Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11418604May 26, 2021
TRACTION CONTROL SYSTEM
The contact owns a 2009 Chevrolet Equinox. The contact stated while driving at various speeds, the traction control warning light illuminated and the vehicle lost motive power. The vehicle was not yet diagnosed. Neither the dealer nor the manufacturer was informed of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418610May 26, 2021
SERVICE BRAKES
Dealership stated that it is an internal failure of the vacuum pump. Have had the Vacuum pump fail 2 times since I got it and now it just occurred for the 3rd time. Had it replaced by a dealership both times before and will be bringing it back there this afternoon. No warning light. Brakes just stop working while driving. They feel very hard and barely stop the car. Have to use the emergency brake to stop the car. First and second time it happened I was going about 45-50 mph, coming up to the red light and had no brakes. No previous issue or warning. This time I was in a parking lot so not that fast but had no brakes all of a sudden again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418675May 26, 2021
VISIBILITY/WIPER
While driving 65 mph in a 70 mpg speed limit interstate highway zone in a rain storm: the wipers were working and then a noise happened and then the wipers stopped, stuck, in "up" on windshield. Had to slow down with other vehicles behind me and to the side of me to move over 2 lanes to get to the shoulder of road to pull over and stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418456May 25, 2021
ENGINE
Exhaust manifold cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418268May 24, 2021
VISIBILITY/WIPER
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving approximately 65 mph in the rain with the front windshield wipers activated, the driver’s and passenger’s side wipers suddenly stopped operating causing a visibility hazard to the driver. After stopping to examine the vehicle, the windshield wiper motor could be heard operating although the wiper blades were inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 117,000. The VIN was not available. Consumer stated dealer covered the linkage arm break under their warranty coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418276May 24, 2021
SERVICE BRAKES
I waa getting off the highway on an exit ramp and my brake pedal started vibrating. Then I could not depress the brake pedal, it wouldn't budge. It was as hard as a rock. I then lost my breaks and almost had a major accident. I swerved and ended up on the grass shoulder near the woods. Then the “Service Brake Assist” message came on the dashboard, and the engine light came on. It was the most scariest experience I have encountered and now I no longer want to own this car. I had it towed to Apple Cheverolet in York Pa.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418283May 24, 2021
UNKNOWN OR OTHER
On May 24, 2021, my 2017 Chevrolet Equinox was sitting in my driveway. While my son was vacuuming the car out he heard a boom and jumped out. The rear window had shattered. No one was around and nothing had hit it. The temperature outside was 78 degrees and there was a breeze blowing so it was not due to the heat. Called Chevrolet and they said they have never heard of this happening and it isn't a manufacturer defect but a quick search online and others have had this happen in their 2017 Chevrolet Equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418233May 23, 2021
VISIBILITY/WIPER
Wipers stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418185May 22, 2021
STRUCTURE:BODY
My 2015 Equinox has about 90k miles. Today the lift gate (automatic) started to not stay open. It would open fully and slowly fall. After a few minutes, it would close. About 1 hour later, the tail gate will open, start to close, try to open and then closed quickly. I was under the door and could not hold the door open. If I hadn't moved, I would have lost an arm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418011May 21, 2021
ENGINE
The contact owned a 2014 Chevrolet equinox. The contact stated that while driving and turning into her driveway, the check engine warning light illuminated an abnormal sound was heard coming from the vehicle. The contact turned off the vehicle. The following day, the contact’s mother inspected the vehicle and noticed that there was no oil in the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the timing chain had a fracture and the engine needed to be replaced. The local dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not yet repaired. The vehicle was not drivable. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418050May 21, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle consumed an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The vehicle was diagnosed and the contact was informed that the pistons and the rings needed to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 69,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417853May 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While traveling down one of the main highways outside of Stillwater Ok. While heading into Stillwater our 2013 Equinox lost power and died. We were almost rear ended my a semi. Thank goodness he swerved and we were able to partially be able to coast to the side of the road. As soon as we got to the shoulder and put the car in Park a HUGE puddle of oil gushed out of the car and it had to be towed. The excessive oil consumption that we were not aware of ( and we faithfully had our cars maintained, oil changed, etc) and destroyed the engine of our car. When I first started contacting GM,Chevrolet etc. I was told there was nothing wrong. We put in over $6,000 in our 2013 equinox and would appreciate very much a reimbursement. Thanks- Mp
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417911May 20, 2021
ENGINE
I purchased a 2012 Chevy Equinox in May of 2020, within eight months the water pump went out, after having three sensors within engine failed causing the stabilitrak indicator light started flashing, causing the engine to power down and not allow the vehicle to go over 35mph. Once I was able to take the vehicle to the dealership, I was told that three sensors within the engine went bad. This repair cost $2100 and now the vehicle is excessive having oil consumption issues, oil level indictor warning light is not working, I am constantly placing about 4 QT of oil within my vehicle every other fill up. Prior to having the oil changed within the time frame that is stated I need too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417964May 20, 2021
ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine. Additional oil was added weekly. The contact noticed that there was oil leaking on the ground. The dealer was made aware of the failure and performed an oil consumption test however, the vehicle was not repaired because it was over the warranty coverage. The manufacturer was made aware of the failure and referred the contact to another dealer but offered no further assistance. The approximate failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417771May 19, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The engine oil rings are faulty ,it's a manufacturer issue but lawsuits have been the only outcome .it also has many environmental hazards involved as well as public safety as this vehicle spews massive amounts of oil and gas and other nasty things out onto the road behind it from the exhaust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417571May 18, 2021
VISIBILITY/WIPER
Hello I had an open recall for the wiper transmission replacement. I took my vehicle to Don Brown Chevy in st.louis missouri. They where suppose to replace the wiper transmission. Mine failed while driving. Since my car had an open recall I should of received a replacement one installed. This dealer told me they did the recall and everything was good to go. Well they lied they did not complete my recall. I had to go buy one from the local parts place and install it my self. the new design comes with a rain deflector baffle. the original one in my car still had the paint lines on the wiper transmission from the factory install. They lied about doing the recall and endangered my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417619May 18, 2021
ENGINE, WHEELS
I have had oil consumption problems. Changed oil before due made all maintenance work on time or before due. Right after I bought it I put the main seal in it. Because it was leaking oil. That was$1000 more added to my loan. Put 4 hub bears on the front because of the steering instabilities which corrected it for a short time. But now that I am trying to sell the car I hear there is a recall on the motor but when I run it here there isn't so i am stuck. It hurts me to ride or drive it due to spine issues. And now I am stuck with this suv. Thank you GM for having us buy American.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417408May 17, 2021
ENGINE
While driving, the check engine light came on. After getting the code we called our local mechanic and he told us the first thing we should do was check the oil level, as this is a common problem with 2015 Equinoxes. We had to add 2 quarts just to get the oil to even reach the dipstick. At no time did we ever receive an indicator about the oil being low, we just got the check engine light. Our mechanic said if we were lucky that an oil change might fix the issue. After leaving the shop, the Equinox kept stalling and the engine light came back on. We took it back in and he replaced both solenoids, which we thought had fixed the problem, but he informed us about this being a well-known issue. We then had to take the Equinox to a GM dealership anyway to fix the windshield wiper transmission issue (which is a known issue that I only discovered after my wipers broke while I was driving on a busy highway in the rain) and we asked them to do a fuel consumption test. The diagnosis came back that the pistons and rings need to be replaced, which appears to be the same issue that the 2011-2013 Equinoxes/Terrains have. There are special coverages for the previous model years and there was also a class-action lawsuit, so I don't understand why I'm repeatedly being told by GM that it's not a common issue with 2015s. As someone who works for a supplier to GM and who has friends and family members who work for GM, I'm not ignorant to how the automotive industry works. It's no secret that these engines get used across multiple model years, so it seems likely that this is the same 2.4L engine. Yet GM has repeatedly told me that even though I believe that this is a common issue, it actually is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417533May 17, 2021
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Car kept stalling when slowing down on the highway in traffic on beltway from Maryland to home in Virginia. Very dangerous situation. Car was also sluggish when accelerating. Had to drive with two feet one on brake and gas pedal when slowing down to avoid car shutting off completely on the road. Dropped car off at dealer this evening. I checked and did not see any recalls. Can’t locate safety bulletins from Chevy as they are not published. Dealer said would look for any bulletins. Engine light is on. I read others with models from 2011 to 2015 having same issues for Chevy equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416588May 14, 2021
SERVICE BRAKES
WHILE DRIVING I CAN HEAR CLINKING NOISE IN REAR OF CAR. AND IT SOMETIMES FEELS LIKE IT'S DRAGGING MY SPEED DOWN. TO THE POINT WE'RE I CAN GO THREW $20 IN GAS IN 2 DAYS BARELY DRIVING IT. WHEN GOING TO STOP WHEN BREAKING IT PULSATE UNDER FOOT I HAVE BRAND NEW BREAKS ALL AROUND CAN STILL HEAR GRINDING HAS A HARD TIME STOPPING CAN SMELL BREAKS. TOOK IT HAD IT PUT ON MACHINE THEY SAID ABS SENSOR REPLACED THAT PROBLEM STILL PERSISTS. ABS AND TRACTION CONTROL LIGHT WILL NOT GO OFF. BREAKS ARE GETTING WORSE I DON'T FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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