Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11151100November 12, 2018
AIR BAGS
THE CAR IS DISPLAYING AN ERROR, IR SAYS. 'ERROR:AIRBAG'. IS DISPLAYING THE AIRBAG LIGHT ON AND THE PASSENGER AIRBAG AS DISABLED. (THE LIGHT IS LOCATED IN THE CENTRAL DASH) AND IT GOES OF IF YOU DRIVE, MY CAR IS A WEEK NEW, AND I'M ABOUT TO TAKE IT TO THE DEALER. I GOT PICTURES OF THE MESSAGES IF YOU WANT. THE PROBLEM SHOW WHEN YOU TURN THE IGNITION SWITCH ON, AND THEN WHEN YOU DRIVE FOR A 15 MINUTES IT KEEPING REMINDING THE PROBLEM AND THEN MAGICALLY GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150254November 9, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
VEHICLE CONSISTENTLY PULLING TO RIGHT WHILE DRIVING AT ANY SPEED ON ANY SURFACE STREET.. INCREASES AT ACCELERATION. ALIGNED X 4 IN 2018, TIRES BALANCED, ROTATED, STILL SAME PULL. PURCHASED 4 NEW MICHELIN TIRES ON 11/5/2018. VEHICLE STILL PULLS TO RIGHT. VEHICLE HAS BEEN IN AND OUT OF VOLKSWAGEN SERVICE DEPARTMENT. VEHICLE AT VW SERVICE 11/16/2018. THERE SOLUTION IS ALIGNING VEHICLE OUT OF SPECS TO COMPENSATE FOR RIGHT PULL. WHEN VEHICLE NEEDS FUTURE ALIGNMENT, MY CONCERN IS VEHICLE WILL START TO PULL AGAIN. SERVICE DEPARTMENT SHOULD INSPECT FRONT WHEEL DRIVE COMPONENTS. VEHICLE STILL UNDER FACTORY WARRANTY AND I AM PAYING FOR PORTIONS OF UNSUCCESSFUL "REPAIRS," AND ENTERPRISE RENTAL CAR. FIRST DEALERSHIP SERVICE DEPARTMENT ALTERED DATE I BROUGHT VEHICLE IN AS IT IS DIFFERENT FROM DATE LISTED ON LOANER VEHICLE CONTRACT. SAME DEALERSHIP, AS CONFIRMED BUY SECOND DEALERSHIP, RETURNED MY VEHICLE AS "REPAIRED" WITH OUT OF ALIGNMENT PRINTOUT AND CLEARLY NOT REPAIRED. NEITHER DEALERSHIP HAS, OR IS, TAKING THE TIME TO PROPERLY INSPECT VEHICLE TO DETERMINE CAUSE OF CONSISTENT RIGHT PULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150218November 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149868November 7, 2018
POWER TRAIN
GRIND NOISE AT 30 MPH, DIMINISHES AFTER THAN STARTS AGAIN MORE FAINTLY AFTER 40 MPH. OCCASIONAL HARD DOWN SHIFTS WHEN COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149718November 6, 2018
STRUCTURE:BODY
INOPERATIVE DRIVERS DOOR LOCK WHEN LOCKING WITH THE KEY FOB REMOTE. DRIVER SIDE DOOR WILL NOT LOCK WITH THE KEY FOB, NOR WILL IT WITH THE BUTTON INSIDE THE CAR. IT WILL ONLY LOCK WITH THE KEY SOMETIMES. BUT EVEN THEN, PROBABLY 50% OF THE TIME IT DOESN'T LOCK WITH THAT. CAR WILL NOT LOCK WHILE YOU ARE SITTING INSIDE, OR DRIVING. NOT VERY SAFE WHEN YOU ARE GOING THROUGH DANGEROUS CITIES'.. ESPECIALLY IF YOU ARE UNAWARE WHEN THIS DEFECT IS NOT GOING TO ALLOW YOU TO LOCK YOUR DOOR, IF NEEDED. ISN'T THAT WHAT A LOCK IS FOR- SAFETY AND SECURITY? THIS IS A KNOWN PROBLEM, AND HAS BEEN FOR A WHILE- WITHIN PREVIOUS YEARS. VOLKSWAGEN IS OBVIOUSLY JUST REFUSING TO DO ANYTHING ABOUT IT. WHEN I TOOK IT TO THE VW MECHANIC, HE SEEMED VERY WELL AWARE OF THIS VOLKSWAGEN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149807November 6, 2018
POWER TRAIN
UPON PLACING IN REVERSE, THE ENGINE BOGS DOWN, LOWERING THE FRONT END OF THE VEHICLE AND CAUSES A BAD VIBRATION. SHIFTING INTO ANY OTHER GEAR FROM REVERSE CAUSES A HARD JERKING MOTION AS IF IT HAS TROUBLE RELEASING FROM REVERSE GEAR. THIS IS WORSE UPON JUST STARTING THE VEHICLE, OR STARTING AND STOPPING FOR SEVERAL TRIPS IN ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149461November 5, 2018
POWER TRAIN
MY CAR HAVES ALL THE GEARS HIGHLIGHTED ON THE DISPLAY AND OCCASIONALLY WHEN I'M DRIVING IT GETS STUCK ON A LOW GEAR WHEN I COME TO A COMPLETE STOP AND TRY TO START GOING OR IF IM IN THE HIGHWAY IT ALL OF A SUDDEN DECIDES TO SHIFT TO NEUTRAL GEAR MAKING ME SLOW DOWN ALL OF A SUDDEN WITH POTENTIAL TO HIT THE PERSON BEHIND ME OR CREATING A CATASTROPHIC ACCIDENT WITH MANY INJURIES OR EVEN DEATH TO DOES I MIGHT HIT JUST BECAUSE OF MY FAULTY TRANSMISSION AND I HAVE LOOK UP THE PROBLEM AND THERE ARE MANY PEOPLE WITH THE SAME TRANSMISSION TROUBLE THE NHTSA SEND A RECALL FOR THE 2009-2010 BUT THE PREVIOUS MODELS HAVE ALSO THE SAME PROBLEMS FOR IT SO PLEASE AT LEAST OPEN AN INVESTIGATION ABOUT IT SO THAT WAY ME AND MY FELLOW DRIVERS UNDERSTAND THE PROBLEM THAT KEEPS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149565November 5, 2018
UNKNOWN OR OTHER
FORWARD COLLISION ASSIST SYSTEM UNABAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145263November 4, 2018
POWER TRAIN
GRINDING NOISE AT LOW RPM UNDER LIGHT THROTLE LOADS AND OIL LEAK ON TRANSMSION UNDERSIDE. PLEASE SEE THIS VIDEO OF NOISE HTTPS://YOUTU.BE/PCV7O3SXZPU. ON VWVORTEX.COM FORUM OTHER JETTA MK7 DRIVERS HAVE POINTED SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145112November 3, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AND THE CAR STOPPED MOVING. IT WAS A TRANSMISSION ISSUE WITH THE GEAR BOX. THE SAME RECALL THAT THE VOLKSWAGEN HAS BUT WHEN I LOOK UP MY VIN IT DOESN'T COME. HOWEVER I HAD THE SAME ISSUE HAPPEN AS THE ONE DESCRIBED IN THE RECALL. I REPLACED THE TRANSMISSION BUT THE CAR IS STILL JERKING AROUND A LOT. I WANT VOLKSWAGEN TO TAKE CARE OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144909November 2, 2018
POWER TRAIN
THERE IS A LOUD AND PROMINENT GRINDING NOISE THAT PRESENTS ITSELF WHEN ACCELERATING, USUALLY THROUGH 5TH GEAR. IT CAN BE MINIMIZED BY ACCELERATING VERY AGGRESSIVELY, BUT ANY LESS AND THE GRINDING NOISE WILL BE HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144953November 2, 2018
STRUCTURE:BODY
DOOR LATCH FAILED MID-DRIVE AND MY DOOR FLEW WIDE OPEN MID-TURN. MAJOR SAFETY ISSUE. IF THIS WAS AN ISOLATED INCIDENT, I WOULDN'T BOTHER POSTING THIS. BUT IF YOU USE A QUICK GOOGLE SEARCH, THIS IS AN ISSUE VOLKSWAGEN WIDE. NOT ISOLATED TO THE JETTAS, NOT EVEN LIMITED TO MK6S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144503October 31, 2018
FUEL/PROPULSION SYSTEM
FUEL PUMP NOT SHUTTING OFF AFTER ENGINE SHUTOFF. DRAINING BATTERY. THIS HAPPENED ONE NIGHT WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144526October 31, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144002October 30, 2018
STRUCTURE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THE HEADLINER STARTED TO COME UNDONE ON THE ROOF OF THE INSIDE OF THE VEHICLE. THIS BLOCKS THE CONTACT'S VIEW FROM BEING ABLE TO SEE THROUGH HER REAR VIEW MIRROR AND REAR WINDOW. THE VEHICLE WAS BEING REPAIRED AT THE DEALER YOUNG VOLKSWAGEN (191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100). THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS BUT GAVE THE CONTACT A CASE NUMBER AND STATED THAT IF THE FAILURE BECOMES A RECALL, SHE WAS ABLE TO SEEK REIMBURSEMENT. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143268October 30, 2018
VEHICLE SPEED CONTROL
2011 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARD TO VEHICLE STALLING AND SHUTTING OFF WHEN SLOWING TO STOP AND AFTER REPAIRS INCIDENT HAPPENED AGAIN. CONSUMER REQUEST REIMBURSEMENT FOR REPAIRS. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144084October 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITH A BEEPING NOISE. THE VEHICLE WAS TAKEN TO CAROLINA VOLKSWAGEN (7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 537-2336) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) BUT COULD NOT COMPLETE THE RECALL DUE TO THE MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144125October 30, 2018
POWER TRAIN
AFTER PURCHASING MY VEHICLE 2019 JETTA AT THE END OF JUNE, I HAD TO HAVE MY TRANSMISSION LEAK FIXED AND THE TRANSMISSION REPAIRED FOR A LARGE LEAK. IT TOOK OVER 2 WKS TO GET THE CAR BACK. THEN FOR ABOUT A MONTH NOW, THE CAR HAS BEEN RUNNING ROUGH, NOT ACCELERATING WITHOUT A HUGE DELAY & JERKING. IT'S LIKE THE CAR IS IN NEUTRAL WHEN YOU TRY TO STEP ON THE GAS. THE DEALER SAID THEY HAVE TO SEND A REP OUT FROM VOLKSWAGEN TO INSPECT MY VEHICLE AND THEY HAVE NO IDEA HOW LONG THAT WILL TAKE SO I WILL HAVE THE LOANER VEHICLE INDEFINITELY. I CALLED VOLKSWAGEN CUSTOMER CARE TO OPEN A CASE TO SEE IF I CAN GET A BUYBACK OPTION BECAUSE THE DEALER STATED THERE IS NOTHING MORE THEY CAN DO AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144129October 30, 2018
FUEL/PROPULSION SYSTEM
WHEN DRIVING CAR THE ENGINE WILL STALL AND LOCK UP THE POWER STEERING. IT MAY HAPPEN 3-4 TIMES WITHIN IN 3 MILE DISTANCE. IT HAS BEEN TAKEN TO TWO DIFFERENT AUTO REPAIR SHOPS ONE OF WHICH DEALS ONLY WITH GERMAN MOTORS. THE PROBLEM CANNOT BE DIAGNOSED. AFTER REPLACING THE FUEL PUMP AND CRANK SHAFT SENSOR THE PROBLEM STILL EXISTS. THIS IS SO DANGEROUS TO DRIVE AS YOU DON'T KNOW WHEN IT WILL HAPPEN. PLEASE HELP WITH SUGGESTIONS AS THE MECHANICS AREN'T ABLE TO DIAGNOSE THE PROBLEM. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143088October 27, 2018
ELECTRICAL SYSTEM, ENGINE
RANDOM MISFIRE PERMANENT CYLINDER V AND AFTER THE START OF EFFECTS ON THE AUTOMATIC TRANSMISSION HEARD TUBA AND SOME OF THE DEVELOPMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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