Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11420854June 14, 2021
VISIBILITY/WIPER
While driving on the interstate through a heavy rain storm, with the windshield wipers on 'high', they suddenly stopped working. The view through the windshield was instantly obscured. I barely was able to pull into the left hand breakdown lane and out of the traffic lane, by rolling the driver side window down and looking out the side window. If I had been traveling in one of the middle lanes and had to navigate through traffic in the other lanes, I am not sure I would have been able to get out of the travel lanes without a crash. If I had been on I10 instead of I95, there would have been no breakdown lane to move to due to construction and lane closures. There was no warning prior to the failure. When I finally got home I found the plastic ball joint linkage had popped apart. The car has 66,240 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420855June 14, 2021
VISIBILITY/WIPER
My wife and son were driving through town in a pouring rain and had the windshield wipers running on high. All of the sudden the wipers stopped and never started working no matter what was selected on the switch. My wife had to blindly pull to the side of the road and wait for the rainstorm to stop. When she got home I went online and researched the problem and it sounded very common that the Chevy Equinox has defective wiper transmissions that have plastic bushings that pop loose. Sure enough when I removed the wiper cowl cover this was the problem. The motor ran fine but the wiper transmission plastic bushing that connects to the motor linkage was worn out and popped off. 2015 Chevy Equinox with 82K miles. The local parts store had a replacement from Dorman that I purchased to replace the wiper transmission with and he said they sold a lot of these as this was a common problem with the Equinox. This caused a very unsafe driving condition during a rainstorm, especially if my wire had been on a bridge or an area where she could not have quickly pulled to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420528June 11, 2021
VISIBILITY/WIPER
Driving home in a heavy downpour, I engaged my wipers from medium speed to high. The driver side wipers extended over the edge of the car and got hung up. Turned off wipers. Pulled over and lifted the wipers back into position. Turned wipers back on. Wipers would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420251June 9, 2021
ENGINE
My wife was driving on the highway and the engine started to sputter and then stalled out in the middle of traffic. Mechanic said the engine was almost out of oil but no dashboard notification of any oil issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420344June 9, 2021
ENGINE
The contact owns a 2018 Livin' Lite Camplite. The contact stated that the welding that attached the tongue of the trailer to the frame had fractured. The contact had taken the vehicle to a welding shop however, the vehicle was not repaired. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the issue and opened a case regarding the failure. The approximate failure mileage was unknown. Please correct as follows: The contact owns a 2018 Livin' Lite Camplite. The contact stated that the welding that attached the tongue (drawbar) of the trailer to the frame had fractured causing the trailer to physically separate from the vehicle (except for ancillary connections). This failure is addressed for longer aluminum campers by this manufacturer in: September 19 2018 NHTSA Campaign Number: 18V643000 Drawbar may Crack and Trailer may Separate. The contact had taken the vehicle to the dealer, Humphrey RV, who had no warranty and couldn't repair due to inability to weld aluminum. The contact filed a claim under State Farm for physical damage which was denied as the adjusters determined the damage to be manufacturer's defect. The manufacturer was made aware of the issue and opened a case regarding the failure. The manufacturer offered the contact $500 to release any and all claims against them. The contact refused to sign the release. The approximate failure mileage was under 10,000 miles. The contact had taken the vehicle to a welding shop and paid for a repair out of pocket at the cost of $4175.00 + $180 towing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420368June 9, 2021
ENGINE
The vehicle began to consume oil at an alarming rate (at least a quart per week). When driving on the highway with two toddler children In the backseat of my car, the vehicle began to shake and I lost the ability to accelerate. The engine completely malfunctioned (blew) and the car became inoperable at that point. I had to cross three lanes of highway traffic to get to the side of the road and was doing so at 15 mph when the engine blew. It appears that this is a known issue with GM and there’s contradicting information about legal settlements. My vehicle also shows 0 recalls, which is also confusing because I have the understanding that GM was court ordered to recall affected vehicles. I’m unclear why my vehicle is not part of this recall. In the meantime, my vehicle sits on the side of the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420116June 8, 2021
UNKNOWN OR OTHER
As I exit off of any freeway or go down any incline I tap the brakes to take the car down slowly and it cannot seem to grab the brakes? It shimmies as it’s going down although I’m trying to keep steering wheel completely straight. Chevy dealer has check this problem twice it is never the brakes but they cannot tell me what the problem is. Meanwhile I’m driving an unsafe vehicle. Also it has previous owner damage when I bought the car they stated the car has never been in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420213June 8, 2021
VISIBILITY/WIPER
Was driving in the rain when my windshield wipers stopped working causing me to lose visibility. I struggled to pull over to safety since I was unable to see during the downpour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419939June 7, 2021
POWER TRAIN
My car has been shaking upon acceleration since I bought it in December 2019. I've had it to Apple Chevrolet in Red Lion, PA 4 times for the same issue. They documented that this is a manufacturer issue with my model and are working on a solution. They also documented that my axels are going bad, but not bad enough to fix and I was told to "drive my car until it get's worse and bring it back."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419778June 5, 2021
VISIBILITY/WIPER
Without warning, windshield wipers suddenly stopped working during a significant rain storm that resulted in loosing all visual of interstate. Traffic had slowed to 45 MPH due to rain prior to the complete failure of windshield wiper transmission. As we were lowering driver and passenger windows to get a bearing of where we were in the interstate, we were sideswiped by a semi that caused significant damage to the entire drivers side of the car and a flat tire. This was a serious safety issue that was very close to causing a fatality and/or multi-car collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11419708June 4, 2021
ENGINE
Vehicle keeps over heating fixed everything that can cause it to overheat and the problem still consists read many complaints over 700 with the same issue even when the problem get temporarily fixed it starts overheating again in a couple month car will mainly over heat at idle the heat won’t work it’s a bad antifreeze smell it’s a problem that has many complaints but still nothing is being done I have 5 children I didn’t think I would be driving with my children wondering if my car was going to over heat and us having to pull over on a free way or a street being stranded bc of a problem that’s happening with these vehicles and nothing is being done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419542June 3, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle had been diagnosed with excessive oil consumption by an independent mechanic. The contact stated that while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The manufacturer was notified of the failure and informed him that the failure was a known issue however, the warranty on the vehicle had expired. The contact was then transferred to the NHTSA by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 110,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419588June 3, 2021
SERVICE BRAKES
The brakes stop working and then the card turns off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419373June 2, 2021
ENGINE
Excessive oil consumption. Constantly have to add approx 4qts of oil weekly on top of regular oil change. Mechanic stated GM recognized the issue but will not do anything to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419410June 2, 2021
STEERING, UNKNOWN OR OTHER
anti steering fluid leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419239June 1, 2021
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 30 MPH, the vehicle made an abnormal sound and then stalled. Several unknown warning lights were illuminated. The vehicle was towed to the residence and then to an independent mechanic. The vehicle was not yet diagnosed nor repaired and remained at the independent mechanic. The contact stated that the vehicle had the timing chain replaced at 50,000 miles and was relating the failure to a faulty timing chain. The dealer was made aware of the failure and informed the contact that there was no warranty coverage on the vehicle. Additionally, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was 99,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419274June 1, 2021
UNKNOWN OR OTHER
Vehicle stalled out at a stoplight, no warning lights or errors. Brought to dealership for service, where they found the cam shaft actuator solenoid control valve wasn’t working, and had to be replaced. Looking online, saw others having the same issue with this particular car (and a history of recall for the same issue on an older model) and so decided to submit a report. Obviously having a car stall in the middle of traffic is a safety risk. I am a relatively new driver, and fortunately had a friend in the car, otherwise I probably wouldn’t have known what to do, and my stalling might have presented a real hazard to others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418843May 28, 2021
ENGINE
My Equinox was knocking. It had very little oil in the engine and no oil light ever came on. And in between oil changes it uses more than usual oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418925May 28, 2021
VISIBILITY/WIPER
Was driving on the highway and the wipers stopped working putting myself at risk of accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418590May 26, 2021
UNKNOWN OR OTHER
While driving car starts to sputter and stalls, just shuts off, both on city streets and highway. While going 70 mph it just stopped. We were lucky no one was driving right behind us or we would have been plowed over. Called Chevy corporate on at least 2 different occasions. They document and that’s as far as it goes. This is a random occurrence. It gets better and is fine for a while and then all of the sudden the issue starts again. We have changed gas, changed gas cap, & have had 2 timing solenoids replaced (all on different occasions) All of this seems to work for a bit and then the issue starts back. There is no warning when this happens. We have had the vehicle at an independent service center last year and it is now currently at another service center. It is just a matter of time before it stalls on the highway and someone gets killed. I’ve added the 1st initial time this happened (below). But there have been many more with the most recent being yesterday, May 25, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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