Buick LaCrosse Complaints
2,125 consumer complaints on file.
- #10551661November 10, 2013SEATS
I RECENTLY BOUGHT A USED 2011 BUICK LACROSSE CXL. I LIKE THE CAR A LOT BUT AFTER A FEW TRIPS I NOTICED THAT MY NECK AND HEAD POSITION WAS CONSTANTLY BEING PUSHED FORWARD MAKING ME MORE AND MORE UNCOMFORTABLE. I ALSO NOTICED THAT THE HEADREST IS SO LARGE THAT IT IS DIFFICULT TO SEE BEHIND ME ESPECIALLY TO THE LEFT FOR ONCOMING TRAFFIC OR OBSTACLES. I UNDERSTAND THAT THE MANUFACTURERS WERE REQUIRED BY NHTSA TO MAKE THE HEADRESTS TOO FAR FORWARD AND TOO LARGE FOR "SAFETY" REASONS. IF SO, YOU HAVE SUCCEEDED IN MAKING MY TIME BEHIND THE WHEEL BOTH UNCOMFORTABLE AND LESS SAFE BECAUSE MY NECK IS CONSTANTLY BEING PUSHED FORWARD AND I CAN'T SEE BEHIND ME VERY WELL. I DOUBT THAT YOU WILL RESPOND OR, MORE UNLIKELY, MAKE CHANGES TO IMPROVE THIS PROBLEM BUT I HAVE TO DO SOMETHING TO EXPRESS MY OUTRAGE AT WHAT YOU HAVE DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10550359October 31, 2013AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH ANOTHER VEHICLE UNEXPECTEDLY CRASHED INTO THE FRONT END OF THE VEHICLE. THE VEHICLE SWERVED AND CRASHED INTO THE GUARD RAIL. THE DRIVER SUSTAINED BRUISES. A POLICE REPORT WAS FILED. THERE WERE TWO OTHER VEHICLES INVOLVED AND ONE OF THE DRIVER'S SUFFERED FROM AN UNKNOWN INJURY. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THERE WAS ALSO DAMAGE TO THE FRONT SUB FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,449.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10550205October 30, 2013EQUIPMENT, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE REAR VIEW CAMERA PROBLEMS. *SMD THE CONSUMER STATED WHEN THE VEHICLE WAS PUT IN REVERSE, THE IMAGE ON THE NAVIGATOR SCREEN WAS SUPPOSED TO SHOW A YELLOW GUIDELINE TO ASSIST IN ORIENTING THE VEHICLE WHEN IT WAS BEING BACKED UP. THE GUIDELINES WERE A CRITICAL FEATURE OF THE REAR VIEW CAMERA. THE VEHICLE WAS MISSING THOSE GUIDELINES. THE CONSUMER CONTACTED THE LOCAL AND NATIONAL GM REPRESENTATIVES AND THEY REFUSED TO CORRECT THE SAFETY PROBLEM. A FULLY FUNCTIONAL REAR VIEW CAMERA IS A SAFETY NECESSITY WITH THE VEHICLE, SINCE IT HAS A VERY SMALL NARROW BACK WINDOW. COMPOUNDING THE PROBLEM WAS THE UNRELIABILITY OF THE NAVIGATION SCREEN. THE CONSUMER HAD TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE NAVIGATION SYSTEM FIXED TO FUNCTION PROPERLY. WHEN THE NAVIGATION SYSTEM WENT BLANK, THE REAR VIEW CAMERA DID NOT WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549935October 29, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWN A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,500 AND THE CURRENT MILEAGE WAS 115,001.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549674October 27, 2013SUSPENSION, STEERING
A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH POINT ON ONE END AND ONLY THE BOLT WAS HOLDING IT TOGETHER. THE STABILIZER BAR WAS REPLACED AND THE NOISE WENT AWAY. IF I HAD TAKEN THE GM DEALER'S ADVICE I WOULD HAVE SPENT AT LEAST $1,850 AND STILL HAD THE PROBLEM. THE MECH. AT THE INSPECTION STATION SAYS THAT THIS IS A CHRONIC PROBLEM WITH CERTAIN GM MAKES/MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549356October 24, 2013WHEELS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT UPON INSPECTION, ALL FOUR WHEELS WERE FOUND TO HAVE BEEN LOSING AIR DUE TO CORROSION. IN ADDITION, THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT ALL FOUR WHEELS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 65,000. UPDATED 11/19/13*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548929October 22, 2013WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE HEARD A CLICK NEAR THE FRONT DRIVER'S SIDE TIRE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE HUBCAP WAS RUBBING AGAINST THE VALVE STEM, WEARING THE RUBBER DOWN TO THE METAL. THE CONTACT ALSO NOTICED THAT THE OTHER TIRES EXHIBITED THE SAME DEFECT. THE VEHICLE WAS NOT TAKE TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 11/19/13*LJ ALL FOUR OF THE VALVE STEMS WERE WORN DOWN TO WHERE THE RUBBER WAS MOLDED. THE CONSUMER REPLACED THE TIRES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548945October 22, 2013AIR BAGS
THE PASSENGER SIDE AIRBAG SENSOR FAILS REPEATEDLY (AIRBAG WARNING LIGHT COMES ON AND PASSENGER AIRBAG INDICATOR SWITCHES TO OFF) WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT AND SEAT BELT IS SECURED. IT BEGAN HAPPENING ON RARE OCCASIONS, BUT HAS PROGRESSED TO EVERY TIME I HAVE A PASSENGER IN THE VEHICLE. IT USUALLY PERSISTS FOR ABOUT 20 MILES OR SO, AND THEN REVERTS BACK TO NORMAL. THE DEALER INVESTIGATED AND SAID THE REPLACEMENT PART WAS WELL OVER $1,000 AND THAT DID NOT INCLUDE THE LABOR. IT SEEMS THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE OF VEHICLE, AND WITH THE EXORBITANT COST OF A REPLACEMENT PART, GM NEED TO MAKE SOME ACCOMMODATIONS FOR THE OWNERS OF AFFECTED VEHICLES TO HAVE THE REPAIRS DONE AT A REASONABLE COST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548093October 16, 2013WHEELS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE CLEANING THE RIM ON THE TIRES, THE TIRE STEM BECAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-CALIBRATED. THE CONTACT MENTIONED THAT AFTER THE REPAIRS, THE TIRES WERE CONTINUOUSLY LOOSING AIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546943October 6, 2013ELECTRICAL SYSTEM
WEDNESDAY MORNING, I HAD AN APPOINTMENT, THEN STOPPED AT THE STORE, CAME HOME PULLED INTO THE GARAGE, CAME IN THE HOUSE, MY HUSBAND WAS OUTSIDE, & SMELLED RUBBER BURNING, HE WENT OUT FRONT TO CHECK, I HAD LEFT THE GARAGE DOOR OPEN, HE TURNED AROUND & LOOKED IN THE GARAGE, SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. THE WHOLE RELAY SWITCH BOX WAS MELTING & THE SMOKE WAS VERY BAD, HE GOT THE BATTERY CABLES OFF. I TOOK AN EXTRA WARRANTY ON THE CAR WHEN I BOUGHT IT, BUT AM TOLD IT DOES NOT COVER ELECTRICAL FIRES, WHAT A RIP OFF, I TRADED AN 2001 BUICK LIMITED ON THIS 2008 BUICK LACROSSE, ON 07/17/2013. I AM REALLY UPSET ABOUT THIS, & WITH THE DEALER SHIP, & GENERAL MOTORS. I AM TOLD THERE ARE NO RECALLS FOR THIS PROBLEM, & IT IS VERY RARE FOR THIS TO HAPPEN, BUT THIS IS NOT WHAT SEE ON THE WEB. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10545554September 26, 2013VEHICLE SPEED CONTROL
I BELIEVE THE VEHICLE HAS SOMETHING THAT MAY OR MAY NOT EVER BE FOUND BY A TEST DRIVE AT DEALER BY SERVICE MECHANIC. I ALSO BELIEVE THIS STARTED BEFORE THE POSTED MILEAGE ABOVE BUT I DO NOT HAVE ALL PAPERWORK FROM DEALERSHIP THAT SERVICED IT. VEHICLE WILL BOG DOWN AFTER YOU START TO ACCELERATE ON HILLS, AROUND CURVES, AT TAKE OFF. SOMETIMES THIS ENABLES TRACTION CONTROL LIGHT BUT NOT ALWAYS. I WILL HAVE NO ACCELERATION FOR SECONDS AND IS VERY UNSAFE AS THE LAST TIME IT DID IT I WAS COMING AROUND A DANGEROUS CURVE WITH A DUMP TRUCK BEHIND ME AND COULDN'T SPEED UP BECAUSE HAD NO POWER WHEN PUSHING THE GAS PEDAL. I ALSO HAD IT HAPPEN AS I WAS PASSING ANOTHER VEHICLE AND IT ALL BUT STOPPED BESIDE THE VEHICLE I WAS ATTEMPTING TO PASS. NO ACCELERATION CAN LEAD TO SEVERE INJURY OR DEATH DEPENDING ON CIRCUMSTANCES AT TIME OF INCIDENT. I HAVE TAKE TO DEALER MORE THAN 3 TIMES FOR SAME ISSUE TO BE TOLD ITS NOTHING AND THEY CANT DUPLICATE THE PROBLEM. EVEN I KNOW THAT SOME CARS HAVE ISSUES THAT ARE NEVER FIXED OR FOUND! I HAVE CONTACTED GM TO GET THE RUN AROUND FOR WEEKS THEN FINALLY BE TOLD NOTHING CAN BE DONE BECAUSE THEY AREN'T PREPARED TO DROP THE ENGINE BECAUSE IT MAY COST $4000. IF I GET HURT IN THIS VEHICLE IT IS GOING TO COST A WHOLE HECK OF A LOT MORE THAN THAT! I DO NOT WANT THE ENGINE DROPPED I AM FILING A LEMON LAW COMPLAINT AND WILL CONSIDER A DEALER BUY BACK BUT I AM NOT DROPPING THIS BECAUSE I AM NOT IMAGINING THIS AS THE DEALER SAID... I HAVE READ SAME ISSUES ONLINE SO I KNOW I AM NOT THE FIRST WITH THE BUICK PROBLEM. THE CAR IS UNSAFE SO WE WILL JUST LET THE ATTORNEYS HASH THIS OUT! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544716September 21, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT POSSIBLE TO BRING IT IN WHEN HAPPENS AFTER DARK. THE INTERNET IS FULL OF PEOPLE COMPLAINING ABOUT THIS HAPPENING AND HOW DANGEROUS IT IS BUT GM DEALERSHIPS REFUSE TO DO ANYTHING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543476September 13, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROADWAY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,765.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542217September 6, 2013ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STABILITY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT POWERED OFF THE ENGINE AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 5 MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT A HARNESS AND SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT BEFORE THE CONTACT LEFT THE DEALER, THE FAILURE RECURRED. THE DEALER THEN STATED THAT A MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10541993September 5, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 17,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542083September 5, 2013SERVICE BRAKES, ENGINE, STEERING, VEHICLE SPEED CONTROL
I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" I FOUND THAT THE POWER STEERING WAS ALSO OUT. I COULD NOT PULL COMPLETELY OFF THE ROAD, THUS CREATING A DANGER TO ANY CAR ON BURTON ROAD. WHEN I TRIED TO RESTART THE CAR THE ENGINE WOULD NOT START. THE CAR WAS TOTALLY INOPERABLE. IT HAD TO BE TOWED 20 MILES TO THE DEALERSHIP LATE AT NIGHT. THE CAR HAD JUST PASSED THE 50K MILE BUICK INSPECTION. ON THREE PRIOR OCCASIONS, THOUGH, THERE WERE PROBLEMS WITH A WINDOW MALFUNCTION, AND TWO DOORS LATCHES ON THE DRIVER'S SIDE. THE SERVICE REPORT STATES THAT THE ENTIRE IGNITION COIL AND MODULE ASSEMBLY WAS REPLACED ALONG WITH THE IGNITION MODULE. I WAS TOLD THAT THE SAME ASSEMBLY DESIGN WAS USED IN THE BUICK LESABRE, THE CHEVY IMPALA, AND ONE OTHER BUICK MODEL. BUICK APOLOGIZED FOR THE FAILURE OF THESE COMPONENTS AND FOR PUTTING ME AND MY PASSENGERS INTO WHAT WAS A LIFE THREATENING SITUATION. I WAS TOLD BY THE SERVICE DEPARTMENT OF BAIERL CHEVROLET (A QUALITY DEALERSHIP AND SERVICE ORGANIZATION) THAT THIS PROBLEM HAS OCCURRED WITH OTHER OWNERS, BUT NONE HAD BEEN IN THE SITUATION I WAS IN. I WANTED TO REPORT THIS BECAUSE I FOUND NO INDICATIONS ON THE BUICK WEBSITE THAT SUCH FAILURES WERE POSSIBLE. HAVING LOST TOTAL CONFIDENCE IN THE CAR AND ITS DESIGN, THAT I TRADED IT IN FOR ANOTHER CAR AND TOOK ON EXPENSES THAT I HAD NOT BUDGETED FOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542123September 5, 2013ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STABILITY CONTROL SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN THEN STATED THAT THE STABILITY CONTROL MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537519August 27, 2013ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537237August 26, 2013ENGINE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CRANK POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10536689August 22, 2013ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
I HAVE HAD MULTIPLE ISSUES WITH MY 2012 BUICK LACROSSE, IT STARTED SOONER THAN THIS WITH MY AIR DEFLECTOR FALLING OFF AT 75 MPH AND ALMOST FLIPPING MY CAR. THIS TIME ON JULY 30TH MY VEHICLE WENT COMPLETELY OUT FROM THE MEMORY LOSS, THE TRANSMISSION JUST STOPPED WORKING AND I WAS STALLED IN ONE OF THE BUSIEST INTERSECTIONS IN MY CITY. AS I WAS TRYING TO GET MY VEHICLE TO MOVE AGAIN THE LIGHT TURNED RED AND AN 18 WHEELER ALMOST BROADSIDED ME. I FOUND OUT THAT BACK IN MAY A SAFETY RECALL WAS SENT DOWN ON MY VEHICLE. THE ONES WITH EASIEST THE BATTERY IN THE BACK CAN CATCH FIRE AND CAUSE PROBLEMS. I DID NOT EVEN GET MY NOTICE UNTIL I HAD PICKED MY VEHICLE UP AND GM SAID THEY WEREN'T GOING TO SEND NOTICES UNTIL THEY "HAD A PROBLEM" WELL PARTS ON NATIONAL BACK ORDER DUE TO THE PROBLEM SEEMS LIKE A HUGE PROBLEM. GM KEEPS GIVING ME EXCUSE AFTER EXCUSE AND DOES NOT WANT TO HELP ME IN ALL THE PROBLEMS I HAVE HAD. MY AIR DEFLECTOR FALLING OFF THEY SAID COULD NOT HAPPEN, I SAID IT DID AND IT IS GONE, CAN'T REPRODUCE SOMETHING WITH NOTHING THERE. IN FRONT OF MY NEIGHBORHOOD A CADILLAC ESCALADE DROPPED HIS AIR DEFLECTOR TOO, SAME SIDE DROPPED, SAME SIDE TWISTED OFF, NOTHING IN THE ROAD TO CAUSE THE PROBLEM AND I HAVE THE PROOF YET GM DOESN'T CARE AND STILL SAYS IT DOESN'T HAPPEN. MY MECHANIC SAID IF IT IS NOT INSTALLED PROPERLY THEY WILL JUST FALL OFF, THE AIR DEFLECTORS ON GM PRODUCTS ARE HELD ON BY ONLY 2 BOLTS, THE OTHER SPOTS HAVE NEVER BEEN BOLTED ON, NOW I HAVE A DAMAGED VEHICLE AND GM SAYS IT DOESN'T HAPPEN. I HAVE ALMOST BEEN KILLED THREE TIMES AND MY DAUGHTER ONCE IN THIS VEHICLE, HOW NORMAL IS THAT? PLEASE HELP!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0