Volvo XC70 Complaints

418 consumer complaints on file.

#10503197March 15, 2013
SERVICE BRAKES, WHEELS
BRAKE PADS ON PASSENGER SIDE/RIGHT REAR WEARING PREMATURELY OR FASTER THAN PADS ON OTHER WHEELS, OR IN RELATION TO OTHER 3 WHEELS. EITHER BRAKE CALIPERS ARE STICKING OR THERE IS A SOFTWARE OR ELECTRONIC BRAKING PROBLEM ON THE CAR. LOCAL VOLVO DEALER (ONLY ONE IN IDAHO) INDICATED THAT THE VOLVO REGIONAL REP INSTRUCTED SERVICE DEPARTMENT TO NOTIFY THEM OF EACH CASE THIS IS REPORTED BY AN OWNER - UNOFFICIAL TSB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498531February 18, 2013
SUSPENSION
WHILE DRIVING ON SMOOTH SURFACE- HEARD A SUDDEN LOUD SOUND AS IF SOMETHING LARGE DROPPED ON THE ROAD. CAR CONTINUED TO DRIVE NORMALLY EXCEPT WITH A LOUD CLUNKY SOUNDS HEARD OVER BUMPS. LESS THAN 5-MILES LATER, WHEN I PULLED OVER TO THE GARAGE- I RECOVERED A PIECE OF THE SPRING COIL WHICH DROPPED: THE DRIVER SIDE COIL SPRING HAD BROKEN/FAILED INSTANTANEOUSLY. THIS UNCOMMON PROBLEM APPEARS TO BE COMMON WITH XC70 OWNERS- AND COULD RESULT IN POTENTIALLY SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497653February 10, 2013
SUSPENSION
MY WIFE WAS DRIVING ALONE IN HER 07 VOLVO STATIONWAGON ON A ROUTINE ERRAND DOWN THE I-83 INTERSTATE AT 65 MPH ON A STRAIGHT SECTION WHEN SHE HEARD A LOUD BANG; LIKE SOMEONE HAD SHOT AT THE CAR ON THE RIGHT SIDE. HAVING BEEN UNNERVED BY THE LOUD NOISE AND NOT KNOWING WHAT IT WAS, SHE TOOK THE EXIT RAMP SLOWLY, AND THE CAR SLID OUT A BIT TO THE RIGHT LIKE IT WAS ON ICE, BUT THERE WAS NO ICE PRESENT. UPON INSPECTION LATER, THE RIGHT REAR COIL SPRING HAD SNAPPED IN TWO. WE TOOK IT TO THE DEALERSHIP, AND AFTER SOME HAGGLING AND A CALL TO VOLVO FACTORY, THEY REPLACED THE SPRING (NO CHARGE FOR THE PART, BUT WE HAD TO PAY THE LABOR). ADDITIONALLY, THEY AGREED TO A LOANER FOR THE COUPLE OF DAYS IT WAS AT THE DEALERSHIP. VOLVO FACTORY AGREED TO OPEN A "GOOD WILL REVIEW" FILE AND ALERTED THE DEALERSHIP. I WAS 936 MILES OUT OF WARRANTEE. THEY SAID THERE WAS NO RECALL, BUT AGREED TO PAYING FOR THE PART. NO ONE COULD ANSWER WHETHER THE OTHER COILS MIGHT SNAP SPONTANEOUSLY. THEY LOOKED "OK". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494710January 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THIS 2001 VOLVO XC70 HAS NEVER FAILED TO START UNTIL THIS OCCURRENCE WHEN ATTEMPTED TO START IT CHUGGED HORRIBLY & ENGINE FAILURE & ENGINE SYSTEM SERVICE URGENT CODE APPEARED THE CAR DIED & REPEATED ATTEMPTS TO STAR IT FAILED DIAGNOSIS REVEALS A NON-SERVICE LISTED ISSUE AS WE HAVE ALWAYS HAD THIS CAR PROPERLY SERVICED PROMPTLY AS NEEDED. THE ISSUE IS A "THROTTLE BODY FAILURE". ACCORDING TO THE VOLVO SERVICE SHOP THIS WILL COST ME $800 TO $1000 TO FIX!! LAST JANUARY I HAD TO PURCHASE A WIRE HARNESS FOR THIS CAR THAT WAS $1400!! I HAVE READ MANY COMPLAINTS ON THIS THROTTLE BODY ISSUE AND WISH TO ADD MY COMPLAINT FOR THIS AS WELL AS THE WIRE HARNESS I PAID SO MUCH FOR LAST YEAR. FOR A CAR THAT COSTS THIS MUCH AND MORE THAN 50% MORE TO MAINTENANCE THAN ANY OTHER VEHICLE I HAVE OWNED IN 40YRS THESE KINDS OF FAILURES SHOULD NOT BE ABSORBED BY THE CONSUMER VOLVO SHOULD OFFER SOME KIND OF COMPENSATION TO HELP PROPERLY REPLACE THESE KINDS OF FAULTY SYSTEMS AND BEAR AT LEAST 1/2 THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492325January 12, 2013
VISIBILITY/WIPER
WINDSHIELD WIPER SPEED ON HIGHEST SETTING IS UNABLE TO KEEP UP WITH MODERATE TO HEAVY RAIN. CALLED DEALERSHIP THIS MORNING AND WAS TOLD THAT NUMEROUS OTHER CUSTOMERS HAD CALLED AS WELL AND THAT IT IS A VOLVO ISSUE THAT AFFECTS NEARLY ALL MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485820November 23, 2012
WHEELS
TL* THE CONTACT OWNS A 2010 VOLVO XC70. WHILE DRIVING APPROXIMATELY 80 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT ALL FOUR VALVE STEMS WERE CRACKED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482258October 25, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE OR TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION LOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478235October 2, 2012
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
MY 2008 VOLVO XC70 SPONTANEOUSLY ACCELERATED AS I PREPARED TO PARK. THIS HAPPENED ON TWO OCCASIONS SO FAR, AND I AM FRIGHTENED TO GET BEHIND THE WHEEL AGAIN. THE EXPERIENCE IN BOTH CASES WAS ALMOST IDENTICAL. THE CAR LURCHED FORWARD SUDDENLY AS I SLOWED THE CAR TO PARK IT. IN BOTH CASES, MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE. THE CAR ONLY ACCELERATED TO A FEW MILES PER HOUR, BUT BOTH TIMES THE CAR STOPPED ONLY ONCE IT COLLIDED: THE FIRST TIME WITH A FENCE, AND THE SECOND TIME WITH A PORCH. THE BRAKE WAS SEEMINGLY USELESS. A FIELD ENGINEER INSPECTED OUR CAR AFTER THE SECOND CRASH BUT CONCLUDED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. MY RESEARCH ONLINE HAS REVEALED THAT SUDDEN ACCELERATION IS AN ISSUE THAT VOLVO DID STRUGGLE WITH IN MANY OF THEIR EUROPEAN MODELS; HOWEVER, ACCORDING TO VOLVO, IT WAS LIKELY RELATED TO THE FACT THAT THEY RAN ON DIESEL FUEL. I HAVE FOUND ACCELERATION ISSUES LIKE MINE REPORTED WITH UNLEADED FUEL ENGINES IN THE US, BUT NEVER WITH A 2008 XC70. VOLVO HAS YET TO MAKE REPARATIONS AND WE HAVE BEEN WITHOUT A CAR FOR A MONTH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10477949September 29, 2012
ENGINE
LOW COOLANT WARNING LIGHT COMES ON EVERY 2 - 3 MONTHS. VEHICLE CONTINUES TO NEED COOLANT ADDED AT REGULAR INTERVALS. DEALERSHIP HAS NOT BEEN ABLE TO FIND LEAK OR FAULT WITH WARNING LIGHT TO DATE. I AM CONVINCED THERE'S A MALFUNCTION YET TO BE DETERMINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470385August 13, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE MADE A THUMPING SOUND AND DECELERATED. ALSO, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL TURNED OFF AND THE BRAKE LIGHTS AND TURNING SIGNALS FAILED. THE CONTACT MENTIONED THAT ALL OF THE LIGHTS AND INSTRUMENT PANEL WERE OPERATING NORMALLY AFTER A FEW HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE INSTRUMENT PANEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 79,918.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462970June 25, 2012
ENGINE
TL* THE CONTACT OWNS A 2010 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE REALIZED THAT SMOKE WAS COMING FROM THE AIR VENTS. THE CONTACT MERGED ONTO THE EXIT RAMP AND STOPPED THE VEHICLE. THE CONTACT THEN EXITED THE VEHICLE AND NOTICED FLAMES COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM TO TREAT INJURIES RESULTING FROM INHALING LARGE AMOUNTS OF SMOKE. NO OTHER PERSONS WERE INJURED. THE FIRE DEPARTMENT HAD THE VEHICLE TOWED BECAUSE IT WAS NOT DRIVEABLE. A POLICE REPORT WAS AVAILABLE IF NEEDED. THERE WERE EXTENSIVE DAMAGES TO THE FRONT END OF THE VEHICLE. THE DEALER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10462844June 23, 2012
ELECTRICAL SYSTEM
THE CAR WAS GOING 60-63MPH DOWN THE HIGHWAY THERE WAS A SUDDEN HARD CLUNK IN THE TRANSMISSION AND MY GUAGE CLUSTER WENT DEAD AND LOST ALL POWER OPTIONS. WAS ALMOST HIT AS I TRIED TO PULL OVER WITH NO BLINKERS, FLASHERS, ETC. AFTER ABOUT 10 MINUTES I TRIED TO START THE CAR AGAIN AND THE DASH CAME BACK BUT SRS WARNING WAS UP ON THE INFO CLUSTER. TOOK MY CAR TO THE REPAIR SHOP (AUTHORIZED VOLVO REPAIR) AND WAS TOLD THERE WERE NO CODES PRESENT. THEY DROVE THE CAR FOR A WEEK AND SAME THING HAPPENED TO THEM. THEY SUGGESTED THAT THE CEM VOLVO PART NUMBER 30657629 WAS NO GOOD. TO REPLACE IT WOULD BE 1300$ AFTER SOME RESEARCH I FOUND THAT THERE ARE A LOT OF OTHER VOLVO OWNERS WHO HAVE HAD THIS SAME OCCURRENCE, AND EVEN BEEN IN ACCIDENTS DUE TO THIS FAILURE AT DIFFERENT INTERVALS IN MILEAGE RANGING FROM 50K AND UP. SEEMS TO ME THERE SHOULD BE A RECALL AND SOME REPAIRS MADE TO THE CEM ON THE V70, XC70, S90, S40 ETC AS THEY ALL SEEM TO DO IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455506April 17, 2012
SUSPENSION
INITIAL REAR SPRING FAILURE DRIVER SIDE ON 5/23/2011. CAR OUT OF WARRANTY AT 50,00. APPEALED TO DEALER AND VOLVO OF AMERICA WITH NO CONSIDERATION FOR FAILURE MAJOR SUSPENSION COMPONENT, WARRANTY, AND SAFETY ISSUE. SECOND SPRING FAILURE ON 4/2/2012, PASSENGER SIDE, MILEAGE 67,274. *J
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451843March 15, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT AS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY BUT THE VEHICLE HAD ALREADY EXCEEDED THE MILEAGE REQUIREMENTS. THE FAILURE MILEAGE WAS 151,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER AT A REASONABLE PRICE. VOLVO PAID FOR THE PARTS. UPDATED 04/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448849February 21, 2012
ELECTRICAL SYSTEM
I WAS DRIVING MY 2003 VOLVO XC70 AT THE POSTED SPEED LIMIT (55MPH) WHEN THE DASHBOARD SUDDENLY WENT BLACK AND ALL OF THE GAUGES, INCLUDING SPEEDOMETER, TACHOMETER, GAS GAUGE, AND CLOCK STOPPED WORKING. EVERY WARNING LIGHT LIT UP. THE VOLVO DEALER ADMITTED THEY HAD SEEN THIS ISSUE BEFORE. THE COST TO REPLACE THE DIM WAS OVER $1400.00 AND I HAD NO CHOICE BUT TO PAY IT SINCE I WAS NOT GOING TO DRIVE MY CAR WITH NO SPEEDOMETER OR GAS GAUGE. THE DIM REPLACEMENT IS NOW ONLY WARRANTED FOR TWO YEARS, SO I MAY FIND MYSELF IN THE EXACT SAME BOAT IN THE FUTURE IF THE NEW DIM ALSO FAILS. RESEARCHING THIS ISSUE ONLINE, I FOUND THAT THIS WAS A KNOWN PROBLEM, PARTICULARLY FOR 2003 VOLVO MODELS. AFTER FINDING THE NHTSA WEBSITE, I ALSO FOUND THAT SOMEONE ELSE HAD RECENTLY REPORTED THE EXACT SAME PROBLEM AND ALSO NOTED THAT THE DIM FAILURE COULD IMPACT THE PROPER OPERATION OF THE AIRBAG SYSTEM. CLEARLY, THIS IS A SAFETY ISSUE THAT IS AFFECTING MORE THAN JUST A FEW ISOLATED VOLVO OWNERS. VOLVO SHOULD ASSUME RESPONSIBILITY FOR THIS PROBLEM, ISSUE A RECALL AND PAY FOR THESE REPAIRS. THE DIM MODULE IS A COMPUTER PART AND ITS FAILURE IS OBVIOUSLY NOT THE RESULT OF EXPECTED "WEAR AND TEAR." INSTEAD, IT APPEARS TO BE A DEFECTIVE PART THAT THE MANUFACTURER SHOULD REPLACE TO PREVENT ACCIDENTS THAT CAN BE CAUSED BY THE SUDDEN LOSS OF THE DASHBOARD SYSTEM AND POSSIBLE NEGATIVE EFFECT ON THE OPERATION OF THE AIRBAGS. PLEASE DO WHAT YOU CAN TO HAVE VOLVO ADDRESS THIS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446348February 2, 2012
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SUBMITTING COMPLAINT BASED ON 2008 VOLVO XC70 RECALL #184/SRS SOFTWARE UPGRADE 2008 XC70. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE UNABLE TO CONFIRM THE SPECIFIC VIN, MILEAGE, DATE COMPLETED, & PLACE OF SERVICING OF RECALL #184 ON MY VOLVO; SPECIFIC VIN COMPLETION DETAILS OF RECALL ARE NECESSARY FOR INSURANCE COVERAGE TO DRIVE VEHICLE PER MY INSURANCE COMPANY. WAS TOLD TO NOT DRIVE VEHICLE ON 01/28/12 & 01/30/12 BY INSURANCE COMPANY UNTIL SPECIFIC DETAILS ARE PROVIDED & SUBMITTED IN WRITING FROM US TO INSURANCE COMPANY AS NOTED ABOVE TO MY VEHICLE. SRS AIRBAG WARNING LIGHTS APPEAR UPON STARTING CAR AT RANDOM TIMES, TURN OFF, OR APPEAR FOR NO REASON AT ALL; WAS TOLD PROBLEM WAS DUE TO DISCONNECTING & CLEANING BATTERY ON 01/03/12, SPECIFICALLY NHTSA/ODI SAFETY COMPLAINT ID #10442559. DEALER RAN $130.00 DIAGNOSTIC CHECK FOR CODES (TO BE REIMBURSED UPON COMPLETING REPAIR FROM DEALERSHIP AS NOTED ON DEALERSHIP INVOICE OF ESTIMATED REPAIRS FROM 01/03/12) ON 01/05/12 & CODES DETERMINED IT WAS RELATED TO UNHOOKING BATTERY CABLES TO CLEAN AS PER COMPLAINT #10442559. PAID FOR REPAIRS ON 01/05/12, WAS REFUSED BY DEALERSHIP $130.00 DIAGNOSTIC CHECK FEE REIMBURSEMENT, EVEN THOUGH IT'S DOCUMENTED ON ESTIMATE INVOICE THAT DIAGNOSTIC FEE WOULD BE REIMBURSED FROM 01/03/12. DEALER STATED SRS AIRBAGS LIGHTS WOULD NOT APPEAR AGAIN AS OF 01/05/12. AS OF 01/27/12 THE LAST TIME VEHICLE WAS DRIVEN PER INSURANCE COMPANY TO NOT DRIVE, SRS AIRBAG CODES APPEAR RANDOMLY & INTERMITTENTLY. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE REFUSING TO DO RECALL #184 AS THEY SAY IT HAS "BEEN COMPLETED" ALTHOUGH THERE ARE NO SPECIFICS TO VIN# RELATIONSHIP, MILEAGE, DATE COMPLETE, & PLACE COMPLETED; ALL OTHER RECALLS & WARRANTY REPAIRS ON ALL DOCUMENTS (WITH EXCEPTION TO RECALL #184) HAVE SPECIFIC VIN NUMBER, MILEAGE, DATE COMPLETE, & PLACE COMPLETED DOCUMENTED. THIS COMPLAINT IS SIMILAR TO ODI ID #10211353. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446172February 1, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 103,000. UPDATED 02/22/12 *BF THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 02/04/11. SHE MENTIONED THE FAILURE OF THE GEARS NOT SHIFTING PROPERLY AND THE DEALER PERFORMED A SOFTWARE DOWNLOAD, WHICH DID NOT FIX THE PROBLEM. THE CONSUMER WENT BACK TO THE DEALER EIGHT MONTHS LATER FOR THE 9,500 MAINTENANCE SERVICE AND THE PROBLEM WAS MENTIONED AGAIN. FINALLY AT 103,000 ON JAN 31, 2012 THE TRANSMISSION WAS REPLACED WITH A RE-MANUFACTURED ONE. UPDATED 03/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444417January 18, 2012
FUEL SYSTEM, GASOLINE
FUEL GAUGE ERRATICALLY MOVES DOWNWARD INAPPROPRIATELY. SEEMS TO RESET WHEN CAR RESTARTED, BUT TOTALLY UNDEPENDABLE IN TERMS OF ACCURACY. AUTO IS 3.5 YEARS OLD BUT OUT OF WARRANTY AT 60K MI. DEALER RECOMMENDS NEW FUEL TANK (WHICH INCLUDES SENDING UNIT) AND FUEL PUMP. RECOMMENDED AGAINST USED PART AS "OLD PART HAS BEEN SUPERCEDED" IT SOUNDS LIKE THIS IS A DEFECT WHICH HAS NOT RESULTED IN A RECALL/CAMPAIGN. NOTE: REPAIR WITH PARTS AND LABOR IS $2100.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442559January 5, 2012
ELECTRICAL SYSTEM
BATTERY FAILURE CAUSED BY OPEN LOW CURRENT SHORT. IF VOLVO FOLLOWED MANUFACTURER SPECIFICATIONS UPON ROUTINE MAINTENANCE INSPECTIONS INCLUSIVE OF ANY NON-ROUTINE ELECTRICAL FAULTS AND ATTEMPTED REPAIRS IN THESE YEARS IN QUESTION, AND IF VOLVO FOLLOWED PROPER MAINTENANCE REPAIR PROCEDURES, THIS UNKNOWN PROBLEM WHICH COULD BE LIFE THREATENING TO MAINTENANCE TECHNICIANS, OWNERS, AND PASSENGERS, WOULD NOT BE AN ISSUE EVERY DAY THAT THIS IS INSTALLED IMPROPER RISKS THE LIVES OF THOUSANDS, IF NOT HUNDREDS OF THOUSANDS OF VOLVO CAR OWNERS FROM YEARS PRIOR TO 2011. AN IMMEDIATE RECALL OF ALL YEARS PRIOR TO 2011 IS WARRANTED SO THE ONLY WAY TO CORRECT THIS PROBLEM WITHOUT ENDANGERING THE LIVES OF THE PUBLIC. ONE INDEPENDENT CAR DEALER FOUND IT NECESSARY, UPON RECEIPT OF THIS INFORMATION, TO IMMEDIATELY CORRECT THIS PROBLEM WITH ALL VOLVO'S ON HIS LOT SO HE WOULD NOT ENDANGER THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443048January 5, 2012
SUSPENSION
THE CAR WAS PARKED OVER NIGHT AT HOME. WHEN REVERSING THE CAR OUT OF THE GARAGE THE FOLLOWING MORNING A GRINDING NOISE WAS HEARD FROM THE LEFT FRONT WHEEL. ON INSPECTION IT WAS APPARENT THAT THE FRONT DRIVER'S SIDE HELICAL SUSPENSION SPRING HAD FRACTURED IN THE FIRST NINE INCHES OF ITS LOWER ARC. THE CAR WAS TOWED TO THE GARAGE AND THEY INFORMED ME THAT THE SPRING WAS IN CONTACT WITH THE TIRE AND THE SPRING RECESS IN THE TOP OF THE WHEEL ARCH. ON INSPECTION IT WAS APPARENT THAT THE SPRING HAD SUDDENLY FAILED DUE TO METAL FATIGUE AND THAT THE FRACTURED SURFACES WERE PARTIALLY RUSTED. THE CAR WAS SERVICED TWO WEEKS PRIOR TO THIS FAILURE AND NO PROBLEMS IN THE FRONT SUSPENSION OR WHEEL ALIGNMENT WERE NOTICED. I HAVE RETAINED THE SPRING FOR INSPECTION AND NOTED THAT THE POWDER COATING ON THE LOWER PART OF THE SPRING WAS MISSING AND THAT THE SPRING'S BARE METAL SURFACE WAS CORRODED. IF THE SPRING HAD FAILED WHILE DRIVING AT SPEED THE BROKEN END WOULD HAVE CAUSED A TIRE FAILURE WITH ACCOMPANYING LOSS OF CONTROL WITH SERIOUS INJURIES TO PASSENGERS OR DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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