Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10578744April 14, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2011 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE INTEGRATED FLIP KEY SYSTEM. *SMD THE CONSUMER STATED HE NOTICED A PROBLEM WHILE DRIVING HIS MOTHER'S VEHICLE. IN ORDER TO ACTIVATE THE IGNITION, THE DRIVER MUST EXTEND THE BUICK INTEGRATED FLIP KEY. AFTER THE FLIP KEY WAS INSERTED INTO THE IGNITION, THE DRIVER MUST TURN THE BUICK INTEGRATED FLIP KEY DEVICE TO START THE VEHICLE. DURING THE PROCESS, THE DRIVER OFTEN INADVERTENTLY PLACED PRESSURE WITH HIS OR HER THUMB OR INDEX FINGER ON THE TRUNK LATCH DISENGAGEMENT SWITCH. THE SWITCH DISENGAGED THE TRUNK SECURITY LATCH. HOWEVER, THE TRUNK DID NOT OPEN, TO THE POINT WHERE IT WAS NOTICEABLE TO THE DRIVER OR PASSENGERS. HOWEVER, WHILE STOPPING, THE UN-LATCHED TRUNK INEVITABLY OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578613April 9, 2014
STRUCTURE:BODY, STEERING, VEHICLE SPEED CONTROL
WHILE TURNING LEFT AT A MAJOR INTERSECTION, CAR LURCHED FORWARD AND GAINED SPEED/MOMENTUM WHILE AT SAME TIME STEERING WHEEL BECAME STIFF AND VERY DIFFICULT TO TURN & DRIVER COULD NOT CONTROL THE CAR. CAR DID NOT COMPLETE THE LEFT TURN BUT RATHER CONTINUED DRIVING AS IF ALL ON ITS OWN AND CRASHED INTO A HIGH CURB ON RIGHT SIDE OF CAR. AIR BAGS DID NOT DEPLOY; FRONT CAR PARTS SIMPLY CRUMBLED AND FELL OFF; SUSPENSION WAS RUINED; CAR TIRE WAS PUNCTURED ALONG WITH THE TIRE RIM BEING CRACKED CLEAR THROUGH IN A COUPLE OF AREAS. DRIVER WAS INJURED WITH HEAD INJURY, CRACKED RIB, AND BROKEN RT. FOREARM. CAR WAS TOTALED OUT BY THE INSURANCE COMPANY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577854April 7, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
AUTOMATIC DOOR LOCKS WORK SPORADICALLY ON ALL DOORS. THEY SEEM TO LOCK WHEN THE CAR IS IN DRIVE, BUT WILL NOT UNLOCK WHEN SHIFTED TO PARK OR WHEN YOU PUSH THE POWER UNLOCK BUTTON. A RELATED PROBLEM WITH THE FRONT AND REAR DRIVER SIDE DOOR WHERE THE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. REPLACED THE CABLE IN THE FRONT DRIVER SIDE THAT WAS CORRODED, NOW EXPERIENCING THE SAME PROBLEM WITH THE REAR DRIVER SIDE. I DON'T WANT TO SPEND $200 TO REPLACE ANOTHER CABLE. IF I POUND THE INSIDE OF THE DOOR JUST RIGHT AND IN THE RIGHT SPOT, I CAN GET IT TO OPEN. THE LOCK MECHANISM IS NOT OPENING ALL THE DOORS - I HAVE BEEN STUCK INSIDE THE CAR A COUPLE OF TIMES WHERE I NEEDED TO CRAWL OUT OF THE PASSENGER SIDE BEFORE I FIXED THE DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577618April 5, 2014
AIR BAGS
OUR 2008 LACROSSE HAS HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG FOR A LONG TIME. THE LIGHT WOULD ALWAYS STAY OFF. ABOUT A YEAR AGE WE HAD IT CHECKED OUT BY A DEALER. THEY SAID IT HAD A SHORT IN THE SYSTEM AND WOULD COST $1000 TO FIX. AFTER THEY TROUBLESHOOT THE SYSTEM, THE LIGHT STARTED TO WORK PROPERLY. HOWEVER, RECENTLY IT HAS BECOME ERRATIC, SOME TIMES SHOWING IT OFF FOR A PERIOD OF TIME THEN GOING TO ON. AS THIS IS APPARENTLY THE MOST COMMON PROBLEM WITH THIS MODEL, IS THERE AN INVESTIGATION ONGOING. WE BELIEVE THAT THERE SHOULD BE A RECALL ON THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576362April 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THE APPROXIMATE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576568April 1, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT BOTH HEADLIGHTS FAILED TO WORK WITHOUT WARNING HEADLIGHT RELAY FAILED SEVERAL INCIDENTS POSTED ON LINE. AFTER ARRIVING AT WORK WAS UNABLE TO EXIT THE VEHICLE BECAUSE BOTH INSIDE AND OUTSIDE DOOR HANDLES FAILED TO OPEN THE DOOR. CAR IS CURRENTLY AT A BODY SHOP ATTEMPTING TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575122March 27, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE BRAKE ASSIST WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT REPLACED THE BRAKE PADS AND BRAKE SENSOR. THEY ALSO REPLACED AND REPROGRAMMED THE ELECTRONIC BRAKE CONTROL MODULE AND ELECTRONIC CONTROL MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,019 AND THE CURRENT MILEAGE WAS 23,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574953March 26, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,000 AND DOOR LOCK PROBLEMS BEGAN MARCH 17, 2014. HAVE READ OTHER REPORTS ON INTERNET WEBSITES STATING THIS IS A COMMON PROBLEM ON 2005 TO 2012 BUICK LACROSSE VEHICLES AND POSSIBLY OTHER GM VEHICLES. THIS IS A POTENTIAL SAFETY HAZARD IF DOORS FAIL TO UNLOCK IN THE EVENT OF A WRECK, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574670March 25, 2014
AIR BAGS, SEATS
PASSENGER AIR BAG OFF INDICATOR LIGHT COMES ON AT TIMES WHEN SEAT OCCUPIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574207March 22, 2014
SERVICE BRAKES
STEERING IS ALMOST IMPOSSIBLE TO TURN AT LOW SPEEDS SUCH AS TURNING INTO A PARKING SPACE. OCCURS ALL THE TIME. APPLYING THE BRAKE MAY PLAY A PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573662March 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 BUICK LACROSSE. THE CONTACT STATED THAT HE ENTERED A DRIVEWAY AND NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FUSE BOX WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND REMOVED THE FUSE BOX. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. UPDATED10/08/15 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10573683March 20, 2014
AIR BAGS
AIRBAG LIGHT CONSISTENTLY GOING OFF AND ON THE PASSENGER SIDE. HAVE IT AT THE DEALER NUMEROUS TIMES BUT THE SAME PROBLEM STILL EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573797March 20, 2014
POWER TRAIN, SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS IS A 4CYL CAR WITH EASIEST. UNINTENDED ACCELERATION - THE CAR WHILE GOING DOWNHILL OR SOMETIMES UPHILL, ACCELERATES ON ITS OWN AFTER RELEASING THE GAS PEDAL. I ALMOST HIT ANOTHER CAR ONCE BECAUSE OF THIS. JERKING - THE CAR WHILE DECELERATING FROM 50-40 MPH TO 30-20 MPH JERKS AFTER RELEASING THE GAS PEDAL (WITH AN INTENTION OF DECELERATING) OR WHILE APPLYING BRAKES. THIS HAS BEEN HAPPENING REGULARLY SINCE I BOUGHT THE CAR IN OCT 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573423March 19, 2014
AIR BAGS
MY PASSENGER AIRBAG HAS NOT BEEN WORKING SINCE 2010.WE TOOK IT TO MCEELVEEN BUICK IN SUMMERVILLE,SC IN 2011.THEY SAID IT WAS THE WIRING HARNESS. NEED TO BE REPLACED. WE COULDN'T AFFORD IT. WHY IS THERE NOT A RECALL ON THIS MODEL,BUT ON THE ENCLAVE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573586March 19, 2014
ELECTRICAL SYSTEM
WHILE DRIVING UP A LONG INCLINE ON I-10 VEHICLE BEHAVED AS IF THE IGNITION HAD BEEN TURNED OFF AND KEY REMOVED. IE: ENGINE OFF, NO LIGHTS OR ACCESSORIES, NO WARNING LIGHTS ON DASH. TRAFFIC WAS HEAVY AND MY WIFE WAS FORTUNATE TO SAFELY COAST INTO SHOULDER. INCIDENT RECORDED WITH BUICK, HAVE REFERENCE NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573168March 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573214March 18, 2014
STEERING
NEW CAR..HAD CONTINUED ISSUES OF TILT WHEEL UNLOCKING IN LOCKED POSITION. DEALER HAD TOLD US..WE WERE THE ONLY ONES WITH THE PROBLEM."DID SERVICE..NO RECORDS..DROVE NEW CAR AGAIN..SAME PROBLEM..STEERING WHEEL UNLOCKED..CAUSED NEW CAR TO GO OFF INTO THE DITCH DUE TO LOSS OF SUDDEN CONTROL. CALLED DEALER..THEY SENT UP A TOW TRUCK..I REFUSED TO DRIVE NEW CAR TILL CORRECTED. I SEARCHED INTERNET..FOUND OTHERS WITH SAME PROBLEMS.. THE DEALERSHIP SUPPLIED US WITH A FREE RENTAL..4 WEEKS..AND FINALLY REPLACED THE ENTIRE STEERING COLUMN ASSEMBLY..NO CHARGE UNDER NEW CAR WARRANTY. THE PROBLEM NEVER OCCURRED AGAIN...CAR IS STILL DRIVEN...AND NO PROBLEMS..HAVE 18000 MILES NOW. THE STEERING ISSUE WAS REPORTED TO NHTSA..BUT NEVER WAS FOLLOWED UP BY ANYONE..NO REPLY..NOTHING.. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10572956March 17, 2014
ELECTRICAL SYSTEM
FIRST I KEPT GETTING WARNINGS TO CHECK HAD NO SPEEDOMETER, NO HEAT , RADIO WENT OUT. COULDN'T TELL HOW MUCH GAS WAS IN THE VEHICLE. SCREEN READ LOST COMMUNICATION WITH TELECOMMATICS CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568224March 10, 2014
ELECTRICAL SYSTEM
FIRE IN THE ENGINE COMPARTMENT INSIDE OF RELAY/FUSE BOX. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10565932February 26, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS BRAKING AND STABILITRAC SERVICE LIGHTS CAME ON AND BOTH SYSTEMS FAILED ON ICE COVERED ROAD. VEHICLE SLID OFF ROAD INTO SNOW PILE. NO INJURIES OR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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