Acura MDX Complaints

3,381 consumer complaints on file.

#10409007June 27, 2011
SEATS
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE SEATS WERE MADE WITH A DEFECTIVE LEATHER MATERIAL. AS A RESULT, A STRONG CHEMICAL ODOR WAS BEING RELEASED INTO THE VEHICLE. THE CONTACT SUFFERED FROM HEADACHES AND RASHES DUE TO THE ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ODOR WAS DUE TO THE VEHICLE BEING NEW. THE CONTACT WAS ALSO INFORMED THAT THE ODOR WOULD NO LONGER PERSIST AFTER A FEW WEEKS. THE FAILURE AND THE CURRENT MILEAGES WERE 500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10408879June 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE AN ACURA 2004 MDX. 111,000 MILES. SERVICED AS DIRECTED. JUST REPLACED THE TRANSMISSION AND THE TORQUE CONVERTER. THIS IS AN ISSUE THAT IS CLEARLY A PROBLEM. ACURA HAD RECALLS BUT CLAIMED TO HAVE "FIXED" THE ISSUE. THERE IS NO WAY A PROPERLY MAINTAINED CAR SHOULD HAVE TO HAVE A COMPLETE TRANSMISSION OVERHAUL DONE. THE MAINSHAFT HAD TO BE REPLACED AS WELL. THE MECHANICS THAT DID THE WORK ARE EX ACURA MECHANICS. THEY CONFIRMED THAT THIS WAS THE EXACT KINDS OF PROBLEM THEY REPLACED FOR YEARS ON MDX'S. I HAD TO HAVE AN ENTIRE NEW TRANSMISSION WITH MAIN SHAFT AND TORQUE CONVERTER REPLACED. THIS COST ME $3,558.02. THIS IS WRONG. A CAR, ESPECIALLY A HIGH END CAR LIKE ACURA, SHOULD NOT HAVE TO HAVE AN ENTIRE TRANSMISSION REPLACED AT 111K MILES. IT WAS UNETHICAL OF ACURA TO NOT ADVISE ME OF THIS HISTORY BEFORE PURCHASING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408487June 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN:AUTOMATIC TRANSMISSION SHUDDER OR VIBRATION BETWEEN 35 AND 40 MPH.[XXX] TORQUE CONVERTER REQUIRES REPLACEMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408329June 21, 2011
POWER TRAIN
SHUDDERING AND WASH-BOARDING, DUE TO DEFECTIVE TORQUE CONVERTER. ACURA MAILED OUT TRANSMISSION SOFTWARE UPDATES DECEMBER 2009 AND NOVEMBER 2010 TO ADDRESS THIS ON-GOING ISSUE. I HAVE KEPT MINE AND CAN SEND YOU THE DOCUMENTATION ON IT IF YOU WOULD LIKE TO RECEIVE IT. NEITHER SOFTWARE UPDATES FIXED THE ISSUE. NOW THEY ARE SAYING WE NEED TO REPLACE THE TORQUE CONVERTER. THIS IS A WELL-KNOWN SAFETY HAZARD (CHECK OUT THE INTERNET FORUMS ON IT) AND CAN CAUSE FATAL ACCIDENTS. PLEASE CONSIDER A RECALL, ESPECIALLY IN LIGHT OF ACURA'S KNOWLEDGE OF THE ISSUE AND UNWILLINGNESS TO FIX IT THE PROPER WAY BY REPLACING THE PART. THIS CANNOT BE FIXED BY A MERE SOFTWARE UPDATE. THIS ISSUE IS JUST AS BIG AND ON-GOING AS THE TOYOTA ISSUE. PLEASE ISSUE A RECALL ON THIS ISSUE. I UNDERSTAND THAT SOME OF THE ACURA SEDANS (TL'S) ALSO HAVE THIS SAME TRANSMISSION PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407710June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 ACURA MDX HAS BEEN DIAGNOSED WITH A TORQUE CONVERTER PROBLEM AT 71,000 MILES. WHEN WE ARE AT LOW SPEEDS, 35 - 45 MPH THE TRANSMISSION STARTS TO VIBRATE AS IF WE ARE GOING OVER RAILROAD TRACKS. OVER THE PAST FEW MONTHS THE GAS MILEAGE HAS DROPPED SIGNIFICANTLY TO THE POINT THAT WE ARE HAVE TO FILL UP TWICE A WEEK TO DRIVE ROUGHLY 150 MILES. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER 2004-2006 MDX OWNERS WITH THIS SAME COMPLAINT. SOME 2004 MODELS HAVE BEEN RECALLED BUT NOT MINE. HOW CAN THEY ONLY RECALL SPECIFIC VIN'S AND NOT THE ENTIRE MODEL YEAR. THIS IS A FINANCIAL AND SAFETY CONCERN, ONE BECAUSE THE VEHICLES GAS MILEAGE HAS DROPPED SIGNIFICANTLY AND THE TRANSMISSION COULD LOCK-UP OR OVERHEAT AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406798June 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT, ENGINE AND ENGINE COOLING
THE CAR WILL MAKE A VIBRATION SOUND AT RANDOM INTERVALS. IT DOES NOT MATTER WHAT SPEED YOU ARE DRIVING AT OR THE TYPE OF ROAD. ADDITIONALLY, IT FEELS AS THOUGH YOU ARE BEING PUSHED BACK BY THE WIND WHEN THE VIBRATION SOUND OCCURS. AT THIS TIME NO WORK HAS BEEN COMPLETED ON THE CAR FOR THE NEW NOISE. ONE REPAIR SHOP CONCLUDED THAT IT WAS THE ENTIRE TRANSMISSION THAT NEEDED TO BE REPLACED. ANOTHER PLACE FEELS IT IS THE TORQUE CONVERTER. THE TORQUE CONVERTER WAS ALREADY REPLACED ONCE ON THIS CAR DUE TO A DIFFERENT NOISE. THE CAR HAD TO GO TO THE SHOP THREE TIMES TO FIX THE FIRST NOISE. THE CAR WAS FINALLY REPAIRED AFTER A WEEK AND AFTER A NEW TIMING BELT, TENSIONER AND PULLEY, WHICH HAD ALREADY BEEN REPLACED. THEY ALSO REPLACED THE DRIVE SHAFT, IDLER PULLEY AND COMPRESSOR BELT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406799June 14, 2011
SEATS
THE DRIVER SEAT WILL ONLY GO BACK AND FORTH. IT WILL NO LONGER TILT OR GO UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405764June 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 ACURA MDS. THE CONTACT STATED WHILE DRIVING 35 MPH THE TRANSMISSION FAILED. THE GEARS LOCKED BETWEEN SECOND AND THIRD GEAR AND BEGAN TO SHIFT AS IF SOMETHING WAS POPPING IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COST SINCE THERE WERE NO RECALLS OR WARRANTY ON THAT VEHICLE. THE FAILURE MILEAGE WAS 102,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405414June 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404216June 2, 2011
ENGINE AND ENGINE COOLING:ENGINE
2005 ACURA MDX REAR MAIN SEAL FAILURE AROUND 70000 MILES. MOST OF THE MAINTENANCE IS CONDUCTED BY OWNER WITH GENUINE ACURA PARTS PURCHASED ON-LINE AT BERNARDI ACURA, MASSACHUSETTS. NOTICE OIL STAIN IN GARAGE AROUND 70000 MILES, NOW AT 76000 IN DRIPPING SO I TOOK IT TO DEALER IN FAYETTEVILLE, NC FOR INSPECTION AND REPAIR. ASKED FOR HELP FROM MANUFACTURER TO MITIGATE COST BUT WAS DENIED BASE ON DEALER SERVICE HISTORY. HAVE READ MORE COMPLAINTS IN FORUMS. TO ME THIS IS A DEFECTIVE PART. TO REPLACE A $10.00 SEAL COST OVER $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403987June 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT 02 MDX AND HAVE HAD NO ISSUES. BEGAN NOTICING A STUTTER WHEN ACCELERATING. NEVER THOUGHT MUCH OF IT SINCE VEHICLE PERFORMANCE WAS NEVER COMPROMISED. RECENTLY CHECK ENGINE LIGHT CAME ON AND HAD CODE READ. INFORMED IT WAS A GEAR RATIO MISMATCH. CALL ACURA DEALER AND WAS INFORMED I WOULD NEED TO REPLACE THE NON-SERVICEABLE TRANY@ ~$2000! RESEARCHING, FOUND REAMS OF COMPLAINTS FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402892May 26, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, STRUCTURE, EQUIPMENT
I OWN A 2004 ACURA MDX AND 3 OUT OF THE 4 AIR VENTS (CLIPS) IN THE FRONT AREA OF THE CAR ARE BROKEN. THEY ARE VERY CHEAPLY MADE AND FALL INTO PIECES WHEN YOU TRY TO ADJUST THE FLOW OF AIR. I DID SOME RESEARCH AND FOUND OUT THERE IS A LOT OF OTHER PEOPLE ALSO OUT THERE WITH THIS PROBLEM. MANY FORUMS, SUCH AS EDMUNDS, HAS MANY PEOPLE COMPLAINING ABOUT THE SAME THING. THEY EITHER NEED TO BE RECALLED OR ACURA NEEDS TO START SELLING REPLACEMENT CLIPS INSTEAD OF THE ENTIRE AIR VENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401522May 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
1. WHILE ATTEMPTING TO ACCELERATE AT A BUSY 4-WAY INTERSECTION, MY ACURA MDX REFUSED TO GO INTO GEAR OR ACCELERATE. THIS CAUSED ME TO OBSTRUCT TRAFFIC IN THE INTERSECTION, AND COULD HAVE EASILY CAUSED A MULTI-CAR ACCIDENT. 2. THE CAR HAS INTERMITTENTLY REFUSED TO GO INTO FIRST GEAR FOR SEVERAL MONTHS. MANUALLY SHIFTING IT INTO GEAR WOULD TEMPORARILY SOLVE THE PROBLEM. 23. WE HAD THE CAR TOWED TO RON TONKIN ACURA OF PORTLAND. THE SERVICE ADVISER INFORMED US THAT THE TRANSMISSION NEEDED TO BE REPLACED, AND HE HAD CONTACTED ACURA TO REQUEST A "GOODWILL" REPAIR. 24 HOURS LATER, HE CALLED TO INFORM US THAT ACURA REFUSED HIS REQUEST DUE TO THE VEHICLE MILEAGE. (120,000). APPARENTLY ACURA'S POSITION IS THAT THE TRANSMISSION SHOULD ONLY LAST FOR 120K MILES BEFORE NEEDING REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400723May 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 ACURA MDX 77,000 MILES BAD TORQUE CONVERTER. MY CONCERN IS I AM WARRANTEED UNTIL 10/2012 OR 100,000 MILES WHAT HAPPENS IF THIS HAPPENS AGAIN AND I DO NOT HAVE A WARRANTY. THERE ARE QUITE A FEW COMPLAINTS IN REGARDS TO THE TORQUE CONVERTER GOING ON ACURA MDX FROM 2001-2006 MODELS AT LOW MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400534May 11, 2011
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE WAS DRIVING THE CAR, IT SHUT DOWN COMPLETELY - .NO LIGHTS, NO MOTOR, ..COMPLETELY DEAD IN THE MIDDLE OF THE FREEWAY. I WAS SIMPLY DRIVING AND HAD NOT TOUCHED ANY BUTTONS OR DIALS. I WAS (LUCKILY) ABLE TO DRIFT TO THE BREAKDOWN LANE. APPROXIMATELY 45 MINUTES LATER, THE INSIDE LIGHTS TURNED ON AND I WAS ABLE TO CONTINUE DRIVING. THIS MORNING, WHEN I TOOK THE CAR INTO THE DEALER FOR SERVICE, I WAS TOLD THAT ANOTHER CUSTOMER HAD THE SAME PROBLEM, RECURRING EVERY THREE WEEKS OR SO. AT OTHER TIMES, WHEN THE CAR WAS STATIONARY, THE CAR WOULD ALSO FREEZE ON ME, AND AGAIN, AFTER WAITING APPROX. 45 MINUTES, IT STARTED UP. THIS WAS, FOR ME, THE FIRST TIME IT HAPPENED WHILE I WAS DRIVING. MILEAGE ENTERED ABOVE IS APPROXIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399498May 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED A USED 03 ACURA MDX FROM A DEALER ON 4/22/11. I WAS DRIVING THE VEHICLE ON A TOLL ROAD (TX 121) AND WAS TRAVELING AT AROUND 65MPH. CAR STARTED DECELERATING AND WOULD NOT GO INTO GEAR. ALMOST HAD COUPLE OF ACCIDENTS AS THERE WAS NO POWER TO THE DRIVETRAIN. CARS TRAVELING BEHIND ME AT 65MPH+ WERE BRAKING HARD TO AVOID ME. VEHICLE TOWED TO A TRANSMISSION SHOP AND THEY ADVISED THAT IT WAS TRANSMISSION FAILURE. CALLED ACURA CUSTOMER CARE AND CONTACTED THEM ALSO VIA TWITTER. THEY PRETENDED THAT THEY DID NOT KNOW OF ISSUES WITH TRANSMISSION DESPITE MY RESEARCH WHICH POINTS TO NUMEROUS DEFECTS IN THEIR TRANSMISSION. ACURA INDICATED INITIAL INTENT TO CONSIDER COMPENSATE FOR THE COST OF TRANSMISSION REPAIR. AFTER SUBMITTING ALL REPAIR AND TOWING DETAILS/INVOICES, ACURA REPRESENTATIVE - SERGIO RAMOS - INDICATES THAT HE WILL NOT CONSIDER ANY REIMBURSEMENT. ACURA MANUFACTURED AND SOLD A VEHICLE THAT IS KNOWN FOR FAULTY TRANSMISSIONS THAT HAVE ENDANGERED MY SAFETY. I HAVE TRIED WORKING WITH ACURA TO AMICABLY SOLVE THIS ISSUE TO NO AVAIL. ACURA MDX IS A POTENTIAL HAZARD TO PUBLIC SAFETY AND POTENTIAL DEADLY VEHICLE WHICH ACURA FAILS TO ACKNOWLEDGE AND FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397997April 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). SHORTLY AFTER REPAIRS, THE VEHICLE BEGAN TO STALL SPORADICALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE TRANSMISSION WOULD NEED TO BE REPLACED A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE STATING THAT THE VEHICLE WAS REPAIRED ONCE UNDER THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397330April 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT GEARS INDEPENDENTLY. WHEN SHIFTED INTO REVERSE, THE VEHICLE WOULD ABNORMALLY ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395961April 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 ACURA MDX, STARTED TO SHUDDER/VIBRATE/GRINDING NOISE NOTICED JUST AFTER 50K MILES. THE PROBLEM OCCURS WHEN DRIVING BETWEEN 25 TO 45 MILES, TRYING TO COAST OR DECELERATE. ALSO OBSERVED THE SUDDEN HESITATION OF THE VEHICLE WHEN THE SHUDDER OCCURS. IF I PUT IT IN D4 (INSTEAD OF D5) THEN IT DOESN'T SEEM TO BE MAKING THE GRINDING NOISE/VIBRATION. I HAVE REPORTED THE ISSUE AROUND 50K+ MILEAGE TO THE DEALER BUT DEALER SAID THEY CAN'T REPRODUCE/IDENTIFY IT. I HAVE COMPLAINED ABOUT THE SAME PROBLEM IN 2 OTHER VISITS TO THE ACURA DEALERSHIP, EVERY TIME THEY DENIED THE PROBLEM. NOW, AT 90K MILES I COMPLAINED ABOUT THE PROBLEM AND THIS TIME THEY WERE ABLE TO HEAR AND OBSERVE THE SOUND, EXACTLY THE SAME AS I HAVE BEEN REPORTING SINCE IT HAD 50K+ MILEAGE. ACURA DEALER IS SAYING THE WHOLE TRANSMISSION (TORQUE CONVERTER) HAS TO BE REPLACED. FOR A VEHICLE THAT COSTS $40K HAVING TRANSMISSION ISSUES AT 50K MILEAGE IS UNACCEPTABLE. I DON'T DRIVE IT ROUGH AND DON'T NEGLECT THE MAINTENANCE. THERE ARE SO MANY COMPLAINTS IN THE ONLINE FORUMS ON THIS EXACT TRANSMISSION PROBLEMS. ACURA/HONDA CUSTOMER SERVICE IS VERY POOR OR NON-EXISTING, THEY SHOULD BE ASHAMED OF SUCH A PROBLEMATIC COMPONENT IN A LUXURY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394061April 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA MDX FREQUENTLY HESITATES SHIFTING AT ABOUT 1200-1500 RPM. PROBLEM BEGAN AT AROUND 110, 000 MILES AND EXPECT IT'S THE TORQUE CONVERTER OR FAULTY TRANSMISSION THAT IS SO PROMINENT WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX