2022-2026 Audi MIB3 Software Update Instructions TSB

Audi has issued Technical Service Bulletin (TSB) 2060523/5, providing comprehensive instructions for performing an Audi MIB3 software update. This bulletin addresses concerns related to the MIB3 MMI (Multi Media Interface) system, which may display error messages or experience issues with various infotainment functions.

The TSB outlines the necessary steps and equipment for technicians to update the MIB3 system's software, ensuring optimal performance of navigation, communication, entertainment, and other drive device functions. This proactive measure helps resolve potential software-related glitches in affected 2022-2026 Audi vehicles.

Symptoms

Owners may experience various issues related to the MIB3 MMI system, often indicated by an error message. These symptoms can affect several vehicle functions, including:

• Information and navigation systems.
• Communication and entertainment features.
• Radio and other MMI functions.
• General drive device functions that rely on the information electronics control module.

These issues typically point to a need for an Audi MIB3 software update to restore full functionality and eliminate error messages.

Repair Procedure Summary

The Audi MIB3 software update procedure involves specific steps to ensure the new software is correctly installed. Technicians will typically follow one of two methods:

Method 1: General MMI Software Update Process

1. Preparation: Deactivate Bluetooth or Wi-Fi connections in the ODIS diagnostic system.
2. Connection: Connect the diagnostic head to the vehicle using a USB cable.
3. ODIS Flash Feature: Open the "Flash" feature in ODIS and select "SVM code input" or "SVM – Authorized multiple code entry." Perform a check to verify applicability.
4. SVM Code Entry: Enter the specific SVM code for the update. The system will then display the part number of the update medium.
5. USB Flash Drive Insertion: Insert the prepared USB flash drive into the vehicle's center console USB port. The ODIS tester will guide the technician through the update process, configure the new software, and report the build status to the server.

This method typically takes between 45 to 75 minutes, including the software update and SVM process.

Method 2: Using the Red Engineering Menu (If Update Aborts)

If the initial software update process is interrupted or aborts, technicians can use the red engineering menu. This involves:

1. Accessing the Menu: Touching the screen with two fingers in the top right corner to enter the red engineering menu.
2. Navigation: Using the volume control to navigate to the update menu and select USB as the update source.
3. Update Restart: Starting the update. If the update aborts again, the technician may try unplugging and replugging the USB stick multiple times, reformatting the USB stick to NTFS, or trying a different USB stick or port.

After a manual update via the red engineering menu, the SVM code must be run again to ensure proper configuration and reporting to the SVM server.

Required Tools or Parts

Performing an Audi MIB3 software update requires specific equipment and media:

• ODIS Tester: A diagnostic tool used to interface with the vehicle's systems.
• SVM Code: A specific code provided by Audi for the software update.
• USB Flash Drive: A USB-C stick is required as the update medium. It should be formatted as NTFS. A 32GB USB-C stick is generally sufficient, but a 64GB USB-C stick may be necessary for larger navigation database updates. SD cards are not to be used.

For information on setting up and using the Flash Media Center (FMC) to obtain vehicle software updates, technicians should refer to TSB 2047812.

Owner Action

If your 2022-2026 Audi vehicle is experiencing MMI error messages or other infotainment system malfunctions, it is recommended to contact an authorized Audi dealership. They have the necessary diagnostic tools and software to perform the Audi MIB3 software update outlined in TSB 2060523/5.

Warranty coverage for this service depends on your vehicle's current warranty status. While the TSB is informational for vehicles outside of warranty, certain additional work (Method 2) may be billable if required.

NHTSA ID: 11025265