Acura RDX Complaints

2,183 consumer complaints on file.

#11498956December 27, 2022
STRUCTURE:BODY
When backing out of my driveway and turning wheel to the left I get two loud popping noises from behind me. Other online reports identify this as a problem with the sunroof. I also have instances where the sunroof does not fully close unless I repush the close button. Dealer rep suggested this is most likely due to an issue with the sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498858December 26, 2022
UNKNOWN OR OTHER
Rear glass window shattered out of nowhere. Thankfully the car was parked when it happened. It’s bound to happen on these cars and when reported to Acura they did nothing. My car was parked in front of my house all night with a camera recording it and there was nothing else that could’ve happened to it. Also, when inspected, you can tell the glass was not impacted in anyway. It shattered from the inside out. There was no warning lights or anything prior to the incident. On a side note, I believe this problem is covered under warranty in Canada but not in the US, which means Acura knows about the problem but isn’t doing anything about it here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498695December 23, 2022
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, the rear window shattered without warning or impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to notify the insurance company of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to go through the insurance company and to take the vehicle to a different dealer for diagnosis. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498475December 21, 2022
EXTERIOR LIGHTING
The car's Low Beams do not illuminate the road to a safe degree. I have replaced the low beam lights (done by an auto body shop) with a higher grade bulb but the replacement did not increase the light output. The whole headlight assembly will need to be replaced for it to be safe to drive at night. This seems to be a common problem with the Acura RDX and will be extremely costly to repair in order to make the vehicle safe to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498306December 20, 2022
EXTERIOR LIGHTING
The low-beams have deteriorated in brightness rapidly over the last 8 months as the vehicle reaches 75,000 miles. The bulbs remain lit, but the reflector inside appears to not be adequately dispersing light, producing a very dim low-beam. The high-beams are not affected, indicating no electrical issues. The lack of a sufficiently bright headlight's risk is self evident: but includes the inability to see obstacles or vehicles until too late, inability of other vehicles and pedestrians to react to an approaching vehicle, etc. A dealer confirms this is a recurrent issue in this generation vehicle, and that since the reflector assembly appears to be at fault, changing bulbs is an inadequate solution. There are no warning lights to be noted, as corroborated online by others dealing with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498081December 19, 2022
EXTERIOR LIGHTING
My headlights are dim to the point of unsafe driving at night. I often cannot tell that my headlights are even on. I cannot see the side of the road, or what is in front of me, especially when other cars are approaching -- I have almost hit a person/pedestrian - it was a frightening experience. The problem has been confirmed only by my mechanic. I have contacted Acura The vehicle has only been inspected by my mechanic so far I received no warnings, and the lights progressively worsened over the last 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498093December 19, 2022
VISIBILITY/WIPER
my car has 85K miles on it. the headlights are so dim that they might as well not even be on. I have replaced the bulbs, no help. There's no oxidation on the outer lens of the headlight assembly. There's some kind of defect in the inner reflector or lens of the headlight assembly such that the only solution is to replace the entire headlight assembly. The inner reflector / lens has become so oxidized that it is not at all reflective, and very little light is produced by the headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498100December 19, 2022
EXTERIOR LIGHTING
The headlights are extremely dim making it very difficult to see at night. The bulbs have been replaced and are still very dim. They are available for inspection upon request. There were no messages regarding any failure. And it first was noticed upon purchasing the car and driving it at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497961December 18, 2022
EXTERIOR LIGHTING
Low beam headlights became very dim. Both, left and right (more left than right). When there is some street light, it is hard to notice if the lights are on at all. They don't project enough light to see at night, and the little that they project is not reaching far enough. I can only see a few feet away from the car. It has become dangerous to drive in the dark. Replacing light bulbs did not change anything. This has been worsening gradually, but seems to have accelerated over the past 9+ months to the point that it is dangerous to drive. There has been no indicator warning. The car dealer saw and knew what to do by looking at the headlights: change the entire headlight assembly. I still have the defective parts if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497694December 16, 2022
EXTERIOR LIGHTING
The headlights have become very dim to the point of not being safe on this vehicle. I have tried replacing the headlights with the brightest replacement that does not change the architecture of the lighting (OEM was halogen bulb, replaced with halogen bulb) and it does not make the lighting any brighter. There are multiple other websites that talk about the same issue and it seems to be an issue with the assembly and not the bulb itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497744December 16, 2022
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that after she exited the vehicle, her husband closed the front passenger’s side door, and she heard a crack. The contact stated that the rear window had shattered. The dealer was notified of the failure and the contact was informed that the glass could be ordered; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497808December 16, 2022
EXTERIOR LIGHTING
Headlights are so dim my car cannot be driven at night. The reflective coating inside the light housing has deteriorated and no longer reflects the light. Replacements cost $800 or more. VERY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497625December 15, 2022
UNKNOWN OR OTHER
In April 2022, Acura of Ellicott City diagnosed that my 2013 Acura RDX needed a new Tire Pressure Monitor Sensor, but has been unable to fix due to the part being on back ordered. And today Acura of Naples, Florida also diagnosed same issue (but different part) and same back order. Please investigate since lack of sensor affects safety of the vehicle. Thanks. ---------------------- PARTS Diagnosis per Acura of Ellicott City - need Part # 38320-TX4-A01 Diagnosis per Acura of Naples - need Part # 39350-TX4-A01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497547December 15, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
Vehicle low beam headlights have grown dimmer over time. I've polished the headlight lens and replaced the low beam bulbs in an attempt to increase night driving visibility to no avail. I contacted the dealer's service department who offered no solution to the problem. Now driving at night with high beams activated as only means to provide adequate roadway lighting. This is definately a safety issue affecting nightime driving for the driver as well as oncoming vehicles. Online research finds there are numerous complaints regarding this issue among owner/operators of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497551December 15, 2022
EXTERIOR LIGHTING
Degrading headlight housing materials (reflector?) have made the car undrivable at night without use of high beams. It happened gradually over time so that it was not immediately noticeable until a road trip that required several hours of night driving. City driving at night it wasn't really noticeable until I realized how bad it had become when driving on a long rural interstate at night. Now it is obvious that the low beams are so dim that they are truly a hazard at night. I checked and it is a known issue with this model but no recall was ever issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497368December 14, 2022
VISIBILITY/WIPER
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497458December 14, 2022
UNKNOWN OR OTHER
2019 Acura RDX Advance - Upon entering driver side and closing driver door, rear hatch glass shattered. Vehicle was stationary in my closed garage in Upstate NY after being parked overnight and was then remote started to warm up. Approx. overnight temps were in the teens. There was no evidence of any prior damage to the glass. Damage to the window is more in the lower center above the rear wiper mount.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497191December 13, 2022
EXTERIOR LIGHTING
Headlights are so dim it is unsafe to drive at night. Seems many others complaints of this online and due to reflective film backing material inside the headlights could delaminate The reflective coating on the headlight housing has disintegrated resulting in virtually no low-beam headlight illumination on the roadway Acura changed headlight design in 2015 but no formal recalls on earlier vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497065December 12, 2022
EXTERIOR LIGHTING
At approximately 65-68K miles, my low beam headlights started becoming very dim. My car now has approximately 78K miles and I cannot drive at night without using my high beams. The low beams are so dim that unless I am on a lighted street or another car is riding beside me, I simply cannot see. I've replaced the bulbs and had the headlight housing cleaned to no avail. The local Acura dealer maintenance told me that Acura is aware of this problem but has not done anything to fix it because the cars are considered "old". He said it was a problem with the mirror that reflects the low beam lights outward that is getting burned out. The only fix he suggested was replacing the whole assembly which was thousands of dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496975December 11, 2022
EXTERIOR LIGHTING
The low beam headlights are dimming and the bulb replacements or headlight cleaning aren't helping at all. It's dim to the point where the road lines are barely visible in the dark with the headlights on. I've read online that RDX 2013-2015 models have similar low beam headlight issues due to the defect in the headlight housing's reflectors. I believe this is the case for my car and this is a safety issue that the manufacturer (Acura) should be addressing. My car is available for inspections, if needed. I have not been to the dealer yet, but I can get them to verify it, if needed. My vehicle has not been inspected by the manufacturer, police, insurance or others. There is no warning lamps, messages or other symptoms. The lights have been gradually dimming over the past several years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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