Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11406863April 7, 2021
UNKNOWN OR OTHER
TRACTION CONTROL LIGHT GOES ON AND OFF. THE SERVICE DEPARTMENT TOLD ME THE PROBLEM IS THE SPEED SENSOR. IT WAS REPAIRED FOR $463.91. I THEN TRAVELED 31/2 HOURS AWAY FOR A MONTH. THE NEXT DAY THE LIGHT AGAIN APPEARED BUT I WAS TRAVELING AND I CALLED TWICE TO THE DEALER SERVICE PERSON AND THERE WAS NO RETURN CALL..WHEN I RETURNED 4 WEEKS LATER I BROUGHT THE CAR IN THE DEALERSHIP AND WAS TOLD FOR $585.00 I COULD HAVE THE LEFT REAR WHEEL REPAIRED.FRANKLY I FELT LIKE I WAS BEING TAKEN ADVANTAGE OF, I'M 80 YEARS OLD. I REFUSED THEIR OFFER. IN THE PAST I RECEIVED NOTICES OF POTENTIAL PROBLEMS WITH THE EQUINOX BUT THE DEALER SERVICE PEOPLE DO NOT INFORM, MAYBE BECAUSE THEY ARE ON A COMMISSION PLUS SALARY INCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406942April 7, 2021
AIR BAGS
I HAVE A 'SERVICE AIRBAG LIGHT ' GOING OFF ON MY 2011 CHEVY EQUINOX. LIGHT GOES OFF WHEN STARTING THE CAR AND FREQUENTLY WHILE DRIVING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406954April 7, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY WITH THE BRAKES DEPRESSED. THE CONTACT STATED THAT THE NEXT DAY THAT THE VEHICLE FAILED TO START-UP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. THE CONSUMER STATED THE TIMING CHAIN FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406646April 6, 2021
ENGINE, POWER TRAIN
REAR MAIN SEAL BUSTED OPEN DUE TO FREEZING PCV. THIS YEAR OF VEHICLE IS NOT INCLUDED IN THE TBS RECALL. THE CAUSE OF THE PROBLEM, MY EINGINE CODE, AND THE REPAIR/THE FIX, AND TYPE OF PROBLEM IS EXACTLY THE SAME AS DESCRIBED IN TBS 14882. MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL, BUT IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406656April 6, 2021
ELECTRICAL SYSTEM, ENGINE
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406707April 6, 2021
ENGINE, FUEL/PROPULSION SYSTEM
2012 CHEVORLET EQUINOX WITH 2.4L ENGINE WITH 123,525 MILES HAS MANY SAFETY CONCERNS. AS A RESULT OF THIS SPECIFIC ENGINE, THERE ARE ISSUES THAT AFFECT THE QUALITY OF SAFETY. THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION, NEEDS FREQUENT OIL REFILLING (AT LEAST 1QUART/WEEKLY), AND EMITS THE SMELL OF FUMES AND LINGERS WHEN VEHICLE IS ON. I AM NOT ABLE TO HAVE THE CAR ON STOPPED AT A STOPLIGHT OR SIMPLY WHILE IN PARK WITHOUT THE OVERWHELMING SMELL OF FUMES. THIS VEHICLE HAS COMPLETELY SHUT OFF ON TWO OCCASIONS: FIRST, IT SHUT OFF HALFWAY UP A RAMP LEADING OFF FROM THE HIGHWAY AND SECOND, DURING A RED LIGHT AT A BUSY INTERSECTION. THERE WERE VEHICLES DRIVING BEHIND AT BOTH TIMES. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE, NOR DO I THINK IT IS SAFE TO HAVE OTHERS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406738April 6, 2021
ELECTRICAL SYSTEM, ENGINE
CAR CONSUMES ENTIRELY TO MUCH OIL. EVERY WEEK I AM PUTTING 2 QUARTS OF OIL IN EVEN AFTER GETTING A FRESH OIL CHANGE. ENGINE IS LOUD/RATTLING HAS BEEN EVER SINCE I PURCHASED THE CAR. I HAVE BEEN PUTTING MONEY IN THIS CAR SINCE I PURCHASED IT. NOW CHECK ENGINE LIGHT IS ON. SAYS I NEED A NEW TIMING FROM WHAT I AM BEING TOLD THAT IS BASICALLY A NEW ENGINE. THE RADIO GOES OUT AND COMES BACK ON, YESTERDAY THE VOLUME ON THE RADIO WAS GOING UP & DOWN BY ITSELF. THE MAIN ISSUE IS A ENGINE AND THE OIL. THERE IS NO WAY THIS IS A KNOWN ISSUE WITH ALMOST EVERY COMPLIANT THAT I HAVE SEEN SO FAR AND THERE HAS BEEN NO RECALL ON THIS HOW INSANE. I WILL NEVER PURCHASE ANOTHER CAR FROM GM AGAIN! THE WINDSHIELD WIPER MOTOR WENT OUT TWICE, THIS IS A OVERALL TERRIBLE ENGINE AND CAR. THE CAR IS LOUD WHEN IT IS RUNNING AND WHEN YOU ACCELERATE, TURN THE CAR ALL OF THE ABOVE. I HAD THE MUFFLER AND SOME OTHER THINGS FIXED AND IT'S STILL LOUD, THE NOISE IS COMING FROM THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406386April 5, 2021
ENGINE
WE HAVE A 2013 CHEVROLET EQUINOX. WE BURN OIL LIKE ITS NOTHING. CHANGING OUR ADDING OIL WITH IN 700 TO 1500 MILES CONSTANT. VEHICLE STALL OR DON'T WANT TO RUN SOMETIMES. YOU HEAR AND SOUND LIKE THE CATALYTIC CONVERTER IS MESSED UP. WE HEAR KNOCKING SOUND RATTLING. OUR OIL PRESSURE LIGHT HAS COME ON OVER AND OVER. ENGINE HAS STOPPED DUE TO NO OIL BEFORE NOT KNOWING DUE TO THE ISSUE. I WILL NOT PAY ALMOST 5K TO FIX ISSUES THAT IS NOT OUR FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406434April 5, 2021
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70-75 MPH, THE STEERING WHEEL FAILED TO RESPOND, WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY. THE CONTACT CALLED MALLOY CHEVROLET (2700 VALLEY AVE, WINCHESTER, VA 22601, (540) 931-0514) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406507April 5, 2021
ENGINE
ON MARCH 27, 2021 ENGINE RANDOMLY STARTED HAVING ISSUES WHILE ON THE HIGHWAY. CAR WOULD NOT ACCELERATE AND 'REDUCED ENGINE POWER' NOTIFICATION CAME ON. EVEN BACKING OUT OF THE DRIVEWAY THE CAR SHUT OFF AND HAD TO PUSH DOWN HARD ON GAS TO GET IT TO BACK UP BECAUSE IT WOULDN'T ACCELERATE BACK. WHEN I WAS COMING OUT OF MY NEIGHBORHOOD THE CAR WOULD NOT ACCELERATE FROM A STOPPED POSITION WHEN TURNING ONTO THE MAIN STREET AND THE CARS HAD TO COME TO A COMPLETE STOP BEHIND ME. DRIVING WAS ROUGH, WAS FEELING LIKE IT WAS GOING TO BREAKDOWN. I GOT THE CAR FIXED APRIL 1-2, 2021. THE ENGINE LIGHT IS BACK ON APRIL 4, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406527April 5, 2021
ENGINE
MY CAR RANDOMLY SHUTS OFF. IT STUTTERS, STALLS, JERKS, THEN DIES. NO CHECK ENGINE LIGHT COMES ON. WE HAVE REPLACED THE O2 SENSORS 3 TIMES, MASS AIR FLOW SENSOR, EXHAUST MANIFOLD, INTAKE AND EXHAUST VALVES TWICE, ALTERNATOR, BATTERY TWICE, SPARK PLUG PACKS TWICE, THROTTLE BODY, AND CATALYTIC CONVERTOR. MY CAR STILL STUTTERS, STALLS, ROUGH IDLES, JUMPS WHILE STOPPED AT RED LIGHTS, AND RANDOMLY SHUTS OFF WITH NO WARNING. RECENTLY IT HAS BEEN SLOW TO ACCELLERATE AS WELL. I WAS UNAWARE OF THE OIL CONSUMPTION ISSUE UNTIL THIS WEEKEND. MY CAR SAYS IT IS 40% OIL, IT IS NOT DUE FOR ANOTHER OIL CHANGE FOR ANOTHER 1000 MILES. AFTER LEARNING ABOUT THE OIL CONSUMPTION ISSUE I CHECKED THE OIL, VIA THE DIPSTICK, AND MY CAR WAS BONE DRY! I NEVER RECEIVED A LOW OIL WARNING. I AM ASSUMING THIS IS WHY MY CAR HAS BEGUN ACTING CRAZY IN THE LAST YEAR. UNFORTUNATELY THE CHEVY DEALERSHIP NEVER INFORMED ME OF ANY OIL ISSUES SO I HAVE HAD TO CONTACT GM DIRECTLY, BECAUSE NOW MY CAR IS AT 126,000 MILES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406548April 5, 2021
ENGINE
EXCESSIVE OIL USE. BURNS 1 QUART OF OIL PER WEEK. REQUIRES 1 QUART OF OIL EVERY 300 MILES. THIS IS GETTING INSANELY EXPENSIVE AND ANNOYING. NO LOW OIL LIGHT COMES ON BUT A CHECK ENGINE LIGHT DOES. I NEVER LET THE ENGINE START TO KNOCK BEFORE ADDING OIL, BUT THERE IS A SERIOUS PROBLEM HERE. AND IT SOUNDS LIKE LOTS OF OTHER PEOPLE HAVE REPORTED THE SAME ISSUE. GM NEEDS TO SERIOUSLY LOOK INTO THIS BEFORE THEY GET SUED DRASTICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406179April 3, 2021
ENGINE
ENGINE IS USING NEARLY 1 QUART OF OIL PER 1000 MILES DRIVEN. ISSUE BEGAN AROUND 95000 MILES. CURRENTLY HAS 104000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406213April 3, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
MY REPAIR STABILTRAK LIGHT CAME ON IN THE DASH . THE CHECK ENGINE LIGHT IS ILLUMINATED, MY TRACTION CONTROL LIGHT , IS ON . MY ANTI-LOCK BRAKE LIGHT IS ON . ALL OF SUDDEN WHEN I PULL OUT INTO TRAFFIC MY CAR LOSES POWER ON ACCELERATION AND MY ANTI-LOCK BRAKES ENGAGED . I HAVE TO PULL OVER SO I'M NOT REAR ENDED . THIS HAS HAPPENED TO ME DRIVING ON A CITY STREET AND ON HIGHWAY . THERE IS A SERIOUS PROBLEM WITH THE STABILTRAK/ TRACTION CONTROL SYSTEM. I ONLY HAVE 89,000 MILES ON MY VEHICLE . I SEE THIS IS A KNOWN PROBLEM ON CHEVY EQUINOX . I'M WORRIED ABOUT BEING KILLED IN AN ACCIDENT SINCE MY VEHICLE LOSES POWER WITHOUT WARNING . THESE VEHICLES NEED TO BE RECALLED !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406239April 3, 2021
ELECTRICAL SYSTEM, SEATS
THE DRIVER SIDE POWER SEAT WOULD INTERMITTENTLY AND WITHOUT WARNING SLIDE SUDDENLY FORWARD AND CONTINUE TO DO SO EVEN AFTER THE POWER SEAT WAS REVERSED. IN SOME INSTANCES THE SEAT WASHED PUSHED SO FAR FORWARD I COULD NOT CONTINUE SAFELY AND WAS FORCED TO PULL OFF THE ROAD. USUALLY AFTER A SHORT WAIT I COULD CONTINUE DRIVING. THE PROBLEM OCCURRED IN A NUMBER OF DIFFERENT DRIVING SITUATIONS, HIGHWAYS, CITY STREETS AND INTERSTATE HIGHWAYS. I FOUND AT LEAST 5 BULLETINS ISSUED BY GM REGARDING THE SPECIFIC PROBLEM DESCRIBED THE BULLETIN NUMBER IS PIT5608D. THE BULLETINS WERE ISSUED BETWEEN 2018 AND 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406070April 2, 2021
ENGINE
EXCESSIVE OIL CONSUMPTION. CAR RUNS OUT OF OIL BEFORE OIL CHANGE IS DUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406137April 2, 2021
TIRES, TIRES:SIDEWALL
COMPLETE AND SUDDEN LOSS OF AIR (SIDEWALL BLOWOUT) AT HIGHWAY SPEED OF DRIVER SIDE REAR TIRE. GENERAL ALTIMAX RT43 102H BW 225/65R17 102H DOT VY2Y WBL4 1319. TIRE BEAD REMAINED INTACT ON THE RIM AFTER DRIVING TO SAFETY. THERE IS A ONE INCH TEAR IN THE SIDEWALL NO OTHER PUNCTURES OR TEARS ON ANY OTHER PART OF THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406155April 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY 2013 EQUINOX HAS A OIL CONSUMPTION ISSUE AND A ENGINE NOISE ,CAUSING THE ENGINE TO TURN OFF WHILE DRIVING, LOOSING THE POWER BRAKES, STEERING CAUSING LOOS OF CONTROL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405933April 1, 2021
WHEELS
WE WERE TOLD OUR TIRES ARE BAD AND NEED REPLACING. WE HAVE LEASED THIS CAR FOR 2 YEARS WITH ONLY 31,140 ON THE TIRES. THIS IS OUR 4TH EQUINOX THAT WE HAVE LEASED AND HAVE NEVER HAD TO REPLACE THE TIRES BEFORE WE RETURNED OUR CARS ON OUR 3 YEAR LEASES. WE ARE VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406019April 1, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLE CHEVY BUICK GMC CADILLAC (1156 BIG LAUREL HWY, BLUEFIELD, WV 24701) WHERE IT WAS DIAGNOSED WITH THE PASSENGER AIR BAG MODULE NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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