2021-2025 Jeep Wrangler/Gladiator AC Evaporator Part Return

Jeep has issued Manufacturer Communication 102384, titled "EVAPORATOR - AIR CONDITIONING," to its dealerships regarding specific AC evaporator parts. This communication, dated January 21, 2025, is a proactive quality control measure aimed at preventing the installation of potentially suspect components in 2021-2025 Jeep Wrangler and Gladiator vehicles.

The communication identifies certain AC evaporator parts that are deemed suspect based on their manufacturing date. This measure ensures that only compliant parts are used for service and new vehicle production, maintaining quality standards for the Jeep Wrangler evaporator air conditioning system.

Identifying Suspect AC Evaporator Parts

Dealers are instructed to check their current inventory and incoming shipments for part number 68301871AA. The critical factor for identifying suspect parts is the build date. Any part number 68301871AA that was manufactured before September 30, 2024, is considered suspect. The communication includes an image detailing where to locate the build date code on the part for easy identification.

This specific focus on the build date allows for precise targeting of the components that may not meet quality specifications, ensuring that only affected parts are returned. The goal is to safeguard the reliability of the Jeep Wrangler evaporator air conditioning system.

Dealer Actions Required

Dealerships that have identified stock of the suspect part number 68301871AA, either on hand or in transit, are required to return these components. The return process mandates the use of Return Code 02 for all affected parts. Dealers must ensure that all suspect parts are returned to their facing depot by February 11, 2025.

Furthermore, any open orders for this specific part should also be canceled and new orders placed as needed for compliant components. For any questions regarding the return process, dealers are directed to contact [email protected].

What This Means for Owners

This Manufacturer Communication 102384 is primarily an internal dealer directive concerning parts inventory and quality control. It is not a recall campaign that directly notifies vehicle owners. The purpose of this action is to prevent potentially suspect AC evaporator parts from being installed in vehicles, either during new vehicle assembly or during service repairs.

Owners of 2021-2025 Jeep Wrangler and Gladiator models are not being directly notified by the manufacturer regarding this communication. This measure aims to ensure that any future repairs involving the Jeep Wrangler evaporator air conditioning system will utilize only fully compliant parts, thereby maintaining the expected performance and reliability of their vehicle's air conditioning system.

NHTSA ID: 11013625