Volvo XC70 Complaints

418 consumer complaints on file.

#10405514June 7, 2011
SUSPENSION:FRONT
2004 VOLVO XC70: I WAS PULLING OUT OF MY GARAGE AND IMMEDIATELY HEARD A GRINDING SOUND. I THEN HEARD A WHOOSHING SOUND. THE FRONT PASSENGER SIDE SPRING COIL CRACKED AND PUNCTURED (AND RUINED) A FOUR WEEK OLD TIRE. THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. I WAS LUCKY THAT I WASN'T ON THE HIGHWAY BECAUSE I WOULD HAVE HAD A SUDDEN TIRE BLOWOUT. SUBARU HAD THIS PROBLEM WITH SPRING COILS AND HAD A RECALL TO INSTALL SHIELD TO PROTECT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404948June 2, 2011
SUSPENSION
WHILE TRAVELING ON THE HIGHWAY WITH 3 FAMILY MEMBERS AND OUR DOG IN THE CAR THIS LAST WEEKEND, THERE WAS SUDDENLY A LOUD BANG (SOUNDED LIKE SOMETHING HAD HIT THE CAR). THE ROAD WAS SMOOTH AND WEATHER WAS GOOD. I PULLED OVER IMMEDIATELY AND COULD SEE NOTHING. CAUTIOUSLY DRIVING THE REST OF THE WAY HOME (APPROX. 15 MILES) THE CAR SEEMED TO HANDLE NORMALLY ALTHOUGH THERE WAS A NEW THUDDING NOISE WHEN ROLLING OVER SMALL ROAD BUMPS. MY WIFE TOOK THE CAR TO A MECHANIC YESTERDAY WHO PUT IT UP ON A LIFT AND DISCOVERED THAT THE RIGHT REAR COIL SPRING HAD BROKEN. HE ADVISED THAT THIS IS A SERIOUS SAFETY HAZARD, THAT WE WERE LUCKY THAT A TIRE WASN'T PUNCTURED OR CONTROL LOST WHILE DRIVING, AND THAT THE CAR SHOULD NOT BE DRIVEN UNTIL THE SPRING IS REPLACED. THIS CAR IS USED IN TYPICAL SUBURBAN FAMILY DRIVING AND HAS BEEN REGULARLY MAINTAINED. WE DO NOT SUBJECT IT TO HEAVY LOADS OR USE. I AM SHOCKED THAT THERE WAS A SUDDEN CATASTROPHIC FAILURE OF THE COIL SPRING. I AM FILING THIS COMPLAINT BECAUSE IN ALL MY YEARS OF DRIVING I HAVE NEVER HAD SUCH A SUDDEN FAILURE OF A KEY COMPONENT WITH POTENTIALLY DEADLY CONSEQUENCES. YOU WILL HAVE THE RESOURCES TO DETERMINE IF THIS WAS JUST AN ISOLATED RANDOM FAILURE OR SOME MORE GENERAL DESIGN OR MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400638May 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD, ABNORMAL NOISE WHEN SHIFTING GEARS. THE NOISE WOULD ALSO OCCUR WHILE THE VEHICLE DOWNSHIFTED AND SPORADICALLY, WOULD NOT ACCELERATE OVER 45 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400019May 11, 2011
ELECTRICAL SYSTEM
THE DRIVER INFORMATION MODULE (DIM) ON MY 2003 VOLVO XC70 BEGAN INTERMITTENTLY GOING OUT. DURING THIS TIME, I TOOK THE VEHICLE TO A VOLVO DEALER FOR DIAGNOSTICS. THE DEALER INFORMED ME THAT THE DIM WAS BAD AND WOULD NEED TO BE RE-MANUFACTURED AS IT IS A "CAR SPECIFIC" PART. THE COST OF THE JOB WAS GOING TO BE AROUND $1,400.00. I COULD NOT AFFORD THE REPAIR. AWHILE LATER, THE DIM WENT COMPLETELY OUT LEAVING WITHOUT THE ABILITY TO SEE HOW FAST I'M DRIVING, HOW MUCH GAS I HAVE, WARNING LIGHTS, ETC. WHEN THE DIM WENT COMPLETELY OUT, I BEGAN DOING A GREAT DEAL OF RESEARCH OB THIS PROBLEM TO SEE IF I COULD HAVE THE DIM REPAIRED/REPLACED CHEAPER THAN I WAS QUOTED BY THE DEALER. UPON RESEARCH, I FOUND THAT A GREAT NUMBER OF 2003 VOLVO XC70 OWNERS WERE EXPERIENCING THE SAME PROBLEM. MANY VOLVO MECHANICS AND OWNERS, REFER TO THIS PROBLEM AS NOT BEING UNUSUAL. IN ADDITION, NOT HAVING A DIM POSES MANY, OBVIOUS SAFETY HAZARDS, SUCH AS SPEEDING, CAR BREAKING DOWN ON THE ROAD, ETC. ALSO, I WAS TOLD BY THE VOLVO MECHANIC THAT DRIVING THE VEHICLE WITHOUT A FUNCTIONING DIM COULD PREVENT MY AIRBAGS FROM DEPLOYING. FINALLY, I NOTICED THAT MANY OWNERS WERE REPLACING THE DIM'S WHICH IS LEADING TO A NUMBER OF CARS THAT DO NOT SHOW CORRECT MILEAGE FOR THE VEHICLE. APPARENTLY, ONE CAN REPLACE THE DIM WITH A USED DIM, MUCH CHEAPER, BUT BECAUSE THE DIM IS A "CAR SPECIFIC" PART, ONCE THE DIM IS REPLACED THE DIM WILL NOTE THE MILEAGE OF THE VEHICLE THAT THE DIM CAME OUT OF. IN MY NON-EXPERT, HUMBLE OPINION, IF THIS PROBLEM HAS BECOME "NORMAL," THE PROBLEM SHOULD BE COVERED BY VOLVO; IT SEEMS THAT THE PRODUCTION WAS FAULTY. IN ADDITION, VOLVO SHOULD BE RESPONSIBLE CONSIDERING THE FAULTY DIM IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399735May 10, 2011
SUSPENSION:FRONT
LEFT FRONT COIL SPRING CRACK AND FAILURE, LOST CONTROL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399694May 9, 2011
SUSPENSION:FRONT
MY 2001 VOLVO XC70 WAGON HAD THE COIL SPRING SNAP ON THE DRIVER'S SIDE FRONT SIDE. MY WIFE WAS DRIVING WHEN SHE HEARD A LOUD NOISE IN THE FRONT END OF THE VEHICLE. I HAVE CHECKED ONLINE AT VOLVO REPAIR SITES AND IT APPEARS THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL CAR. IT IS A GREAT CONCERN TO ME AS BELIEVE IT IS A POTENTIALLY SERIOUS SAFETY ISSUE SINCE THE BROKEN SPRING A DIRECTLY ABOVE THE FRONT TIRE, WHICH COULD CAUSE IT TO PUNCTURE AT HIGH SPEED DRIVING. COULD YOU PLEASE INVESTIGATE THIS ISSUE AND HOPEFULLY AVOID SOMEONE HAVING THIS HAPPEN, CAUSING A PUNCTURED TIRE AND POTENTIAL SERIOUS ACCIDENT. IF POSSIBLE COULD YOU LET ME KNOW IF THIS IS A WIDE SPREAD PROBLEM THAT VOLVO SHOULD BE MADE AWARE OF. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399312May 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FAILURE JUST BEGAN AT AROUND 100K MILES, NO SPECIFIC EVENT. THE CAR LURCHES WHEN I AM PULLING INTO A PARKING SPACE AFTER I HAVE BROUGHT IT TO A COMPLETE STOP. CAR JERKS WHILE DOWN SHIFTING INTO RIGHT HAND TURNS. CAR JERKS AT INTERSECTIONS WHILE SLOWING DOWN AND/OR ACCELERATING. I AM AFRAID IT IS GOING TO JERK FORWARD AND HIT SOMETHING THAT I, AS A DRIVER, SHOULD NOT BE AT RISK OF HITTING. THIS JERKING BEGAN INTERMITTENTLY AND THE CAR WOULD RUN MORE SMOOTHLY ON THE STREETS AFTER A HIGHWAY TRIP OF SOME DISTANCE, BUT NOW IT HAPPENS ALMOST CONSTANTLY AND THE JERKING IS MORE SEVERE. TO CORRECT THE FAILURE, I SAW VOLVO AND ASKED THEM TO MAKE SURE THE SOFTWARE PKG WAS UP TO DATE - THEY ASSURED IT WAS. A YEAR LATER I RETURNED AS THE PROBLEM HAD WORSENED, VOLVO WANTED TO FLUSH MY TRANSMISSION - I DECLINED AND WENT TO A LOCAL TRANSMISSION SPECIALIST WHO IDENTIFIED THE PROBLEM AS A HYDRAULIC AND ELECTRICAL MALFUNCTION. I HAVE JUST AGREED TO HAVE THE PROBLEM FIXED, AND IF NECESSARY HAVE THE ENTIRE TRANSMISSION REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397116April 22, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2004 VOLVO XC70 EQUIPPED WITH GOOD YEAR ASSURANCE TRIPLETRED TIRES, SIZE 215/65/R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT DRIVER SIDE TIRE SUDDENLY EXPLODED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THEN COASTED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVISED HER THAT THE TIRE WAS DEFECTIVE AND THAT THE IRE POSSIBLY WAS NOT PROPERLY INFLATED, CAUSING THE FAILURE. THE FRONT DRIVER SIDE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396979April 20, 2011
SUSPENSION:FRONT
RIGHT HAND SIDE, FRONT COIL SPRING CRACKED IN TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395761April 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ATTEMPTING TO ACCELERATE AND WOULD SHIFT WITH DIFFICULTY BETWEEN GEARS. SHE NOTICED THAT THE RPM'S WOULD INCREASE AND THEN THE VEHICLE WOULD JERK VIOLENTLY. THE DEALER ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE TO COST. THE CURRENT MILEAGES WERE 141,000 AND THE FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395586April 12, 2011
SUSPENSION, TIRES
TL* THE CONTACT OWNS A 2008 VOLVO XC70 CROSS-COUNTRY. THE CONTACT STATED THAT ALL FOUR TIRES PREMATURELY WORE AT 20,000 MILES. THE TIRES WERE REPLACED BUT HAD BECOME WORN AT 43,500 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE WEARING AS NORMAL. THE MANUFACTURER ADVISED THAT THE TIRES WOULD NEED REPLACING EVERY 20,000 MILES AS NORMAL. THERE WERE NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT WAS 43,500. UPDATED 05/05/11*LJ UPDATED 05/11//
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394391April 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT HARD WITHOUT WARNING WHEN DRIVING APPROXIMATELY 22 MPH. THE VEHICLE CORRECTED ITSELF AND DROVE AS NORMAL BUT THE FAILURE CONTINUED TO RECUR SPORADICALLY AND WHEN BRAKING TO A COMPLETE STOP. THE FAILURE WAS ONGOING FOR FIVE MONTHS AND THE VEHICLE WAS TAKEN TO TWO DIFFERENT AUTHORIZED DEALERS WHERE SHE WAS ADVISED BY BOTH MECHANICS TO REPLACE THE TRANSMISSION. SHE STATED THAT BOTH MECHANICS PERFORMED A DIAGNOSTIC TEST BUT DID NOT GENERATE ANY CODES INDICATING THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394058April 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE EXPERIENCE 2-3 UPSHIFT FLARE, SLIPPING OF TRANSMISSION, TACHOMETER NEEDLE JUMPING UP AND THE ENGINE RACING DURING A SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394548March 30, 2011
SUSPENSION
BROKEN FRONT COIL SPRING ON DRIVERS SIDE. OCCURRED WHILE DRIVING, WHICH POPPED TIRE, AND REQUIRED STABILIZER LINK TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393623March 29, 2011
POWER TRAIN:DRIVELINE
NOTICED A SEVERE CHANGE FOR THE WORSE IN THE HANDLING CHARACTERISTICS OF MY VOLVO XC 70 AWD VEHICLE. LOST AWD CAPABILITY, CONFIRMED BY FRONT WHEELS SLIPPING IN LIGHT SNOW. DEALER INSPECTION IDENTIFIED FAILED ANGLE GEAR AND COUPLER, REPAIR PRICE $2500.00 NOT COVERED UNDER WARRANTY. OWNER REPLACED ANGLE GEAR WITH REBUILD UNIT FROM SALVAGE AND A NEW COUPLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393626March 29, 2011
SEATS
SEAT HEATER SHORTED OUT CAUSING FIRE IN SEAT FOAM RUBBER BURNING THROUGH SEAT COVER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10392669March 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE TRANSMISSION HAD AN INTERNAL HYDRAULIC FAILURE WHICH CAUSED THE TRANSMISSION TO SHIFT SLOWLY, DURING ACCELERATION IT WOULD ALSO JERK AND SLIP WHEN THE CONTACT WAS TRYING TO STOP THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION COULD NOT BE REPAIRED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000. UPDATED 06/06/11 *BF UPDATED 1/17/2012 THE CONSUMER STATED THE CAR WONT ENGAGE IMMEDIATELY AFTER FULL STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386587March 6, 2011
VISIBILITY
INTERIOR AUTOMATIC DAY/NIGHT REAR VIEW MIRROR IMAGE HAS BECOME DISTORTED/OBSCURED WITH A FLUID LEAKING INTERNAL TO THE MIRROR ITSELF THAT MAKES IT VERY DIFFICULT TO SEE ANY REFLECTED IMAGES DURING THE DAY AND USELESS AT NIGHT. IMAGES ON MIRROR ARE BOTH LIGHTER AND DARKER AT THE SAME TIME AND NOT CONSISTENT OVER THE MIRROR SURFACE CREATING A TUNNEL VISION PROSPECTIVE. MIRROR IS SURFACE IS NOT CRACKED, DAMAGED EXTERNALLY OR PREVISIOUS SUBJECT TO ABUSE. DEFECT IN MIRRIOR OCCURRED WITHOUT WARNING, LEAKED A SMALL AMOUNT OF OILY FUILD INITIALLY AND HAS NOT CORRECTED ITSELF. DEALER CANNOT REPLACE MIRRIOR. HOWEVER, DEALER CAN REPLACE MIRROR AND MIRRIOR HOUSING UNIT (FOR APPROX. $700, LESS LABOR) THAT CONTAINS CONTROLS FOR MIRROR AND REMOTE DOOR LOCKING SYSTEM. IF THE MIRROR HOUSING UNIT IS REPLACED IN ITS ENTIRETY, THEN A NEW A NEW COMPUTER SOFTWARE UPGRADE IS REQUIRED AS WELL AS THE REPROGRAMING OF ALL REMOTE DOOR LOCK KEY FOBS. ACCORDING TO A WEB SEARCH OF VOLVO FORUM WEBSITES, THIS APPEARS TO BE A COMMON PROBLEM NOT JUST COMMON TO MY PARTICULAR MODEL AND YEAR OF VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386092March 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT WHEN FIRST DEPRESSING THE ACCELERATOR OR RELEASING THE ACCELERATOR, THE TRANSMISSION WOULD SPORADICALLY HESITATE AND SURGE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 03/24/11*LJ THE TRANSMISSION FLUID, COILS AND ETM WERE ALL REPLACED TO TRY AND RESOLVE THE PROBLEM. UPDATED 09/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381204February 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF THE TRANSMISSION ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo XC70