Chevrolet Colorado Complaints

411 consumer complaints on file.

#11679261August 8, 2025
ELECTRONIC STABILITY CONTROL (ESC), STEERING, ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was stiff and difficult to turn in either direction. In addition, the passenger’s side mirror failed to illuminate while another vehicle was passing by as intended. The messages "Reduced Acceleration", "Service Steering", and "Service Drive Train" were displayed on the instrument panel. The ESC warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not yet determined. The contact stated that while driving at various speeds, the vehicle lost automotive power. The vehicle was not repaired, and the failure became progressively worse. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679197August 7, 2025
SERVICE BRAKES
The right front brake caliper failed with 15747 miles. Local dealer made repairs and said the caliper was not the cause. Their cause was blaming a brake controller used in towing the vehicle. If the controller had caused the failure more than one wheel would of been effected. The three remaining wheels all showed fine and had over 7mm of brake lining remaining. The wheel effected had ZERO pad remaining. I have replaced parts in my possession for evidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677720August 1, 2025
UNKNOWN OR OTHER
Purchased brand new April 24, 2025 within two days of purchase the infotainment system went blank after a few seconds it reloaded. This happened off and on for a couple of weeks dealer replied its a known issue. After 5 weeks the infotainment system and the driver dash went completely blank and stayed that way. The infotainment system had a picture of a care with a wrench and screw driver stating software update failed. I was out of town and stopped at a certified Chevrolet dealer and was told they could not fix it. That there was a software update but no eta on when it would be sent over the air. Now the infortainment system doesnt load when i start the car just the warning about the software update. I took the vehicle to a local dealership and they had the vehicle for 5 hours and could not get the system to accept or update the software. Sometimes the infortainment center will load but doesnt work properly and continues to go blank while driving leaving me with no speedometer, fuel availability, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675537July 23, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 Chevrolet Colorado. The contact stated that several sensors were activated with contact being alerted to an issue with the Lane Keep Assist, and the vehicle veering out of the intended lane. The contact stated that while driving 45 MPH, the Forward Collision Avoidance: Automatic Emergency Braking activated unintendedly. The contact stated that the failure was self-corrected. The dealer was contacted, and an appointment was scheduled. The contact inquired of the the dealer if the VIN was included in NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The dealer informed the contact that the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674845July 20, 2025
FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel tank failed in a manner rendering the vehicle unusable as it can not be refueled. The fuel tank failed at the inlet, leaking fuel in major quantities during refueling. It is available for inspection. How was your safety or the safety of others put at risk? Major quantities of fuel leaked from the vehicle onto the roadway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Currently the vehicle is at a dealership awaiting repair. The parts are on backorder with no expected date. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I don't believe so. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The problem became apparent during refueling. It began on July 3, 2025. The vehicle has been owned for less than one year and has about 17,801 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673055July 12, 2025
STRUCTURE:BODY
After the ignition was turned off, unable to remove the ignition key. Restarting the vehicle and rocking the gear shifter back and forth and rotating the steering wheel enables the key to be finally removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672266July 9, 2025
ENGINE
The contact owns a 2023 Chevrolet Colorado. The contact stated that while driving, the vehicle decelerated from 70 MPH to 30 MPH. During the failure the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed an engine cylinder misfire. No further information was available. The contact stated that the vehicle was serviced by the dealer on several occasions for the failure however, the failure persisted. The contact stated that the vehicle was unsafe to drive. The manufacturer was notified of the failure. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671229July 4, 2025
EXTERIOR LIGHTING
After completing a right turn with a right turn signal, the vehicle will sometimes signal a left turn for 3 blinks. I can feel and hear a clicking from the turn signal switch when initiating the signal to turn right. GM issued TSB 24-NA-235 which was performed on my 2024 Colorado but it did not resolve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670050June 29, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Subject: Urgent Safety and Usability Concern – 2025 Chevrolet Colorado Infotainment/Instrument Cluster Failure To Whom It May Concern, I own a new 2025 Chevrolet Colorado, purchased on June 23, 2025. Just four days later, on June 27, both the infotainment system and the digital instrument cluster went completely dark, rendering the vehicle unsafe and inoperable. It has only 78 miles on it. After researching the issue, I learned this is a known problem to GM and is addressed in Service Bulletin PIT6362 released on 2 April 2025. The bulletin advises dealers not to replace hardware components as the issue stems from a software anomaly. However, there is currently no estimated timeline for a resolution. This leaves me — and presumably many others — with a an expensive investment that cannot be safely driven. Dealer is picking up the vehicle Monday June 23 but I have low confidence they know what to do. This situation is unacceptable. A total loss of vehicle instrumentation and infotainment severely compromises safety, functionality, and trust in the Chevrolet brand. It is alarming that vehicles with such a critical defect were allowed to reach customers. I am requesting the following: Immediate acknowledgment and escalation of this case Clear explanation of how GM is addressing PIT6362 Temporary or permanent remedy to restore my vehicle’s functionality Compensation or alternative transportation options while the issue persists A case number and point of contact for follow-up My question is how GM can continue to sell these defective vehicles knowing someone could, quite literally, get killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669679June 27, 2025
UNKNOWN OR OTHER
Backup camera has failed at 38,000 miles. Backed into a tree damaging the rear bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11668889June 24, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2023 Chevrolet Colorado. The contact had taken the vehicle to the dealer for a routine oil change and after the vehicle was serviced, the contact was provided a multi-point vehicle inspection sheet which showed that the brake pads had received a green check mark and that the brake pads were 7-millimeters or greater on both the driver’s and passenger’s side. The next day upon start of the vehicle, the contact stated that a message "New Brake Pads Detected" question was displayed on the instrument panel. The contact selected the "No" option followed by another question to service the brake pads. The contact then stated that a "Service Brake Pad Monitoring System" message appeared on the instrument panel. The vehicle was taken back to the dealer where the dealer was informed of the messages. A mechanic inspected the vehicle and informed the contact that both the brake pads and rotors needed to be replaced. The contact was also informed that the brake pads were 2 millimeters or less, despite the contact receiving information the day prior which stated otherwise. The contact questioned the dealer about the discrepancy and was informed that the computer provided the results for the multi-point vehicle inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668517June 23, 2025
SERVICE BRAKES
Vehicle shaking very badly when braking. Then “Service Brake Monitor” message displays. Took it to a Chevy dealership who said my rotors were warped. Turns out many people are complaining about it on Reddit. I purchased vehicle with less than 20k miles on it and it was a Chevy certified used vehicle. I don’t feel safe driving it and Chevy will not foot the bill. This could potentially be dangerous for other drivers and my guess is the parts are defective or something other than “driving conditions” are at play. This should not be happening!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668440June 22, 2025
ELECTRICAL SYSTEM
The phone charger will not charge phones. Connects then disconnects within 5-10 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667970June 19, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS check engine light came on after initially taking the vehicle in because of the brakes feeling weird and making noise. This similar issue has been experience by multiple users reported on a Chevy Colorado group page on facebook to include 2 cases of individuals, one with a Colorado and another with a GNC Canyon, both GM vehicles, that had their brakes fail while operating the vehicles. This was a concerning issue because, in my case, while I drove the vehicle, I was able to punch the brake pedal all the way to the floor while the vehicle was slowing down. The vehicle and part were inspected about 3 different times with the final time, and with video proof of an odd noise it was making, which then caused the dealership service department to actually check the brake pump which then they found to be faulty and needed replacing. This also took about a month and a half of wait time because the part was on backorder. I also spoke to Chevrolet directly where they did not seem to be aware nor cared at the fact I explained to them many owners experienced this same issue and did not acknowledge my concern for safety of the vehicle itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667959June 19, 2025
VISIBILITY/WIPER
Sunroof exploded while driving down the highway. Glass shattered everywhere in the interior as well all over our child car seat. Fortunately I was the only person in the truck at the time. Due to the violence of the incident I had to gain control due to the sound and flying glass. Had all windows and sunroof close with the AC on. Was going approximately 65 mph. Clear sunny day. I have more photos and video if needed. Dealer has been contacted and they will replace the sunroof under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666978June 15, 2025
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
I have been having intermittent issues with a warning on dash says service safety retrain system vehicle will shut off on its own doesn't want to restart Vehicle was taken to dealership for a tsb as well as the shutoff issue they had the truck 28 days said they diagnosed the truck could not duplicate my concerns I also explained the issue with display going out flickering brake lights etc, intermittent issue with btakes being hard then extremely soft, i even showed video that they can clearly hear me talking on they did not care. when I picked the truck up from dealership the mileage in was same as mileage out as noted on the paperwork and matches pictures I took They never drove the truck. On Wednesday June 4, 2025 while driving home I ended up running a stop sign and barely missing a car because truck shut off causing my brakes to not respond I was able to get it to stop just in time it was witnessed by a local law enforcement agency I showed the officer my truck would not start and pedal was unresponsive was told it had to be towed had a friend tow to my house. on Saturday June 14, 2025 while on my way to Northern Duchess Hospital the warning came on the display and vehicle shut off I was able to get it off the road could not start it had to call for someone to drive me to the hospital upon release at 5am I had to call my brother to pick me up we got truck to start after 20 mins while driving it he informed me I had no brake lights turn signals or headlight the display was black no speedometer nothing had to call friend to tow again once at my house he started checking fuses found 4 melted fuses one was ECM the others were body control module and something else this truck has 7300 miles on it the problems are getting worse last time at dealership service manager stated he wasn't wasting more than 20 minutes on diagnosing anything. Other issues are windows going down on there own climate controls coming on by itself and air coming in by top of windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665235June 6, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Complete engine failure due to defective crankshaft malfunction, truck taken to certified repair shop and then dealer, deal not responding for 24 days. Engine failed traveling on the highway was fortunately able to pull over, stranded. Engine light came on and the engine failed completely 5-10 min after on a 2 hour return trip home. Certified repair shop informed me this is the exact same reason of the recall just that my vehicle wasn’t currently under the recall. Vehicle component has been recalled on other Chevrolet vehicles manufactured during the same time just not this one yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665108June 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving 45 MPH, the vehicle lost automotive power. No warning light was illuminated. The contact pulled over to the shoulder and the started and fuel pump fuse were replaced as a temporary repair. The vehicle was towed to a local dealer, where it was diagnosed and determined that the starter and fuel pump fuse needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer; however, after the second attempt to repair the vehicle, the failure persisted. The vehicle was taken to Stingray Chevrolet (2002 N Frontage Rd, Plant City, FL 33563); where the vehicle was purchased, and the contact requested a second opinion. The contact stated that the vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664627June 3, 2025
STRUCTURE
The contact owns a 2023 Chevrolet Colorado. The contact stated that while driving through a carwash, the roof suddenly became concaved. Upon leaving the carwash the roof suddenly made a loud pop and returned to the normal position. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a structural failure with the roof. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664571June 3, 2025
ELECTRICAL SYSTEM
Not able to remove the key from the ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Colorado