Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11506811February 12, 2023
ELECTRICAL SYSTEM
The passenger side door actuator/wiring is not locking appropriately. Through the use of the key fob locking the car doesn't lock the passenger door and every time the vehicle is in motion at 10mph it tries to initiate the auto-locking but fails to lock the passenger door. This enables the passenger to open their door at any rate of speed without automatic safety protection. I have seen this be an issue with other Volkswagen Jetta cars online through car parts stores and online forums, but no recalls as of yet. As of right now, I have not had the vehicle inspected but will be looking to do so this week. There were no warning lights or messages that appeared. It just started two days ago and the only way I realized it was a problem is when I would stop and continue driving it would try to auto-lock when I hit 10mph. Concerns arose when I was driving my 8-month-pregnant wife around town.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506444February 9, 2023
POWER TRAIN
The car would turn on for 2 seconds and turn off for 2 second in a continuous cycle when stationary. The car is available for inspection upon request. Yes the problem has been confirmed by Heritage Volkswagen and they updated the software recall...but the damage is already beyond repair. $10,000 to repair. There were not any warning lamps, messages, just the above symptoms. This started about 5 days ago. Took it to a local auto shop and they said there was an EV when the performed the diagnostics. Would have to take it to the dealership to get it fixed. That day I made an appointment with the dealership for the following morning at 7:30 a.m.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506106February 7, 2023
POWER TRAIN
For the Volkswagen Jetta Hybrid 2013-2015 units, a safety recall 34J6 was issued to service transmission issues that caused powertrain failure. The problem is caused by hairline fractures in the accumulator that cause insufficient transmission oil pressure (my vehicle is showing codes that this is the case). Recently, my 2014 VW Jetta Hybrid has been experiencing issues as described by the 34J6 recall. My car would lose powertrain capabilities at stoplights or if i was slowing down. It would also occasionally stop and start when it was supposed to be idling. The dealership has confirmed that my accumulator is the issue,however, my VIN number is allegedly not affected by this recall. Can an investigation be put forth to determine if this recall can be extended to be more inclusive of VIN batches that it is affecting?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505669February 5, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was in a head on collision where the other person crossed the line and two empty lanes to hit me head on. This WAS in may 2021. Not one single warning was used by forward collision sensors. No emergency braking was applied. My airbags were not deployed and this man hit me doing at least 35 miles an hour and also I was forward moving even though I was applying my brakes. The car was totaled. Yet not a single warning sound or light or indicator once went off. I also paid extra for the Volkswagen carnet services. Never once did they come over the speaker to ask if I was ok. To tell me I had been in an accident or ask if I needed them to send help. In essence these services failed me completely. I do not understand why I was not included in any of the airbag recalls or settlement information I have heard about. All of the Extra features and functions I paid all the extra money to have - every single one failed me when I needed it. This vehicle left me without the protections it promised.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11505565February 4, 2023
ELECTRICAL SYSTEM
The door locks will try to auto-lock once the vehicle has passed a set speed but fail, making an audible double-lock sound. The car will continue to try and auto-lock after each stop (stop sign, stop light, etc) and continue to fail. Happens intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505296February 3, 2023
SERVICE BRAKES
ABS Module Assembly all packet, It turns that this kind of vehicles are controling the power Steering, anti skid braking system, brake lights, ABS, Skid lights come ON and the Steering also come ON it is scanned and remove the codes once and seemed to work for a day or two and down again, goes back to scan and now me and the mechanic test drive it together and found that the Main ABS modulator is not connecting and goes on and of the scanner where it carries a faulty communication among its components and causing all this disconfort? problem herein is that it is hard to tell when will it do it again or why is it failing? and causing all kind of problem with lgihts blinking all the time? but the biggest problem here is: that I am not the only one complaning about it, there is many people complaning about the problem! more that I expected, and seems like they do not know about making a report it is exact same problem! and reason they are not fixing it is: becasue it is to costly, It runs an apparent $2,000.00 dollars to get parts and labor? this is indeed a recall issue that must be absorbed by manufacturer.Please help us get it done I stopped the car since it acted with all this lights september is when I started to feel the disconfort but November when I had all set of lights come ON where as I mentioned, we clear the codes, "Mechanic" and runs for few days and back again. Nope there has not been a crash and I hope I don not get in one I rather stop vehicle especialy on this winter driving conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504479January 30, 2023
AIR BAGS, VEHICLE SPEED CONTROL
Component Failure: Airbag Light is On, No steering wheel electronic controls work including cruise control. Safety: I'm uncertain if the Airbag will deploy in the event of a crash. Dealer Confirmed: Dealer states the Steering Wheel Clock Spring requires replacement, but that it is not a part of the VW recall issued August 2015. Inspected: Hiley VW Dealership inspected the vehicle Warning Lamps: Airbag Light is currently on. Uncertain when it started since I'm the 2nd owner of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504260January 29, 2023
SERVICE BRAKES
The ABS module has failed and caused lights in dash to illuminate for ABS, Traction control, and airbags. Requires full replacement and reconfiguration of ABS module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504161January 28, 2023
ENGINE
On or about January 24, 2023, Found oil leak and heard noise from engine. No warning lamps or messages prior, mechanic diagnosed and found cam phaser cover bolts loose and leaking. He had to re-torque bolts and check engine. Leaking stopped. Mechanic said they should not have come loose and if bolts came anymore loose, they could have caused serious problems with timing and engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504172January 28, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in shop for all of these problems and nothing has been fixed. New radio installed but it still shuts down whenever. Every repair they have done has only damaged more parts of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503624January 25, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I'm finding the brake pedal to be extremely hard to depress. This happened overnight, as the car was operating normally; now I'm afraid to move it because I can't brake properly at very low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502305January 18, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, WHEELS, AIR BAGS
https://www.hometownsource.com/classifieds/press_news/community/announcements/legal/notice_of_sales/2019-volkswagon-jetta-burdas-towing/pdfdisplayad_0e7d0609-179e-5fd0-9b71-1f5cd42e9757.html
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502341January 18, 2023
AIR BAGS
I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502491January 18, 2023
ENGINE, ELECTRICAL SYSTEM
- Evap System, it is available for inspection upon request. - The check engine light will not turn off because of electrical wiring due to a faulty connection with the Evap system. It has been checked and there are no leaks and I have been told by three locations that it is a electrical wiring issue. Since the check engine light will not turn off I can not be notified if there are other issues that may cause a check engine light to turn on and my family's safety is at risk because I do not know if it is only because of a electrical wiring issue. - The problem has been checked by three local auto shops who have all smoked the Evap system but have never found a leak and have each individually told me it is a wiring issue. - It has not been inspected by the manufacturer, police, insurance representatives or others to my knowledge because the car was sold to me by a dealership anything prior to that event I am not aware of. - They first appeared one week and a half from purchase from the dealership. The dealership said it would not fix it because it wasn't in their books. The check engine light turned on when I turned on the car after that time period. I was not driving when it had turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502158January 17, 2023
SEATS
The drivers seat moves by it's self while driving. And apparently while it is parked which runs the battery dead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502209January 17, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2012 Volkswagen Jetta. The contact stated he smelled a strong odor of carbon dioxide inside the vehicle. The vehicle was taken to the dealer for a diagnostic test however, no failure was found. The vehicle was then taken to an independent mechanic and the contact was informed that the vehicle did not have a diesel exhaust fluid (DEF) tank. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501984January 16, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
2010 Jetta, manual transmission Key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. VW refuses to do recall, even though this is a manufacturing parts issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501646January 13, 2023
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2012 Volkswagen Jetta. The contact stated that while his daughter was driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic linked the failure to an electrical failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V483000 (Air Bags) however, the VIN was not included in the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501421January 12, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2019 Volkswagen Jetta. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to a dealer where the sensor was reset; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501253January 11, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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