Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11487922October 4, 2022
ENGINE
When outside temp is at 60 degrees or below car will stall out after it is put in gear. Letting the car warm up does not stop this problem. Only way to keep it running is by putting it in neutral when coming to a stop. I have previously taken to a dealer (Tom Hesser Chevrolet) who stated it happened to them but they did not have a code come up so they could not fix it. Car also sounds rough at start up. Car previously failed the oil consumption test and had new pistons and solenoids put it. I am concerned from reading about others with this issue that it will be a costly repair of either the drive chain or engine replacement. This has been happening for the past 3 years when the weather gets cold so I deal with this all winter long, October- April. I have no documents to upload as no work has been done due to the lack of a code. Will also note when my car failed the oil consumption test the oil light never came on. I questioned the dealer about this & they stated there is no warning light for low oil but when I turn the car on and all the lights on the dash come on there is a low oil light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487605October 3, 2022
ENGINE
The motor is extremely bad for consuming oil. I replace oil every 2500 miles, and usually have to put 1-2 quarts in between changes. I replaced the motor about 5 months ago because the timing chain slapped a hole in the motor. I am currently experiencing the same issue now. The catalytic converter has also been replaced twice (900 each time) and is once again bad. This vehicle is a lemon and should not be sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487729October 3, 2022
ENGINE
Vehicle burns oil at a high rate due to an engine piston ring problem. If not checked on a weekly basis you will get low oil pressure throwing the car into limp mode decreasing engine power immediately. I know people that had this problem addressed by GM free of charge as a recall. I want to know if my vehicle qualifies for this recall.Currently this vehicle requires 1 quart of oil weekly in order to keep oil level full. If I am driving the vehicle and this would happen again it might not cause an accident but currently my wife and daughter use the car and they might not be able to handle the situation if it would occur. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487029September 29, 2022
ENGINE
Driving my 2017 equinox and the engine started making noise, we checked the oil and it was good. The car has 113,000 miles on it, and the oil life has 34% left. The next day I get in it to drive away after being at the hospital and a warning comes on "Engine Power is Reduced" the car is sputtering and shuts off. The car had to be towed and they tell me my engine is with out oil and now the engine has to be replaced. NO warning, NO lights, and NO leaks. Now what Chevy?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486828September 28, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving all of a sudden my trac control and abs light came on. I stopped and when turned back on it said service stability track and AWD. Lights went off. Then one day I was stopping and my brakes jerked and crunched and the lights came back on and now brakes crunch and jerk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486848September 28, 2022
POWER TRAIN
The contact owns a 2019 Chevrolet Equinox. The contact stated that while stopped at a light, the engine failed to engage while the accelerator pedal was depressed, and the RPM failed to increase. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the contact needed transmission fluid however, the failure recurred. The contact was concerned that while driving the failure might cause an accident. The vehicle was not diagnosed. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was approximately 50,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486920September 28, 2022
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2017 Chevrolet Equinox. The contact stated that while her daughter was driving at various speeds, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the camshaft was replaced; however, the failure reoccurred while driving. The vehicle was then taken to a second dealer Kelley Chevrolet (5220 Value Dr, Fort Wayne, IN 46808) where it was diagnosed that the camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that oil was not properly travelling to the top of the engine, which caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486662September 27, 2022
ENGINE
The engine failed leaving me sit on the side of the road needing a tow. Upon having the vehicle looked over, the mechanic indicated that this is the 3rd Equinox/GM/Chevrolet model within days that has failed. A local Chevrolet dealer was not available to look at my vehicle this week due to all the motor/engine issues coming in. My vehicle was inoperable leaving me on the side of the road. Myself and the tow truck driver could have been hit. The vehicle cut out and did not have any engine power leaving me to drift. Luckily I was not on a highway or busier street where I could have blocked traffic or caused an accident. Yes, the problem has been confirmed by the service center. It is unknown if they have any other representative inspect it. There was no other vehicles involved so no police were called. I was able to get out of the way of traffic. This is very dangerous to have engines failing without warning. No service engine or low oil or any other indicator of problem light came on when it happened nor leading up to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486789September 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Car consumes oil at an alarming rate. Fuel system is constantly inoperable and needs fixing. Car is not made up to standards of safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486250September 25, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Check engine lite want go off low acceleration and. reduce Engine power light came on today .Just got the car in March . Low engine power light came on was on eway and had to pull over . And someone almost hit my kids and I
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11486151September 24, 2022
UNKNOWN OR OTHER
My vehicle’s star is being illegally tapped into and accessed on a regular basis with individuals using a coding method and/or a device. I have made numerous attempts to prevent this by purchasing rfid pouches, clothes to avoid key fob intrusion. This has access has also opened the intrusion to my iPhones, iPads, tvs, refrigerators, etc. I ask that you start an investigation and also demand an update to these security issues. While I’m driving, the car is an open source as well as when the car is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486113September 23, 2022
UNKNOWN OR OTHER, ENGINE
I've taken my car to the Springfield chevy dealership at 840 Baltimore Pike, Springfield, PA 19064 several time. The time the replaced mass airflow sensor had to be replaced or the oxygen sensor last year. I received a message from Onstar An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Which was the same message for berfore, Wayne the techn stated it the battery which is incorrect I informed him of the Onstar message and told him how the car would shut-off and wouldn't start. I had two battery test perform and was told the battery, starter and charging system all passed. He stated we have to change the battery as a starting point and work from there which is ridiculous. I stated if this is so why wasn't this mention in the Onstar Diagnostic Alert. My car was there for six hour and no one call I had to contact them around 4pm and they close at 4:30pm no customer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485799September 22, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
2014 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485916September 22, 2022
VISIBILITY/WIPER
While driving in a heavy rain storm one night, my windshield wipers just quit. I couldn’t see to drive. I put my flashers on to warn other drivers and had to resort to sticking my head out the window to see where I was on the road. I finally got a chance to pull off the road, moved the wipers by hand, still they did not operate. I called the dealer where I bought my car and an extended warranty. I drove it to them on a non-rainy day and left my car. I was told they would check it out and call me. They said wipers were not part of the warranty, that there was no recall for my car, and charges to fix it could be in excess of $550.00. As I did not have enough money at that time, they told me to leave it, but would not work on it till I had the money. Also, if I did not have them fix it, fee would be $100 for evaluation. When I went to pick up the car, nothing had been done, there was no fee, and the person I had been dealing with was no longer there. My car had sat there for a month, no one checked it, no one returned my calls, I picked it up still with non-working wipers. I have been driving my mothers car in the meantime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485733September 21, 2022
SERVICE BRAKES
I was driving exiting a school zone going about 35 mph. As I was coming up on a stop sign my brakes went completely out on my 2019 Chevy Equinox, and to avoid hitting kids walking across the sidewalk I ran into a cement wall to stop my car this morning on 9/21. I had it diagnosed twice and both vendors said it was the Vacuum pump brake and they have been seeing many of these cases. I checked the recall and there isn’t one but over 200+ reviews with this exact issue! This is a huge safety issue! People could of been severely hurt today. I called the dealership and they said I need to not get it fixed and wait to file a claim and call product quality claim.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11485471September 20, 2022
STEERING
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at an undisclosed speed and making a left turn, the steering wheel seized and a warning message was displayed on the instrument panel to check the steering wheel. The vehicle was diagnosed by a mechanic and the contact was informed that the power steering sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 53,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485057September 18, 2022
VISIBILITY/WIPER
Was driving on the highway to work this morning while raining and wipers just stopped. Had to pull over to wait for rain to stop and caused me to be late for work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484386September 14, 2022
VISIBILITY/WIPER
My windshield has hundreds are tack marks all over and it makes it extremely hard to see at night. And I have a huge heat crack on the windshield that is even continuing in summer time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484445September 14, 2022
SERVICE BRAKES, AIR BAGS
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484483September 14, 2022
TIRES
As I was driving into my driveway, my front driver’s side tire exploded. When I checked the other tires, I noticed a big bubble on the rear driver’s side tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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