Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11209137May 21, 2019
EXTERIOR LIGHTING
PREMATURE LOW BEAM HEADLIGHT BULB FAILURE. THE LOW BEAM H7 BULBS FAIL AFTER JUST 2 TO 3 MONTHS OF USE. I HAVE USED OEM BULBS, SYLVANIA BULBS OF EVERY LEVEL, AND THE BULBS STILL FAIL AFTER A SHORT TIME. DOING A QUICK ONLINE SEARCH WILL SHOW MANY PEOPLE HAVE THIS SAME PROBLEM WITH EVEN NEWER (SAME BODY STYLE) JETTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208722May 20, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING THE VEHICLE, IT LOST POWER. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SHOULDER OF THE HIGHWAY AND NARROWLY AVOIDED A COLLISION. THE VEHICLE WAS TAKEN TO SEASIDE VOLKSWAGEN (1725 AUTO CENTER PKWY, SEASIDE, CA 93955, (831) 394-6666), BUT THE FAILURE COULD NOT BE DUPLICATED OR LOCATED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE SEASIDE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208484May 19, 2019
AIR BAGS, SEAT BELTS
APRIL 12, 2019 AIRBAG LIGHT APPEARED. I TOOK THE CAR TO THE SERVICE CENTER OF THE VOLKSWAGEN DEALERSHIP CAR WAS PURCHASED AT. AFTER DIAGNOSIS THE DRIVER'S SIDE SEAT BELT TESTED FAULTY WHICH COULD BE RENDERING THE AIRBAG INOPERABLE. THE PARTS NEEDED TO BE ORDERED IN ORDER TO REPAIR IT AT A SECOND APPOINTMENT. CONCERNING THAT THE DEALERSHIPS DON'T CARRY PARTS THAT COULD AFFECT THE SAFETY FEATURES OF THE JETTA IN THE EVENT OF AN ACCIDENT. THIS JETTA HAS NEVER HAD THE AIRBAGS DEPLOY OR ANY ISSUES WITH THE SEAT BELTS UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208528May 19, 2019
ELECTRICAL SYSTEM, ENGINE
DRIVING MY CAR I WOULD COME TO A STOP AND MY CAR WOULD SHUT OFF. MY BATTERY LIGHT WOULD THEN APPEAR. HAD BATTERY AND ALTERNATOR CHECKED 4X WAS TOLD THAT THEY ARE IN PERFECT CONDITION. BATTERY COMES ON BUT RADIO STILL ON. I WAS TOLD THAT IT HAD TO BE A WIRING PROBLEM. SO I TOOK IT TO MY VOLKSWAGEN DEALERSHIP AND THEY KEEP TELLING ME THEY CAN'T DIAGNOSE A PROBLEM. I DON'T FEEL COMFORTABLE AND SAFE DRIVING THE CAR ON CITY STREETS AND SOMETIMES ON THE INTERSTATE. I JUST NEED MY CAR FIXED IT HAS CAUSED ME SO MUCH STRESSED I AM NOW ON HIGH BLOOD PRESSURE MEDICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208398May 18, 2019
UNKNOWN OR OTHER
2019 JETTAS WITH A PRODUCTION DATE BEFORE JANUARY 2019 HAVE TRUNK LIDS THAT NEED TO BE PUSHED ALL THE WAY BACK OR YOU RISK HAVING THE TRUNK LID FALL ON YOUR HEAD CAUSING POSSIBLE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208174May 17, 2019
ENGINE
ENGINE MISFIRES WHILE DRIVING OR ACCELERATING OR SLOWING. THEN VEHICLE VIBRATES AND STALLS. INTERMITTENT AND WITHOUT WARNING LIGHTS ON DASH. VW GARAGE COULD NOT SOLVE THIS PROBLEM APRIL 11, 2019 AND MAY 7 TO 11,2019. VEHICLE HAD RECALL ON COILS APPROXIMATELY 2011 AND COILS WERE REPLACED BUT ONE FAILED FEW MONTHS LATER AND MANUFACTURER REPLACED IT. MILEAGE NOW IS SLIGHTLY BELOW 40,000. VEHICLE HAS STALLED WHILE DRIVING TWICE AND NOT TRUSTWORTHY. POLICEMAN HELPED MOVE VEHICLE OFF ROAD ONCE VOLKSWAGEN GARAGE ADVISED KEEP DRIVING TO SEE IF PROBLEM CONTINUES AFTER THEY SWITCHED TWO COIL WIRES. IT HAS NOT STOPPED MISFIRING OF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207682May 15, 2019
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START BECAUSE THE BATTERY WAS DEAD. THE VEHICLE WAS JUMPSTARTED AND SEVEN WARNING INDICATORS ILLUMINATED INCLUDING THE CHECK ENGINE, ABS, ESP, AND POWER STEERING INDICATORS. THE VEHICLE STARTED AFTER THE JUMPSTART AND WAS TAKEN TO CIOCCA VOLKSWAGEN OF ALLENTOWN (1345 LEHIGH ST, ALLENTOWN, PA 18103) WHERE IT WAS DIAGNOSED THAT A NEW ABS MODULE, PUMP, AND IGNITION SWITCH WERE NEEDED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207572May 14, 2019
ENGINE, POWER TRAIN
CAR WHILE DRIVING IMMEDIATELY SLOWS LIKE IT WAS SHIFTED INTO NEUTRAL. WHEN YOU PRESS THE GAS CAR RACES BUT DOES NOT MOVE. THE PRNDS FLASHES AND THE CAR HAD TO BE SHUT DOWN AND RESTARTED. I HEARD THERE WAS A RECALL BUT IT NEVER SHOWED FOR MY CAR NOR WILL THEY HELP, BECAUSE MY VIN WAS NOT LISTED. THIS IS A SERIOUS SAFETY HAZARD. ESPECIALLY AT 55 MPH IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207374May 13, 2019
ELECTRICAL SYSTEM
THE CAR CAN BE TURNED ON, HOWEVER, ONCE THE KEY IS IN YOU CAN NOT TURN THE ENGINE OFF AND THE KEY BECOMES STUCK IN THE IGNITION. YOU HAVE TO DISCONNECT THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINS STUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207082May 12, 2019
UNKNOWN OR OTHER
ON VERY COLD DAYS (BELOW 10 DEGREES F), THE CAR DOES NOT PRODUCE HEAT. MY WIFE DROVE IT 20+ MINUTES WITHOUT THE TEMPERATURE GAUGE EVER MOVING. THIS PROBLEM POSES A SAFETY THREAT BECAUSE OF INABILITY TO DEFROST THE FRONT WINDSHIELD, AND THREAT OF HYPOTHERMIA. THE DEALER ACKNOWLEDGED THE ISSUE AS A COMMON PROBLEM BUT DID NOT DO ANYTHING TO CORRECT THE PROBLEM BECAUSE THEY WERE UNABLE TO DUPLICATE THE PROBLEM ON SIGNIFICANTLY WARNER DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206934May 10, 2019
SERVICE BRAKES
WE PURCHASED THE VEHICLE AND A COUPLE OF DAYS LATER WE WENT TO HAVE THE BRAKES CHECKED AND FOUND OUT ALL THE BRAKES AND ROTORS WERE RUSTED SO BAD THE BUSHING WAS BROKEN OFF AND THERE WAS NO EMERGENCY BRAKE. THIS WAS SOMETHING THAT WOULD NOT PASS INSPECTION YET THE DEALER SAID HE JUST HAD IT PASS INSPECTION. ALSO THE TI-ROD BAR IN THE BACK WAS BROKEN THE REAR SPRINGS WERE RUSTED AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206219May 8, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. SPIRIT AUTO CENTER OF RENTON (330 SUNSET BLVD N, RENTON, WA 98057, (425) 226-6113) DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206266May 8, 2019
ENGINE
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. CAR ONLY HAVE 125K AND MAINTENANCE ALWAYS WITH DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206309May 8, 2019
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED AND MOST OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE INSTRUMENT CLUSTER PANEL WAS FAULTY. THE VEHICLE LEAKED FUEL AND THE POWER STEERING WAS FAULTY. THE ENTIRE ELECTRICAL SYSTEM CONSTANTLY FAILED. THE VEHICLE WAS TOWED TO CROWN VOLKSWAGEN OF LAWRENCE (3400 IOWA ST, LAWRENCE, KS 66046, (785) 838-7750) WHERE IT WAS DIAGNOSED THAT THE INTERNAL MODULE IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,376.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206168May 8, 2019
UNKNOWN OR OTHER
TAKATA RECALL THE IGNITION SWITCH WILL NOT LET ME TURN MY CAR OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205976May 7, 2019
UNKNOWN OR OTHER
TAKATA RECALL IGNITION SWITCH WAS LOCKED. VEHICLE WAS STATIONARY AND WHEN TURNING KEY IT WOULDN'T TURN. CAR WAS IN PARK AND FOOT ON BRAKES AND TURN OF THE STIRRING WHEEL DIDN'T GET IT TO TURN. HAD TO GET TOWED AND THE FULL IGNITION SWITCH REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205918May 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY VEHICLE STARTED FLASHING THE ENGINE LIGHT. THEN ITS STARTED STALLING. I TURNED IT OFF ,WAITED A COUPLE MINUTES AND IT WAS FINE TO DRIVE BUT STILL HAD THE ENGINE LIGHT ON. NOTHING HAPPENED UNTIL THE NEXT DAY, THE ENGINE LIGHT WASNT ON ANYMORE. AS I WAS DRIVING AT 70 MPH IT STARTED STALLING AGAIN. TOOK IT TO A SHOP AND THEY TOLD ME I HAD A COUPLE OF CODES ON. IT WAS CLEARED JUST TO MAKE SURE IT WASNT SOMETHING ELSE. AFTER ABOUT 100 MILES OF DRIVING THE ENGINE LIGHT TURNED ON AGAIN AND THE CAR STARTED STALLING AGAIN AT AROUND 65MPH. I CHANGED THE SPARK PLUGS AND THE SPARK PLUG WIRES. RUNS GREAT UNTIL ANOTHER 100MILES OF DRIVING, IT STARTED STALLING AT AROUND 75MPH. EVERYTIME THE LIGHT COMES ON, I TURN THE CAR OFF WAIT A COUPLE MINUTES AND TURN IT BACK ON WITH OUT ANY SIGNS OF MISFIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205209May 2, 2019
EXTERIOR LIGHTING
THE CAR IS EQUIPPED WITH AN AUTOMATIC HEADLIGHT SYSTEM THAT SWITCHES ON THE HEADLIGHTS UNDER CONDITIONS OF DARKNESS. HOWEVER, THE CAR HAS NO PROVISION TO PROVIDE THE DRIVER WITH FEEDBACK AS TO WHETHER THE HEADLIGHTS ARE ACTUALLY ON OR OFF AT ANY GIVEN MOMENT. THIS LEAVES THE DRIVER UNINFORMED. THE DRIVER IS RESPONSIBLE FOR TURNING HEADLIGHTS ON TO COMPLY WITH LOCAL LAWS, BUT THE CAR DOES NOT PROVIDE FEEDBACK TO THE DRIVER AS TO WHETHER THE HEADLIGHTS ARE ACTUALLY ON OR OFF. THIS DEFICIENCY SEEMS TO BE A DESIGN FLAW. THIS IS AS YET UNRELATED TO A SPECIFIC INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205212May 2, 2019
POWER TRAIN
TORQUE CONVERTER MAKES A GRINDING SOUND AT 1,400 RPM. THE SOUND IS LOUDER WITH "ECO" MODE SELECTED ON TRANSMISSION BUT IS STILL PRESENT WHEN NOT ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204739April 30, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE OF GEORGIA. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta