Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11496976December 11, 2022
UNKNOWN OR OTHER
Transmission is leaking fluid, I saw a recall for loose screws causing the leak of fluid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496563December 8, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE
The contact owns a 2018 Chevrolet Equinox. The contact stated that while at a stop light and releasing the brake pedal, the vehicle shutdown before the accelerator pedal was depressed. The contact turned off the vehicle and the vehicle failed to restart. The electrical systems in the vehicle turned on and off and the doors were locking and unlocking independently. Additionally, the instrument cluster warning lights were turning on and off. The contact also stated that the parking brake and traction control functions were engaged. The contact released the brake pedal and the vehicle jolted and turned on and restarted. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline, but no additional assistance was provided. The failure mileage was approximately 99,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496263December 6, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle immediately and the vehicle started to operate normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496094December 5, 2022
SERVICE BRAKES
The brake vacuum pump went bad while driving the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496151December 5, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Chevrolet Equinox. The contact stated while entering the vehicle she noticed that the rear of the vehicle was full of water, and condensation was in the front of the vehicle. The vehicle was taken to the dealer, and the vehicle was drained of the water, but no failure was found. The failure reoccurred. The manufacturer was not contacted. The failure mileage was 50,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495947December 4, 2022
ENGINE
Bought vehicle used from a dealership in Feb 2021. Day after bringing home, service engine light came on and it was determined the catalytic converter needed replacing. Dealer replaced. Problems have persisted entire time we have owned it. Had to have front wheel bearing replaced, rear brakes replaced (routine), Service engine light has persistently been on, goes through a quart of oil a week at least, had to replace solonoids this past November and within about 3-4 weeks of doing that, the timing chain went out and the engine died while husband was driving it. Luckily he was on a rural road, but he was going around a 25 mph curve on a somewhat steep hill, which could have been bad had the roads been icy, as they often are in December in Michigan. Vehicle was towed to independent mechanic, where it was determined that the issue was the timing chain and that it could cost $2,500-3,000 for timing chain repair, or upwards of $5,000 for replacement engine. Neither costs are doable for us and this is my husband's vehicle for getting back and forth to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495733December 2, 2022
ENGINE
This suv uses excessive oil. No oil leaks. Jerking motion and almost causing accidents due to this defect has this so unsafe. Drove to my mechanic. Tells me selonoids burned and need replaced. No oil on dip stick due to engine burning up so much oil and rings thin!! I drove for 300 miles with oil on the dipstick only to find out from the mechanic the rings are too thin on the pistons and no oil!!! Said I will never need to get an oil change because I willbe adding oil all the time..just change the filter! I’m paying $50 every 2 weeks for synthetic oil to add in this pos suv. I’ve contacted GM and no response. The mechanic said to fix the problem I need a new engine or keep adding oil!!! As an Consumer….this is NOT RIGHT!!! Can you help me??? I contacted your office when this started happening and didn’t hear back via phone or email….Or I missed your communication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495760December 2, 2022
ENGINE
Rear main engine seal failed which was confirmed by the Chevy dealer. Vehicle had leaked massive amount of oil in driveway which was only noticed after wife drove car to work. Next day, vehicle needed 4 1/2 quarts of oil to register on dipstick and oil visibly dripping from engine approx. 2 drops per second. Red oil pressure light never cam on. Engine light was on for 1 week prior with error codes P0013 and P0014. Vehicle has 79k miles, no towing, and was 6 weeks out of 6 year warranty. The oil leak failure could have easily caused engine damage and left my wife broken down on the freeway. Dealer originally quoted $2600 for both repairs and dropped their quote to $2000. I believe the seal failure to be either design and/or manufacturing defect. I am greatly disappointed in GM for lack of quality control and not standing behind their products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495762December 2, 2022
AIR BAGS
The airbag on the passenger side of my 2007 Chevrolet Equinox LS. Has never worked correctly. I purchase my 2007 Chevrolet Equinox LS coming up on 2 year's ago. Since I purchased my car the passenger side air bag has never worked correctly. Sometimes it would turn on maybe 5% of the time I had a passenge. The 95% it doesn't come on and says service air bag. Now the service air bag is staying on. Chevrolet had a big recall on the 2007 Chevrolet Equinox for 2 or 3 problems with the passenger air bag. I can not afford to pay for this myself. I feel Chevrolet should pay for the fix. I am scared to drive my Equinox because I don't know if it is going to deploy while I'm driving. I had reported this on KKB more then once. I would greatly appreciate some information on how I can make Chevrolet pay for the fix. Thank you for your time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495816December 2, 2022
SERVICE BRAKES
I have never experienced an issue prior to today, no warning lights on, no symptoms. While driving down the highway I had to slow for traffic and my brake pedal would not push down, a terrible noise was heard and it took everything in my body to stop my vehicle. I thought I was going to kill everyone in front of me. Had to swerve to the right to prevent this. I then see the words, “service brake assist”. Then the check engine light came on. In researching I see there is a history of brake issues. I haven’t taken it to a repair shop because it literally just occurred and I can’t stop shaking to take it or tow it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495635December 1, 2022
STRUCTURE:BODY
The clip at the bottom of the piston for the lift gate broke which caused the lift gate to fall. The strut got wedged between the body of the car and the rear reverse light so the lift gate didn’t end up falling on me but causing damage. Upon further inspection, the other strut’s clip is also cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495665December 1, 2022
VISIBILITY/WIPER
I seen the recall and drivetime refuse to fix the windshield wipers and it went out. It cause me to be rear ended from the back. Also, I paid 720.00 to get the windshield wipers pump replace my pep boys. I will like a refund for what I paid to get it fix.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11495466November 30, 2022
AIR BAGS
My passenger airbag doesn't pick up when someone is sitting in it and says service airbag. Chevrolet had recalls on them but not in my state. Now no one has to be in the seat and it will flash service airbag and the light on the dash stays on. I can't afford to fix it myself and think Chevrolet is responsible for the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495251November 29, 2022
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic who performed a diagnostic test that showed that either the catalytic converter or the O2 sensor might be defective. The contact was also informed by the mechanic that there might have been a recall on his vehicle for the defect. The contact took the vehicle to a dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495263November 29, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS or assistant brake system has been checked and fixed however the light continues to come on and does not want to Drive it has a delay and then there's a sensor on the battery that is good but it keeps saying that is not getting enough voltage when the sensor has changed these are the issues that I have fixed and because of this I can't drive my car through emissions in the state of Arizona because it's saying I need to get these things fixed when they are fixed so my problem or concern is is this a defect do I have bad sensors am I getting back parts I'm not for sure what the issue is but I cannot continue to spend money to continue to fix these sensors and they're new and they're hard to find where the shops that are fixing to my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495119November 28, 2022
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2019 Chevrolet Equinox. The contact stated the vehicle failed to start, with the check engine warning light illuminated. The contact was able to jumpstart the vehicle and drove to an independent mechanic however, the battery failed after turning off the vehicle. The mechanic associated the failure with NHTSA Campaign Number: 19V667000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 46,568.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495216November 28, 2022
ENGINE
Vehicle is constantly consuming oil with no indicator or warning to show up. Was told by a mechanic that equinox is notorious for this and to continuously add oil between changes. I've also had major mechanical issues where the vehicle stalls and cuts out and puts itself into safe mode, immediately slowing the car and reducing power. I've had it in and out of the mechanic several times and have read forum after forum of multiple equinoxes having the same issues. Chevy should at the very least place a recall on the oil consumption, but should also be held responsible for their faulty engines. I've had the same codes, even after repairs, constantly popping up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495225November 28, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
2021 Chevy equinox vacuum pump failed causing the breaking to become impossible to use while operating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495061November 27, 2022
VISIBILITY/WIPER
Was driving in a rainstorm and the wipers stopped working. It seems like something broke as the driver side wiper was over near the driver side door. After reviewing some of the online issues with the 2016 Chevy Equinox wipers, this looks to be very consistent with many of the other wiper issues listed. Safety was at a major risk as the vehicle was traveling on Interstate 90 during on Sunday 11/27/22 after Thanksgiving holiday. There were no warning lights indicating a problem with the wipers. I have pulled off the road and am waiting for a ride since I can't drive the car in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494596November 22, 2022
STEERING
Sometimes the past 2 half years the power steering goes out, a few years ago i took it to a dealer they did not find anything but its dangerous. I just seen on like that you all have a recall for it but its not showing on my VIN number,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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