Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11490240October 20, 2022
ENGINE, VISIBILITY/WIPER
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489896October 19, 2022
SERVICE BRAKES, POWER TRAIN
I have a 2018 chevy equinox that I bought brand new back in December of 2018. The vacuum pump failed therefore breaking the camshaft which in turn caused failure to my brakes. I went to stop at a light and my brake pedal was hard and my car skidded to a stop through the light. No warning that anything was wrong nothing. My brakes worked fine up until I went to stop at the next light. Then out of the blue my brake pedal was hard and I had no brakes. I almost got into a severe accident due to the brake failure. Evidently there have been other people this has happened to. Extremely dangerous and unsafe. There have been lawsuits filed against GM for faulty vacuum pump part although they were for the year of 2020. GM needs to take a look at this issue and also install some kind of warning. I get warnings for a tire being a little low you would think they could put a warning in for the brake system!! The warranty is still good on my car do I do not have to pay for the repair. In addition when the camshaft broke it threw pieces of metal into the top part of the engine!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489917October 19, 2022
AIR BAGS
side impact from another vehicle damaging left front and rear doors including pillar panel
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11490006October 19, 2022
FUEL/PROPULSION SYSTEM
Gas gauge will not go all the way to full. It stops just over 3/4 of a tank, no matter how much fuel you put in the tank. There is no way to accurately determine how much fuel is in the vehicle at any point and time. This is a safety hazard because we could be stranded on the side of the road, not knowing the vehicle would run out of fuel. Also, occasionally when you crank the vehicle, you get a strong odor of fuel in the cabin, when running the A/C. There is nothing specific that is being done differently, and it does not happen every time. We bought this vehicle on 9/18/22 with 27,602 miles on it and as of today, it has 28,594 miles on it. After purchasing it, we noticed the fuel gauge issue and I researched it online, finding out it is a common issue and GM claims to have no idea how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490075October 19, 2022
ENGINE
1.Vacuum pump and exhaust camshaft failed. 2.No, service center kept the parts. 3.Vehicle stopped operating while driving putting driver, passengers and public safety at risk. 4.Yes, the problem was confirmed by service center. 5.Yes, Vehicle/components were inspected by dealership/service center. 6.No, no warning lamps, messages or other symptoms of the problem prior to the failure. 7. First appeared on 10-09-2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489694October 18, 2022
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Engine Check Light On took in for diagnostic and was told nothing was wrong just over heated. Taken in multiple times. Finally on February 10, 2022 a visual inspection of leak was done to find rear main seal blew out and leaking oil! At which point it was recommended replacing engine. Through a search on 2011 Chevrolet Equinox it was found to be a common problem for this model. Also mentioned was transmission issues with jerky or slippage in gears ⚙️ in Automatic/Manual transmissions combination types! Plus having trouble with speed control revving up, going up and down hills as concerning with gas pedal sticking!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489710October 18, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Main rear seal blew and upon towing to Dealer they said they had 3 other equinox vehicles there all done around 130000 miles and all the same year - low oil light never appeared - Car just stopped during winter season and I am 72 years and in the country , with no heat waiting for AAA - Problem of not getting oil light low was never explained but rear main seal was fixed - Upon completing repairs a check engine light remains -Car drove fine after the fix and continues to drive fine but check engine light remains
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489780October 18, 2022
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 10 MPH, the contact heard rattling sounds coming from underneath the vehicle. The contact pulled over but saw no issues with the vehicle. Once the contact started driving, she immediately noticed smoke coming from the rear of the vehicle. The contact pulled over on the side of the road and the vehicle started overheating. The vehicle was towed to the dealer for diagnostic testing, and the contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty. No assistance was provided. The failure mileage was 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489524October 17, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine power reduced keeps appearing Check engine light still on after oil change Oil is always empty after an oil change Leaking oil gasket
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11489278October 14, 2022
ELECTRICAL SYSTEM
Upon purchasing the vehicle from a buy here pay here they did not enclose any possible or current failures or problems with the vehicle. It started with the battery and within 2 months of purchase the check engine light came on. I had previously taken the vehicle to the dealership 3 times to assess the issue in which they repeatedly informed me nothing was wrong even though my check engine light was still on. A month later my CV axel went out and my alignment begin to come out of place. I took the vehicle to an auto shop in which they gave me an estimate of all the issues wrong with the car. I have since done repairs for what was necessary. I then began to look for a recall on the vehicle in which I found that there was a manufacturer recall that was I repaired regarding the Safety lock theft prevention. My ignition switch does not register properly when it is in “off mode”. The engine still runs and numerous attempts to stop it have failed. I contacted the dealership and they have not been willing to work with me in any way. I called the manufacturer number and was directed to a Chevrolet dealership near me in which they told me there are no recalls even though the NHTSA.gov website states there is as well as numerous others but that they have not been repaired. When I place my vehicle in the park position and remove the key from the ignition I am still able to move the gear shift into any selected gear, both with and without the normal brake and the emergency brake. I cannot afford to take it to a shop for repair but did take it to be inspected and was informed that this was an issue along with others and that it could be the reason my battery is not holding the power it needs and why I cannot remove my key sometimes as well as why the engine remains running after switching to the off position and removing my key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488943October 12, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
I have purchased a 2018 Chevy equinox. It was damaged on the back bumper (rebuilt title). The backup camera works fine but there is a side detection error that comes on everytime I start the vehicle. The shop replaced the entire harness however that did not fix the issue. I have read 1000's of complaints on this. My vehicle has 45000 miles. This is effecting my gas mileage as well as other safety features. I see this has been an issue in MANY GM models and it has been taken care ( special warranty) but not on a 2018 equinox as of yet. I want to report this problem and see if someone can look into all the other forums etc to see how widespread this really is. The light has came on a few times lately but only when I am parked and not going anywhere??? Thanks in advance.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11488703October 10, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Adaptive Cruise control, and Automatic emergency Braking intermittently fail to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488561October 9, 2022
VISIBILITY/WIPER
I own both a 2015 & 2016 Chevy Equinox. The 2015 has a recall for the wiper blade ball joints rusting, but the 2016 does not have the recall. I did have an incident with the 2016 Equinox where the wipers stopped working during a rain storm due to corrosive ball joints (see attached photos). I think the recall needs to be expanded to include other years besides 2014-2015 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488438October 7, 2022
VISIBILITY/WIPER
I was driving in the middle of a heavy rain and my wipers just stopped working. Now I can hear the motor running but the wipers doesn't move at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487944October 5, 2022
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle shuddered and stalled without warning. The vehicle was taken to the local mechanic who discovered that the engine oil level was extremely low. The vehicle was later taken to the local dealer who performed an oil consumption test and diagnosed that the engine was faulty and needed to be rebuilt. No further information was available. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488009October 5, 2022
ENGINE
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 55 MPH, she heard an abnormal sound before the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to a local dealer to be diagnosed. The contact was informed that due to insufficient oil in the engine, the engine failed and needed to be replaced. The contact stated that the vehicle had received an oil change in January 2022 and the failure occurred three months later. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488040October 5, 2022
SERVICE BRAKES
My brake pedal became hard as a rock requiring all of the leg strength I had to stop vehicle followed by a Brake Booster warning light and an email from OnStar. My concern here is GM eliminated that foot/hand operated emergency/parking brake leaving no backup method to stop in an emergency. Women, for the most part, and inexperienced drivers would not have the strength or knowledge to push on the brake pedal as hard as possible to stop the vehicle. Once they pushed with normal pressure and the vehicle didn't stop there would be an accident. In my case I was traveling at 45 mph in congested multi lane traffic on the inside of four lanes when traffic suddenly stopped leaving me about 2 seconds to react.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487802October 4, 2022
ENGINE
We are experiencing excessive oil consumption problems with our 2017 Chevy Equinox that has a 2.4-liter Ecotec engine. We believe that the Engine replacements may be covered by a settlement so long as they can be traced directly to excessive oil consumption caused by defective piston rings. Can you please provide information as to where to go to pursue our reimbursement? The engine knocked due to there being low oil and not realizing the defect in the engine. There were no warning lights or an indication that there was a problem until the engine made noise. The issue started in May of 2022 and we did a repair on it that cost $2468.00, however, that repair did not fix the problem and now it is going to a dealership for another repair for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487896October 4, 2022
ENGINE
It's has oil consumption problem issuse because the added 3 quarts of oil and it still wouldn't show on the dipstick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487920October 4, 2022
ENGINE
Per Mechanic my engine is burning through oil. When I went in for an oil change I was told I only had 1 quart left. I was informed this was a common issue with these engines at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox