAUSE IT CONTINUED AS TIME WENT ON. SECONDLY I HAVE HAD SO MANY OIL CHANGES SINCE THE PURCHASE OF THIS VEHICLE AND THERE IS RECORD OF IT: 3/2019,05/2019,07/2019,(JOHNNY LONDOFF CHEVROLET UP UNTIL 05/2020),05/2020,10/2020,11/2020,02/2021... AND COUNTING. THE VEHICLE HAS A VERY HIGH OIL CONSUMPTION AND IS BRINGING ABOUT MORE ISSUES WITHIN THE VEHICLE. LASTLY BUT NOT LEAST THE SENSORS AND OTHER THINGS ARE BEING DAMAGED IN THE PROCESS. AT THIS CURRENT TIME I AM HAVING "REDUCED ENERGY" ISSUES AND I JUST RECEIVED OIL CHANGE AND I'M BEING TOLD I NEEDED TO ADD OIL, BUT HOW WHEN I JUST GOT A OIL CHANGE. I HAVE REACHED OUT TO THE DEALER WHOM SOLD ME THE VEHICLE, RECALLS DEPT, ETC AND I'M NOT BEING PROVIDED WITH ASSISTANCE. PLEASE ASSIST WITH THIS ONGOING MATTER. I HAVE RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398477March 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT OIL WOULD LEAK OUT OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS AS THE ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD JERK FORWARD AS THE SERVICE STABILITRAK WARNING LIGHT ILLUMINATED. ONE DAY, THE CONTACT STATED THAT AFTER ADDING OIL INTO THE VEHICLE, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY AND A BLUEISH SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO EAST HILLS CHEVROLET OF ROSLYN( 1036 NORTHERN BLVD, ROSLYN, NY 11576) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND THEY DISCOVERED THAT HER ENGINE SEALS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11398478March 1, 2021
ENGINE, POWER TRAIN
MY CAR HAS 63000 MILES ON IT. I KEEP UP WITH ALL OIL CHANGES. I HAVE A 30 MIN HWY DRIVE TO AND FROM WORK DAILY. I WAS DRIVING HONE FROM WORK ON SUPER COLD DAY BELOW ZERO IN ILLINOIS. HALFWAY THREW MY RIDE HOME CAR SAID REDUCED ENGINE POWER 50 PERCENT. YOU CAN TELL CAR WAS DRIVING ROUGH. THEN EXITED ON MY EXIT AND SLOWED DOWN TO PULL OVER AND CAR SAID LOW OIL TURN OFF ENGINE CAR SHOOK AND SHUT DOWN. MY HUSBAND CHECKED OIL IT WAS EMPTY!!! WE FILLED IT AND BROUGHT TO CHEVY DEALER. THEY GOT BACK TO US TOLD US WE ARE OUT OF WARRANTY AND THE PISTON RING BROKE AND NEED TO FIX FOR 2200. WE HAVE CONTACTED GM WITH NO HELP TO SEE IF THEY WILL HONOR THIER VEHICLE DEFECT THAT CLEARLY IS AN ONGOING PROBLEM WITH THIER VEHICLES. IT IS CURRENTLY SITTING AT DEALER BECAUSE I CAN'T AFFORD TO FIX AND DON'T KNOW WHAT TO DO. THEY SAID MY YEAR IS NOT RECALLED YET!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398491March 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A POOL OF ENGINE OIL IN THE ENGINE COMPARTMENT LEADING TO THE VEHICLE LOSING POWER WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE MASS AIRFLOW SENSOR TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. The contact stated that the vehicle is still inoperable from last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398496March 1, 2021
ENGINE, POWER TRAIN
MY VEHICLE HAD A OIL CHANGE AT 86,000 MILES. I HIT 90,722 MILES . THE VEHICLE WAS RUNNING FINE AND WHEN I GOT OFF WORK AND TRIED TO START THE CAR IT STARTED BUT THEN SHUT OFF. I HAD NO CHECK ENGINE LIGHTS, NO LOW OIL LIGHT AND HAD A PERFECT DIAGNOSTICS REPORT ON MY ONSTAR, I HAD TO GET THE VEHICLE TOWED TO A DEALER PER ON STAR, AFTER SPEAKING TO THE DEALER I WAS INFORMED THE MOTOR BLEW UP BECAUSE IT JUMPED TIME AND DUMPED OIL. I WAS ALSO TOLD THIS IS A COMMON PROBLEM WITH THIS MOTOR BUT GM IS REFUSING TO FIX IT BECAUSE THE WARRANTY JUST WENT UP 6 MONTHS AGO . I HAVE BEEN TOLD BY SEVERAL SHOPS CHEVY KNOWS ABOUT THIS TIME CHAIN OR JUMPING TIME ISSUE AND IN MOST CASES A NEW MOTOR IS REQUIRED. I WOULD LIKE TO UNDERSTAND WHY NO WARNING LIGHTS CAME ON AND HOW OIL COULD DUMP AFTER HAVING A OIL CHANGE 3,000 MILES GIVE OR TAKE ? AND WHY CHEVY IS PASSING THE PROBLEM ONTO THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398547March 1, 2021
ELECTRICAL SYSTEM
AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398579March 1, 2021
ENGINE, POWER TRAIN
WAS DRIVING THE VEHICLE, STARTED HEARING KNOCKING SOUND AND WITHIN MINUTES A LOUD BANG AND THE CAR CAME TO A HALT. GOT OUT AND CHECKED UNDER THE HOOD AND ALL THE OIL IN THE VEHICLE DRAINED ONTO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398573March 1, 2021
ENGINE
MY HUSBAND WAS DRIVING MY EQUINOX DOWNTOWN ST LOUIS, 3 HOURS AWAY FROM HOME AND CAME TO A STOP LIGHT. CAR WASN'T RUNNING RIGHT. SHAKING AND RATTLING. HE GOT PULLED INTO A PARKING GARAGE WHERE LATER IT HAD TO BE TOWED. THE NEXT DAY, THE BODY SHOP TOLD US THE PCV VALVE WAS CLOGGED OR FROZED AND PROBABLY BLEW THE SEALS. WE HAD TO HAVE OUR CAR TOWED 3 HOURS BACK TO HOME. THERE WAS NO WARNING, NO WARNING LIGHTS CAME ON BEFOREHAND. I HAVE COMPLETED ALL MAINTENANCE ON THIS VEHICLE AND HAVE HAD NO TROUBLE. I HAVE DONE RESEARCH ON THIS AND THIS SHOULD DEFINITELY BE A RECALL. THERE ARE THOUSANDS OF COMPLAINTS. AND IN THIS CASE LEFT MY FAMILY STRANEDED 3 HOURS FROM HOME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398017February 26, 2021
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING IN RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398113February 26, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE DRIVER WINDSHIELD WIPER CAME OFF AND MOTOR BROKE BY JUST TURNING THEM ON. THE DRIVER WIPER STOPPED WORKING AND THE PASSENGER ONE IS THE ONLY ONE WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397831February 25, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2013 EQUINOX IS USING A MASSIVE AMOUNT OF OIL I HAVE THE OIL CHANGED EVERY 2000 MILES AND STILL HAVE TO KEEP AN EYE ON IT NO OIL LIGHT COMES ON TO WARN ME MY CAR ALSO DIED ON ME RIGHT AFTER STARTING IT AND WHEN I PULLED THE DIP STICK SO MUCH AIR PRESSURE BLEW OUT AND BLEW OIL ON ME I HAVE ALREADY REPLACED THE THROTTLE BODY AND PEDAL POSTINGS SENSOR AS WELL AS MY BACK UP CAMARA WENT COMPLETELY YELLOW WITH A BLUE LINE GOING ACROSS IT MY DATE IS NEVER RIGHT AND I STILL OWE 6000 ON IT I'VE HAD MY CAR 2 YEARS AND 6 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397863February 25, 2021
ENGINE
LIVING IN TEXAS WE NORMALLY DON'T HAVE VERY COLD TEMPERATURES BUT THIS WINTER WE HAD SINGLE DIGIT TEMPERATURES AND NEGATIVE WIND-CHILL FOR SEVERAL DAYS. MY FAMILY HAD NO RUNNING WATER OR ELECTRICITY AND TRIED TO DRIVE UP THE ROAD FOR FOOD (ROUGHLY 1/8TH A MILE) AND NOTICED A TRAIL OF OIL WHEN WE GOT OUT. MY HUSBAND HAS WORKED ON VEHICLES HIS WHOLE LIFE AND AFTER SOME INVESTIGATING AND RESEARCH DETERMINED THE PCV VALVE HAD FROZEN WHICH CAUSED THE REAR MAIN SEAL TO BLOW. AFTER TAKING IT TO A GM DEALER WE DISCOVERED HOW COMMON THE PROBLEM WAS, THERE WAS EVEN ANOTHER EQUINOX WITH THE SAME DIAGNOSIS (WE LIVE IN A VERY RURAL AREA SO FOR SOMEONE ELSE TO HAVE THE SAME ISSUE AT THE SAME TIME SAYS A LOT). IT WAS NOT A CHEAP FIX COMING IN AT $1400. THIS WAS NOT A MAINTENANCE ISSUE BUT A FAILURE ON GM"S PART WITH THEIR FAULTY DESIGN AND EXECUTION OF THE MOTOR. THERE ARE HUNDREDS OF OTHER STORIES I HAVE BEEN ABLE TO FIND WITH THE EXACT SAME ISSUE, SOMETIMES CAUSING EVEN MORE DAMAGE THAN WE HAD. THERE NEEDS TO BE A RECALL OR COMPENSATION GIVEN TO THOSE WHO HAVE FOUND THEMSELVES IN A REAL BIND FROM THIS HAPPENING. WE ARE IN THE PROCESS OF FILING A CLAIM THROUGH INSURANCE, SO HOPEFULLY THEY CAN HELP, BUT I CANNOT SPEAK ON THAT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397812February 24, 2021
ENGINE
WHILE DRIVING DOWN A RURAL ROAD IN COLD TEMPS MY ENGINE STARTED TO LEAK OIL AFTER HEARING A POP AND CAUSING MY ENGINE TO LEAK ALL THE OIL OUT OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397820February 24, 2021
FUEL/PROPULSION SYSTEM
VEHICLE LEAKING FUEL NEAR RIGHT REAR WHEEL. FUMES IN VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397533February 23, 2021
ENGINE
I WAS DRIVING ON THE INTERSTATE AND THE LOW OIL PRESSURE LIGHT FLASHED, FOLLOWED BY THE OIL LIGHT AND THEN IT STARTED ALARMING, I PULLED OVER IMMEDIATELY AND HAD MY VEHICLE TOWED. THIS HAPPENED ON ONE OF THE FRIGID CHICAGO DAYS. IT WAS DIAGNOSED PVC VALVE FROZE WHICH CAUSED VACUUM PRESSURE THAT CAUSED REAR MAIN SEAL TO HAVE MAJOR OIL LEAK. MY ENGINE WAS RUINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397584February 23, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE CONTACTED HAD A GLARE ON THE FRONT WINDSHIELD FROM AN ONCOMING VEHICLE HEADLIGHTS WHICH CAUSED THE CONTACT TO CRASH INTO A MAILBOX AND A SAFETY STREET SIGN CAUSING THE DAMAGE TO FRONT PASSENGER SIDE OF THE VEHICLE AND A CRACK INTO HIS OIL PAN. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOYED. NO WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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