2021-2024 Audi Charge Cable Part Number Update

Audi has issued Special Notice SM 21-2024, a parts circular dated March 22, 2024, to its dealerships. This notice primarily concerns the management of inventory for specific charge cable part numbers. It instructs parts managers to return certain older charge cable stock and re-order newer, updated versions to ensure that customers receive the most current parts.

This communication is crucial for maintaining the quality and accuracy of parts available for service and repairs for various Audi models, including the 2021-2024 Audi e-tron, Q5, Q7, and S8.

Affected Charge Cable Part Numbers

The Special Notice SM 21-2024 identifies specific charge cable part numbers that dealers are required to return. These older parts are being replaced by new part numbers to improve inventory levels and ensure customers receive updated components.

Older Part Numbers to be Returned:

• 7PP-971-678-EA (Charge Cable)
• 7PP-971-678-EB
• 7PP-971-678-EC

New Part Numbers for Re-order:

• 7PP-971-678-FR (Charge Cable)
• 7PP-971-678-FS
• 7PP-971-678-FT

Dealer Inventory Management Instructions

Audi has provided specific procedures for dealers to follow to ensure a smooth return and re-ordering process. Dealers must file a separate "Claim with Return" using the "Dir Sup. Req. Return" item type and reference the Special Notice Number and Parts Circular number. They are also instructed to review Parts On Command for delivery list documents and contact their facing PDC for any issues.

Crucially, dealers must enter their delivery document number on a YELLOW DEPOT REQUEST RETURN label and adhere it to the package(s) containing the returned parts. A copy of the Delivery Document must be included with the returned part(s).

Important Deadline:

Dealers must return their inventory of the above-listed material numbers to their facing PDC no later than April 12, 2024. Items returned after this date will not be accepted for any type of return or buyback.

Why This Matters for Audi Owners

While Special Notice SM 21-2024 is directed at dealerships, it indirectly benefits owners of affected Audi vehicles, including the 2021-2024 Audi e-tron. By ensuring that dealers return outdated parts and stock the latest versions, Audi aims to guarantee that any replacement or service involving a charge cable will utilize the most current and correct component available.

This proactive inventory management helps prevent potential issues that could arise from using older part revisions and ensures that your Audi e-tron charge cable, or charge cables for other models like the Q5, Q7, or S8, are always up to date. Owners do not need to take any direct action unless they are seeking a replacement charge cable, in which case they can be assured their dealer will have the proper part.

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Source: NHTSA ID: 10252104