Volkswagen Eos Complaints

426 consumer complaints on file.

#11123639August 31, 2018
AIR BAGS
TAKATA RECALL I HAVE CONTACTED TOM BUSH VOLKSWAGEN IN JACKSONVILLE FL TWICE REGARDING THE REPAIR FOR THE RECALL ON MY VEHICLE. I WAS TOLD PARTS WOULD BE AVAILABLE AFTER AUGUST 5 2018. TO DATE, I STILL AM UNABLE TO HAVE THIS RECALL REPAIR COMPLETED AS I AM TOLD PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122135August 24, 2018
AIR BAGS
MY AIR BAG LITE IS ON, WHEN I TOOK IT TO THE DEALER, THEY WANTED ME TO PAY FOR A AIR BAG REPLACEMENT WHICH IS OVER $1000. I ASKED IF THERE WAS A RECALL SINCE I KNEW OF OTHERS HAVING THE SAME PROBLEM, AND WAS TOLD NONE THAT THEY KNEW OF, SO I STATED I WOULD WAIT FOR ONE (RECALL), SINCE I DIDN'T HAVE THE FUNDS. THEY DIDN'T SEEM TO CONCERN, WITH THIS BEING A SAFETY ISSUE. THE OTHER PERSON WHO HAD THE SAME IDENTICAL PROBLEM CHOOSE TO BORROW THE MONEY FOR HER REPAIR. I AM A SENIOR CITIZEN ON A FIXED INCOME. AS A SAFETY ISSUE THIS NEEDS TO BE ADDRESSED. ALSO SHE STATED SHE KNEW SOMEONE WITH THE SAME PROBLEM, IT APPARANTLY MUST BE A PROBLEM, SO FAR FROM A SHORT CONVERSATION WITH ONE PERSON THAT WAS THREE CARS WITH THE SAME ISSUE, THAT I KNOW OF, IT MUST BE OTHERS??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121597August 22, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBARN VOLKSWAGEN OF MT PROSPECT (333 W RAND RD, MT PROSPECT, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121656August 22, 2018
ENGINE
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. AT FIRST THOUGHT, WE THOUGHT IT MIGHT BE AN ALTERNATOR FAILURE BUT MECHANIC SAYS THERE IS NO COMPRESSION IN THE ENGINE AND THE VEHICLE HAS TOTAL ENGINE FAILURE NEEDING A COMPLETE REPLACEMENT. 110,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121488August 21, 2018
ENGINE
THE CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD. MECHANIC TELLS ME TIMING CHAIN BAD AND NEEDS NEW MOTOR. ONLY HAS 61,OOO MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120371August 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEMER VOLKSWAGEN (550 TROY SCHENECTADY RD, LATHAM, NY 12110, (518) 512-0024) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. AH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118915August 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT CALLED ROMANO VOLKSWAGEN AT 315-637-4491 (5431 N BURDICK ST, FAYETTEVILLE, NY 13066) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115434August 2, 2018
AIR BAGS
I AM GETTING NO WHERE WITH THE MANUFACTURER I CALLED SPOKE TO REPETITIVE ON THE PASSENGER AIR BAG. I REQUESTED WHAT AIRBAG PRODUCT. THEY DID NOT KNOW. PLEASE CONTACT ME IMMEDIATELY. [XXX]. MY NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112175July 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (NAPLETON'S VOLKSWAGEN OF SANFORD, 4175 S ORLANDO DRIVE, SANFORD, FL 32773, 1-855-517-8440) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112271July 18, 2018
UNKNOWN OR OTHER
KEY IS BINDING IN THE IGNITION CYLINDER AND WON'T COME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111873July 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (SHEARER VOLKSWAGEN OF SOUTH BURLINGTON, 1030 SHELBURNE RD, SOUTH BURLINGTON, VT 05403, 1-888-658-1130) WAS CONTACTED AND CONFIRMED THAT THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112027July 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (ANTELOPE VALLEY VOLKSWAGEN, 39050 CARRIAGE WAY, PALMDALE, CA 93551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111411July 15, 2018
POWER TRAIN
GEARBOX FAILURE! DIRECT FAILURE TO GEARBOX CAUSES CAR TO MALFUNCTION WHILE IN MOTION. VEHICLE WILL STOP ABRUPTLY (TRAVELLING ON THE INTERSTATE!) AND REFUSE TO GO BACK INTO ANY GEAR, INCLUDING BUT NOT LIMITED TO, REVERSE AND DRIVE. REPEATITIVE PROBLEM AND ISN'T ISOLATED TO ONE SPECIFIC EVENT (BUT MANY OCCASIONS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110239July 9, 2018
FUEL SYSTEM, GASOLINE
THE 'ENGINE' LIGHT COMES ON. CODE P025C COMES UP. INDICATING FUEL PUMP MODULE CONTROL CIRCUIT LOW " VEHICLE IS RUNNING WELL . MECHANIC 'SAYS' THE FUEL SENSOR AT THE GAS CAP MAY BE MALFUNCTIONING. IS THE GAS CAP SENSOR PART OF THE FUEL PUMP? CAN THE GAS CAP SENSOR BE REPLACED WITHOUT REPLACING THE WHOLE FUEL PUMP ? TO REPLACE THE FUEL PUMP IS ATLEAST $207 PLUS LABOR. COST OF THE GAS CAP SENSOR ??? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101245June 11, 2018
POWER TRAIN
DRIVING ON THE HIGHWAY AT 50+ AND THE TRANSMISSION QUIT( LIKE WE WERE IN NEUTRAL ). HAD TO MANEUVER ACROSS TRAFFIC TO THE SHOULDER. RESTARTED AND VEHICLE DROVE FINE TIL NEXT DAY AND IT HAPPENED AGAIN.CODE WAS CHECKED AND IT SAID NO COMMUNICATION WITH TRANSMISSION MODULE I'M THE SECOND OWNER AND THE VEHICLE HAS LESS THAN 78,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098229May 27, 2018
AIR BAGS
AIR BAG LIGHT ON STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092412May 8, 2018
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHEN THE VEHICLE WAS STARTED, THE ANTI LOCK BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEM WARNING INDICATORS BEGAN FLASHING. THE VEHICLE WAS DRIVEN TO ITS DESTINATION, BUT THE WARNING INDICATORS REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089261April 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ABS STABILITY CONTROL AND BRAKE LIGHT CAME ON WITH BRAKE LIGHT FLASHING. ECU SCAN IDENTIFIED PROBLEM AS "IMPLAUSIBLE SIGNAL" IN ESP. CLEARED FAULT CODE BUT IT RETURNS IMMEDIATELY WHEN DRIVING. FOUND THERE IS NHDTA RECALL FOR THIS YR/MDL BUT WHEN VIN ENTERED NO RECALL FOUND. WANTED TO LET YOU KNOW THAT I I AM EXPERIENCING THE SAME ISSUE AS REPORTED AND HOPEFULLY YOU WILL TAKE A LOOK AT MY VEHICLE IDENTIFICATION NUMBER AND EXPAND YOUR RECALL AS THIS ISSUE IS ALSO AFFECTING MY VEHICLE. THE CAMPAIGN NUMBER IS 16 V 913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088719April 17, 2018
ELECTRICAL SYSTEM
STARTED MY CAR AFTER WORK AND NOTICED HALF MY EXTERIOR LIGHTS DIDN'T WORK. CHECKED THE FUSES AND F16 FUSE WAS MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083521April 5, 2018
ENGINE
CAR STALLED AND WHEN BROUGHT TO DEALERSHIP WAS INFORMED THIS CAR BURNS OIL AT A HIGH RATE AND THE ENGINE NEEDS TO BE REPLACED. OIL HAD JUST BEEN ADDED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Eos