Service-Bulletin

2021-2023 Jeep Wrangler Radio Stays On, Battery Drain TSB

A technical service bulletin (TSB 10247953) addresses an issue in 2021-2023 Jeep Wrangler and other Stellantis vehicles where the radio remains on after the ignition is switched off, potentially causing a dead battery due to excessive current draw. This TSB provides diagnostic and repair guidance…

Byeditor marcus weber2021 Jeep Wrangler
2021 Jeep Wrangler — 2021 Jeep Wrangler manufacturer_communication
Editorial illustration generated for this article.
10247953Radio Remained On After Ignition Is Switched OffDead Battery From Excessive Radio Current DrawJeep Wrangler radio stays onJeep Wrangler battery drain2021 Jeep Wrangler electrical systemTSB 10247953Stellantis radio issueDodge Challenger radio problemRAM 1500 battery drain
Jeep Compass
2021
Jeep Gladiator
2021–2023
Jeep Grand Cherokee
2021–2022
Jeep Renegade
2021–2023
Jeep Wrangler
2022–2023
Dodge Challenger
2021–2023
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Dodge Charger
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Ram 1500
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Ram 2500
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Ram 3500
2021–2022
Ram 4500
2021–2022
Ram 5500
2021–2022

Owners of various 2021-2023 Stellantis vehicles, including the 2021 Jeep Wrangler, may encounter an electrical system problem where the vehicle's radio remains active even after the ignition has been switched off. This persistent operation can lead to an excessive current draw, ultimately resulting in a dead battery. This specific concern is detailed in manufacturer communication TSB 10247953, which provides guidance for technicians to diagnose and resolve the issue.

Symptoms

The primary symptoms associated with this manufacturer communication are directly related to the vehicle's electrical system and battery health. Owners might notice:

  • "Radio Remained On After Ignition Is Switched Off": The radio unit continues to play or display information even after the vehicle's ignition has been turned off and the key removed.
  • "Dead Battery From Excessive Radio Current Draw": Due to the radio remaining active, it continuously draws power from the battery, leading to a discharged or completely dead battery, especially after the vehicle has been parked for some time.

These symptoms indicate an underlying electrical fault that prevents the radio from properly shutting down with the rest of the vehicle's systems.

Diagnosis and Trigger Conditions

The TSB 10247953 addresses scenarios where the radio fails to power down correctly. While the summary does not specify complex diagnostic steps, the core trigger condition is the ignition being switched off, followed by the radio failing to enter its low-power or off state. Technicians will likely investigate the vehicle's electrical system, focusing on the radio unit and its communication with other control modules, to pinpoint the exact cause of the persistent power draw.

Repair Procedure Summary

Although the full details of the repair procedure are not available in the summary, manufacturer communications like TSB 10247953 typically outline specific diagnostic routines and repair steps for technicians. These procedures often involve checking for software updates for the radio or related control modules, inspecting wiring harnesses for faults, or, in some cases, replacing the affected radio unit or a related component within the electrical system. The goal is to ensure the radio properly powers down when the ignition is off, thereby preventing a "Dead Battery From Excessive Radio Current Draw."

Owner Action

If you own a 2021-2023 Jeep Wrangler or another affected Stellantis vehicle and experience the radio staying on after the ignition is off, or frequently find your battery dead, it is recommended to contact your authorized dealership. Inform them about the symptoms you are experiencing and mention manufacturer communication TSB 10247953. The dealership technicians will have access to the full bulletin and can perform the necessary diagnostics and repairs under warranty if applicable.


Source: NHTSA ID 10247953

Frequently Asked Questions

What is TSB 10247953 about?
TSB 10247953 is a manufacturer communication addressing an electrical system issue in certain 2021-2023 Stellantis vehicles, including the 2021 Jeep Wrangler. It describes a condition where the radio remains on after the ignition is switched off, leading to excessive current draw and potential battery drain.
What are the symptoms of the electrical issue described in this TSB?
The main symptoms are the radio remaining on after the ignition is turned off, and a 'Dead Battery From Excessive Radio Current Draw'. This means your vehicle's battery may frequently die due to the radio continuously drawing power.
Which vehicles are affected by the 'Radio Remained On After Ignition Is Switched Off' problem?
This issue affects a range of 2021-2023 Stellantis vehicles, including the Jeep Wrangler, Dodge Challenger, Dodge Charger, Jeep Gladiator, Jeep Renegade, RAM 1500, RAM 2500, RAM 3500, RAM 4500, RAM 5500, Jeep Compass, and Jeep Grand Cherokee.
What should I do if my vehicle experiences a 'Dead Battery From Excessive Radio Current Draw'?
If your vehicle is experiencing a dead battery due to the radio staying on, you should contact your authorized Stellantis dealership. Inform them of the symptoms and mention TSB 10247953 so they can perform the appropriate diagnostic and repair procedures.

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