Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11469327June 15, 2022
TIRES
The contact owns a 2005 VOLKSWAGEN Jetta equipped with Supermax Tm-1 205/55r16 Tires. The contact stated that while driving at various speeds the front driver tire began to have a vibrating sensation after a month of being placed on the vehicle Within a few days the tire began to bounce becoming unsafe to operate. The contact returned to Walmart to be advised to order online and have it shipped. The mechanic stated there was tread separation. The left front tire was replaced with a different brand tire the right front tire began to display the same issue. The vehicle was returned where the tire was replaced with another brand tire. The rear tire (unsure left or right) had since been displaying the same failure. The manufacturer for the tire was made aware of the failure. The vehicle failure mileage was 93,869 the tire failure mileage was approximately 4,494.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469394June 15, 2022
POWER TRAIN
The mechatronic unit in the transmission failed without warning and caused the vehicle to not move while while in traffic. This issue plagues almost every Jetta Hybrid and VW of America will not correct this serious safety issue. This transmission has an extremely high failure rate and needs to be recalled across the board. VW has issued a recall for this issue but is not including all Jetta Hybrids that are experiencing this exact issue. An investigation needs to happen!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469271June 14, 2022
UNKNOWN OR OTHER
My check engine line came on; code P05A0. A scan showed that it is my active radiator shutter assembly that is causing the error. My car only has 26K miles, and it seems strange that it would be having an issue. When I took my car to the dealership, the service rep told me it is a very common issue. It is also going to cost around $900 to repair. My car is perfectly drivable (the service rep confirmed it), but I won't be able to pass emissions in AZ with my check engine light being on. The shutters remain open at all times. I can hear it open and close and reopen sometimes when I start my car or while I'm driving, but it will always remain open. My dealership is so backed up that I'd have to leave my car for several days before they could even get to it. I do not have the time or money to do the work, so I didn't leave it for it to be repaired. I have found others on VW forums that have gotten the same error message at about the same mileage I am at. Your organization released a technical bulletin for this issue for 15-16 Jettas, and I appreciate it if you could look to see if the issue continued through the 17 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469028June 13, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or highway. Problem occurred last night when attempting to accelerate and merge onto the highway, felt like the car was in neutral ('D' light was blinking as well as the 'Hybrid' light). What is concerning is that VW did know about this problem and they only did a recall for very small number of vehicles. We called VW and they said no recalls on our 2016 Jetta Hybrid for this problem. I'm reporting the problem here because we have experienced the same problem multiple times and the dealer said to replace the Mechatronic J743 unit, this was very cost prohibited for us at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468336June 8, 2022
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Airbag malfunction indicator lamp has illuminated, horn is not funtional. Returned to Volkswagen dealership for diagnosis, prognosis being faulty "clock spring." Was previously indicated as repaired under recall exhibiting same symptoms some years previously but, problem has resurfaced and is persisting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468055June 7, 2022
ENGINE, ELECTRICAL SYSTEM
NHTSA recall no: 19V-866 Manufacturer Recall no: 34J6 Volkswagen is refusing to replace my mechatronic unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467553June 4, 2022
ENGINE, STEERING
On Jun 4, while driving on southwards on HW17 the steering became unresponsive. Eventually, the car, with four passengers, hit the curb. The vehicle is yet to be inspected by dealership, VW representative or repair shop person. I plan to take the car to repair shop, when they open on Monday, Jun 6. The car Engine Malfunction Light had turned on.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11467301June 3, 2022
UNKNOWN OR OTHER
I brought this car for my daughter. It has quick on her twice with no warning. The car has malfunctioned twice getting gas. The first incident it would not start after getting gas. The cap was on correct.I finally was able to get it started. I was 2 miles from home and it rode smoothly.The car rode fine for about a week then my daughter got gas again at a different place in my hometown. It started up then as she tried to drive into street it just cut off. Thankfully, it stopped before she entered the street. The car had to be towed home. The battery is new, low mileage and its not the alternator. I am afraid for her to drive it. I believe it could cut off again without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467171June 2, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
I would like to report driver door lock actuator goes bad over time, and could become an issue of getting out of the driver side of the door in a safely manner. I had to get door fixed a mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466154May 25, 2022
ENGINE
Car started making a weird noise after service. It sounded like a tractor trailer idling next to me. Brought the car up to the dealership and determined it was due to a faulty engine. Luckily I didn’t avoid the sound since there was metal shavings in my oil pan which could have caused a complete engine failure. Car only had 27K miles on at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465875May 24, 2022
SUSPENSION
Front driver strut coil spring snapped while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465946May 24, 2022
POWER TRAIN
The contact owns a 2008 Volkswagen Jetta. The contact stated while driving 65 MPH, the vehicle started shuddering and swaying in the rear of the vehicle. The contact slowed down and proceeded to drive. There were several unknown warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,349.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465787May 23, 2022
SERVICE BRAKES
On more than one occasion the front left brake seized up. The last time was when I was on a toll road and felt warbling in the tires so I got off on an exit and when I reached the red light the left front brake seized up and the car wouldn't budge. Once the car rested and the brake cooled off I was able to drive it to a safe place and had it towed to the VW dealership who because they couldn't get it to duplicate the issue couldn't tell me what was wrong. It does not happen consistently and I fear to think that if I was doing 55 MPH the car would have caused a horrible accident. In the past when it happened the car would not accelerate over 40 MPH and I could feel the brakes were applying pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465081May 18, 2022
VISIBILITY:WINDSHIELD
I had just gotten in my car with my wife to go to the grocery store. There was a small mosquito flying around the windshield on the driver's side. I extended my right arm, flicked my wrist, smashing the mosquito with the backs of my fingers. In squashing the mosquito with VERY little force I cracked my windshield significantly. The windshield in question was installed by Safelite in Martinez GA in 2019 after the previous windshield was cracked by a rock thrown from the road. My concern is Safelite is installing sub-par windshields and if this windshield had been hit by a rock thrown by a vehicle it would've killed me. I have tried to bring this issue to Safelite's attention but they dismissed what I told them and said anyone could say that to have their windshield fixed for free. In my opinion this is obviously a case of defective materials and should be covered by their lifetime warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464903May 16, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Motor was replaced at 104,714 miles due to knock in engine. Got car after motor replacement and car is doing same exact thing with less than 5000 miles on new motor. Codes that are appearing are oil pressure switch and power train computer issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464449May 13, 2022
POWER TRAIN
The contact owns a 2009 Volkswagen Jetta. The contact stated while driving 35 MPH, the gear shift indicator started blinking on and off. The contact stated that the check engine warning light was illuminated. The contact parked on the side of the road and restarted the vehicle to reboot the gear shift indicator lights. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464481May 13, 2022
ELECTRICAL SYSTEM
car go into a safe mode take to dealer they said car is no reparable because the part they need is no longer made by VW and is no a substitution part for it. so basically they talk me to send it to a junk lot or I can buy a new car and they will gime some money for it also at the end they recommend a shop that maybe be they can fixit so I think why ???? ia safety advised for a dealer.????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463834May 9, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
The car turns off while driving and it has put me in several safety problems that I feel could an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463846May 9, 2022
STEERING
The contact owns a 2011 Volkswagen Jetta. The contact stated while driving approximately 30 MPH, the steering wheel locked and the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to several independent mechanics; however, there was no failure detected. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 126,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463339May 4, 2022
POWER TRAIN
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated after starting his vehicle, he was unable to move the gear shifter into a desired gear. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the mechatronic assembly unit to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 23,918.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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