Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11543697September 10, 2023
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
My vehicle beginning idling and check engine light came on while at red light. So I decided to head to nearest auto parts to see what the code was. The light turned green and my truck didn’t want to go forward. Once it started to pull off it went slow and then gain a little more speed. This could’ve caused an accident. The people from the opposite side of rode would’ve hit and probably killed my son and I. This is not okay and needs to be checked on all vehicles because that’s a very late warning sign and can cause a huge issue. I’m reaching out to Chevrolet tomorrow morning since today is Sunday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543705September 10, 2023
VISIBILITY/WIPER
Driving in a very heavy downpour and had wipers on high about 10 hours from home on a vacation. On a country road, no real burm to pull off on, both wipers stopped up on the windshield leaving no way to see the road. Had to drive not seeing until I could find a semi pull off. Had to sit for an hour with flashers on until rain passed. Stopped at a parts store to spray rainex on until I could find a garage. Next day, found a garage to look at it and paid him $72.00 to say hopefully it could get me home. He said there was something in there that was bad and had never seen this fail before. Left garage and next morning about 5 minutes into a drive, wipers quit working again. This is a very dangerous thing to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543734September 10, 2023
FUEL/PROPULSION SYSTEM
Was approaching intersection for a left hand turn and just before getting to red light engine stalled. Tried at least 6 times to restart but would not. Was 2nd in line at a major intersection so after no luck restarting I called for road side assistance. The police came to direct traffic and then decided best to push me to the gas station next to intersection. While waiting for tow truck I tried starting vehicle about a half hour later and it started. After sitting there waiting for tow it stalled again and would not start. About an hour later tow truck came and at that time it restarted for him to load on to tow truck. The car is waiting for service but its the weekend and will need to wait for Dealership to call when ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543732September 10, 2023
FUEL/PROPULSION SYSTEM
on 08-31-2023 left house and got about 1 mile down the road going about 45 mph and had loss of power and engine stalled. Pulled over and tried to restart engine but would not start, engine light was on. Called dealership and said to have it towed in. 2 days later dealer called and said it was ready and it was a fuel module issue. When picking the car up the service guy said they reprogrammed it. Asked if I had to sign anything and he replied no, so no paperwork was given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543632September 9, 2023
STRUCTURE:BODY
Aluminum hood corrosion on front hood lip on many Equinox models. I thought mine was a 1 off but after researching it, a ton of people are having this issue. Even other Chevys like the Colorado and the Traverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543586September 9, 2023
UNKNOWN OR OTHER
2023 Equinox tires lock up on cloverleaf on/off ramps when being flat towed behind a motorhome. The safety concern has occurred several times on cloverleaf on/off ramps. Proper procedures for flat towing per GM user manual do not resolve the problem. The Blue Ox towing package was installed by professionals. Dealership has been in contact with General Motors technician and no solution has been found. Safety of passengers in motorhome as well as other vehicles on the roadways are put at risk for accident due to skidding and visible tire smoke of Equinox. The skidding and visible smoke tire are concerns as excessive forces to the hitch, tow bar and baseplate as well as the Equinox front suspension and electronic system could compromise safety. It's likely a cumulative effect of repeated tire lock ups could accelerate and compromise safety even further. Internet research has yielded similar safety concerns for this same problem with no solution from GM. On September 7, a phone call complaint was filed with GM; we are awaiting a case number. Letters including a detailed chronology were mailed to the Chevrolet dealership and GM on September 9. Please contact me if you wish to see this information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543471September 8, 2023
ENGINE
Excessive Oil Consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543494September 8, 2023
SERVICE BRAKES
On Aug 6, I started my car and tried to apply the brakes. My foot went all the way to the floorboards. The Brake warning lamp and stability warning lamps came on and would not go away. I tried restarting the car and the problem remained. The brakes were not properly functioning. On August 7, I took my car to the dealership. They saw the warning lamps, but the brakes were working. GM told them to just clear the codes and let me drive it. The service manager would not and is waiting for a part (5 weeks later). I will also include the information from OnStar with the codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543479September 8, 2023
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 55 MPH and at other various speeds, the steering wheel jerked to the right with the electronic stability control warning light illuminated. The vehicle was steered to the side of the road and restarted. The electronic stability control warning light was no longer illuminated. The vehicle was taken to a dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542924September 6, 2023
ENGINE
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 60 MPH, several unknown warning lights illuminated, and the vehicle made an abnormal popping sound and lost motive power. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed that the timing chain link had fractured due to low oil pressure, and the engine needed to be replaced. The contact stated that the dealer had completed an oil change on the vehicle a month prior to the failure. The dealer also informed the contact that there was no oil sign of an oil leak. The vehicle was not repaired. The manufacturer was notified of the failure and advised the dealer to cover the labor fee while the contact would cover the cost for the engine repair. The dealer informed the contact that the labor cost could not be covered because the failure was a manufacturing defect. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542643September 5, 2023
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owned a 2019 Chevrolet Equinox. The contact stated while driving at 60 MPH, he depressed the brake pedal however, the brakes were inoperable. The contact stated that the vehicle crashed into the rear of a truck, striking the truck three times before coming to a stop. The contact stated that the air bags failed to deploy. The vehicle was towed to a tow lot. The contact stated that a Police report was filed. The contact stated that the vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,150.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542702September 5, 2023
ENGINE
I purchased a 2016 Equinox in April of 2019 and had no problems until November of 2022. The check engine light came on and the car kept stalling out on me. I took it to my mechanic, and he told me I needed a new intake solenoid. I did purchase an extended warranty and called them immediately. They told me where to take the car for repair. I did and they repaired it under warranty, but they never explained why it was running rough. They just told me that I should get an oil treatment with my next 2 oil changes. Fast forward to August 2023. The engine light came on again. I was due for my oil change and went to my mechanic. He said the engine was burning up. The oil wasn't even showing on the dip stick. He had to replace the intake, exhaust solenoid and crank sensor, plus change the oil, but this didn't resolve the problem. Coming home from work, 3 days later, it started making loud noises and stalling when I stopped. The engine light and StabiliTrak light came on. The instrument cluster said engine working at 1/2 Power. I don't know how I made it home, but it did. I have a 7-year-old car with 64,000 miles on it and have a balance on my loan. The standard and extended warranties have expired. I did call GMAC and all I was told was that it was past the warranty period. After having it towed to a Chevy dealership, I was told that it would cost me over 5K to fix it, without any guarantee on parts & labor, or over 9K to replace the motor which would come with a 3 year, 100,000-mile warranty. GM would be willing to help me with 4K towards the new motor only. Unfortunately, I don't have enough to cover the rest, and I still have to pay the balance on my loan. It's very sad that one of the biggest Auto manufacturers won't stand behind their product. They sold these cars knowing that there was a problem with the engines, and no one is holding them accountable. They've had 3 class action lawsuits filed against them, but nothing has changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542443September 4, 2023
POWER TRAIN
Oil pressure relief valve blew.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542349September 3, 2023
SERVICE BRAKES
lost brakes had to have a pump booster pipe sensor the pump broke inside of motor i read on the internet this has happened to a few people
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542383September 3, 2023
ENGINE
In late March 2023, my wife's 2014 Chevy Equinox was take to a store, and when she returned the car was dead and would not start. Not a single warning light or indicator went off on her way there. She called our local mechanic, who towed it to their shop and after diagnosing the problem told her the engine was dead from burning up every bit of oil in it. We have tried to 5 months to write and talk with Chevrolet/GM for assistance and got nothing but "we're sorry". At their direction we tried to take the vehicle to the closest Chevy Dealer to get their official diagnosis, but they never returned our calls. MY wife needed a vehicle to get to work, her vehicle booked out at $10-12,000 and had recently been paid off. We were forced to buy a replacment vehicle at an inflated price and interest rate due to the market. This is a know problem in Chevy vehicles and they have not lifted a finger to help or issue a recall even though it is well documented their vehicles had this problem on models from 2010-2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541857August 31, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
The car was parked, started up to pull out of the parking space, preceded to back up. The car moved a couple of inches out of the parking space. The car position was half in the parking space and half way in traffic. Then the car locked up with lights appeared on the dashboard, engine light comes on, ESC and car with wiggly lines. The car would not move forward, reversed, nor could I cut off the engine. Was afraid to take foot off brakes since the car would not cut off engine. Call the tow truck and it was towed to the dealer with engine running and lights still on. Dealer said they have not seen this before. After researching ESC lights on Equinox, complaints and concerns has been reported since 2018 on Equinox models. We did not have any problems prior to this nor any warning signs. Brought the car new 2022 Equinox, and this happen with 10, 385 miles on the car. The car never been in an accident. Danger and safety was the car was stuck in the middle of the street and partial in the parking space, making it dangerous for continued traffic and potential accident. The dealer still has the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541583August 30, 2023
ENGINE
The 2.4L Ecotec engine has a known issue, established in a previous GM service bulletin for older models using the same engine, that causes the rear main oil seal to burst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541544August 29, 2023
SERVICE BRAKES
Pulling out of a parking lot. Service brake assist light came on. Brake malfunction. My kids and my safety at risk because I could have crashed had I not stopped. Car stalled and unable to restart. Car had to be towed. Mechanic looked at the care and the vacuum pump is broken and affected the timing chain. 2018 chevy Equinox. Many other reports online of this issue with Chevy. Per Chevy there are no recalls on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541164August 28, 2023
ENGINE
Piston Rings leaked excessive oil which led to engine damage and engine failure. Engine could have caught fire or failed during driving. No warning lights came on to warn of the problem. The incident occurred 480 miles from home. It is a serious safety concern to the drivers and others on the road at time of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541065August 27, 2023
FUEL/PROPULSION SYSTEM
Fuel pump and module failed. Car started but left me stranded less than a mile from my house. It had to be towed to a repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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