Acura MDX Complaints
3,381 consumer complaints on file.
- #10393981April 1, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
A RATTLING/SHUDDERING/GRINDING IS OCCURING WHEN ACCELERATING, AND ONLY WHEN ACCELERATING, BETWEEN 30 AND 42 MPH. IT IS A RESULT OF A FAILING TORQUE CONVERTER. PROBLEM ONLY OCCURS WHILE IN D5. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10393819March 31, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 ACURA MDX. I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY MY CAR JERKED VIOLENTLY AND THE D5 BEGAN TO FLASH. THE TRANSMISSION WAS LOCKED AT LOW GEAR AND THE CHECK ENGINE LIGHT WENT ON. MY CAR NEARLY RAN OVER BY A TRACTOR TRUCK. I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE TRANSMISSION AND ENGINE MOUNTS ARE BROKEN, WHICH ARE SYSTEMIC PROBLEMS FOR 2001-2002 ACURA MDX MODELS. HOWEVER, ACURA WOULD NOT BE RESPONSIBLE FOR THIS MANUFACTURING DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390603March 18, 2011ELECTRICAL SYSTEM
RECEIVE "BATTERY CHARGE LOW" WARNING MESSAGE ON CONSOLE ALMOST ON A DAILY BASIS AS SOON AS I OPEN THE CAR DOOR. TOOK TO ACURA DEALER AND HAD CORPORATE INVOLVED AND WAS TOLD THAT ITS THE DESIGN OF THE CAR AND DEEMED THE ISSUE AS A STANDARD LOGIC FEATURE WITH NO ACTION REQUIRED. THIS YEAR MODEL HAS A POWER MANAGEMENT SYSTEM WHICH I BELIEVE IS NEW FOR 2010. I POINTED OUT THAT IT COULD BE THE BATTERY, THE CHARGER, OR THE ALTERNATOR, BUT THEY INSIST ITS NORMAL. THIS HAS BEEN HAPPENING FOR MONTHS AND TOOK CAR BACK TO THEM ABOUT 5 TIMES TOTALING OVER 20 DAYS IN SHOP WITH THEM TELLING ME NOTHING WRONG WITH THE CAR. THE CAR WAS BOUGHT NEW IN 2010 AND I SHOULD NOT HAVE SUCH ISSUES WITH A BRAND NEW CAR. ANOTHER ISSUE DEALS WITH THE DRIVER CONSOLE, GPS CONSOLE, AND RADIO CONSOLE. THEY ALL SEEM TO HAVE A MIND OF THEIR OWN AND LIGHT INTENSITY FLUCTUATED WITH NO LOGIC TO WHEN AND WHY. FOR EXAMPLE, THE HEAD LIGHTS TURN ON WHEN SENSES NIGHT AND THE CONSOLE ADJUSTS ITSELF ACCORDINGLY BUT THAT IS NOT THE CASE WITH THE REST OF THE CONSOLE, THE GPS WILL STAY IN DAY MODE AND THE RADIO WILL BE BRIGHT AS IF IT IS IN DAY MODE. I ALSO COMPLAINED ABOUT THE REAR WINDOW DEFROSTER NOT WORKING TO EXPECTATION AND WAS TOLD BY DEALER THAT ITS WORKING NORMAL. THIS ALL SURFACED A FEW MONTHS AFTER I PURCHASED THE CAR AND DON'T KNOW WHAT TO EXPECT NEXT. THERE ARE BLOGS THAT CAN BE GOOGLED SUCH AS MDXERS.ORG WITH PAGES OF COMPLAINTS ON THIS ISSUE. PICTURE OF THE MESSAGE IS AVAILABLE ON REQUEST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392152March 18, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE THE CONTACT WAS DRIVING DOWN AN INCLINE APPROXIMATELY 20 MPH, THE BRAKES WERE ENGAGED YET THERE WAS NO RESPONSE. THE CONTACT VEERED OFF THE ROAD AND TRAVELED OVER A CURB. THE BRAKES WERE APPLIED NUMEROUS TIMES BEFORE THE VEHICLE ENGAGED AND BEGAN TO DECELERATE. THE ENGINE WAS THEN TURNED OFF TO ALLOW THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE A ROAD TEST AND AN INSPECTION WERE PERFORMED. IN ADDITION, PHOTOGRAPHS WERE TAKEN OF THE VEHICLE. THE TECHNICIAN WAS UNABLE TO DETECT THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392046March 17, 2011POWER TRAIN
MY 2005 ACURA MDX DRIVE TRAIN WILL MAKE A "JUDDER" SOUND AND CAN BE FELT IN THE VEHICLE ALL WHILE LOOSING ACCELERATION AT AROUND 30 TO 40 MPH. THE RESULTING LOSS OF ACCELERATION LEADS TO SERIOUS SAFETY CONCERNS WHILE TRYING TO MERGE INTO TRAFFIC ON RAMPS. THERE WAS A RECALL REGARDING THIS PROBLEM FROM ACURA. I TOOK THE MDX INTO THE DEALER AND THEY DID A PCM PROGRAM UPDATE. THIS SEEMED TO FIX THE PROBLEM FOR ABOUT TWO MONTHS BUT NOW THE PROBLEM IS BACK AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390444March 16, 2011VEHICLE SPEED CONTROL
I HAVE ACURA MDX 2002. ON MARCH 4TH, 2011 WHILE TRYING TO PARK IN A PARKING LOT THE CAR SUDDENLY TOOK OFF (UNINTENDED SUDDEN ACCELERATION) HITTING THE PARKED CAR IN FRONT AND THAT IN TURN HIT ANOTHER PARKED CAR. LUCKILY NOE WAS IN BOTH THE CARS. I HAD NO CONTROL ON THE VEHICLE IT KEPT SPEEDING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390309March 15, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2006 ACURA MDX SHUDDERS AND VIBRATES WHEN ACCELERATING, APPROXIMATELY BETWEEN 30 - 40 MPH. THE SHUDDERING IS PREDICTABLE, OCCURS NEARLY EVERYTIME THE CAR IS DRIVEN. ACURA SERVICE ADVISED US THE TORQUE CONVERTER IS SLIPPING INTERNALLY AND NEEDS REPLACEMENT (IN WRITING). NOW ACURA SERVICE STATES THEY WILL CONDUCT THE TRANSMISSION SOFTWARE UPDATE WHICH SHOULD FIX THE ISSUE. THE CAR IS STILL UNDER WARRANTY, HOWEVER, ONLY 1100 MILES ARE REMAINING ON THE WARRANTY. FROM RESEARCHING THE ISSUE, IT IS CLEAR OTHER ACURA MDX OWNERS ARE EXPERIENCING SIMILAR ISSUES. THE DEALER TOLD ME THEY HAD NEVER HEARD OF THIS ISSUE WHEN I ORIGINALLY REPORTED MY CONCERN IN NOVEMBER 2010, HOWEVER, THEY WOULD LOOK INTO IT. THE ISSUES BEING EXPERIENCED WITH THIS CAR APPEAR TO BE ON PAR WITH OTHER MDX TRANSMISSION ISSUES, THIS APPEARS TO BE NOTHING NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390017March 14, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
HELLO, I AM A VERY FRUSTRATED ACURA MDX OWNER. I HD PURCHASED 2005 ACURA MDX BRAND NEW. I USD THE SUV FOR 3 YEARS WHEN I STARTED HEARING A "VIBRATION" OR "JUDDER"NOISE WHILE CRUISING BETWEEN 20-45 MILES PER HOUR. IN DECEMBER 2010, I RECEIVED A RECALL AND WAS VERY HAPPY THAT THE ISSUE WILL BE RESOLVED. I TOOK THE RECALL NOTICE SENT BY HONDA MOTORS AND WENT TO THE ALHAMBRA, CA ACURA DEALERSHIP. THE DEALERSHIP UPDATED THE PCM A/T SOFTWARE . THE CAUSE IN THE WORK ORDER WAS MENTIONED AS PRODUCT UPDATE - PM UPDATE FOR LOCK-UP CLUTCH FUNCTION. SOFTWARE UPDATE S/B# 09-037. I GOT IT UPDATE WITHIN 3 HOURS AND FINALLY FELT HAPPY THAT MY SUV WILL BE RUNNING FINE. TO MY UTTER DISMAY, I FOUND THE SAME PROBLEM STILL EXISTS. IT IS VERY FRUSTRATING AND FEEL VERY NERVOUS WHILE DRIVING WITH MY FAMILY. I EVEN GET SCARED TO DRIVE THESUV IN CASE IT WILL STOP ON FREEWAY. NHTSA IS A GOVERNING BODY TO HELP SUCH SITUATION. I AM PRETTY SURE, THIS ISSUE HAS BEEN REPORTED BEFORE IN NHTSA WEB SITE. I EARNESTLY REQUEST NHTSA TO TAKE THIS SERIOUS AND POSSIBLE LIFE THREATENING MATTER WITH ACURA AND MAKE THEM ACCOUNTABLE AND RESPONSIBLE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386938March 8, 2011ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2004 ACURA MDX. THERE ARE ABOUT 77,000 MILES ON IT. VSA, VTM-4, ABS, AND AIRBAG LIGHTS KEEP FLASHING. SO I TOOK IT TO MY ACURA DEALERSHIP AND THEY TOLD ME THAT AFTER DIAGNOSTIC THAT THE REAR DIFFERENTIAL FAILED. I BELIEVE THERE IS SOMETHING WRONG WITH THE WIRING OF ALL MDX IN OR AROUND 2004. THERE HAS BEEN NUMEROUS REPORTING OF REAR DIFFERENTIAL FAILURES IN 2003 AND 2004 MDXS. ACURA SHOULD TAKE A LOOK INTO THIS AND MAYBE DO A RECALL. THIS IS VERY DANGEROUS BECAUSE THE TRANSMISSION MAKES A LOUD NOISE AND SLOWS DOWN WHEN YOU ARE DRIVING ALMOST AS IF THE TRANSMISSION WAS ABOUT TO GO OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386833March 8, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE BRAKE LIGHT WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BRAKE LIGHT RELAY. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 57,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 56,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386665March 7, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION FAILED . I DRIVE AN AVERAGE OF 80 MILES TO AND FROM WORK. MOST OF IT WAS HIGHWAY DRIVING. I WOULD NOTICE SOME HESITATION AT LOW SPEEDS IN ABOUT 50,000 MILES BUT WOULD GO AWAY. AT APPROXIMATELY 100,000 MILES THE PROBLEMS STARTED GETTING MORE NOTICEABLE.THE TIME LEADING TO THE EVENTUAL FAILURE OF MY TRANSMISSION WAS A SHUDDER DURING LOW SPEEDS BETWEEN 20 TO 40 MILES PER HOUR. THEN HESITATION DURING ACCELERATION AND THEN EVENTUAL SLIPPAGE OF THE GEARS WHICH ALMOST COST ME AN ACCIDENT BECAUSE IT HAPPENED WHEN I WAS DRIVING IN THE HIGHWAY. LUCKILY I WAS ABLE TO EXIT RIGHT AWAY AND AVERT ANY DIFFICULTIES GETTING HELP AT THE SIDE OF THE ROAD. I BROUGHT IT TO A DEALERSHIP WHICH RECOMMENDED THE REPLACEMENT OF THE TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386606March 6, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2002 MDX TRANSMISSION SHUDDER, VIBRATE, NOISY BETWEEN 20 TO 40MPH. DEALER INSTALL A/T OIL JET KIT TO RESOLVE THE PROBLEM. HOWEVER, THE PROBLEM IS NOT SOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10384343February 24, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
SOME GEAR SLIPPAGE FOR A FEW DAYS PRIOR WHEN FIRST GET GOING IN THE MORNING. THE DAY IT FINALLY WENT, IT DID IT SUDDENLY WHILE GOING ABOUT 35 MPH. FELT LIKE IT KICKED A GEAR OR TWO MAKING THE CAR JERK VIOLENTLY ALMOST CAUSING AN ACCIDENT. I WAS ONLY A BLOCK OR SO AWAY FROM HOME, ALL THE WAY HOME IT WOULD ALMOST REV TO REDLINE WHILE GOING ABOUT 10 MPH. THE VEHICLE ONLY HAS REVERSE NOW AND I'M GOING TO HAVE TO HAVE IT TOWED TO A SHOP LOCALLY FOR A VERY EXPENSIVE FIX. IF I WOULD'VE HAD SOME ONE CLOSER FOLLOWING ME THAT DAY AND WITH MY KIDS IN THE FAR BACK I'M AFRAID TO THINK OF WHAT MIGHT HAVE HAPPENED EXCEPT A LAWSUIT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10384077February 22, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ROUGH AND NOISY STARTING ON 35 MPH. IT NEEDS A TORQUE CONVERTER AND TRANSMISSION REPLACED. THESE CAR IS BECOME DANGERS TO DRIVE, YOU DON'T KNOW WHAT TO EXPECT ANY MOMENT. THIS SHOULD BE A RECALL DUE TO MANY MANY OTHER OWNERS HAVING THE SAME ISSUE. I JUST CALL ACURA CUSTOMER SUPPORT AND THEM SAD THAT I HAVE TO PAY FOR AN ESTIMATE ($200-300) AND THEN ($3000) FOR WORK WHICH SHOULD BE DONE, BECAUSE WARRANTY IS EXPIRED. IS THIS SOME KIND OF CATCH FOR THE CUSTOMERS RIGHT AFTER THE WARRANTY PERIOD? IT IS TOO MANY COMPLAINS ON 55,000 TO 80,000 MILES FOR THAT CAR. IS THIS SOMETHING THAT HONDA INVENTED TO COLLECT MORE MONEY FROM THE CUSTOMERS? I PERSONALLY CANNOT TRUST HONDA ANYMORE. THIS IS RIDICULOUS, A SPECIALLY IF YOU COMPARE THE PRICE ON THIS CAR, WHICH IS ALREADY OVERPRICED BASED ON THE FAKE RELIABILITY. THAT ISSUE MUST BE RECALLED BY HONDA IMMEDIATELY, IF THEY WANT TO KEEP GOOD NAME AND NOT FOLLOW THE TOYOTA, WITH THEIR PROBLEM. I WAS THINKING I AM BUYING GOD CAR, BUT I PURCHASE NOTHING BUT THE TROUBLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383033February 17, 2011POWER TRAIN
VEHICLE SHUDDERS AND VIBRATES BETWEEN 35-40 MPH. WILL BE TAKING TO A DEALER ON FRIDAY 18FEB2011 FOR INSPECTION. THIS HAS HAPPENED BEFORE ALSO BUT I WAS NOT SURE WHAT IT WAS. THIS NORMALLY OCCURS WHEN ACCELERATING AT SPEEDS BETWEEN 30 AND 45 MPH. ALSO RECEIVED A LETTER REGARDING SOFTWARE UPDATES FOR THE TRANSMISSION IN DECEMBER 2010. IT SAID THAT THIS UPDATE HAS BEEN ISSUED IN SEPTEMBER 2009, BUT I WAS NEVER INFORMED OF THIS UPDATE EARLIER. ACURA MYACURA.COM WEBSITE ALSO DOES NOT HAVE ANY INFORMATION ON THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382789February 15, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT TOOK THE VEHICLE IN FOR INSPECTION AND WAS TOLD THAT THE TRANSMISSION WAS SLIPPING. THE FAILURE WAS WITHIN THE REAR DIFFERENTIAL TORQUE CONVERTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THIS WAS A KNOWN FAILURE THAT ACURA HAD BEEN HANDLING ON A CASE BY CASE BASIS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE TRANSMISSION WAS NOT UNDER WARRANTY AND THEY WOULD NOT RECEIVE ANY ASSISTANCE BECAUSE THE CONTACT WAS NOT THE ORIGINAL OWNER. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10382470February 12, 2011POWER TRAIN
AFTER BACKING OUT OF MY DRIVEWAY AND SHIFTING THE CAR INTO D5 THE TRANSMISSION WOULD NOT ENGAGE AND WAS COMPLETELY SLIPPING. AFTER SHIFTING TO A LOWER GEAR I WAS ABLE TO GET THE CAR TO DRIVE AND THEN SHIFTED BACK INTO D5. UPON SLOWING AND THEN TRYING TO ACCELERATE AGAIN THE TRANSMISSION AGAIN COMPLETELY FAILED TO ENGAGE AND HAT TO BE SHIFTED INTO THE LOWEST GEAR TO RE-ENGAGE THE TRANSMISSION. ALSO, ON SEVERAL OCCASIONS WHILE TRYING TO PASS OTHER VEHICLES THE TRANSMISSION WOULD AGAIN COMPLETELY SLIP. ALSO AT POINTS WHERE I WOULD ENTER TRAFFIC FROM A SIDE STREET OR PARKING LOT AS I HAVE TRIED TO ENTER TRAFFIC AT AN OPENING THE TRANSMISSION WOULD FAIL TO ENGAGE WHICH HAS CREATED VERY DANGEROUS SITUATIONS WHERE WE HAVE ALMOST BEEN IN A VERY BAD ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10381125February 8, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
THERE HAS BEEN AN INTERMITTENT GRINDING NOISE AND SHUDDER IN THE TRANSMISSION BETWEEN 35-45 MILES AND HOUR IN 5TH GEAR. THIS IS A KNOWN ISSUE IN ACURA MDX 2002 AND HAS BEEN ISSUED A RECALL FOR OTHER VIN # 'S BUT MINE IS NOT INCLUDED IN THE RECALL EVEN THOUGH IT HAS THE SAME SYMPTOMS. I AM WORRIED THAT IT WILL LOCK UP AND CAUSE AN ACCIDENT BUT THE DEALER AND ACURA HAVE SO FAR REFUSED TO FIX THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10380922February 7, 2011ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, EQUIPMENT
THIS COMPLAINS PERTAINS TO MY 2005 MDX ACURA. WHILE DRIVING UP A SLOPE CLOSE TO MY HOME AT 50MPH, THE DASHBOARD SUDDENLY SHUTS DOWN AND THE WHEELS LOCKED UP. I TOOK IT TO DCH ACURA DEALER IN TUSTIN, CA, AND THEY COULD NOT DETECT ANY PROBLEM OR REPLICATE THE PROBLEM. *LN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10380078February 3, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
2003 MAZDA MDX TRANSMISSION FAILED, AND I WAS NEARLY KILLED WHEN ANOTHER CAR BARELY MISSED HITTING (T BONING, MY CAR) MY STOPPED CAR. MY CAR WENT TO SHIFT INTO 2ND WHEN THE TRANSMISSION FAILED, WENT INTO NEUTRAL, AND CAME TO A DEAD STOP. THE TRANSMISSION FLUID HAS BEEN REPLACED TWICE IN LAST YEAR, DEALER SAID IT WAS DIRTY. THIS DIDN'T MAKE SENSE SINCE ITS A CLOSED SYSTEM. SOMETHING MUST BE BRAKING DOWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0