Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10959049March 7, 2017
SUSPENSION
SUSPENSION RUSTED OUT...SPRINGS, ARMS, BUSHINGS, THE ENTIRE FRONT SUSPENSION SYSTEM BOTH LEFT SIDE AND RIGHT, WITH EXCEPTION OF THE SHOCKS. SUDDEN CLANKING NOISE, FRONT END SCRAPING THE UNEVEN ROADWAY SURFACE. VEHICLE PARKED UNTIL IT COULD BE LOOKED AT BY TECHNICIAN, AND THE FRONT END JUST RUSTED APART, INCLUDING SPRINGS FELL OUT UPON THE LIFT OF THE VEHICLE....ABSOLUTLEY NO TIRE WEAR TO INDICATE ANY ISSUE PRIOR, OR STEERING COMPROMISE...WAS TOLD BY THE TECHNICIAN THE "THIS USUALLY IS SEEN ON THE PASSAT, NOT JETTAS"....VEHICLE HAS 97000. MILES....VEHICLE IS DRIVEN HIGHWAY AND CITY STREET USE. VEHCILE WAS INVOLVED IN AND ACCIDENT, IT BEING STRUCK IN THE REAR END, WHILE IN MOTION ON A CITY STREET, VIOLENTLY BY ANOTHER VEHICLE ON 04/04/2014, DAMAGE TO THE TRUNK ,HATCH, REAR BUMPER, AND FIRING MECHANISM ON THE DRIVERS SIDE SEATBELT ENGAGED RENDERING THE SEATBELT UNABLE TO FUNCTION AND NEEDED REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959053March 7, 2017
ELECTRICAL SYSTEM, SUSPENSION
REFERENCE 10959049 ADDITIONAL INFORMATION. ON 04/01/2016 HAD THE IGNITION REPLACED IN THE VHEICLE AT THE DEALERSHIP. VEHICLE WOULD NOT ACCEPT THE KEY AFTER BEING PARKED, HOWEVER ALL LIGHTS, BLINKERS AND INDICATORS (DOOR OPEN DINGS) , RADIO FUNCTIONED AS IF THE KEY WAS IN THE IGNITION AND VEHICLE WAS RUNNING. VEHICLE TOWED TO DEALERSHIP FOR IGNITION REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958779March 6, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE LIGHT RANDOMLY ILLUMINATED WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER WAS CONTACTED SEVERAL TIMES, BUT THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR IN A REASONABLE TIME FRAME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959007March 6, 2017
ENGINE
FAULTY TIMING CHAIN TENSIONER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958666March 5, 2017
POWER TRAIN
AXLE BOLTS WORKED LOOSE AND AXLE PUNCTURED TRANSMISSION HOUSING ON DRIVERS SIDE WITH OUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958682March 5, 2017
UNKNOWN OR OTHER
MY HORN DOES NOT MAKE A SOUND WHEN I PRESS ON IT HOWEVER WHEN I LOCK THE CAR THE HORN SOUNDS OFF. I HAVE NEVER HAD AN ISSUE WITH A CAR HORN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958685March 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TAKATA RECALL. I WAS DRIVING ON A SPEED LIMIT OF 35MPH WHEN MY VEHICLE SHIFTED DOWN TO FIRST GEAR AND MY PRNDS INDICATORS STARTED BLINKING, IT WOULD SHIFT TO SECOND GEAR AFTER THAT. LATER ON CALLED MY FRIEND AND HE DOSE NOT KNOW THE EXACT PROBLEM BUT HE SAID IT IS A LIMP MODE CAR, WHAT EVER THAT MEANS. GOOD THING I JUST GOT OFF A HIGHWAY AND COUPLE MINS IT HAPPENED. THANK YOU JESUS! THE CAR IS 2006 VOLKSWAGEN JETTA TDI 1.9L. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958605March 4, 2017
ENGINE
KEY GETS STUCK IN THE IGNITION AND WON'T TURN OFF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958614March 4, 2017
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING AT ANY UNKNOWN MOMENT THE CAR WILL START TO MISFIRE IN 1 OR MORE CYLINDERS (SEEMS LIKE USUALLY WHEN THERE IS MOISTURE IN THE AIR) BUT YOU STILL NEVER KNOW WHEN IT WILL HAPPEN. THIS CAUSES THE VEHICLE TO SUDDENLY GO INTO ENGINE POWER CONTROL AND WILL SOMETIMES CUT OFF THE STEERING AND BRAKES. I'VE GOTTEN CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH NO BRAKES AND NO STEERING. I HAD TO USE MY PARKING BRAKE AND SHUT THE ENGINE OFF. MOST OF THE TIME THE STEERING GOES OUT IS WHEN I'M TRYING TO MAKE A U TURN. AND MOST OF THE TIME THE ENGINE STARTS TO MISFIRE AND/OR SHUT OFF IS WHEN I'M TRYING ACCELERATE EITHER AFTER BEING STOPPED AT A RED LIGHT OR SIGNIFICANT INCREASE LIKE MERGING ON A FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958633March 4, 2017
FUEL/PROPULSION SYSTEM
FLASHING GLOW PLUG LIGHT WITH CHECK ENGINE LIGHT THEN DIED IN TRAFFIC, WOULD NOT RESTART. DEALER DIAGNOSED: DIESEL HIGH PRESSURE FUEL PUMP CATASTROPHIC FAILURE. PUMP DEBRIS CONTAMINATES FUEL SYSTEM, REQUIRING REPLACEMENT OF FUEL INJECTORS, LINES, LOW PRESSURE PUMP, AND CLEANING FUEL TANK. ESTIMATED COST $6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958377March 3, 2017
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE WILL NOT TURN OFF. VEHICLE WAS STATIONARY WITH EMERGENCY BRAKE APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958371March 3, 2017
ELECTRICAL SYSTEM
IGNITION KEY WILL NOT TURN CAR OFF. ONLY WAY TO SHUT IT OFF WITH FORCE APPLIED TO THE KEY...WENT TO DEALER THOUGHT IT WAS THE KEY , BUT OTHER KEY DID SAME THING. IGNITION SWITCH MAY BE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958508March 3, 2017
UNKNOWN OR OTHER
DOOR LOCKS LOCKING AND UNLOCKING EVERY FEW SECONDS THIS IS THE FOURTH DOOR LOCK ON OUR VEHICLE TO DO THIS AND ONE NOT UNLOCKING FROM 20000 MILES TO 85000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958320March 2, 2017
TIRES, TIRES:TREAD/BELT
TRAVELING ON THE INTERSTATE APROXIMATLEY 70 MPH, THE LEFT REAR TIRE TREAD SEPARATED. THIS RESULTED IN A LOSS OF CONTROL AND THE VEHICLE IMPACTED THE GUARD RAIL. AT THIS POINT THE ENGINE AND TRANSMISSION SEPARATED FROM THE CAR AS THE CAR CONTINUED TO SPIN DOWN THE ROAD. THE CAR CAME TO A REST AFTER APPROXIMATELY 3 SPINS, AND THE ENGINE CAME TO REST ON THE OPPOSITE SIDE OF THE 3 LANE INTERSTATE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10957765March 1, 2017
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING, THE HORN WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HORN ALARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000. UPDATED 04/28/17 *LJ UPDATED 10/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957872March 1, 2017
SERVICE BRAKES
SAFETY RECALL 45F2-ABS CONTROL MODULE SOFTWARE- CAR TO VW DEALER 2-28-17.DEALER EXPLAINED COULD NOT PERFORM RE-CALL DUE TO ABS PUMP NOT PART OF RE-CALL- MY COST WOULD BE $ 2230 FOR NEW PUMP PRIOR TO SOFTWARE UPDATE. IS THIS A BAIT & SWITCH ? THIS IS NOT A TRUE RE-CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957945March 1, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON JUNE 22, 2016, WHILE DRIVING ON A WINDING ROAD THE ABS/ESC LIGHTS ILLUMINATED AND FLASHED. THEY WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN, ON NOVEMBER 15, 2016, I MADE A DEFENSIVE DRIVING MANEUVER AFTER BEING CUT OFF BY ANOTHER CAR. I WAS DRIVING APPROX 60 MPH ON THE FREEWAY AND APPLIED THE BRAKES QUICKLY TO AVOID HITTING THE OTHER CAR. THE BRAKES LOCKED UP CAUSING THE CARE TO SKID. THE CAR BEGAN TO FISHTAIL AND LOSE CONTROL. I WAS UNABLE TO STEER PROPERLY AND THE ABS SYSTEM NEVER ENGAGED. THE CAR SPUN AND DID 180 DEGREE TURN SLAMMING INTO THE SIDE OF THE FREEWAY WALL CAUSING OVER $4000 IN DAMAGE TO THE CAR. AFTER THE CRASH THE ABS/ESC CAUTION LIGHTS WERE ILLUMINATED AND FLASHING. THE LIGHTS WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN ON JAN. 5 2017, DURING ADVERSE WEATHER CONDITIONS (SNOW PACKED ROADS), MY CAR SLID OFF THE FREEWAY AND BECAME STUCK. I HAD TO REQUEST EMERGENCY ROAD SIDE SERVICES TO PULL ME OUT. I WAS TRAVELING UNDER 10 MPH AND THE ABS SYSTEM FAILED TO ENGAGE. ONCE AGAIN THE ABS AND ESC WARNING LIGHTS WERE ILLUMINATED TURNING OFF WHEN THE CAR WAS RESTARTED. ALL OF THESE INCIDENTS APPEAR TO BE DIRECTLY RELATED TO THE RECENT RECALL NOTICE FOR THE ABS CONTROL MODULE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10957493February 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BEGAN SPUN AND CRASHED INTO A WALL. THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMMUNICATION TO THE ABS MODULE FAILED. THE ABS MODULE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE HAVING THE SAME FAILURE. THE FAILURE MILEAGE WAS 61,000.*BF *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10957114February 26, 2017
ELECTRICAL SYSTEM
I WAS NEITHER ABLE TO TURN OFF MY CAR, NOR TO REMOVE THE KEY FROM THE IGNITION. WITH THE KEY IN THE IGNITION, IT IS NOT POSSIBLE TO LOCK THE CAR FROM THE OUTSIDE. LEAVING AN UNLOCKED, RUNNING CAR JUST TO BE ABLE TO PROCURE THE SPARE KEY IN THE HOPES THAT THE CAR COULD AT LEAST BE LOCKED BY UTILIZING THE SECOND KEY ARE SIGNIFICANT SAFETY RISKS. FURTHERMORE, THIS INCIDENT HAPPENED LATE ON A WEEKEND NIGHT, NOWHERE NEAR THE SPARE KEY, RENDERING ME INCAPABLE OF TAKING THE CAR TO A DEALERSHIP WITHIN A REASONABLE TIME, FORCING ME TO LEAVE AN UNLOCKED CAR RUNNING FOR MANY HOURS. RUNNING EVENTUALLY OUT OF OPTIONS TO STAY WITH THE CAR, THE KEY BROKE OFF IN A LAST DESPERATE ATTEMPT TO TURN OFF THE CAR. LIVING IN A MAJOR CITY WITH MANY UNSAFE NEIGHBORHOODS UNDERLINES THE IMPORTANCE OF BEING ABLE TO START AND TURN OFF A VEHICLE WHEN NEEDED, AS WELL AS TO LOCK THE VEHICLE TO KEEP ITS PASSENGERS AND CONTENTS SAFE AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956407February 22, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ABS RECALL - I JUST RECEIVED MY RECALL FOR THE JETTA STATING THE ABOVE PROBLEM AND REMEDY. BUT I DON'T THE ONE PARAGRAPH IN MY LETTER ABOVE STATING "PLEASE BE AWARE THAT OTHER CONDITIONS (UNRELATED TO THE ISSUE DESCRIBED IN THIS LETTER) MAY CAUSE THE ABS SYSTEM WARNING LIGHT IN YOUR VEHICLE TO ILLUMINATE. CUSTOMERS SHOULD BE PREPARED TO COVER DIAGNOSTICS AND REPAIR COSTS ASSOCIATED WITH THESE OTHER, UNRELATED CONDITIONS"....REALLY! ARE YOU FKM! I'M SUPPOSED TO TRUST THEM WHEN THEY TELL ME...."WERE SORRY SIR, BUT YOUR PROBLEM IS NOT RELATED TO THE RECALL AND THE REPAIR WILL COST YOU $650.00, THANK YOU" HAHA, VOLKSWAGEN IS JUST TRYING TO RECOUP THE MONEY THEY LOST TO THE TDI SCAM. NEVER SEEN SUCH A MISCHIEVOUS RECALL IN MY LIFE! I HAVE BEEN HAVING THIS PROBLEM FOR YEARS NOW, RAIN OR SNOW. IF I TURN THE CAR OFF AND BACK ON IT SEAMS OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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