Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11403163March 15, 2021
ENGINE
MY CHECK ENGINE LIGHT CAME ON SO I TOOK IT IN TO GET ASSESSED. WITH LESS THAN 90,000 MILES, THIS VEHICLE REQUIRES A NEW ENGINE. IT CONSUMES A LOT OF OIL AND HAS BEEN SINCE I BOUGHT IT ONE YEAR AGO, ME HAVING TO ADD OIL EVERY 2 WEEKS. ALSO, THE TIMING CHAIN NEEDS REPLACEMENT-WHICH IS STILL ONLY A TEMPORARY FIX. EVERY MECHANIC I HAVE SPOKEN TO SAYS THIS YEAR, MAKE AND MODEL HAS BEEN HAVING TO REPLACE THE ENGINE. AND THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402858March 14, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD CONSTANT HIGH OIL CONSUMPTION, HAVE HAD TO REPLACE VVT SOLENOIDS TWICE, TIMING AND BALANCE SHAFT CHAINS HAD TO BE REPLACED, ENGINE MISFIRING. CAN BARELY GO 2 MONTHS WITHOUT ANY ISSUES. ALWAYS SOMETHING WRONG. I'VE LOOKED THIS UP AND MANY PEOPLE HAVE HAD SIMILAR ISSUES WITH THIS ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402600March 12, 2021
ENGINE
PURCHASED THE VEHICLE APRIL 2019. HAVE PROOF OF 6 OIL CHANGES AND PROPER MAINTENANCE WHILE DRIVING FOR LESS THAN 2 YEARS, BUT DUE TO NO WARNINGS OF LOW OIL ON THE VEHICLE AND WITH A CONFIRMED DEFECT STATED BY MY MECHANIC. THIS 2.4 L ECOTEC ENGINE HAS MASSIVE OIL CONSUMPTION DEFECTS. THIS VEHICLE NEEDS TO BE RECALLED. IT STOPPED IN THE MIDDLE OF THE STREET WHILE I WAS DRIVING. FURTHER RESEARCH CONFIRMS THIS DEFECT BEYOND THE STATED 2010- 2013 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402620March 12, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMALLY STRONG ODOR OF GASOLINE INSIDE THE CABIN OF THE VEHICLE. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICE A FUEL LEAK COMING FROM THE FUEL TANK. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE FUEL PUMP. THE VEHICLE WAS REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.*DT*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402503March 11, 2021
VISIBILITY/WIPER
WHILE DRIVING IN THE RAIN MY WINDSHIELD WIPERS QUIT WORKING ON ME. THE FUSE IS FINE AND SO IS THE MOTOR. I HEAR THEM TRY TO MOVE BUT WILL NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400134March 10, 2021
ENGINE
MY CAR HAS THE SAME PROBLEM AS BULLETIN 14882 STATES. ON A DAY IT WAS 0 DEGREES MY CAR STARTED SMOKING AND THE ENGINE STARTED RATTLING. I PULLED OFF THE HIGHWAY AND SAW OIL COMING OUT BETWEEN THE MOTOR AND TRANSMISSION. BULLETIN 14882 STATES THAT 2010 THRU 2014 EQUINOX CARS WITH THE 2.4 ECOTEC HAVE THIS PROBLEM DUE TO FROZEN PCV VALVE AND THE MOTOR BUILDING UP PRESSURE BLOWING OUT THE REAR MAIN SEAL. MY CAR HAS 80,000 MILES ON IT. THE BULLETIN STATES THAT CARS UNDER 10 YERS OLD OR UNDER 120,000 MILES IS TO BE COVERED. CHEVEROLET SAYS MY VIN IS NOT IN THIS RECALL. I WAS ON THE HIGHWAY 10 MINUTES AFTER LEAVING MY HOUSE WHEN THIS HAPPENED. THE CAR IS NOT ABLE TO BE DRIVEN AND HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400145March 10, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I STAR HEARING AS QUICK NOISE IN THE ENGINE AND AFTER A DAY THE ENGEEN IS NO LONGER GOOD ,I I'M PAYING A MECHANIC TO REPLACE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400169March 10, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WAS EMITTING AN ABNORMAL ODOR AND SHE WAS HIGHLY ALLERGIC TO MOLD WHICH CAUSED HER CONGESTION. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND INFORMED THE CONTACT TO CONTACT NHTSA SINCE THERE WAS NO RECALL RELATED TO THE DEFROSTER. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400200March 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE STALLED RECENTLY WHEN I WAS DRIVING SLOWLY COMING TO A STOP.. PRIOR TO THE STALL WHEN I TURNED MY CAR ON IT MADE A TICK SOUND BUT DROVE OK UNTIL IT STALLED. I WAS ABLE TO GET IT STARTED AND DROVE HOME. WHEN I CHECKED THE OIL THERE IT WAS EMPTY. I WAS WELL UNDER THEM TIME BEFORE I NEEDED MY NEXT OIL CHANGE. I HAD IT DIAGNOSED AND WAS TOLD THAT IT WAS A PISTON AND RING ISSUE THAT WAS THE SAME THING DESCRIBED IN THE CLASS ACTION LAWSUIT INVOLVING 2010-2013 EQUINOX. BECAUSE MINE IS A 2015 I RECEIVED SOME COST ASSISTANCE BUT PAID $1200 OUT OF POCKET FOR THE FIX. SEEMS LIKE GM KNOWS ABOUT THIS ISSUE BUT HAS NOT LET CONSUMERS KNOW ABOUT THIS SAFETY CONCERN. I WAS UPSET BECAUSE I DRIVE WITH MY CHILDREN WHO ARE 3 AND 1. GM NEEDS TO TELL THEIR CONSUMERS ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399886March 9, 2021
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH WITH THE RPMS REVVING UP WITHOUT THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE GEARS FAILED TO SHIFT. THE VEHICLE WAS TOWED TO JIM BROWNE CHEVROLET, INC. 11300 N FLORIDA AVE, TAMPA, FL 33612 WHERE THEY DIAGNOSED THAT THE ENGINE COMPUTER NEEDED TO RELEARN. THE VEHICLE WAS REPAIRED HOWEVER, THREE MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399756March 8, 2021
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399561March 7, 2021
AIR BAGS
MY AIRBAG WARNING LIGHT KEEPS COMING ON AND STAYING ON 90% OF THE TIME AND WHEN I HAVE PASSENGER THE PASSENGER AIRBAG DOESN'T TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399580March 7, 2021
UNKNOWN OR OTHER
THE VEHICLE HAS A EXHAUST SMELL IN CABIN. THE FUMES ARE CONCERNING BECAUSE IT'S COULD CAUSE CARBON MONOXIDE POISONING. THIS IS NOT SAFE AND GM SHOULD DO SOMETHING ABOUT THIS. I REVIEW NUMEROUS FORMS AND THIS SEEMS TO BE A PROBLEM FOR A LOT OF PEOPLE. THIS COULD CAUSE SERIOUS HEALTH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399453March 6, 2021
POWER TRAIN
TWICE IN TWO YEARS MY VEHICLE HAS EXPERIENCED A PROBLEM WITH THE DIFFERENTIAL. THE FIRST TIME, THE VEHICLE WAS BRAND NEW. THIS TIME IT HAS ABOUT 5300 MILES ON IT. IT MAKES A NOISE WHILE DRIVING IT. IT SOUNDS KIND OF LIKE A SMALL PLANE IS FLYING BEHINDS YOU. IT DOESN'T MATTER WHERE YOU ARE DRIVING, HIGHWAY, SMALL TOWN DRIVING, ETC. AND IT DOESN'T MATTER IF YOU ARE IN ALL WHEEL DRIVE OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399503March 6, 2021
SERVICE BRAKES, ENGINE, VISIBILITY/WIPER
I'VE TAKEN MY EQUINOX TO MULTIPLE MECHANICS AND NO ONE EVER TOLD ME ANYTHING ABOUT IT . MY VEHICLE USES AN EXCESSIVE AMOUNT OF ENGINE OIL AFTER . MY OIL CHANGES HAVE TO BE EVERY 3 WEEKS. . WHEN TURNING ON MY VEHICLE IT SOUNDS LIKE A TRACTOR IS READY TO GO. I HAVE A SMALL SUV THAT I KNOW NEVER MADE THAT LOUD NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399297March 5, 2021
ENGINE
I JUST DROPPED MY KIDS OFF AT SCHOOL AND WAS HEADED HOME WHEN MY CAR STARTED STALLING, AND OIL PRESSURE LOW WARNING CAME ON. A FEW MINUTES DOWN THE ROAD, THE ENGINE POWER LIGHT CAME ON AND THE CAR TURNED OFF WHILE DRIVING. I STARTED IT AGAIN LONG ENOUGH TO ROLL INTO A PARKING LOT BESIDE ME. I'VE HAD MY CAR TOWED 3TIMES, FIRST TO A CHEVY DEALERSHIP WHO QUOTED ME A $1,400 FIX FOR A SEAL REPAIR, AFTER THEY HAD DONE A DIAGNOSTIC INSPECTION. I WAS ALSO TOLD THEY COULD ASSIST IN A TRADE IN BECAUSE OF THE REPAIRS NEEDED. I WOULD FIRST NEED TO PAY FOR IT TO BE FIXED. I GOT TWO OTHER OPINIONS AT RESPECTABLE GARAGES WHO SAID IT WAS MY REAR MAIN SEAL AND BOTH QUOTED $2,400. I HAD TO GET A LOAN TO PAY FOR REPAIRS. FOLLOWING THE FIX, THE MECHANIC TEST DROVE IT AND SAID THE BRAND NEW SEAL BLEW AGAIN. THEY DID RESEARCH AND SAW THERE IS A MANUFACTURER MALFUNCTION WITH THE ENGINE AND TO COMPLETE THE TASKS TO RECONFIGURE MY ENGINE SO IT COULD WORK PROPERLY AND THE SAME PROBLEM NOT HAPPEN, IT WOULD BE AN ADDITIONAL $800 BUT THERE'S NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. WITH MY FIRST STOP BEING THE CHEVY DEALERSHIP, I AM UPSET I'VE HAD TO PAY OVER $3,000 ON MY CAR AND NOW IT'S NOT EVEN GUARANTEED TO BE FIXED. CHEVY MECHANICS SHOULD HAVE CAUGHT THIS ISSUE WHEN I ORIGINALLY TOOK MY CAR THERE. IT'S BEEN A MONTH NOW I'VE BEEN WITHOUT A CAR. AS A SINGLE MOTHER, I'VE SPENT A LOT OF MONEY HAVING TO RENT CARS AND USING UBER/LYFT WHEN THIS PROBLEM SHOULD HAVE BEEN ADDRESSED A MONTH AGO WHEN I ORIGINALLY SOUGHT THE DEALERSHIP' HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399327March 5, 2021
ENGINE
WHILE DRIVING THE EQUINOX ON A VERY COLD DAY (9 DEGREES), I BEGAN TO LOSE POWER AS I APPROACHED MY PLACE OF WORK. THANKFULLY, MY VEHICLE MADE IT TO THE SMALL ROAD OFF OF THE STATE ROUTE I WAS TRAVELING, WHICH IS 55MPH. UPON TURNING OFF OF THE ROAD, MY ENGINE COMPLETELY SHUT OFF AND I LOST ALL ACCELERATION AND POWER FROM THE ENGINE. I GOT OUT OF THE VEHICLE TO FIND OIL ALL OVER THE BOTTOM OF FRAME OF MY VEHICLE. UPON GETTING TO MY OFFICE, I LOOKED UP WHAT COULD HAVE CAUSED THE ISSUE. GM HAS PUBLISHED SERVICE BULLETIN 14882 THAT CLAIMS CERTAIN MODELS OF VEHICLES, INCLUDING THE 2013 EQUINOX, CAN EXPERIENCE A PLUGGED PCV ORIFICE ON VERY COLD DAYS, WHICH COULD RESULT IN THE BLOWOUT OF THE REAR MAIN OIL SEAL OF THE ENGINE. I HAD HOPED THIS WAS NOT MY ISSUE, BUT IT SEEMED TO FIT THE BILL. I HAD THE VEHICLE TOWED TO A LOCAL GM SERVICE CENTER AND TO BE DIAGNOSED. THE SERVICE MANAGER CALLED ME TWO DAYS LATER TO INFORM ME THAT MY REAR MAIN OIL SEAL (CRANKSHAFT SEAL) HAD BLOWN AND THAT I HAD LOST OIL WHILE DRIVING. ALTHOUGH THE DESCRIPTION FROM THE BULLETIN MATCHED MY SITUATION PERFECTLY, GM CLAIMED THAT MY VIN DID NOT LINE UP. AS YOU CAN UNDERSTAND, THIS COULD HAVE BEEN A MUCH MORE SERIOUS SITUATION IF IT HAD HAPPENED MINUTES EARLIER WHILE I WAS TRAVELING ON A 75MPH INTERSTATE, OR IF MY WIFE AND ONE YEAR OLD WERE IN THE VEHICLE. GM HAS DOCUMENTED THAT THEY KNOW ABOUT THIS ISSUE, BUT IN AN EFFORT TO REDUCE THEIR EXPOSURE, THEY ARE LIMITING IT TO A VERY SMALL NUMBER OF VIN NUMBERS. TWO OTHER CUSTOMERS WITH THE SAME MODEL CAR WERE ALSO AT THE SERVICE CENTER THAT VERY DAY. AS A HEALTH AND SAFETY MANAGER IN MANUFACTURING MYSELF, I AM SURPRISED THAT GM HAS NOT STEPPED UP AND CORRECTED THIS ISSUE WHEN IT IS PRESENTING A POTENTIAL SERIOUS HAZARD TO THE GENERAL PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399042March 3, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398842March 3, 2021
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED DURING A REALLY BAD STORM!!!! COULD'VE RESULTED IN FATALITIES!!!! NOT UNDERSTANDING WHY THERE HASN'T BEEN A RECALL FOR ALL YEARS AFFECTED BY THIS AS I SEE THEY RECALLED YEAR 2013. THE WORSE PART IS THAT THERE WILL HAVE TO BE A FATALITY BEFORE THEY RECALL A PART THAT IS OBVIOUSLY PROBLEMATIC FOR SO MANY OTHERS!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398846March 3, 2021
UNKNOWN OR OTHER
ON DEC 9TH I TOOK MY CAR TO A CERTIFIED CHEVY DEALER TO HAVE MY CATALYTIC CONVERTER RECALL DONE. AS I WAS DRIVING HOME, THE CAR STARTED TO VIBRATE AND IT WAS DRIVING RUFF. I WAITED A WHILE TO SEE IF IT WOULD GET BETTER AND AFTER A DAY OR SO IT WAS BACK TO NORMAL. THEN IT STARTED, IT WOULD VIBRATE WHILE IDLE ON A STOP LIGHT, OR EVEN GETTING STUCK ON A STOP LIGHT. FIRST IT WAS JUST ONES WHILE OUT, NOE IT HAPPENS QUITE A FEW TIMES. I WENT BACK TO THE DEALER FOR AN OIL CHANGE AND TALKED ABOUT THE PROBLEM. THEY ANALYZED THE PROBLEM IT SEEMED AND DID SOMETHING TO THE CAR, WHAT I DO NOT KNOW, BUT THE ATTENDANT TOLD ME IT SEEMS LIKE IT IS THE AIR INTAKE. IT DID NOT WORK. I HAVE THE FEELING SOMETHING HAPPENED WHILE WORKING ON THE CONVERTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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