Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11414154April 27, 2021
ENGINE
MY 2015 CHEVY EQUINOX WAS SCHEDULED FOR ITS REGULAR OIL CHANGE ON TUESDAY, APRIL 27TH AT 8 AM. THE WEEK PRIOR I STARTED HEARING A "KNOCKING" NOISE AND TWO WEEKS PRIOR SMELLED AN ODOR THROUGHOUT THE CABIN. THREE DAYS BEFORE MY APPOINTMENT I DROVE CAR 5 MINUTES ONSITE AND WORK AND PARKED IT. I CAME OUT 40 MINUTES LATER AND IT WOULD NOT START (HOWEVER, IT DID TURN OVER). ATTEMPTED TO JUMPSTART VEHICLE TO NO AVAIL. CONTACTED TOW COMPANY ON MONDAY AFTER CHECKING AGAIN AND HAD IT TOWED TO LOCAL SHOP THAT WAS SCHEDULED TO DO SERVICE. RECEIVED A CALL AT 10:47 AM STATING THAT VEHICLE NEEDED NEW ENGINE, SOMETHING BROKE INSIDE. I AM AT A LOSS FOR WORDS. 120 K MILES AND ENGINE DOWN??!! NO WARNING SIGNAL, NO LOW ENGINE LIGHT, NOTHING!! GMC NEEDS TO STAND BEHIND THEIR VEHICLES AND INCLUDE ALL EQUINOX IN THE RECALL, FOR OBVIOUSLY THIS IS A NATIONWIDE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413955April 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR ALWAYS NEEDED OIL, AND WE DID KNOW WHY TIL THE TIMING BELT WENT AND THE ENGINE HAD TO BE REPLACED AND IT COST US OVER 2850.00 THEN WE FOUND OUT GM PUT A BAD SPRAY OILER FOR THE TIMING BELT AS FOR THE GOING THROUGH SO MUCH OIL WE ARE UNSURE. I DID HEAR OF A LAWSUIT WE JUST WOULD LIKE OUR MONEY BACK FOR THE MOTOR REPLACEMENT IT'S A VERY BAD LEMON GM ON THE 2.4 LITER ENGINE THEY MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413917April 26, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2021 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE INTELLIBEAM HEADLIGHT FEATURE CAUSED THE HIGH BEAMS TO ENGAGE AUTOMATICALLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE THE MECHANIC DISABLED THE INTELLIBEAM FEATURE IN THE VEHICLE. HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413735April 25, 2021
VISIBILITY/WIPER
WHILE GETTING READY TO LEAVE WORK ONE DAY IT STARTED TO RAIN A BIT, SO I TRIED CUTTING ON MY WINDSHIELD WIPERS AND NOTHING HAPPENED, IT WOULDN'T MOVE AT ALL, SO I TRIED PULLING OVER AND RESTARTING THE CAR AND THEY STILL WOULDN'T WORK. I CAN STILL HEAR THE MOTOR BUT STILL NO MOVEMENT, PLEASE HELP NEED FIXED BEFORE WINTER !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413876April 25, 2021
ENGINE
HAD ROUTINE OIL CHANGES AND ONLY DRIVE THE CAR APPROXIMATELY 5 MILES TO AND FROM WORK DAILY. ON A VERY FRIGID WINTER DAY WHILE DRIVING HOME FROM WORK, MY CAR STARTED SHAKING, AND OIL LIGHT CAME ON, THEN THE ENGINE LIGHT AND CAR CAME TO A STOP. GOT IT TAKEN TO CHEVROLET DEALER WHO SAID THEY HAD 3 OTHER EQUINOXES IN THE SHOP THE LAST 2 DAYS OF FRIGID COLD WITH THE SAME ISSUE. FIX FOR A REAR MAIN SEAL REPAIR, AFTER THEY HAD DONE A DIAGNOSTIC INSPECTION AND MULTI POINT VEHICLE INSPECTION. THIS REPAIR COST US OVER $2000. OUR MECHANIC ADVISED US TO REPORT THIS BECAUSE OF SEEING SEVERAL MODELS WITH SAME ISSUE, INCLUDING MY FATHER'S CHEVROLET EQUINOX WHO WAS IN THE SHOP 3 DAYS BEFORE OURS WITH THE SAME ISSUE. PLEASE HELP US. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413880April 25, 2021
ENGINE
I AM LOSING AN EXCESSIVE AMOUNT ON OIL. I HAVE REPLACED SENSORS, TIMING CHANGE, AND NOW I NEED AN ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413348April 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
CAR KEEPS DYING WHILE DRIVING AT LOW SPEEDS, STOP SIGNS, STOP LIGHTS ECT. IDLES VERY ROUGHY, AND IS VERY LOUD. CHECK ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413352April 22, 2021
SERVICE BRAKES
WE BOUGHT A NEW CHEVY EQUINOX. ONE DAY LATER, WHILE I WAS DRIVING 70 MPH IN THE CENTER LANE ON I-75, MY WIFE ENGAGED THE ELECTRIC PARKING BRAKE THINKING IT WAS A CONSOLE LATCH. THE VEHICLE VIOLENTLY SWERVED TO THE RIGHT, AND ONLY BECAUSE I HAD BOTH HANDS ON THE WHEEL, DID WE AVOID A ROLL OVER. STILL WE ENDED UP PARTLY IN THE RIGHT-HAND LANE. THANKFULLY, THERE WERE NO VEHICLES BESIDE US AT THE TIME. ADRENALINE SHOT THROUGH BOTH OF US AS WE REALIZED THAT ANY VEHICLE IN THE LANE NEXT TO US COULD HAVE HIT US OR WE HIT THEM AND SERIOUS INJURIES OR DEATH COULD HAVE OCCURRED. WE FIRMLY BELIEVE THAT HAVING THE EMERGENCE PARKING BRAKE CONTROL IN THE CENTER CONSOLE NEXT TO THE CUP HOLDERS AND IN A SPACE WHERE OTHER THINGS MIGHT BE STORED, IS A HAZARD. ONLINE WE FOUND SEVERAL SIMILAR INSTANCES WHERE SOMEONE DID THIS SAME THING EITHER ACCIDENTALLY OR EVEN ON PURPOSE. THIS CONTROL DOES NOT BELONG IN A SPACE WHERE SOMEONE OTHER THAN THE DRIVER COULD ACCIDENTALLY ENABLE IT. CURIOSITY OR SIMPLE IGNORANCE COULD COST A LIFE. CHEVY MADE IT EASY WITH THIS HAZARDOUS DESIGN! RICK HENDRICK CHEVROLET IN NAPLES, FL WOULD NOT LET US CANCEL THE PURCHASE; THEY SAID WE "TOOK DELIVERY EVEN THOUGHT THE SALEMAN CALLED BECAUSE WE HAD NOT SIGNED THE TITLE PAPERWORK IN THE CORRECT PLACE. I SHOULD LIKE TO KNOW IF THEY WOULD HAVE TO TAKE IT BACK SINCE WE NEVER COMPLETED THAT PARTICULAR PIECE OF PAPERWORK. ANY CHANCE YOU COULD TELL ME IF WE CAN OR CAN'T MAKE THEM RETURN OUR TRADE-IN AND CANCEL THE PURCHASE OF THIS CAR THAT "BUY" ANOTHER OLDER, USED MODEL THAT DOESN'T HAVE THAT EQUINOX FEATURE. WE ARE LEARY NOW. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413164April 21, 2021
ENGINE
TRAVELING ON THE HIGHWAY THE CAR MADE A CLANGING SOUND, THEN I LOOKED AT MY DASH AND IT SAID THE MOTOR WAS SLOWING DOWN. SO II GOT TO THE SIDE OF THE HIGHWAY AND STOPPED. CALLED THE WRECKER AND WHEN IT WAS BEING PUT ON THE TRUCK WAS WHEN I SAW THE OIL UNDER IT. WHILE WAITING FOR HELP I CONTACTED THE ONSTAR SYSTEM THEY RAN A DIO FOR MY TROUBLE, BUT IT ONLY CAME BACK AS "HAVE IT SERVICES SOON". THE DEALER SAID THE PVC HAD STUCK AND BLEW THE MOTOR, IT WOULD COST 7000.00+ TO REPLACE THE MOTOR. AND WOULD NOT BUY IT AGAINST A NEW CAR PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413266April 21, 2021
ENGINE
OIL CONSUMPTION IS STILL AT AN ALARMING RATE, HAD THE "RECALL" DONE BY THE DEALERSHIP BUT IT IS STILL NOT FIXED. CALLED THE DEALERSHIP THEY SAID THERE ISNT ANOTHER RECALL. PUTTING IN A FORMAL COMPLAINT TO GET THIS VEHICLE FIXED. AS TODAY IT EXPERIENCED ITS FIRST ENGINE SEIZE. AND IT BURNED THROUGH 4 QUARTS OF OIL IN 4000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413293April 21, 2021
ENGINE
I KEEP PUTTING OIL IN MY CAR LIKE IT'S GAS. I'M USING 1 QUART FOR EVERY FILL UP. WHICH IS A LOT AND IT'S A KNOWN PROBLEM WITH THIS VEHICLE AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412981April 20, 2021
VISIBILITY/WIPER
YESTERDAY, I WAS TRAVELING ON I-95 AT 75MPH WHEN MY WIPERS SUDDENLY STOPPED WORKING IN THE POURING DOWN RAIN. I COULDN'T SEE FIVE FEET IN FRONT OF ME AND WAS TERRIFIED. I PULLED OVER AT THE NEAREST EXIT, TRIED TURNING THE CAR OFF AND ON AND ALSO TRIED STARTING THE WIPERS BY HAND BUT TO NO AVAIL. I HAD NO CHOICE BUT CONTINUE MY TRIP WITH LITTLE VISIBILITY AS SEMI-TRUCKS PASSED ME SPLASHING EVEN MORE WATER ON MY WINDSHIELD. I READ THAT THIS WAS A RECALL ON 2013 MODELS, BUT APPARENTLY, IT IS ON OTHER MODELS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413055April 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE TIMING WAS OFF ABOUT A YEAR AGO. HAD TO GET MY VEHICLE TOWED AND SPEND A LOT TO REPAIR IT. LOW OIL WAS SPOTTED AT THAT POINT, BUT THE SPECIAL WARRANTY WASN'T OUT YET DETAILING TO REPLACE CATALYTIC CONVERTER AND O2 SENSORS IF THERE WAS HIGH RATES OF OIL CONSUMPTION. NEARLY A YEAR LATER, AND I'M SEEING TIMING ISSUES AGAIN. I AM NOT SEEING HIGH ENGINE OIL CONSUMPTION YET. I BELIEVE THERE ARE MANY ADDITIONAL ISSUES WRONG WITH THESE ENGINES FROM 2010-2017 EQUINOX/TERRAIN THAT HAVE STILL NOT BEEN ADDRESSED. PEOPLE ARE EXPERIENCING THESE ISSUES AND HAVING THEIR WHOLE ENGINES REPLACED MULTIPLE TIMES JUST FOR THE ISSUES TO COME BACK ON A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412775April 19, 2021
ENGINE
HIGH OIL CONSUMPTION 1 1/2 QUARTS EVERY MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412798April 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. ADDITIONALLY, THE ENGINE WAS OVERHEATING. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE ABNORMALLY WHILE COMING TO A STOP. THE CONTACT NOTICED THAT THE ENGINE WOULD RUN FOR AN EXTENDED PERIOD AFTER THE IGNITION HAD BEEN TURNED OFF. THE VEHICLE ALSO STALLED SUDDENLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT INITIALLY THE VEHICLE WOULD RESTART RIGHT AWAY HOWEVER, AFTER THE LAST FAILURE, SEVERAL ATTEMPTS WERE NEEDED FOR THE VEHICLE TO RESTART. THE CONTACT TOOK THE VEHICLE TO DIAMOND AUTO SALES (255 EASTON RD, GLENSIDE, PA 19038, (215)887-2345) WHO REPLACED THE MASS AIR FLOW SENSOR AND THE CAM SHAFT SOLENOID ADJUSTER HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO BRYNER CHEVROLET, INC. (1750 THE FAIRWAY, JENKINTOWN, PA 19046, (215)402-7267) WHO REPLACED THE WATER PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIR. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412842April 19, 2021
ENGINE
2013 CHEVY EQUINOX WAS TAKEN TO MECHANIC FOR A CHECK ENGINE LIGHT AND LOSS OF STABILITRAK. MY MECHANIC PULLED THE CODES AND SAID THIS REPAIR WAS ABOVE THEIR ABILITY AND RECOMMENDED I TAKE TO CHEVY DEALER. CHEVY'S SERVICE GUY SAID THERE WAS AN OPEN RECALL FOR EXCESSIVE OIL CONSUMPTION AND I SAID YES IT IS USING A LOT OF OIL WE HAVE HAD IT HERE FOR SIMILAR OIL RELATED ISSUES WITH NO SUCCESS. TECH COMES BACK WITH BROKEN TIMING BELTS AND LATER A SHAVED PISTON $4200 IN REPAIRS. WHEN RESEARCHING THIS IT IS DIRECTLY LINKED TO THE RECALL AND CHEVY WONT STAND BY THE REPAIRS AND COVER THE COST BECAUSE THE DEALERSHIP DIDN'T NOTE EXCESSIVE OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412880April 19, 2021
ENGINE
NOT LONG AFTER MY LAST OIL CHANGE, MY 2011 CHEVY EQUINOX STARTED A TICKING SOUND UPON ACCELERATION WHICH WORSENED TO A LOUD KNOCKING. I TOOK IT TO A REPAIR GARAGE AND TOLD THE MECHANIC WHAT WAS HAPPENING. AFTER HEARING THE ENGINE KNOCKING, HE SHUT THE CAR OFF AND PROCEEDED TO CHECK THE OIL. IT WAS BONE DRY. THE MECHANIC TOLD ME THAT THE CHEVY EQUINOX WAS NOTORIOUS FOR ITS OIL CONSUMPTION CAUSING THE ENGINES TO BLOW, AND THAT HE WAS AFRAID MY ENGINE WAS RUINED & WOULD NEED REPLACED. HE PUT FOUR QUARTS OF OIL IN THE ENGINE & THE KNOCKING STOPPED. LUCKILY, THE ENGINE CONTINUED TO RUN AND I WAS STILL ABLE TO DRIVE IT. BUT THE MECHANIC TOLD ME IT WAS A TIME BOMB, AND THAT BECAUSE OF ITS OIL CONSUMPTION THE ENGINE COULD BLOW AT ANY TIME. WHEN I GOT HOME I RESEARCHED ONLINE REGARDING THE EQUINOX AND WAS SHOCKED TO FIND MORE AND MORE PEOPLE WITH THE SAME PROBLEMS WITH THEIR EQUINOX AND HAVING TO REPLACE THE ENGINES. I ALSO READ ABOUT THE RECALL ON THE EQUINOX FOR ITS OIL CONSUMPTION, AND THAT MOST PEOPLE WERE HAVING GREAT DIFFICULTY GETTING GM TO DO REPAIRS, DENYING CLAIMS AND GIVING THEM "THE RUN-AROUND". NOW I AM TRYING TO FIGURE OUT HOW TO GET A DIFFERENT VEHICLE BECAUSE I USED ALL MY MONEY TO BUY THIS EQUINOX. I CAN'T AFFORD TO REPLACE AN ENGINE EITHER. I AM AT A GREAT LOSS BEING STUCK WITH THIS "TIME BOMB" THAT GM IS RESPONSIBLE FOR BUT WON'T FIX. I PURCHASED THIS CAR USED LESS THAN A YEAR AGO & IT HAS 116,000 MILES. I NEVER RECEIVED A RECALL NOTICE OR ANY PAPERS FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412931April 19, 2021
ENGINE
TIMING CHAIN BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412932April 19, 2021
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPER FAILED WAS INOPERABLE. THE CONTACT PULLED OVER AND MANUALLY WIPED THE WINDSHIELD TO BE ABLE TO DRIVE BACK TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412956April 19, 2021
ENGINE
OIL CONSUMPTION. ITS BULL CRAP THAT THERE HAS BEEN NO RECALL AND WE ARE TAKING LOSSES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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