Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10111980February 22, 2005
VEHICLE SPEED CONTROL
I WAS AT A FULL STOP AT A RED LIGHT WAITING TO CROSS A BUSY HIGHWAY WHEN SUDDENLY. AND WITHOUT WARNING, THE CAR STARTED ACCELERATING ON ITS OWN. MY FIRST REACTION WAS TO PUSH ON THE BRAKES HARDER. THIS DID NOTHING. THE CAR KEPT ACCELERATING TO SUCH A RATE THAT THE BACK END STARTED FISHTAILING AROUND TO THE RIGHT. I HAVE A CDL LICENSE AND REACTED BY PUTTING THE CAR INTO NEUTRAL. THIS REACTION DEFINITELY SAVED A MAJOR ACCIDENT. THE CAR WAS DOING ITS BEST TO FORCE ME INTO MOVING TRAFFIC. THE NEXT PERSON THIS HAPPENS TO MIGHT NOT BE SO LUCKY. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP. AFTER KEEPING MY CAR 2 WEEKS, THEY STILL COULDN'T COME UP WITH A PLAUSIBLE EXPLANATION FOR WHY THIS HAPPENED. THEY DID REMOVE THE ON/OFF BUTTON FOR THE CRUISE CONTROL, BUT THEY CAN'T GUARANTEE ME THAT THIS IS WHAT CAUSED THE MALFUNTION. NORMALLY THE CRUISE CONTROL WOULD DE-ACTIVATE WHEN THE BRAKES ARE PRESSED. I REMAIN WITHOUT A REASONABLE EXPLANATION OR REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111726February 17, 2005
AIR BAGS
THE AIR BAG LIGHT IS ON AND THE DEALER WILL REPLACE THE ENTIRE AIR BAG AT A COST TO THE CONSUMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111623February 16, 2005
AIR BAGS:SIDE/WINDOW
VEHICLE WAS ON THE ROAD AT 5 MPH WHEN ALL OF A SUDDEN THE PASSENGER SIDE AIR BAG DEPLOYED ON ITS OWN. MANUFACTURER WAS CONTACTED BY THE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108876February 16, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING THE CONSUMER'S SEAT CAUGHT FIRE. THE CONSUMER CONTACTED THE DEALER AND TOOK THE VEHICLE IN FOR REPAIR. *JB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110564February 15, 2005
EQUIPMENT
THE WINDOW REGULATORS HAVE A TENDENCY TO BREAK. THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS TOLD THAT THEY ARE PLASTIC AND IT IS COMMON KNOWLEDGE THAT THEY BREAK FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110506February 14, 2005
AIR BAGS:SIDE/WINDOW
VERY SIMPLE: I WAS DRIVING AND THE PASSENGER SIDE AIRBAG EXPLODED. SOMETHING NEEDS TO BE DONE!! THIS CAR NEEDS TO BE RECALLED. THE DEPLOYING OF THE AIRBAG SCARED ME SO MUCH THAT I ALMOST CRASHED OVER THIS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110510February 14, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
PAASENEGER SIDE TURN SIGNAL MALFUNCTION IN DECEMBER WAS REPAIRED BY DEALER. ALL TURN SIGNALS AND HAZARD LIGHTS DEAD AS OF FEBRUARY 11, 2005. I SAW SOME POSTINGS ABOUT A RECALL ON AN INTERNET SITE. THE DEALER HAS NO KNOWLEDGE OF THE RECALL AND THE MANUFACTURER HAS NOT RECALLED THE VEHICLE YET . THE NHTSA WEB SITE LISTS THIS PROBLEM TO BE RECALLED THIS MONTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110513February 14, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
MY 2001 VW JETTA, VIN 3VWSB69M100479, EXPERIENCED TURN SIGNAL FAILURE DUE TO A DEFECTIVE HAZARD WARNING FLASHER/SWITCH. THIS SWITCH IS SUBJECT TO RECALL ID 04V5840000. VOLKSWAGON HAS TOLD ME THAT THERE IS NO RECALL FOR MY VEHICLE FOR THIS PROBLEM. THE FAILURE IS EXACTLY AS DESCRIBED ON THE WEB POSTING FOR THIS RECALL. IS THERE ANY CRITERIA RELATED TO THIS RECALL WHICH EXCLUDES MY VEHICLE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110404February 12, 2005
WHEELS:RIM
TIRE RIMS BEND SO EASILY I HAVE REPLACED 3 ALREADY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111392February 11, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER AND WAS INFORMED THAT NHTSA RECALL 04V584000 ON THE HAZARD SWITCH DOES NOT EXIST. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110236February 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 VW JETTA TDI - TOTAL TRANSMISSION FAILURE @ 68,000 MILES. WARRANTY WAS UP AT 50K. VW STATED THEY COULD NOT DO ANYTHING ABOUT IT, EXCEPT CHARGE ME $3800 FOR A FACTORY REFERBED TRANSMITION (PART ONLY). 68,000 MILES ON THIS CAR WOULD BE CONSIDERED A GOOD BREAK IN MILAGE NOT AN OOPS YOU GOT TO REPLACE THE TRANSMITION. I AM VERY UNSATISFIED THAT VW WILL NOT STAND BEHIND THERE PRODUCT EVEN THOUGH IT IS OUT OF WARRANTY. 68,000 MILES ON A TOTALLY SEALED TRANSMITION. NOT EVEN A DIP STICK TO CHECK FLUIDS. NO LEAKS WERE PRESENT, NO WARRNING SIGNS, JUST INSTANT FAILURE. FIRST AND LAST VW FOR ME. CONSUMERS BE AZWARE!!!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111301February 10, 2005
AIR BAGS:SIDE/WINDOW
COMPLAINT RECEIVED VIA E-MAIL. MY SON-IN-LAW LAST YEAR WAS DRIVING DOWN THE EXPRESSWAY AND THEY JUST WENT OFF. THANK GOODNESS NO ONE WAS HURT. HAD HE HAD HIS KIDS IN THE CAR, LORD ONLY KNOWS WHAT WOULD HAVE HAPPENED. THEY LIVE IN TOLEDO, OHIO. THEY HAVE SINCE GOTTEN IT FIXED OUT OF THEIR OWN POCKET, AND NO COOPERATION BY VOLKSWAGEN OF ANY KIND. MY SON ALSO HAS A JETTA AND IT CAUSED ME CONCERN FOR HIM AND HIS WIFE ALSO. THEY LIVE IN PORTLAND, OREGON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110267February 10, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I HAVE HEATED SEATS IN MY 2002 JETTA. MY WIFE WAS DRIVING LAST WEEK AND NOTICED A PAIN IN HER LEFT LEG. SHE REALIZED THAT IT WAS A BURNING SENSATION. SHE QUICKLY TURNED OFF THE SEAT HEATER AND PULLED OVER AND GOT OUT OF THE CAR. THE SEAT HAD MELTED AND THE COVER WAS MELTING AND BEGINNING TO BURN. FORTUNATELY SHE TURNED OFF THE HEATER RIGHT AWAY AND GOT OFF THE SEAT. I READ OTHER COMPLAINTS OF FIRE AND BURN INJURIES. NOW I HAVE A DEFORMED SEAT CUSHION (DUE TO MELTING) AND A HOLE IN THE COVER. I AM IN THE PROCESS OF CONTACTING VW TO SEE IF THEY WILL REPLACE THIS SEAT AND HEATER. I JUST EXCEEDED THE MILEAGE ON MY WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111311February 10, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 65-70 MPH BOTH FRONTAL AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE IS AT THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111316February 10, 2005
ENGINE AND ENGINE COOLING
AFTER STARTING THE VEHICLE IT STALLED. CONSUMER HAD TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED , BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111335February 10, 2005
ELECTRICAL SYSTEM, TIRES, FUEL SYSTEM, GASOLINE
WHILE DRIVING 40 MPH DRIVER NOTICED THAT THE FRONT LEFT TIRE WAS FLAT. SUDDENLY, THE VEHICLE STALLED. DRIVER WAS NOT ABLE TO RESTART VEHICLE, AND NOTICED FLUID LEAKING FROM UNDERNEATH. VEHICLE WAS TOWED HOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110174February 9, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WELL LETS START WITH THE WINDOW MOTORS, I HAVE HAD MY CAR SINCE 1998 AND I HAVE HAD TO REPLACE MY WINDOW MOTORS FOR EACH WINDOW AT LEAST 2 OR 3 TIMES. I WHICH I HAVE HAD TO PAY $300 OR MORE. ALSO THE SIDE STRIPING WHICH MELTS OFF IN THE SUN HAS BEEN REPLACED ALSO 3 OR 4 TIMES COSTING $100 EACH ROUND. WHY IS IT THAT THESE ITEMS HAVE NOT BEEN RECALLED OR REPLACED FOR FREE WHEN IT IS NOT THE USERS FAULT FOR THESE ITEMS GOING BAD OR FALLING OFF!!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110187February 9, 2005
AIR BAGS:SIDE/WINDOW
I JUST PURCHASED IN OCTOBER A JETTA GLS 2001 CAR FROM THE VW DEALERSHIP IN COLLEGE PARK MARYLAND. LAST MONTH WHILE I WAS MAKING A RIGHT HAND TURN, I HIT THE CURB WITH MY TIRE BUT NO VISIBLE DAMAGE TO MY CAR WAS DONE NOR ANOTHER CAR INVOLVED. TO MY ALARM, MY AIRBAG ON MY RIGHT FRONT SEAT SIDE DEPLOYED. I TOOK THIS TO THE DEALERSHIP AND THEY SAID AIRBAGS DON'T GO OFF THERE WAS AN ACCIDENT ECT. THEY WOULD NOT HEAR MY COMPLAINT NOR HELP ME. NOW I WITNESSED ON THE FOX NEWS THAT THESE JETTA MAKE/MODELS HAVE FALSE AIRBAG DEPLOYMENT AND 109 CASES HAVE BEEN REPORTED. I WANT TO BE ADDED TO THE LIST AND ALSO I WANT TO FILE THIS COMPLAINT. THIS IS NOT ONLY A SAFETY ISSUE BUT AN OUTRAGE. THE DEALERSHIP NEEDS TO FIX MY CAR. IN FACT, I HAVE A 3 YR WARRANTY ON MY CAR BUT THE VW DEALERSHIP TOLD ME TO GO THROUGH MY INSURANCE OR PAY $1900 FOR THEM TO FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110224February 9, 2005
AIR BAGS
MY AIRBAG WARNING LIGHT WENT ON JUST PRIOR TO MY 80000 MILE SERVICE. I INFORMED MY VW SERVICE DEPT OF THIS. WHEN I PICKED UP MY CAR I WAS INFORMED THAT TO REPAIR THE PROBLEM WOULD COST $800-$900. THIS IS EQUIPMENT THAT HAS NO MOVING IS FACTORY INSTALLED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. IS THIS COMMON? WHAT ARE MY OPTIONS? DO I HAVE ANY RECOURSE?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110126February 8, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
IN DECEMBER OF 04 THE DRIVERS SEAT CAUGHT ON FIRE IN MY 2003 VOLKSWAGEN JETTA GLX. I HAD THE HEATED SEAT ON WHEN I NOTICED THE SEAT WAS GETTING EXTREMLY HOT AND STARTED SMOKING. I WAS ON A BUSY FOUR LANE ROAD AND UNABLE TO PULL OVER AT THE TIME. ONCE I DID PULL OVER I JUMPED OUT OF THE CAR TO SURVEY THE DAMAGE. I HAD MANAGED TO BURN THE TIPS OF MY FINGERS AND MY "REAR END". VW REPLACED THE SEAT UNDER WARRANTY AFTER I WAITED ALMOST A MONTH FOR THE SEAT TO COME IN. NEEDLESS TO SAY I WAS VERY IRATE AT THE DEALERSHIP AND WAS TOLD BY THE SERVICE ADVISOR THAT "I WAS OVER REACTING". I CALLED VWOA AND REPORTED THE PROBLEM BUT THEY TOO DID NOT SEEM CONCERNED. I DID MY OWN LITTLE RESEARCH AND WAS ABLE TO COME UP WITH A COUPLE HUNDRED OTHER CASES OF SEATS CATCHING ON FIRE IN VOLKSWAGENS. THIS IS A SERIOUS PROBLEM AND VOLKWAGEN DOESNT SEEM TO CARE, SOMEONE CAN GET SERIOUSLY INJURED IF NOT KILLED BY THIS PROBLEM.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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