2023 Audi e-tron AC/DC Charging Not Possible TSB
This manufacturer communication (NHTSA ID 11031035) provides critical information for 2023 Audi e-tron owners facing issues with AC/DC charging. It specifically highlights problems linked to software version 00C6: 0093/3119, which can prevent the vehicle from charging.
Audi has released a manufacturer communication, identified as NHTSA ID 11031035, to address a specific concern affecting the 2023 Audi e-tron manufacturer_communication. This technical service bulletin (TSB) provides important information regarding situations where AC/DC charging may not be possible on affected vehicles.
Symptoms
Owners of the 2023 Audi e-tron may observe that "AC/DC charging is not possible." This means the vehicle will not accept a charge from either alternating current (AC) or direct current (DC) charging stations, preventing the battery from being replenished.
Trigger Conditions and Software Version
This charging issue is specifically linked to vehicles running software version 00C6: 0093/3119. The TSB indicates that this particular software configuration can lead to the inability to charge the vehicle's electrical system. The 2023 Audi e-tron manufacturer_communication highlights the importance of identifying the current software version in affected vehicles.
Repair Information
While the TSB summary does not detail the exact repair steps, it provides information to technicians on how to address the condition where AC/DC charging is not possible. Typically, such issues related to software versions are resolved through a software update or reprogramming of relevant control units within the vehicle's electrical system. Authorized Audi service centers have access to the full bulletin and the necessary procedures to diagnose and rectify this problem.
Owner Action
If you own a 2023 Audi e-tron and are experiencing problems with your vehicle not accepting a charge, it is recommended to contact your local authorized Audi dealership. Inform them about the symptom, "AC/DC charging is not possible," and mention the existence of NHTSA Manufacturer Communication 11031035. They will be able to diagnose the vehicle, check the software version, and perform any necessary updates or repairs. Owners concerned about their 2023 Audi e-tron manufacturer_communication should consult their authorized Audi service center promptly.
Source: NHTSA ID 11031035
Frequently Asked Questions
- What is the primary issue addressed by NHTSA Manufacturer Communication 11031035?
- NHTSA Manufacturer Communication 11031035 addresses a problem where AC/DC charging is not possible for certain 2023 Audi e-tron vehicles, specifically those running software version 00C6: 0093/3119.
- Which Audi e-tron models are affected by this charging problem?
- This issue primarily affects the 2023 Audi e-tron model. Owners of this specific model year should be aware of the potential for charging difficulties.
- What should I do if my 2023 Audi e-tron is not charging?
- If your 2023 Audi e-tron is not accepting a charge, you should contact an authorized Audi dealership. They can diagnose the problem, check your vehicle's software version, and apply the necessary fixes as outlined in the manufacturer communication.
- Is the charging issue related to a specific software version?
- Yes, the manufacturer communication specifically links the 'AC/DC charging is not possible' symptom to vehicles equipped with software version 00C6: 0093/3119.
What Audi e-tron owners report
Counted from the records in our database across 5 model years.
- 158
- Owner complaints
- 14
- Recalls
- 1,706
- Service bulletins
- 7
- Crashes reported
- 6
- Fires reported
- 3
- Injuries reported
The 2023 model year
6 complaints, the 4th most of 5 model years on file. Owners reported 2 crashes, 0 fires and 0 injuries for this year, which also has 3 recalls on file.
Electrical System, the system this article covers, accounts for 81 of 158 complaints (51%), including 2 for 2023.
Complaints by model year
| 2019 | 84 | |
|---|---|---|
| 2020 | 1 | |
| 2021 | 36 | |
| 2022 | 31 | |
| 2023 | 6 |
Most-reported systems
- Electrical System — 81
- Power Train — 24
- Engine — 23
- Fuel/Propulsion System — 18
- Service Brakes — 18
Latest recalls for the 2023 model year
- 26V240000 — Service Brakes, Hydraulic (Apr 2026)
- 25V900000 — Back Over Prevention (Dec 2025)
- 23V842000 — Electrical System (Dec 2023)
Recent owner reports about electrical system
Read owner complaints →Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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