Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10114882March 8, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE HEATING ELEMENT FOR THE HEATED SEAT BECAME SO HOT IT MELTED THE LEATHER SEAT OF THE CONSUMER'S 2001 VOLKSWAGEN JETTA. *NM THE DEALER STATED THAT LIQUID APPEARED TO BE SPLIT ON THE LEATHER SEATS CAUSING THE DEVICE TO SHORT OUT AND OVERHEAT WHICH CAUSED THE DEVICE TO SHORT OUT AND OVERHEAT WHICH CAUSED THE DAMAGE. THE CONSUMER INQUIRED ABOUT COMPENSATION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113650March 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH TRANSMISSION JERKED BEFORE SHIFTING GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112743March 8, 2005
TIRES:TREAD/BELT
MY TIRE WENT FLAT WHILE DRIVING, WHEN I REALIZED WHAT HAD HAD HAPPENED AND FOUND A SAFE PLACE TO PULL OVER ABOUT A QUARTER MILE LATER, BY THAT TIME THE TIRE HAD SPLIT COMPLETELY AROUND THE ENTIRE TIRE ON THE OUTSIDE AND THE INSIDE. THANK GOODNESS THIS HAPPENED JUST AS I WAS MERGING ON TO THE INTERSTATE, AND I WASN'T GOING VERY FAST AT THE TIME. I WAS TOLD LATER BY THE TOW TRUCK DRIVER THAT THESE LOW PROFILE TIRES SPLIT LIKE THAT FREQUENTLY BY JUST DRIVING A SHORT WHILE ON IT AFTER IT BLOWS. I AM VERY FEARFUL OF THESE TIRES NOW.(GOODYEAR EAGLE RS-A 225/45R17. I WAS TOLD MY THE MANUFACTURER OF MY CAR VW THAT THEY DIDN'T WARRANTY TIRES ON THERE CARS. THE LOCAL GOODYEAR DEALER TOLD ME THAT THIS TIRES DIDN'T HAVE A MILEAGE GUARNTEE, THAT THE TIRES SHOULD GO 50,000 MILES. MY CAR ONLY HAD 24,000 MILES ON IT. I AM VERY DISAPPOINTED IN VW AND GOODYEAR AND THESE TIRES. SO MUCH FOR SO CALLED PERFORMANCE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112747March 8, 2005
AIR BAGS
PLEASE REFER TO CASE/ODI: 8022481; RESPECTFULLY REQUEST CASE BE REEVALUATED. VW CLAIMS SMALL DING ON UNDERSIDE OF VW JETTA IS TO BLAME FOR SIDE AND SEAT AIRBAG DEPLOYMENTS. THEY ARE WRONG AND ARE TRYING TO USE THIS EXCUSE TO GET OUT OF NUMEROUS FAULTY AIRBAG DEPLOYMENTS. NO VW EXPERTS COULD ANSWER MY SPECIFIC TECHNICAL QUESTIONS. THE OWNER'S MANUAL SPECIFICALLY STATES REASONS FOR AIRBAG DEPLOYMENTS, AND THE SMALL DING ON THE UNDERSIDE OF MY VEHICLE IS A NOT A REASON; INSTEAD IT SERVES AS AN UNSUPPORTED EXCUSE. [JETTA RIDE EXTREMELY LOW TO GROUND; THERE WILL ALWAYS BE DINGS, MARKS, ETC., FOR THE VW CORPORATION TO USE AS AN EXCUSE.]*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10113739March 7, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
'RECALL CAMPAIGN' FOR VOLKSWAGEN JETTA 1997 INSTALL PROTECTIVE SHIELD IN RIGHT REAR WHEELHOUSING. *BF THE CONSUMER WAS CHAGRED FOR A RECALL REGARDING THE WINDOW REGULATORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112646March 7, 2005
AIR BAGS:SIDE/WINDOW
I HAVE 2002 JETTA WHILE DRIVING DOWN INTERSTATE HIT SMALL OBJECT IN ROAD WITH PASSENGER FRONT TIRE THIS CAUSED BOTH SIDE CURTAIN AND SEAT AIRBAG TO DEPLOY. IMPACT WAS NOT ENOUGH TO BLOW FRONT TIRE OR CAUSE ME TO LOOSE CONTROL OF VECHILE. WAS TOLD BY INSURANCE COMPANY THEY HAVE SEEN THIS BEFORE HAVE CONTACTED VOLKSWAGEN AND HAVE APPOINTMENT TO GET ESTIMATE ON REPAIR COST AND IF THEY WILL COVER OR INSURANCE WILL HAVE TO COVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112500March 4, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER IN 2003 VOLKSWAGEN JETTA SHORTED OUT CAUSING SMALL HOLE TO BURN IN LEATHER SEAT AND INFLICTING MINOR PINPOINTED BURN TO DRIVER WHILE VEHICLE WAS IN OPERATION. SEAT HEAT TURNED OFF RETURNED VEHICLE TO DEALER FOR REPAIR. TO DATE THE PARTS FOR REPAIR ARE NOT AVAILABLE. CONDITION IS STILL ACTIVE IF SWITCH IS TURNED ON.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10112509March 4, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EQUIPMENT ADAPTIVE/MOBILITY
THE BRAKE LIGHT SWITCH ON MY 2001 VW JETTA WAS REPLACED BY A VW DEALER IN JULY OF 2004 AS A RESULT OF A RECALL NOTICE FROM VW OF AMERICA. THIS SAME SWITCH WAS REPLACED BY A VW DEALER ON 2/28/05 AS A RESULT OF A FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113297March 2, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHILE TURNING ON THE TURN SIGNALS THEY FAILED TO COME ON THEIR OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TURN SIGNAL FLASHER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112298February 28, 2005
ELECTRICAL SYSTEM:IGNITION
2000 VW JETTA, VR6 ENGINE, 49,3331 MILE. WHENEVER MY CAR WAS IDLE FOR MORE THAN 6-8 HOURS AND WAS EXPOSED TO RAINY\WET WEATHER, THE ENGINE WOULD EXPERIENCE PERFORMANCE ISSUES. IMMEDIATELY AFTER STARTING THE CAR UNDER THESE CIRCUMSTANCES, THE ENGINE WOULD SPUTTER AND SOUND LIKE IT WAS ON THE VERGE OF STALLING. IF I ATTEMPTED TO DRIVE THE CAR WITHOUT LETTING IT FULLY WARM-UP, THE ENGINE WOULD EXPERIENCE A SEVERE PERFORMANCE DEGRADATION, CHARACTERIZED BY POOR, ROUGH ACCELERATION. THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE, AND I WOULD RECEIVE THE EMISSIONS WORKSHOP WARNING MESSAGE. THIS PROBLEM HAS OCCURED SEVERAL TIMES OVER THE PAST 1-2 YEARS. AT FIRST THE PROBLEM WAS MILD, BUT OVER TIME IT WORSENED. I TOOK THE CAR INTO THE DEALER FOR SERVICE AND WAS INFORMED THAT THE IGNITION COIL AND IGNITION LEADS NEEDED REPLACEMENT TO RESOLVE THE PROBLEM. THESE PARTS HAVE BEEN REPLACED, AND THUS FAR THE ISSUE WITH MY ENGINE HAS NOT REAPPEARED. VW ISSUED AN IGNITION COIL RECALL FOR VARIOUS OTHER 2001, 2002 AND 2003 MODELS. IT APPEARS THE IGNITION COIL RECALL SHOULD BE EXPANDED TO INCLUDE OTHER MODEL YEARS AS THIS IS NOT THE KIND OF PART THAT SHOULD NEED REGULAR REPLACEMENT. IT'S QUITE OBVIOUS THERE'S A DEFECT WITH THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112324February 28, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
FAILURE IN THE DRIVER SIDE HEATED SEAT ELEMENT RESULTED IN A SMOKING HOLE BURNT THROUGH THE SEAT LEATHER. THE INCIDENT RESULTED IN A SMALL BURN TO THE PASSENGER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10112232February 27, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
AT 46,747 MILES CHANGE-OVER-VALVE/INTAKE MANIFOLD FAILED TO OPERATE PROPERLY. INTERNATIONAL AUTO BODY MECHANIC DIAGNOSE PROBLEM AS REQUIRING A NEW INTAKE MANIFOLD. VW OF AMERICA FIXED PROBLEM UNDER POWER TRAIN WARRANTY BUT CHANGED VALVE NOT MANIFOLD. VALVE FAILED AGAIN IN 10 MONTHS BUT WARRANTY HAS NOW EXPIRED AND COVERAGE HAS BEEN REFUSED. WARRANTY WORK PERFORMED DID NOT RESOLVE PROBLEM BUT SERVED ONLY TO ALLOW WARRANTY TO EXPIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113038February 25, 2005
TIRES
THE TIRES ARE BEING CUT FROM THE INSIDE WHILE DRIVING. THEY ARE CUT IN A SIMILAR FASHION. THE CONSUMER HAS GONE THROUGH SIX SETS OF TIRES. IT IS ALWAYS THE TWO FRONT TIRES. TIRE BRAND: GOOD YEAR EAGLE RSA P225 45 R 17, M67REN OR 3103. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114988February 24, 2005
UNKNOWN OR OTHER
'RECALL CAMPAIGN' FOR VOLKSWAGEN JETTA 1997. *BF THE DEALER COULD NOT PERFORM THE RECALL ON THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112085February 24, 2005
ENGINE AND ENGINE COOLING, STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION
2001 JETTA- MAKES WINDING NOISE AT 40 MPH, EAR PIERCING, TECHNICIANS CLAIM THIS IS NORMAL BUT OVERPOWERS RADIO? UNACCEPTABLE. TRANSMISSION SHIFTS ERRATICALLY ALL THE TIME, CAR WILL LUNGE FORWARD WHEN AT A STOP WHEN FOOT TAKEN OFF BRAKE PEDAL. CAR MAKES A KNOCKING NOISE WHEN AT A COMPLETE STOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113022February 24, 2005
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 40 MPH, THE FRONT/REAR SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113025February 24, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE FLASHER AND WARNING LIGHTS ARE INOPERATIVE DUE TO THE HAZARD WARNING SWITCH RECALL DEFECT 04V584000. THE VIN IS NOT INCLUDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112916February 23, 2005
AIR BAGS
WHILE DRIVING 35 MPH, THE SIDE/FRONT AIR BAGS INADVERTENTLY DEPLOYED . THE DEALERSHIP WAS NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112847February 22, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 60 MPH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112888February 22, 2005
FUEL SYSTEM, DIESEL
DRIVER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DIESEL PUMP NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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