Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11464001May 10, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the windshield wipers failed to operate as needed during inclement weather. The contact heard a sound coming from the windshield wiper module as she made multiple attempts to use activate the windshield wiper. The dealer had been notified of the failure and confirmed that parts were not yet available. The dealer attempted to repair the wipers without the recall remedy; however, the failure persisted after the repair. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464080May 10, 2022
ENGINE
The engine locked up and has been confirmed by a mechanic. My teenage day was stuck in the heat for 5 hours because the engine locked up while she was at work. There were no warnings lights or anything prior to this occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464101May 10, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 116,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464132May 10, 2022
ENGINE
My vehicle uses 2 quarts of oil everytime I fill up with gasoline. It is a safety issue that could cause the motor to fail in traffic putting my family and others who might be on the road at risk. When I purchased this vehicle it had 36,000 miles and it was low on oil and has used excessive amounts of oil since ever since. I have seen problems were addressed with other years of equinoxes with a 2.4 L ecotech motor and think this one should be added to the list also. Obviously GM is not going to address these issues so maybe some prodding from you all can help. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463897May 9, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463784May 8, 2022
FUEL/PROPULSION SYSTEM
Fuel pump stopped working and caused the car to stall while moving at high speeds. Only has 120000 miles on it. Almost crashed into another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463756May 7, 2022
VISIBILITY/WIPER
It was storming on Thursday, May 5, 2022 and my front windshield wipers just stop working. I could not see anything. I had to let my glass down so that I would not have a head on collision with cars in the other lane going in the other direction. I made it to a safe location until it stopped raining. This incident scared me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463652May 6, 2022
POWER TRAIN, ELECTRICAL SYSTEM
I see that this isn't a recall but is affecting many models of chevy from year models 2016-2019 with the gear selector assembly. The issue is the harness, solenoid, or sensor in the gear selector assembly is faulty and when trying to put the vehicle in park, the vehicle thinks it is NOT in park when it IS. Then, when you leave the vehicle, the interior beeps at you and electricals stay on as well as headlights/tail lights and will drain the battery unless you disconnect the battery. I don't see why this hasn't been recalled? I see SOOOO many people with the same issue and I've read that some dealerships are reluctant to fix because they can't "duplicate the problem" The problem is, you can't just buy the gear selector harness assembly wiring harness since it only comes with the whole assembly itself. So this should indeed be a recall because the average person isn't going to be able to figure this out and they shouldn't have to pay since it is happening in what looks like thousands if not tens of thousands or more vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463446May 5, 2022
VISIBILITY/WIPER
Windshield Wiper transmission failed, front wipers inoperable No visibility while driving when raining No warning lamps or indication other than failure of operation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463490May 5, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced a failure with the passenger’s side windshield wiper. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463550May 5, 2022
ENGINE AND ENGINE COOLING
The contact owned a 2015 Chevrolet Equinox. The contact stated while driving 25 MPH, the vehicle's engine started making a loud humming sound. The contact stated no warning light was illuminated. The contact pulled into parking and observed what appeared to be steam issuing from under the hood. The contact raised the hood and saw that the engine compartment was on fire. The fire department was called and the fire was extinguished with chemical fire extinguishers. The police were also on the scene and wrote a report. The vehicle was towed to an impound lot. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463231May 3, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 20-25 MPH on a rainy day, she heard an abnormal popping sound coming the windshield and the windshield wipers became inoperable. The contact was able to continue to drive the vehicle. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462993May 2, 2022
SUSPENSION, UNKNOWN OR OTHER
The front sub frame where it bolts to the frame was completely rusted loose on the right side. The left side was barely holding on. This is what holds the motor up and control arms. My mechanics are telling me this is a common problem with Chevy Equinoxes. If it's common why aren't there recalls. My car only has 80,000 miles on it and my mechanic told me to scrap it. I'm a fabricator and welder. I welded a new frame under it but others can't do that and mechanics say it's a no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463075May 2, 2022
ENGINE
Engine Rear main seal leaks oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463109May 2, 2022
ENGINE
I don't understand on why there can be a recall on a windshield wipers and not a recall on a defect which results in total engine failure while driving. You must be aware of the problems that the 2.4 ECO-TEC engine has in relation to oil consumption and clogged PCV valve in cold weather. When the valve freezes it results in oil loss and engine failure which puts the driver and passengers in a very dangerous situation. Its all about the money and how much GM would have to pay to make this problem right. Instead the NHTSA turns a blind eye to the dangerous problem and instead investigates on why some wiper blades don't work. Do some real investigation by first going to the Facebook page titled Terrain Equinox oil consumption problems and read some real accounts of owners being put in dangerous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462897May 1, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
When my cats gets turned on my radio doesn’t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn’t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don’t work meaning my auto control isn’t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can’t turn volume on or change station and it’s a frozen screen and sometimes it goes all blank black but I can hear music with no screen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462901May 1, 2022
VISIBILITY/WIPER
Wipers stop working during rain storm. Transmission slips when you take off Electric seat backward and forward button stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462971May 1, 2022
SERVICE BRAKES
The check engine light comes on for a few days and when on the brakes are stiff and hard to push. When this is also going on the brake assist light will come on while driving and not pushing on brakes. It came on while on highway going 65mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462874April 30, 2022
AIR BAGS
Passenger seat airbag is malfunctioning. It won't also sense that a passenger is seating in the seat. I am referring to a full grown adult and not a young child, so weight is not an issue and it should sense someone occupying the seat. The airbag will turn off and on while driving with the passenger seat occupied. When this happens, the service airbag system message comes across the dash as well as the red airbag light. This is a very serious safety issue that needs to be looked into. A passenger could get seriously injured or possibly die in the event of an accident, as the airbag won't deploy. First noticed the issue a few months ago and it seems to be happening more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462745April 29, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 45 MPH, the vehicle started making a loud tapping sound. The contact stated there was no warning light illuminated. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the camshaft needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle was taken to an independent mechanic who diagnosed that the engine rods needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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