Acura RDX Complaints

2,183 consumer complaints on file.

#11501435January 12, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Acura RDX. The contact stated while driving various speeds, the low-beam headlights were significantly dim. There was no warning light illuminated. The contact stated that the failure had worsened, causing her to drive with the high-beam headlights activated. The vehicle was taken to the dealer where it was diagnosed that the headlights needed to be replaced. The dealer informed the contact that she had to pay out-of-pocket for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501441January 12, 2023
UNKNOWN OR OTHER
The back windshield just shattered when I closed the drivers door. I looked online and it seems like a known issue and Acura is not taking any responsibility for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501272January 11, 2023
VISIBILITY/WIPER
Headlight assembly units had to be replaced. Low beam light essentially non existent. As a 77 year old driver need bright lights. Truly a safety hazard issue . Replacement of bulbs 2 times with no improvement. Was told need new assembly. Same problem with Acuras in other years but recall not issued for 2013 RDX. Why not? A defect in manufacturing that will cost me several thousand dollars to fix.. That is not acceptable. Can't drivecar after dusk like this nor can I sell as is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501048January 10, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Acura RDX. The contact stated while driving 15 MPH, the low-beam headlights failed to function correctly. The contact replaced the light bulbs, but the failure persisted. The dealer was contacted, and the contact was informed that there was no recall on the VIN for the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 150,000. The consumer purchased new headlights and stated a tremendous difference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501123January 10, 2023
EXTERIOR LIGHTING
Low beam headlights are very dim, even after replacing the bulbs. This is a very obvious existing condition, that can be witnessed by looking at the low beam headlights when they are turned on for the vehicle. This appears to be a common problem for 2014 RDX models. It appears that the projector housing coating has disintegrated on the headlight assembly, causing the low beam headlight to appear very weak. This might be similar to low beam headlight recall for 2014 RLX models, but, there has not been a similar recall for RDX models. The dim low beam headlights makes it very unsafe to drive during night time conditions. High beams seem to work fine, but, obviously, cannot be used continuously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500925January 9, 2023
UNKNOWN OR OTHER
At the end of the work day, I approached my car that had been remotely started through the app approximately 5 minutes prior. I put my work bag in the back driver side, closed the door, then heard small items hitting the ground. I went to the back of the car and found the back window on the lift gate shattered. The door wasn’t slammed. The lift gate has only ever been operated with the power feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500659January 8, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While accelerating on the highway the vehicle lost power. Pressing the gas did nothing. Engine light blinked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500561January 7, 2023
EXTERIOR LIGHTING
Low Beam headlight are very dim at night and very unsafe to drive. I have to drive with high beams so I can see which makes it unsafe for other cars. I replaced bulb with no improvement. I read many cases of this online. Acura needs to have this recalled to replace headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500291January 5, 2023
EXTERIOR LIGHTING
My low beam headlights barely put out any light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500354January 5, 2023
EXTERIOR LIGHTING
Ive always have problems with headlights low beam, they simply dont illuminates the road at night, I have to use high beam making others to flash their high beams at me. I have change bulbs but no matter what I instal they dont illuminate enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500200January 4, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
I have 2014 Acura RDX with VIN: 5J8TB4H32EL008430. I'm facing with headlight issue since many years where my headlight with low beam is very dim and the roads are not visible in the dark. It is a major safety issue and my family was recently almost met with an accident. After the incident, I have changed the bulbs too but it didn't resolve the issue. I have searched online and found that many customers with Acura RDX are facing the same issue. I also checked in recall section but didn't find that except Acrua RLX has the recall for headlight. This is a major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499978January 3, 2023
EXTERIOR LIGHTING
Headlights are too dim. This poses a safety risk while driving at night. I contacted the dealer, only requesting a price of replacing the bulb (before I researched it is more than just the bulb). I was informed that this is a known issue. No one inspected it. There are no warning lights. I would like to file a complaint so a recall can be issued and owners do not have to pay out of pocket expenses for a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499834January 2, 2023
EXTERIOR LIGHTING
The headlights on the 2015 Acura RDX are so dangerously dim that it isn't safe to drive at night or in any other low-light condition. The low-beam reflector itself has oxidized and is not reflective at all, and no amount of brighter bulbs or clean outside lenses can solve the issue. The only recourse is to replace the entire housing. A quick online search shows that this is a common complaint and issue for 2013, 2014, and 2015 Acura RDX base models. There was a recall issued for the same issue on the Acura RLX but not the Acura RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499679January 1, 2023
EXTERIOR LIGHTING
The headlights on my vehicle have been very dim, to the point of being unsafe to drive at night, and especially in inclement weather. Driving at night time in low light conditions the road is barley visible, especially during precipitation. I have replaced the bulbs for both headlights multiple with no improvement to visibility. I have also tried having the headlight lenses cover polished, which also yielded no improvement to visibility. The visibility provided from the headlights was sufficient when I first purchased the vehicle. The visibility issue started with the headlamp bulbs failing many times since my ownership of the vehicle. During the period of time of replacing the bulbs, I started notice a significant reduced visibility while driving in low light conditions. I would constantly check my headlights because I thought I had a headlight bulb out. That was not the case. The light projected from the headlights was very dim. I have contacted the Acura dealership, where I purchased the vehicle as a certified pre-owned. They informed me over the phone that it would cost me a diagnostic fee of approximately 175.00 to trouble shoot the problem. I even started consulting aftermarket vehicle shops. All of the aftermarket shops told me that they couldn't guarantee if replacing the whole headlight assembly would fix the problem, ass it could also be an electrical problem for the low light visibility. I have reached the point to wear driving at night time is just unsafe. I am now in the process of having both headlamps replaced at my own expense, not knowing if this will resolve the problem. Since the inception of this problem, there has been no other indication of an electrical or mechanical problem. This evolving safety issue has only gained my attention from my own driving experiences of having to drive in low light conditions, to which I have yet to find a definitive resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499681January 1, 2023
EXTERIOR LIGHTING
Both of head lights are too dim for the 2015 RDX. Not enough lights to safely drive in the night. Commonly known for headlight reflector deterioration; plenty of others have experienced same issue (link below) and it's costly to fix the defect by Comsumer; please ask the car maker to recall and repair the defect https://community.cartalk.com/t/acura-rdx-2015-dim-headlights/180589/15 Similar recall were issued for 2015 Acura RLX: 2014-2015 Acura RLX Recalled To Fix Headlight Flaw https://www.thecarconnection.com/news/1096066_2014-2015-acura-rlx-recalled-to-fix-headlight-flaw
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499685January 1, 2023
EXTERIOR LIGHTING
Low beams gradually got dim and I cannot drive at night with low beams on a huge safety concern as I cannot see driving at night without my high beams on. There must be a recall on these models as there are numerous complaints for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499658January 1, 2023
EXTERIOR LIGHTING
A low-beam headlight is too dim to drive at night, especially during rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499553December 30, 2022
POWER TRAIN, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Since we have had the car we have had multiple issues with the car jerking and shifting hard after driving in S mode then going to standard mode. Dealership told us the transmission is "sensitive" in our model year and if we go 1 mile overdue for a transmission fluid flush we will have shudder/jerking/ hard shifting. (we have changed the transmission fluid 1-2x since have had the car, which is within range of recommended). Last episode- battery was dead, jumpstarted and car jerking at low speeds to the point I did not drive it and had it told. We were also told their was a short in the circuit board that controlled acuralink and what charged the battery. Jerking transmission related per dealership. lastly the sound for the blind spot monitoring is intermittently not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499336December 29, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On 12/22/22, I was driving in a 2021 RDX SH-AWD with my pregnant wife and 2 year old son from Media PA to Pittsburgh PA . It was rainy and 35-40 degrees F the whole drive. Approximately 4 hours into the drive we stopped at a rest stop on the PA turnpike to get gas. While attempting to merge back onto the turnpike from the service road to the right of the turnpike, a truck was coming up behind me in the right hand lane of the turnpike. I was traveling approximately 40mph on the service road, so I went to accelerate to safely complete the merge in front of the truck. Near the end of my acceleration sequence (I estimate I had gotten to approx 65mph) my car went into “limp mode”. I felt an unexpected and immediate loss of power and my check engine light/“MIL” began flashing yellow. I was luckily able to barely avoid a collision with the truck that was approaching. After the light started flashing I was unable to turn the knob to switch drive modes (it was in snow mode at the time this all happened). I was unable to do anything but attempt to drive to safety with severe power loss. I was able to coast my car with minimal accelerator response to the next exit off the turnpike and into a motel parking lot. I shut down the car and then turned it back on. When I turned it back on, the MIL light was no longer flashing and I had normal power restored to the vehicle, but interestingly the auto stop/start feature no longer worked. I was able to drive the remainder of the way to Pittsburgh without any further loss in power, though I was anxious the entire drive considering the major malfunction I had just experienced while attempting a merge at highway speeds. The vehicle only had approx 10,500 miles on it at the time of the incident. The vehicle is currently at the dealership being diagnosed. A case has also been opened directly with Acura/Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499284December 28, 2022
UNKNOWN OR OTHER
Rear windshield shattered. No explanation. I had no tree branches near or on by my car. Car was parked in my driveway. I called Acura corporate and at this time no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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