2021-2024 Audi MIB3 Software Update Instructions

Audi has issued Technical Service Bulletin (TSB) 91 23 63 2060523/2 to address the need for a software update on the MIB3 MMI system in various 2021-2024 Audi vehicles. This bulletin, dated January 27, 2023, supersedes an earlier TSB, Group 91 number 20-05, from August 27, 2020, to provide updated instructions and cover additional model years.

The Audi MIB3 software update is a routine maintenance procedure to ensure the infotainment system operates with the latest software version.

Important Warnings

When performing the Audi MIB3 software update, it is crucial to follow specific media requirements:

• For MIB3 vehicles, a USB flash drive must be used instead of an SD card. Do not use a USB SD card reader and an SD card to attempt the update.
• The USB flash drive should be formatted as “NTFS”. To do so, select "NTFS" from the "File Format” dropdown on the ribbon of SD Creator.

Technical Background

The MIB3 MMI system was first introduced in the 2020 model year A4/A5 models. Starting with the 2021 model year, all Audi vehicles are equipped with a MIB3 system. This TSB provides the necessary steps for technicians to perform the required software update.

For additional information regarding the SD Creator tool, technicians should refer to TSB 2047812, titled "00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via the MirrorServer."

Repair Procedure Summary

The Audi MIB3 software update procedure involves several steps, taking approximately 45 to 75 minutes in total. This includes 15-45 minutes for the software update itself and 30 minutes for the SVM (Software Version Management) process.

General MMI Software Update Process:

1. Deactivate the Bluetooth or Wi-Fi connection option in the ODIS diagnostic system.
2. Connect the diagnostic head to the vehicle using a USB cable.
3. Open the "Flash" feature in ODIS, then click on "SVM code input" and "Perform check."
4. Enter the SVM code for the update. The system will verify the applicability of the code for the vehicle, and the part number of the update medium will be displayed on the tester.
5. Insert the prepared USB flash drive into the USB port located in the vehicle's center console area. The tester will guide the technician through the update process.
6. The program will configure the new software and report the build status to the server. Technicians must follow all commands displayed on the tester screen.
7. After a successful update, remove the USB flash drive. It can be reused for other vehicles.

If the update is canceled, proceed as follows:

1. Enter the red engineering menu by touching the screen with two fingers in the top right corner of the MMI display (as shown in Figure 2 of the TSB).
2. Use the volume control to navigate the red engineering menu. Select "Update" and choose the USB as the update source. Scroll down to start the update for all control units.
3. After a manual successful update, perform the SVM code again to ensure the ODIS tester configures the vehicle and reports the new configuration to the SVM server.

Required Tools or Parts

To perform the Audi MIB3 software update, the following equipment is required:

• ODIS Tester
• SVM Code
• MIB3 software update on a USB flash drive (obtained from the MirrorServer using the SD Creator Program)

Warranty Information

Warranty claims for this Audi MIB3 software update are covered under specific conditions:

• Claim Type 110: Up to 48 Months/50,000 Miles.
• Claim Type G10: For CPO (Certified Pre-Owned) Covered Vehicles – verification of owner required.
• If the vehicle is outside of warranty, this Technical Service Bulletin is for informational purposes only.

The Service Number associated with this procedure is 9196. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual, and claims are subject to review or audit by Audi Warranty.

Labor Operations and Diagnostic Time

Damage Code: 0039

Labor Operations	Code	Time Units (TU)
Method 1: Automated update using ODIS
Check control unit & Test Functionality	9196 0199	10 TU
Method 2: Manual update due to SVM server issues
Program infotainment control unit & Test Functionality	0150 0000	70 TU

Diagnostic Time	Code	Max Time Units (TU)
Method 1: Automated update using ODIS
GFF	0150 0000	175 TU
Method 2: Manual update due to SVM server issues
GFF	0150 0000	75 TU
Road test prior to the service procedure	No allowance	0 TU
Road test after the service procedure	No allowance	0 TU

Claim Comment: As per TSB 2060523/1.

---

Source: NHTSA ID 10231080