Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11218098June 5, 2019
ELECTRICAL SYSTEM
ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLORIDA WHICH IS ILLEGAL AND HAVE BEEN PUT AT EXTREME RISK WITH THE INABILITY TO ALERT OTHER DRIVERS WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218143June 5, 2019
ELECTRONIC STABILITY CONTROL (ESC)
FRONT ASSIST DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217687June 4, 2019
AIR BAGS
TAKATA RECALL, AIR BAG LIGHT CAME ON RANDOMLY AND WILL NOT GO AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217691June 4, 2019
POWER TRAIN
"HILL HOLD ASSIST" DOES NOT DISENGAGE QUICKLY IN MANUAL TRANSMISSION VEHICLES WHEN STOPPED FACING UP AN INCLINE CAUSING THE DRIVER TO EITHER STALL THE VEHICLE POTENTIALLY IN DANGEROUS SITUATIONS OR BURN THE CLUTCH WHILE ATTEMPTING TO GET THE VEHICLE MOVING CAUSING PREMATURE CLUTCH WEAR. OFTEN TIRES SPIN ONCE THE BRAKE IS RELEASED CAUSING PREMATURE TIRE WEAR. THIS COULD EASILY BE SOLVED WITH SOFTWARE UPGRADES ALLOWING THE DRIVER TO DISABLE THIS FEATURE AND/OR REFINING THE RELEASE TO BE MORE INSTANTANEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217724June 4, 2019
SUSPENSION
COIL SPRINGS IN REAR BOTH BROKE NOW FRONT SPRING IS BROKEN. VERY DANGEROUS HAPPENED WHILE DRIVING STRIAT DOWN HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217833June 4, 2019
SERVICE BRAKES
RECALL 45F2 WAS PERFORMED ON 3/11/19. ABS LIGHT CAME ON, INDICATING ABS HAD BEEN DISENGAGED ON 5/20/19, WHICH IS THE PROBLEM THAT SHOULD HAVE BEEN FIXED WITH THE RECALL. RETURNED VEHICLE TO DEALERSHIP WHERE RECALL WAS PERFORMED. WAS INFORMED THAT I NEEDED TO PAY FOR PART THAT WAS DEFECTIVE AND THE REASON FOR THE RECALL, ABS MODULATOR. TECHNICAL SERVICE BULLETIN 2046841 FULLY DESCRIBES ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217659June 3, 2019
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217474June 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SEVERAL HOURS AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS INFORMED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAULT UNDER THE HOOD OF THE VEHICLE. THE VEHICLE REMAINED AT THE RESIDENCE. THERE WAS NO ADDITIONAL INSPECTION DONE ON THE VEHICLE. SERRA VOLKSWAGEN LOCATED AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215, WAS CONTACTED BY PHONE AT 205-286-9924, AND THE CONTACT WAS REFERRED TO VOLKSWAGEN CUSTOMER CARE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. AT PRESENT THE VEHICLE WAS NOT DEEMED TO BE DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11217509June 3, 2019
ELECTRICAL SYSTEM
HAVING ISSUES WITH IGNITION SWITCH. I PARKED VEHICLE IN FRONT OF STORE LOCATION AND WHEN I RETURNED TO MY VEHICLE THE KEY WOULD NOT TURN. I RESEARCHED ONLINE AND SPOKE TO A MECHANIC TO MOVE THE STEERING WHEEL LEFT AND RIGHT TO SEE IF THE SWITCH HAD JUST LOCKED BUT AFTER MORE THAN AN HOUR OF THIS IT STILL WOULD NOT TURN. MECHANIC WENT TO TRY TO WORK ON IT AND WAS ALSO UNABLE TO DO SO AND REFERRED ME TO AN IMPORT MECHANIC AS HE HAD RECENTLY REPLACED ANOTHER VOLKSWAGEN WITH THE SAME ISSUE. CURRENTLY VEHICLE IS NOW HAVING TO BE TOWED TO MECHANIC AS KEY CANNOT BE TURNED. THIS SEEMS TO BE A RECURRING ISSUE WITH VOLKSWAGEN VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217601June 3, 2019
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT TURN BACK- IT IS JUST STUCK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217049May 31, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED VIOLENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS THEN TAKEN TO WALLACE VOLKSWAGEN OF JOHNSON CITY (3101 E OAKLAND AVE, JOHNSON CITY, TN 37601, (423) 952-0888) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217197May 31, 2019
UNKNOWN OR OTHER
I'LL TURN MY CAR OFF AND WAIT FOR THE RPM'S TO GO BELOW 1,000 SOMETIMES I'LL SHIFT INTO REVERSE AND MY CAR WILL KICK AND THEN THE ENGINE LIGHT TURNS ON. I HAVE GONE TO GET THE ERROR CHECKED BY MULTIPLE COMPUTERS; THE SAME ERROR READS AS TORCH CONVERTER CIRCUIT MALFUNCTION. AS I PUT THE CAR INTO DRIVE IT JUMPS AGAIN SOMETIMES SOUNDING LIKE A SPRING IS DOING SOMETHING WEIRD. WHEN I DRIVE THE CAR THE ENGINE REVS AND DOES NOT SHIFT GEARS. THE CAR MOVES BUT IS STUCK IN FIRST GEAR. I CAN'T GO ABOVE 59 MPH NOR DO I WANT TO REV MY ENGINE AT 4500 RPMS. I GOT MY JETTA AT 66,000 MILES AND IT BEEN DOING EVER SINCE. MY CAR IS CURRENTLY AT 95,000 MILES AND THE PROBLEM HAPPENS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210770May 30, 2019
UNKNOWN OR OTHER
TRANSMISSION ISSUE LOW SPEED LOSS TORQUE CONVERTER ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210866May 30, 2019
ENGINE, UNKNOWN OR OTHER
I TURNED MY CAR COMPLETELY OFF AND THE CAR WAS PARKED WHEN I GOT OUT OF MY CAR TO MEET WITH A FRIEND TO GO SWIMMING AT THIS NEIGHBORHOOD POOL. I HAD MY KEYS IN MY HAND (STILL DO HAVE THE KEY AS WELL) AND I SMELLED SOMETHING BURNING, SO I TURNED AROUND AND THERE WAS SMOKE COMING OUT OF MY SUNROOF. I LOOKED IN THE CAR AND SAW THAT IT WAS A FIRE IN MY BACKSEAT ON THE PASSENGER SIDE (ALSO WHERE THE GAS TANK IS LOCATED) AND SAW THE FIRE SPREADING. THEREFORE, I RAN AWAY FROM THE CAR, YELLED FOR HELP AND CALLED 911. WITHIN THREE MINUTES MY CAR WAS ENGULFED IN FLAMES AND POPPED A FEW TIMES AS WELL. THE FIRE ALSO CAUGHT THE GRASS, A FEW BUSHES AND TREES ON FIRE AS WELL. THE FIREFIGHTERS CAME TO PUT THE FIRE OUT AND INFORMED ME THAT THE FIRE STARTED IN MY ENGINE AND TRAVELED FROM THERE TO THE GAS TANK AND SPREAD FROM THERE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11216914May 30, 2019
ENGINE
DRIVING ON THE FREEWAY AT 65MPH SUDDEN LOUD NOISE AND VEHICLE ABRUPTLY SLOWED TO 30MPH. DEALERSHIP DETERMINED THERE WERE EXCESSIVE METAL PARTICLES IN OIL PAN. WE HAD TO REPLACE THE ENGINE BLOCK. THIS CAR IS A 2017 WITH 66,748 MILES. WE REPLACED THE ENGINE WITH A USED ONE AND PAID $5306.33
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216921May 30, 2019
ENGINE
MY MANUAL TRANSMISSION-EQUIPPED 2019 JETTA GLI (2.0T) STALLS AT SLOW SPEEDS AND AT STOP LIGHTS DESPITE THE CLUTCH PEDAL FULLY ENGAGED ("TO THE FLOOR") OR THE VEHICLE COASTING IN NEUTRAL. I HAVE HAD THE CAR FOR THREE DAYS AND IN TWO OF THOSE DAYS, THE VEHICLE HAS STALLED WHILE DRIVING THROUGH CITY STREETS AND AT STOP LIGHTS. THE FIRST OCCURRENCE HAPPEN AT APPROXIMATELY 100 MILES ON THE ODOMETER, WITH THE SECOND AT AROUND 120 MILES. THE VEHICLE SHOWED NO PREEMPTIVE SIGNS OF A STALL, AND NECESSITATED A FULL RE-IGNTIION OF THE ENGINE IN ORDER TO PROCEED OUT OF TRAFFIC. A QUICK SEARCH OF "2019 JETTA GLI/GTI STALLING ISSUE" RETURNS A LARGE LIST OF IDENTICAL OCCURRENCES WITH MANUAL TRANSMISSIONS IN 2019-BUILT ENGINES/DRIVETRAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216941May 30, 2019
ELECTRICAL SYSTEM
IGNITION WOULDN'T TURN OFF. HAD TO MONKEY WITH THE KEY FOR ABOUT 5 MINUTES BEFORE THE CAR WOULD SHUT OFF. MULTIPLE COMPLAINTS HAVE BEEN MADE ON THIS ISSUE. PLEASE ISSUE RECALL. ALSO NOTED THAT THE KEY HAS BEEN DIFFICULT TO TURN AT TIME SINCE SHORTLY AFTER PURCHASING THE CAR A MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216990May 30, 2019
SERVICE BRAKES
ABS LIGHTS UP ON DASH AS I AM DRIVING ALONG THE ROAD, CAUSING CONCERN THAT THE CAR WILL BRAKE AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216995May 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
O RING TRANSMISSIONS LEAK, EPC LIGHT, COOLING FAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210583May 29, 2019
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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