Volvo S60 Complaints

1,272 consumer complaints on file.

#11590026May 21, 2024
SEAT BELTS
The passenger seat belt failed and will not retract. People riding in my car are not safe with the seatbelt hanging loose. I read this was a recall which included 2019 S60s but my specific VIN is not including for some reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589772May 20, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Automatic Intervention Collision Avoidance system activated unnecessarily and unexpectedly during a freeway exit. There were no cars ahead within a reasonable distance, but there was a car in the adjacent lane of a “dual” parallel exit lane on the freeway. There was a solid white line between vehicles and the system seemed to interpret both vehicles exiting the freeway simultaneously as a “near collision” when in fact we were both operating correctly. I did not notice any intrusion or movement of the adjacent vehicle into our lane. The response from the vehicle was a sudden and violent movement of the steering wheel to the left and I believe application of the brakes although I am not certain of that. This event occurred in the southbound lanes of [XXX] near [XXX]. The exit, I believe, is for [XXX] [XXX] . This was a rental vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589549May 19, 2024
ENGINE
car has high oil consumption. takes a full oil change every month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589023May 16, 2024
AIR BAGS
The contact owned a 2007 Volvo S60. The contact stated that while the son was driving at an undetermined speed, the vehicle crashed into the rear of a truck. During the crash, the front end of the vehicle was severely damaged however no air bags deployed. The driver sustained a head injury, concussion, and a right knee injury. The front passenger sustained a head injury. One rear-seat passenger sustained a chest injury and the second rear-seat passenger suffered a concussion. Seating arraignments were unknown for the rear seat passengers. All occupants were transported to the hospital. A police report was filed at the scene and the vehicle was towed. During the crash, the vehicle was destroyed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 190,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11588561May 13, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Multiple doors unexpectedly open. Door latches do not lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587636May 8, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Main center display becomes blank at random times. Sometimes this is accompanied by a loud squealing sound from car audio. When display blanks, all HVAC functions stop including defog, also all audio including turn signal indication sound. Sometimes display and functions self recover after approximately 15-20 seconds, sometimes it does not self recover and in these cases the ignition needs to be turned off and the drivers door opened to "turn off" the vehicle systems so that they can restart. The condition is completely random. The condition has been noted by other 2022+ Volvo owners in various forums. The software in my car has been updated following a complaint for this concern, however it has occurred again since the update. Date provided in report details is most recent event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584487April 22, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving in the right hand lane on a two lane road where the speed limit is 30mph. While the road was curving to the left slightly the vehicle's Collision Avoidance System was triggered and swerved the car into the left lane towards on coming traffic and cutting off a car behind me. The road was completely empty in front of me. It created a dangerous situation for no reason. I have dashcam footage that captured the moment the car intervened that I can provide if requested, I'm unable to upload video on this portal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584150April 19, 2024
EXTERIOR LIGHTING
Vehicle was off in driveway and fire started from right rear taillight. Fire extinguished via fire extinguisher after 5 minutes but car totaled. Inspection by fire department indicated source of fire was right rear tail light.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11580623April 2, 2024
ENGINE
Alternator belt shredded and got underneath the timing belt causing the engine timing to go off and severe engine damage that I will now have to total the car or spend $13-15K to replace. The car stalled after leaving a stop sign so I wasn't going fast. I spoke to my local mechanic and he had another Volvo S60 T5 in his shop with the same issue showing up but that owner was lucky enough to not have the engine destroyed in the process. From what he is saying is that every other car has some kind of timing belt protection that the Volvo S60 is missing. In searching the Internet this is a very common issue that occurs. I registered a complaint with Volvo today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578097March 18, 2024
AIR BAGS
The contact owned a 2006 Volvo S60. The contact received notification of NHTSA Campaign Number: 21V766000 (Air Bags) and would like to be removed from the recall distribution list. The manufacturer was not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577907March 17, 2024
UNKNOWN OR OTHER
THE REAR DOOR LOCK IS NOT CLOSING THE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576108March 7, 2024
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The front warning collision comes on when a car is not even close. Engine, a part in the engine area has been replaced twice. Transmission, not shifting properly when 2/3. How was your safety or the safety of others put at risk? The unit will try to brake. The check engine light has come on more than once. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes by a Volvo Dealer. Were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? Yes, transmission service and check engine light. Also red warning light appears on the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574442February 28, 2024
VISIBILITY:WINDSHIELD
While driving or parked water is dripping down my window shield. This obstructs my view and distracts me from driving. It further distracts my driving if I have to wipe away the water which usually leads to smearing which causes further obstruction to my field of vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573121February 21, 2024
AIR BAGS
The contact owns a 2006 Volvo S60. The contact received notification of NHTSA Campaign Number: 21V766000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted to schedule an appointment for the recall repair; however, the contact was unable to secure an appointment. The manufacturer was contacted and opened a case. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573156February 21, 2024
VISIBILITY:WINDSHIELD
original windshield never replaced unglueing to the point where you can push the glass and have it move and minor seepage of water
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572932February 20, 2024
ENGINE
As part of routine scheduled maintenance for this car, it was determined that there is excessive oil consumption occurring in the engine which requires the piston rings to be replaced. In conversations with the Volvo dealership and other Volvo repair facilities, this appears to be a known issue with this make and model of Volvo. I purchased this car from the Volvo dealership and have taken it back to the dealership for every scheduled maintenance/servicing recommendation. An engine failure of this type with this low of mileage is concerning. Volvo has apparently acknowledged this issue for this make and model and has paid for the required repairs in some cases. I want to raise this issue so that future owners of this model of used car can be aware before purchasing this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570537February 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2012 Volvo S60. The contact stated that while driving at an undisclosed speed, she smelled a burning odor in the interior of the vehicle, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection of the engine compartment, the contact became aware that the engine was without oil; however, the low oil warning light was not illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V592000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568422January 29, 2024
ENGINE
I currently own a 2013 S60 2.5L T5 sedan (See Vin # referenced in Subject Line) that recently began displaying on the DIC the following alert/error messages: •Low Oil/No Oil Pressure alert My vehicle only has 67,400 miles on the engine and I am the 2nd owner of the vehicle purchasing it with only 19,560 miles or so, approximately 3.2 yrs ago. Due to my distance from home to the nearest authorized local Volvo dealership (Manasquan NJ), when this warning came up on the car, I immediately took it to an authorized ASE local service repair shop. This vehicle’s oil has always been changed within Volvo manufacturer recommended oil change intervals, so I know that was not a potential cause. I did check the oil level, which was low and there has been no visible under the vehicle oil puddles/stains prior to taking it to determine the root cause of the alert. While at the local service repair center, I was alerted by the service manager that for this year model, there is a known manufacturing issue related to defective O-rings and Pistons causing the vehicle to heavily consume oil, potentially leading to engine failure and poses and immediate safety risk to myself and family members as well as the driving public if there was to be an engine failure. I reached out to Volvo USA earlier today to express my dismay and shock that for one I was not notified of this potential safety recall. I was then to my chagrin informed that my vehicle was not involved/eligible for an extended warranty coverage in an earlier settlement that Volvo was involved in, but also to my surprise I came across a Class Action lawsuit filed against Volvo for deceptive practices related concealing prior knowledge of this safety defect related to the O-Rings and Pistons. (See attached docs for settled Lawsuit Action and an earlier issued Quality Bulletin-[XXX]: Issue Date 1-04-23). After reviewing these two documents, it is clear to me that the bulletin deployed as well as the settling of the NJDCA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568364January 28, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
The child safety lock is not engaged. The door latches on the rear right passenger door in my car has failed. It fails to unlock when from the inside. In an emergency situation. Passengers won't be able to exit the vehicle quickly. The Problem can be reproduced and there are current door latch recalls in other models but it needs to extend out these models too. It has not been inspected by police but. again there is a recall for similar models. The recall should extend out to these models. No warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565850January 16, 2024
TIRES
4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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