While parking our Volvo in the parking lot of Trader Joe's grocery store on [XXX], the Volvo suddenly accelerated and collided with the adjacent car in the next parking slip and rammed the car in the forward parking slip pushing about 15 to 20 feet ahead. Luckily, nobody was hurt though it could have been a disaster is someone was standing there near either of the other two cars. No one other than the auto body shop has inspected the car. The police came but did not write up a report because it was on private property and there were no injuries. Nothing on the instrument panel then or now shows any indication of a malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My wife was parking our Volvo 2026 XC60 in a parking slot at our local grocery store. Upon pulling into the slot, the car suddenly accelerated and surged forward colliding with the car in the next parking slot and the car in the parking slot directly in front of her. She jammed on the brakes as hard as she could causing the tires to screech. The impact was great enough to shove the car in front of her out into the open isle in front. Luckily, no body was hurt. This could have been a deadly disaster if there were pedestrian near by at the moment of impact. The police came but did not write up an accident report since it was on private property and no one was hurt.
The contact owns a 2025 Volvo XC60. The contact stated that while his wife was pulling into a parking space slowly, the vehicle independently accelerated, causing the vehicle to sideswipe a vehicle nearby on the driver’s side of the vehicle and then rear-end another vehicle before coming to a complete stop. The vehicle stopped and was turned off. There was no property damage reported. There were no air bags deployed. The vehicle was not towed and was deemed inoperable. No warning lights were illuminated prior to the failure. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.
Volvo 2025 XC60 T8. Rear liftgate closed without request nearly causing an eye injury. The liftgate was open, I was moving back and forth emptying packages from the cargo area. I turned to return to the car and the liftgate had started to come down (unrequested. I had NOT pushed the physical button on the liftgate or on the key fob). My eye was within 2 in of hitting the corner of the liftgate. I am taking the car to the dealer to report the incident. I do not see any active recalls posted for this safety issue.
No injuries · No fire · No crash
In the four months that I have owned this car, the following issues have occurred and have not been resolved: - Google Maps suddenly stopped working while navigating while I was driving on multiple occasions. - Bluetooth connectivity will disconnect suddenly and not reconnect - All audio in the car has stopped since 7/2/26. This includes turn signals, safety alerts, cross traffic alert. This has happened on at least 4 separate occasions (lasting 2 days or more) and usually resolves, but this has persisted. I have called the service department each time and been told there is nothing they can do about it and that I have to wait for a software update. I updated the software on 6/15/26 and the problem seems to have gotten worse. - Backup camera intermittently does not work and screen is black - Radio will freeze on station. Audio will change but screen will not. - Climate control does not work on auto. Fan will not adjust based on temperature, has to be adjusted manually even in auto mode. I am concerned for my safety and the safety of my children when driving in this vehicle. The electrical system has proven to be unpredictable, and my research has shown that this is not an isolated issue. The vehicle has been at a Volvo service center 3 times for this same issue and continues to have the same unresolved problems. There were no warning lamps or symptoms prior to the system malfunctioning, it happens while I am driving. This poses a hazard to me and to the people driving around me.
No injuries · No fire · No crash