Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11408626April 18, 2021
ENGINE, POWER TRAIN
THE CAR WAS IN MOTION WHEN THE REDUCED ENGINE POWER SENSOR CAME ON AND SHUT DOWN. IT WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DETERMINED THAT THE TIMING CHAIN BROKE DUE TO LACK OF OIL DUE TO BENT PISTON RINGS AND THE OIL ESCAPING. ALL OF THAT WAS REPAIRED AND MAYBE 6 MONTHS LATER THE CHECK ENGINE LIGHT WAS BACK ON. WE TOOK IT BACK TO THE SHOP AND IT WAS DECIDED THERE WAS EXTENSIVE DAMAGE DONE TO THE ENGINE BASED ON THE PREVIOUS OIL CONSUMPTION ISSUE. THE ENGINE WAS THEN REPLACED AS WELL AS THE ECM BOARD DUE TO OIL BEING ALL OVER IT COMPLETELY RUINING THE SENSORS. WE ALSO HAVE HAD TO REPLACE THE EVAP SYSTEM DUE LACK OF OXYGEN AND THE CAR CONSTANTLY CHOCKING OUT WHILE IN MOTION AND WHILE IDELING. WE FILED OUR CLAIM WHEN THE CLASS ACTION LAWSUIT CAME OUT AND OF COURSE WE'RE DENIED, JUST LIKE THE THOUSANDS OF OTHER PEOPLE DUE TO THERE BEING 'LACK OF PROOF' THAT IT WAS DUE TO LACK OF OIL. I WAS CONSTANTLY CHECKING MY OIL, GETTING IT CHANGED, ADDING THE RIGHT OIL WHEN IT WAS LOW AND BECAUSE I DID NOT DO THE OIL CONSUMPTION TEST THROUGH GM WE ARE OUT ALMOST 10 THOUSAND DOLLARS ON A CAR THAT STILL HAD ISSUES DUE TO THE LACK OF OIL. THE FIRST TIME IT BROKE DOWN I HAD A POWER TRAIN WARRANTY ON THE VEHICLE AND THEY DID AN INVESTIGATION TO MAKE SURE IT WAS DUE TO A LACK OF OIL CHANGES AND BUILD UP OF DIRTY OIL, IT WAS PROVED THAT THE OIL ESCAPED THROUGH THE BENT PISTON RINGS AND BURNT OFF INSTEAD OF GOING BACK INTO THE ENGINE. THEY DID COVER THE TIMING CHAIN BUT ONCE THE ENGINE NEEDED TO BE REPLACED WE NO LONGER HAD THE WARRANTY. I'M NOT SURE WHY THAT INVESTIGATION WAS NOT GOOD ENOUGH FOR THE SETTLEMENT TO GO THROUGH BUT REGARDLESS THESE VEHICLES ARE SO UNSAFE AND MONEY PITS AND ARE STILL BEING SOLD TO INNOCENT PEOPLE WHO HAVE NO IDEA WHAT THEY ARE GETTING THEMSELVES INTO. A RECALL ABSOLUTELY SHOULD BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408635April 18, 2021
ENGINE
MY VEHICAL IS BURNIG OIL I HAVE CHAGED MY OIL TWICE ALREADY THIS YEAR I JUST CHANGED TWO SENSORS NOW IM GETTING A CODE FOR THE CONVERTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408363April 16, 2021
POWER TRAIN
TL* THE CONTACTS WIFE OWNED A 2019 CHEVROLET EQUINOX. THE CONTACT STATED WHILE COMING OUT OF A STANDSTILL THE CONTACT HEARD A STRANGE NOISE COMING FROM THE ENGINE COMPARTMENT AND SHORTLY AFTERWARDS THE VEHICLE BEGAN TO PRODUCE SMOKE AND PROCEEDED TO CATCH ON FIRE. THE FIRE WAS EXTINGUISHED BY CITY POLICE AND A REPORT WAS TAKEN. THE CONTACT STATED ENGINE POWER REDUCED WARNING DISPLAYED WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACTS RESIDENCE WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 20V668000 (POWER TRAIN) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,199.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11408435April 16, 2021
UNKNOWN OR OTHER
THE VEHICLE WAS PARKED OVERNIGHT (STATIONARY) IN A DRIVEWAY. IN THE MORNING, THERE WAS A LARGE CRACK IN THE WINDSHIELD. I WAS NOT A PARTICULARLY COLD NIGHT (FLORIDA). I DO NOT KNOW THE FAULT THAT CAUSED THE CRACK. IT COULD BE FAULTY TEMPERING, FAULTY INSTALLATION, OR SOMETHING ELSE. IT IS UNLIKELY FOR A WINDSHIELD TO SPONTANEOUSLY CRACK IN A MODERN CAR WITHOUT A FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408200April 15, 2021
FUEL/PROPULSION SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
THE VEHICLE STARTED LEAKING GAS FROM THE TANK AT THE REAR AFTER SITTING FOR 20 MINUTES. THIS PROBLEM HAS ALREADY BEEN RECALLED ON VEHICLES OF THIS CALIBER AND YEAR, JUST THE ALL WHEEL DRIVE VERSION. NOT EXACTLY SURE HOW LONG THIS HAS BEEN GOING ON BECAUSE I TYPICALLY DON'T GO BEHIND THE CAR. AS FOR THE PASSENGER SIDE, THE WARNING LIGHT ON THE MIRROR STOPPED WORKING AT ABOUT 15,000 MILES. VERY POSSIBLY SOONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408207April 15, 2021
VISIBILITY/WIPER
DRIVING FROM DETROIT MICHIGAN ON I-94 HIGHWAY BACK TO MY HOME IN JACKSON MICHIGAN, MY WIPER BLADES WERE ON THE INTERMITTENT SETTING DUE TO SPRINKLING AND LIGHT RAIN ON APRIL 15TH, 2021. THE WIPERS FAILED AND THE RIGHT SIDE WIPER WAS STUCK IN A VERTICAL POSITION IN THE FIELD OF VIEW OF THE DRIVER, THE LEFT WINDSHIELD WIPER WAS ALL THE WAY TO THE LEFT AND PART OF THE TIP WAS HANGING OFF THE WINDSHIELD. THIS HAPPENED NEAR DEXTER, MI WHERE I EXITED THE HIGHWAY AND TOOK THE BACK WAY HOME WHICH CONSISTS OF DIRT ROADS AND PAVED STREETS FOR THE LAST 20 MILES OF MY JOURNEY HOME. THE WIPERS NO LONGER WORK, BUT I WAS ABLE TO PLACE THEM BACK IN THE CORRECT STARTING POSITION. IN RESEARCHING THIS PROBLEM, IT CLEAR THIS IS AN ONGOING ISSUE WITH CHEVY EQUINOX'S OF MY YEAR. I DO HAVE AN APPOINTMENT SCHEDULED WITH MY LOCAL CHEVY DEALERSHIP TO HAVE THIS ISSUE ADDRESSED. THAT APPOINTMENT IS NOT UNTIL APRIL 23RD, OF 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408238April 15, 2021
ENGINE
TL* THE CONTACT OWNED A 2005 CHEVROLET EQUINOX. THE CONTACT STATED UPON STARTING THE VEHICLE, SHE SAW FIRE EMERGING FROM BOTTOM OF THE VEHICLE. UPON EXITING THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE WAS TRYING TO START EVEN WITH THE KEYS OUT OF THE IGNITION. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE AIR BAGS DID NOT DEPLOY. THE FIRE DEPARTMENT WAS CONTACT AND WAS ABLE TO EXTINGUISH THE FIRE. THE STATUS OF THE POLICE WAS UNKNOWN. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE CONTACT HAD NOT NOTIFIED LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11408235April 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WITH A LOUD SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINTER CHEVROLET (3750 CENTURY CT, PITTSBURG, CA 94565) WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 63,991.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408107April 14, 2021
ENGINE
EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGES AND NO WARNING SIGNAL OF LOW OIL BURNS 1 QUART OF OIL EVERY 2 WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408151April 14, 2021
ENGINE, POWER TRAIN
I AM CURRENTLY EXPERIENCING ISSUE WITH MY 2011 CHEVY EQUINOX. VEHICLE STALLED WHILE DRIVING, IDLE'S ROUGH, AND SOUNDS LIKE A ROUGH. MY VEHICLE HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407851April 13, 2021
ELECTRICAL SYSTEM, STEERING, SUSPENSION
FIRST TIME: MARCH 21 - NJ TURNPIKE. CAR "STABILITRAK ICON" AND SERVICE STABILITRAK" MSG & "TIRE PRESSURE MONITOR" LIGHT, THEN "BRAKE ICON" AND "ABS ICON" WITH "SERVICE POWER STEERING" MSG, THEN "SERVICE ALL WHEEL DRIVE SYSTEM" MSG - ALL WHILE THE ICONS ARE ON - CAR LOST ALL POWER. CAR DIED IN THE MIDDLE OF THE NJ TURNPIKE AT ALMOST EXIT 18E/W. HAD VEHICLE TOWED, TOOK FIRST TO FIRESTONE A DAY LATER, THE FOUND A CODE THEY SAID NEEDED THE CHEVY COMPUTERS (P069E, U0073, D1231) - TOOK TO CHEVY A WEEK LATER (BELLAVIA CHEVY, RUTHERFORD, NJ), DEALER SAID THEY FOUND NO CODES - COULD BE THE BATTERY. WE CLEANED THE PORTS, CHANGED THE BATTERY. HAD NEW TIRES INSTALLED AT FIRESTONE ON 4/9. 4/9 PICKED UP THE CAR, THIS TIME DRIVING FROM NORTHERN NJ TO BROOKLYN AND THE EXACT SAME ISSUE HAPPENED AGAIN, ONLY THIS TIME, IN THE MIDDLE OF THE VERRIZANO BRIDGE IN STATEN ISLAND. ALL THE SAME LIGHTS / SYMPTOMS AS ABOVE, LOST ALL POWER. MANAGED TO GET OFF AT THE 92ND STREET EXIT AND INTO A PARKING SPACE - TOWED TO PARENTS HOUSE IN BROOKLYN, MADE APPT W/ CHEVY DEALER FOR MONDAY 4/12 (BAY RIDGE CHEVROLET OF BROOKLYN). VEHICLE IS NOW WITH THEM, AWAITING DIAGNOSTIC - THIS IS CLEARLY A SAFETY ISSUE AND FOR THE FIRST DEALER TO NOT BE ABLE TO DIAGNOSE / GET A CODE AND THE ISSUE HAPPENED AGAIN. I'M NOW OVER 500.00 IN DIAGNOSTICS FEES THAT DID NOT FIX ANYTHING. BOTH TIMES WERE HIGHWAY DRIVING, WEATHER CONDITIONS WE GOOD BOTH DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407867April 13, 2021
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE VEHICLE WOULD CONSUME AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT HAD TO ADD A QUART OF OIL EVERY 2,000 MILES. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PINEGAR CHEVROLET (769 E, US-60, REPUBLIC, MO 65738) WHERE IT WAS DIAGNOSED WITH THE 02 SENSORS NEEDING TO BE REPLACED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407931April 13, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT HAD RECEIVED AN UNKNOWN MANUFACTURER'S RECALL NOTIFICATION FOR EXCESSIVE OIL CONSUMPTION DUE TO PISTON RING WEAR AND TOOK THE VEHICLE TO CHEVROLET OF MILFORD, INC. (655 BRIDGEPORT AVE, MILFORD, CT 06460) FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT PER THE MANUFACTURER'S POLICY FOR THE OIL CONSUMPTION TEST, THE VEHICLE NEEDED TO BE DRIVEN FOR 2,000 MILES THEN THE RECALL COULD BE REPAIRED. THE CONTACT STATED THAT AFTER THE VEHICLE WAS DRIVEN CLOSE TO THE 2,000 MILES AS DIRECTED BY THE DEALER, THE VEHICLE EXPERIENCED RATTLING AND KNOCKING THEN STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE FAILURE WAS DIAGNOSED THAT THE CRANK HAD NO COMPRESSION AND THAT THE ENGINE NEEDED TO BE DISASSEMBLED TO EXAMINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE PERIOD AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407934April 13, 2021
AIR BAGS, SERVICE BRAKES, STEERING
MY ABS AND STABILITRACK LIGHT WOULD COME ON INTERMITTENTLY WAS TOLD IT'S A BAD SENSOR AND REPLACE WHEN POSSIBLE. ON THE WAY TO TAKE MY KIDS TO SCHOOL, (NO WARNING LIGHTS PRESENTED) I WAS TRAVELING ABOUT 25 MPH THROUGH THE NEIGHBORHOOD WHEN APPROACHING A STOP SIGN I DEPRESSED MY BRAKES. IMMEDIATELY THE ABS AND STABILITRACK LIGHTS CAME ON AND THE BRAKE PEDAL WOULD NOT DEPRESS MORE THAN 1/2' AND MADE A GEAR LOCKING SOUND. I WAS ABLE TO COME TO A STOP USING MANUAL DOWNSHIFT AND PUMPING THE BRAKES. WHEN PRESENTING TO MECHANIC, I WAS ADVISED TO ATTEMPT TO REPLICATE. READ THAT AGAIN. I WAS ADVISED TO ATTEMPT TO REPLICATE A BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407694April 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I'VE BEEN TO PLENTY OF MECHANIC SHOPS AND THEY ALL HAVE SAID THE SAME THING ABOUT THE MOTOR AND THE ENGINE THAT'S IN THESE CARS THEY SAY THEY ARE NOT THE RIGHT ENGINES AND EVERYONE THAT HAVE THESE CARS HAVE THE SAME PROBLEM I HAVE GOTTEN EVERYTHING FIXED AND MY ENGINE IS GOING BAD. I'VE BEEN TOLD THERE IS A RECALL FOR MY ENGINE & OR MOTOR. FOR THE LAST FEW WEEKS MY CHECK ENGINE LIGHT GAVE BEEN ON THEN OUT THE BLUE MY STABILITRAK COMES ON NO ONE COULD FIGURE IT OUT I TOOK IT TO GM THEY DIDN'T FIND ANYTHING BESIDES SPARK PLUGS, OIL CHANGE ,FUEL FLUSH & ENGINE TOP CLEANER NOW THEY SAYING AFTER THE SPARKPLUGS GOT DONE IT CLEARED THAT CODE BUT NOW MY ENGINE IS BAD. I GET OIL CHANGED EVERY MONTH. WHICH MEANS IT'S GETTING TO MUCH OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407376April 10, 2021
VISIBILITY/WIPER
THE WINDSHIELD WIPERS STOPPED WORKING ON MY 2015 EQUINOX THAT HAS LESS THAN 55,000 MILES. APPEARS TO BE THE WIPER MOTOR AND NOT JUST A FUSE. I GOT IN MY CAR TO LEAVE THE STORE ON A RAINY NIGHT, TURNED ON THE WIPERS AND HEARD A POP OR A CLICK AND THEY STOPPED WHERE THEY WERE AND I CAN NOW MOVE THEM FREELY WITH MY HAND BUT THEY WILL NOT GO WITH THE CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407237April 9, 2021
ENGINE
ENGINES ARE BURNING TO MUCH OIL CAUSING THE ENGINE TO NEED TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406980April 8, 2021
WHEELS
THE ENTIRE AXLE CAME OFF UPON HITTING A CURVE. THE TIRE DID NOT POP BUT THE ENTIRE WHEEL CAME OFF. THE INSURANCE COMPANY IS HUNTING FOR REFURBISHED PARTS TO PUT ON THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407025April 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY DOWN SHIFTED WITH A LOUD SOUND. THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - COAD CHEVROLET (517 S KINGS HIGHWAY, CAPE GIRARDEAU, MO 63703, 573-335-5581) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407070April 8, 2021
ENGINE
FIRST, IN FEB. 13, 2019 MY 2013 EQUINOX THE PCV FROZE CAUSING MY REAR MAIN SEAL TO BLOW. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM. UNFORTUNATELY, MY VIN # WAS NOT ONE COVERED. THIS COST ME $ 1,714.00. I WAS FORTUNATE ENOUGH THAT SOMEONE NOTICED THE BIG OIL TRAIL MY CAR LEFT ON MY STREET. IF I WOULD NOT HAVE CHECKED IT, I WOULD HAD TRIED TO DRIVE TO WORK AND PROBABLY WOULD HAVE BLOWN MY ENGINE. SO MANY OTHERS HAD THIS HAPPEN WHILE DRIVING. NEVER HAD AN OIL PROBLEM UNTIL AFTER THIS. STARTED NOTICING LATELY THAT I WAS HAVING TO ADD OIL ONCE OR TWICE BETWEEN OIL CHANGES. TOOK IT TO A GM DEALERSHIP TO HAVE IT LOOKED AT. I ENDED UP HAVING TO REPLACE PISTONS, CHAINS, AND SOLENOIDS. I HAD THEM FIX ANYTHING THAT NEEDED DONE. SO, THERE WERE A FEW OTHER THINGS I HAD FIXED THAT DID NOT HAVE TO DO WITH THE OIL CONSUMPTION. IT WAS ANOTHER $ 4,100. 00. MY VEHICLE ONLY HAD 78,500 MILES AT THE TIME. HOWEVER, THERE WAS A CLASS ACTION SETTLEMENT, MY VEHICLE WAS PAST GM'S EXPIRATION 7 YEARS AND 6 MONTHS OR 120,000 MILES WHICH EVER COMES FIRST. GM KNOWS THEY WERE AT FAULT BUT HAS A TIME LIMIT ON FIXING IT. SO, PEOPLE LIKE ME THAT HAVE LOW MILEAGE FOR A 2013, I HAD TO PAY FOR IT. NOW, I AM STILL MAKING PAYMENTS ON THE VEHICLE AND HAVE TO PAY A LOAN TO HAVE IT FIXED. I AM, A SINGLE MOM OF AN 11-YEAR-OLD WITH AUTISM. ALREADY STRUGGLING DURING THE PANDEMIC. I JUST WANT TO SAY HOW DISAPPOINTED I AM IN GM, FOR NOT TAKING CARE OF THEIR ONCE LOYAL CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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