Toyota Sienna Complaints

9,048 consumer complaints on file.

#11255523September 16, 2019
FUEL/PROPULSION SYSTEM
FUEL LINE LEAK ABOVE GAS TANK. LEAK CAUSED BY FRICTION BETWEEN PRESSURIZED FUEL LINE AND CAR FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255564September 16, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S SLIDING DOOR FAILED TO FUNCTION WHEN USING THE POWER BUTTON. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE SLIDING DOOR FROM THE EXTERIOR HANDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255723September 16, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOTH BACK SLIDING DOOR CABLES SNAPPED. HAVE BEEN ADVISED THE MOTORS SIEZED CAUSING THE CABLES TO SNAP. NEITHER DOOR WORKS. DRIVER'S SIDE DOOR CAN ONLY OPEN 6 INCHES. THIS IS A SAFETY HAZARD IN EVENT OF EMERGENCY. MY CHILDREN CAN NOT GET OUT OF THE CAR AND CAN NOT OPERATE THE ONE DOOR ABLE TO MANUALLY OPEN. FIX HAS BEEN ESTIMATED AT $1900 PER DOOR. TOYOTA KNOWS THIS IS AN ISSUE. THEY ISSUED A CUSTOMER WARRANTEE ENHANCEMENT FOR IT BUT IT HAS EXPIRED. THEY REFUSE TO REOPEN IT. THERE HAS BEEN A RECALL FOR THIS ON THE 2004-2009 MODEL YEAR AND CURRENTLY A RECALL FOR THIS FOR 2011-2018 MODELS BUT NOT THE 2010. THERE ARE HUNDREDS OF TOYOTA SIENNA'S ON THE ROAD WITH THIS ISSUE AND IT IS COMPLETELY UNSAFE AND TOTALLY UNACCEPTABLE THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE 2010'S AND COVER THE COSTS TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254810September 11, 2019
UNKNOWN OR OTHER
WHILE DRIVING @35MPH, MY 2015 TOYOTA SIENNA, THE THIRD WINDOW ON THE PASSENGER SIDE SPONTANEOUSLY EXPLODED WITH A LOUD BANG AND SHATTERED ALL OVER THE THIRD SEAT. LUCKILY I HAD NO PASSENGERS AT THE TIME. I HAVE PICTURES OF THE DAMAGE AND REPORTED THE INCIDENT TO THE SEEKONKL MA POLICE DEPT. I DO NOT KNOW HOW TO UPLOAD PICS WITH THIS OLD COMPUTER BUT I CAN MAIL THEM TO YOU IF REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254716September 11, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE PASSENGER SIDE SLIDING DOOR OPENED AND FAILED TO LATCH. AS A RESULT, THE DOOR RETRACTED WHILE THE CONTACT'S ARM WAS STILL INSIDE THE VEHICLE. THE CONTACT MANAGED TO JERK HER ARM OUT OF THE VEHICLE, BUT SUSTAINED BRUISES AND SCRAPES TO THE ARM. MEDICAL ATTENTION WAS NOT RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078, (704) 875-9199) AND A SERVICE APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 6, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,397.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11254083September 9, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHEN THE CONTACT ENTERED THE VEHICLE WHILE HOLDING ONTO THE PASSENGER SIDE ROOF HANDLE, THE HANDLE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254297September 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN DRIVING AT ANY SPEED ABOVE 25 MPH, THE TRACTION CONTROL LIGHT ON THE DASHBOARD WILL COME ON, IT WILL BEEP AND THE BRAKE WILL ENGAGE WITHOUT THE DRIVER PRESSING THE BRAKE PEDAL (THESE ALL HAPPEN AT THE SAME TIME). THIS IN TURN LOCKS THE BRAKES AT TIMES AND THE CAR VEERS TO THE RIGHT. THERE IS NO REASON THAT WE CAN FIGURE OUT THAT THIS HAPPENS. IT HAS HAPPENED MANY TIMES AND THREE DAYS AGO, IT HAPPENED TWICE IN ONE DAY. WE HAVE TAKEN OUR VEHICLE TO HENDRICK TOYOTA IN WILMINGTON NC AND PROVIDED THEM A VIDEO WHERE TWO OWNERS TOOK VIDEOS EACH TIME IT HAPPENED IN THEIR VEHICLE. I ALSO PROVIDED THEM WITH EMAIL DISCUSSIONS FROM TWO DIFFERENT WEB SITES WHERE OWNERS WERE DISCUSSING THE ISSUE. WE BELIEVE THIS SHOULD BE A RECALL FOR TOYOTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253811September 7, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I OWN A 2006 TOYOTA SIENNA LE WITH ONLY 26500 MILES ON IT. I WAS DRIVING MY CAR ON THE HIGHWAY DOING 45 MILES PER HOUR ON A DRY PAVEMENT ON TUESDAY 09/03/2019 AROUND 6:40 PM AND AT A SUDDEN MOMENT THE VSC LIGHT STARTED FLASHING, WARNING SOUND CAME ON, THE CAR APPLIED THE BRAKES ON ITS OWN HARD UNTIL IT FULLY STOPPED, AND THE ENGINE SHUT OFF BY ITSELF, WHICH ALMOST GOT ME INTO AN ACCIDENT. I CONTACTED TOYOTA AND THEY TOLD ME THAT I HAVE TO PAY FOR THE DEALER TO GET THE CAR DIAGNOSED FOR THIS SAFETY ISSUE, THEY TRANSFERRED ME TO HUDSON TOYOTA AND THEY CONFIRMED THAT I HAVE TO PAY FOR IT DESPITE THAT I HAD MY CAR TO THE DEALER RECENTLY FOR TWO RECALLS AND THEY CHECKED THE CAR AND GAVE ME A REPORT THAT EVERYTHING IN THE CAR WAS GOOD. I HAVE LOOKED ONLINE AND I FOUND A LOT OF TOYOTA SIENNA OWNERS FROM THIS MODEL COMPLAINING ABOUT IT AND YOUTUBE VIDEOS DOCUMENTING IT, THIS LINK SHOWS A TOYOTA SIENNA OWNER DOCUMENTING ON VIDEO THE SAME PROBLEM (HTTPS://YOUTU.BE/SY9A8SHJ0XG) WHICH HAPPENED WITH HIM 20 TIMES IN THE COURSE OF 90 MINUETS AND THE DEALER COULD NOT FIND WHAT WAS WRONG WITH HIS CAR. THIS ISSUE SHOULD BE FIXED UNDER A RECALL BY TOYOTA BECAUSE THE CAR SHOULD NOT BE ABLE TO APPLY THE BRAKE ON ITS OWN RANDOMLY ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253447September 5, 2019
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. -PASSENGER SIDE DOOR DID NOT CLOSE. -THE BATTERY WAS DRAINED. -LATCH FAILURE. THE CONTACT STATED THAT AFTER DRIVING ACROSS COUNTRY, THE PASSENGER SIDE DOOR DID NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253099September 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY VAN CUT ON FIRE LAST SATURDAR, SEPTEMBER 1ST 2019. FOR NO APPARENTLY REASON. I DROVE ABOUT 5 MILES FROM MY HOUSE TO THE GROCERY STORE, WHEN I NOTICE THE SMOKE, I FIRST THOUGH WAS THE CAR IN FRONT OF ME. BUT WAS SMOKE COMING FROM MY HOOD. I WAS JUST ABOUT TO STOP AT A STOP SIGH AND I LOOK THE TEMPERATURE GATE AND IT WAS FINE, TURN OF THE CAR AND PEOPLE FROM THE PARKING LOT WAS ALREADY YELLING FOR ME TO GET OUT OF THE CAR. MORE THAN 2/3 OF THE VAN WAS TOTALLY DESTROYED IN THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11253206September 4, 2019
UNKNOWN OR OTHER
TOYOTA'S AWD SIENNAS HAVE A DEFECTIVE DESIGN IN THEIR AXLE HUB CAUSING PREMATURE TIRE WEAR WHICH CAN LEAD TO AN ACCIDENT. THERE IS NO WAY TO ALIGN THE REAR WHEELS ON THE AWD VERSIONS. PEOPLE EXPECTING 50-60000 MILES ON THEIR TIRES, WILL NOT GET THAT AMOUNT OF MILES. MOST WILL GET 15-20000 AT MOST. THIS IS CAUSED BY THE LACK OF WHEEL ALIGNMENT FEATURES LIKE THE 2 WHEEL DRIVE SIENNA'S HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253300September 4, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE PROBLEM OCCURS WHEN GOING OUT A VARIATION OF SPEEDS 35 ON THE STREET OR 60 ON THE HIGHWAY 45 ON THE FREEWAY REGARDLESS OF WHETHER WE'RE TURNING OR GOING STRAIGHT BOTH MY WIFE AND I HAVE CAN I HAVE HAD THIS PROBLEM WITH HER WE DID NOTICE THAT IT'S HAPPY AND TENDS TO HAPPEN MORE ON A TURN. THE CAR WILL COME TO A ROUTE ABRUPT STOPPED AND THE SLIP INDICATOR LIGHT WILL COME ON FOR A BRIEF SECOND MAKING A NOISE AND THEN SIMPLY DISAPPEAR AND THIS HAPPEN SPONTANEOUSLY OR SPORADICALLY WHICH IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252775September 2, 2019
POWER TRAIN
TRANSMISSION MADE A NOISE WHEN I WAS SLOWING DOWN OFF THE HIGHWAY. NOW I LOST REVERSE IN TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252804September 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2005 TOYOTA SIENNA WHERE THE VSC SYSTEM ACTIVATED RANDOMLY AND SLOWED OUR VAN DOWN. WHEN IT FIRST HAPPENED WE THOUGHT THAT THE VAN BROKE DOWN BECAUSE THERE WAS A BEEPING SOUND AND IT SEEMED LIKE THE BRAKES ACTIVATED BY ITSELF. KINDA SCARED US BECAUSE WE WERE GOING AROUND A TURN AT 60MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252168August 29, 2019
STEERING
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING, THE STEERING WHEEL MADE A BEEPING NOISE AND BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE BEEPING NOISE GREW LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PALM BEACH TOYOTA (200 S CONGRESS AVE, WEST PALM BEACH, FL 33406, (561) 701-9306), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A TOYOTA DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252134August 28, 2019
UNKNOWN OR OTHER
WHILE ON A HIGHWAY OR FREEWAY SPEEDS OF 35 TO 70 MPH WHILE TURNING ON A CURVE THE SLIP INDICATOR LIGHT COMES ON, CAUSING THE VEHICLE TO SLOW DOWN ON A JERK MOTION AS THE BRAKES APPLY BY ITSELF. THIS CAN ALSO HAPPEN ON A SHARP CURVE TURNING ONTO THE FREEWAY. IT'S VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251834August 27, 2019
POWER TRAIN
THE VISCOUS COUPLING ON THE REAR AXLE OF MY AWD SIENNA STARTED MAKING NOISE AND NEEDED TO BE REPLACED. APPARENTLY THERE HAS BEEN A RECALL FOR THE RAV4 FOR THE SAME PART, BUT NOT THE SIENNA. MY AUTO SHOP HAS TOLD ME THIS IS A FAIRLY COMMON PROBLEM. THE BEARINGS IN THE COUPLING FAIL AND START TO MAKE A VERY LOUD WHINE. TOYOTA SAYS THE BEARINGS CANNOT BE REPLACED AND MUST BE SERVICED AS A UNIT... TO THE TUNE OF $2300 PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251871August 27, 2019
AIR BAGS
TAKATA RECALL. RECALL G0P SERVICED BY SERVCO TOYOTA (THIS IS NOT A COMPLAINT AGAINST SERVCO; THEY DID GREAT WORK) 30 AUG 2018 (RECEIPT IN HAND). I AM GETTING READY TO SHIP MY VEHICLE AND THE SHIPPER NEEDS THE SAFERCAR PRINTOUT (SHOWING 0 RECALLS) WHICH STILL REFLECTS AN OPEN RECALL. JUST SPOKE WITH THE TOYOTA SERVICE DESK AND WAS TOLD THAT IT CAN TAKE A YEAR FOR THE DATA TO APPEAR IN THE SYSTEM. IT WILL BE A YEAR IN THREE DAYS (30 AUG 2019). IF THEY JUST STARTED THE UPLOAD PROCESS TODAY, I CANNOT SHIP MY VAN IN THE NEXT TWO WEEKS. HOW CAN I GET THIS UPDATE EXPEDITED? HOW CAN I GET MY VIN CLEARED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246523August 26, 2019
STRUCTURE:BODY
WELD ON FUEL DOOR IS BROKEN, IS THIS A DEFECT IN THE MANUFACTURING.FUEL DOOR WILL NOT CLOSE PROPERLY. I PURCHASED USED AND I NOTICED IT WAS BROKEN FIRST TIME I PURCHASED GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244871August 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING, THE ENGINE OIL COOLER PIPE BURST AND SPEWED OIL ALL OVER THE REAR OF THE VEHICLE. THE VEHICLE'S REAR WINDOW WAS COMPLETELY COVERED WITH OIL. THE MANUFACTURER EXTENDED THE WARRANTY; HOWEVER, THE CONTACT WAS NOT COVERED SINCE THE VEHICLE EXCEEDED THE WARRANTY. BUCKEYE TOYOTA (1903 RIVERWAY DR, LANCASTER, OH 43130, (740) 654-3943) STATED THAT THEY COULD NOT AUTHORIZE A REPAIR OUT OF WARRANTY UNLESS APPROVED BY THE MANUFACTURER. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THEY WOULD NOT COVER THE COST OF THE REPAIRS. THE CONTACT CALLED THE STATE ATTORNEY GENERAL'S OFFICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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