Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11499293December 28, 2022
ENGINE
Loss of engine oil due to Frozen PCV when driven in subzero blowing out rear main seal this is a common problem and design defect known by GM can cause complete engine failure and safety related issues. I have yet to have this repaired but I assume the price will be substantial
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498984December 27, 2022
ENGINE
The contact owns a 2017 Chevrolet Equinox. The contact stated that his wife informed him that she noticed an abnormal oil odor inside the vehicle. Additionally, the contact noticed a puddle of oil in the driveway and there was no oil on the dipstick upon inspection. The contact stated that upon inspecting the vehicle he determined that the Positive Crankcase Valve (PCV) had frozen, and the engine rear main seal was busted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in any recall. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 97,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498855December 26, 2022
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
I received a message "service side detection system". It seemed something was dragging?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498867December 26, 2022
ENGINE
Do to excessive oil consumption and cold weather the engine is done and has to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498902December 26, 2022
ENGINE
WHEN DRIVING I HEARD A LOUD POP NOISE AND THE VEHICLE LOSS POWER. WHEN LOOKING AT VEHCILE CUSTOMER NOTICED OIL LEAKING. CUSTOMER THEN LOOKED AT DIP STICK AND THERE WAS NO OIL IN VEHICLE. CUSTOMER GOT AN OIL CHANGE AT JIFFY LUBE 0N 11/8/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498905December 26, 2022
ENGINE
PCV system freezing and plugging resulting in increased pressure causing excessive oil leak and potential engine failure. Pulled oil dipstick and release excessive pressure, however icing and freezing within the system continues to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498771December 24, 2022
ENGINE, POWER TRAIN
My car has had multiple safety issues but the latest one is my car shut off while driving! I was able to start it again and get to a dealer when they said that there was no oil. I get my oil changed every 3,000 miles and the dealer said there is a known oil consumption issue with my car. It gave me no warning of low oil or anything. The dealer said I probably would have known it consumes alarming amounts of oil if I had followed the 5k miles suggested. They said I need to do a oil consumption test well before I even got to 3200 miles on the last oil change there is now oil on the floor of my garage.. this is a death trap and it’s known. I have never had a vehicle only last 6 years.. please help! When my car stopped while driving there was a near miss of getting slammed from behind from another vehicle behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498707December 23, 2022
ENGINE
I have approximately 79000 miles on my [XXX] 2017 Equinox 2.4 SUV. I have 2 complaints. One is the blower for the heater works intermittently. The dealer claims it was the cabin air filter but I am not sure. There are a lot of reports on the internet claiming a melted plug causes this problem. The second complaint is the dealer claims the vent pipe for the PCV valve has condensation that froze and if I don't pay 764.00 to have it cleaned out the rear main oil seal will blow out and I will loose all the engine oil. I have also seen many reports of this happening on the internet. Has anyone investigated this and what was the results of the investigation? Should a car be sold in the northern states that can have the rear seal blow out just because the temperature is below freezing? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498505December 22, 2022
SERVICE BRAKES
I would like to bring to your attention the maintenance issue I experienced as it could have been catastrophic. On December 15, 2022 I was driving home from work in Dallas. I was going about 40 mph when the vehicle in front of me started to slow down, so I was going to as well. However, when I tried to, my brake pedal wouldn’t move. I tried again and still nothing. Now my engine light comes on and a “service brake assist” warning is popping up on my dash. I took my foot off the gas to slow down in time and was able to pull to the side of the road. There were NO warnings that this was coming! Please reference this link for other examples of this issue.... https://www.carproblemzoo.com/chevrolet/equinox/service-brakes-problems.php
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498546December 22, 2022
ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle was shuddering and sputtering. There was no warning light illuminated. Additionally, the contact stated that the engine was experiencing excessive oil consumption. The contact stated that she had been adding a quart of oil in the vehicle every two weeks. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown extended warranty coverage. The dealer advised the contact to complete an oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle had exceeded the 10-years Extended Warranty Coverage. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498551December 22, 2022
VISIBILITY/WIPER
Was driving thru Atlanta at night in a rainstorm and without any warning my passenger side wiper totally quit. The driver side wiper was all I had. I had to cautiously keep driving in the very center of Atlanta. I do have the complete motor parts as I replaced it myself after buying the part from a local GM dealer. I have had no dealer inspection yet because I just heard about the recall on the 2014 and 2015 wiper recall. this happened in April of 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498575December 22, 2022
VISIBILITY
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH on a rainy day, the windshield wipers ceased to operate as needed. There were no warning lights illuminated. The contact was able to continue driving. The local dealer was contacted and informed the contact that parts were not yet available. The contact contacted a second dealer, Mall Chevrolet (75 Haddonfield Rd, Cherry Hill, NJ 08002) and was provided the same information as from the first dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497986December 19, 2022
VISIBILITY/WIPER
The contact owns a 2022Chevrolet Equinox D2. The contact stated that there was distribution in the front center of the windshield. The viewing makes it seem as though the lines painted on the roads were curving inward. The contact had taken the vehicle to the dealer who diagnoised the windshield layers were not laid correctly and the windshield needed to be replaced. The vehicle was repaired however the windshield had the same failure. The dealer informed them that the windshields were designed in a way that the distortion could not be avoided. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497787December 16, 2022
ENGINE
The motor is burning oil excessively. The motor jumped time causing the top end to have to be replaced. There are many reported complaints regarding the 2014 Chevy Equinox 2.4L engine burning oil excessively. There is clearly a severe malfunction with the operation of the engine and causing oil to be burned excessively. The motor burning oil quickly can cause the motor to abruptly seize, causing sudden loss of vehicle control. After having the top end replaced, the motor is still burning oil excessively which is causing a serious risk of engine malfunction and inherent harm to the operator of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497381December 14, 2022
ENGINE
Car all the sudden died while driving and wouldnt start back up. Took it to my mechanic to find out it was very low on oil and timing chain slipped. Both oil consumption and timing chains are common issues in this car. No indication of low oil on the dash and had just added oil the week before. Also had to fix the rear main seal awhile back which caused my car to just stop while driving which is also a common issue due to the design of the pcv.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497398December 14, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
my 2015 Chevrolet equinox 2.4l ecotec AWD vehicle with 102k miles had a massive oil leak in jan.2022, when it was -22 deg. f outside. The car was at work outside, and my drive home was about 7 miles. When I got home, I decided to check the oil on the dipstick and it was empty. The whole underside of the chasis was oil splattered. I added 3 quarts of oil and started the car up and oil was poring out of the rear main seal. I trailered it to a chevrolet dealer, and they said the pvc frozen up. The engine and subframe will need to come out.This was an expensive repair. This vehicle does burn oil. It does not leak oil thou. The engine oil light never came on during the ride home. I am glad I checked the oil, because the engine would have quit running on the freeway somewhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497450December 14, 2022
ENGINE
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving into her driveway, the vehicle lost motive power with the check engine warning light illuminated. The contact stated shifted into park(P) and then turned off and restarted the vehicle. The vehicle was not yet diagnosed or repaired and was awaiting a scheduled service appointment at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 27,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497344December 13, 2022
ENGINE
The contact owns a 2010 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, the vehicle began to lose forward motion. The contact depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that the check engine and engine power reduced warning lights were illuminated. The contact stated that the vehicle stalled, and he was able to pull off the roadway. The contact stopped and placed the vehicle in park(P) however, when he attempted to restart the vehicle, the vehicle would not restart. The contact checked the oil and saw that there was no oil on the dipstick. The contact had the vehicle towed to his residence where he was unable to restart the vehicle. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497355December 13, 2022
ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE:BODY
I purchased my 2018 Chevrolet equinox on July3rd, 2018 with 2 miles on it. Current mileage 67,900 Stop/start system design defect. I have had to have my vehicle battery replaced 4 times in 4 years of ownership. The battery has failed again at 67,900 miles on 12/13/2022 which will be the 5th battery in its lifetime. My dealership said that due to the climate and road conditions where I live my stop/start system has been killing my battery cell every 16,975 miles causing my battery to fail. Chevrolet originally extended my warranty for 6months/ or 60k miles. They said they can no longer extend my warranty and that I’d be responsible for the next battery and future battery’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497135December 12, 2022
ENGINE
My 2015 Equinox started having issues over the summer. In July it had a stuttered drive to it, a lot of little hiccups in the ride. I took it in and was told the oil was bone dry despite having changed it a few months prior. I had the oil changed, and then 2,001 miles later the car died entirely, which was roughly two months after that oil change. Once again, they told me the oil was bone dry. I was told that the car had excessive oil consumption and it had essentially killed the engine. I contacted GM and they acted like they had no reports of this problem, even though a simple google search yields an impressive amount of excessive oil consumption complaints that lead to engine failure around the mileage I'm at. (111,000 miles, just paid it off a month prior too.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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