Toyota Sienna Complaints

9,048 consumer complaints on file.

#11282167November 25, 2019
TIRES
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA EQUIPPED WITH FOUR BRIDGESTONE TURANZA TIRES, SIZE: 235/55/18 (NA). THE CONTACT STATED THAT THE INSIDE SHOULDER OF EACH TIRE EXPERIENCED SEVERE WEAR. THE VEHICLE WAS TAKEN TO MY AUTO IMPORTS TOYOTA (1860 EAST STERNBURG RD, MUSKEGON, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE TIRE MANUFACTURER WAS NOT NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281834November 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2013 TOYOTA SIENNA HAS A RECALL AND A PROBLEM WITH THE SIDE PASSENGER SLIDDING DOOR TOYOTA DEALER SHIP AND FINDLAY IN HENDERSON NEVADA WONT FIX IT..I CALLED THE MANU9THE WONT FIX IT THE WANT ME TO PAY BECOUSE THE MOTOR IS NOT LISTED ..I'M SCARED THAT THE DOOR WILL OPEN WHILE DRIVING AND THAT IT MAY KILL MY SON PLEASE I NEED HELP THANK YOU ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280809November 18, 2019
ELECTRICAL SYSTEM
I RECEIVED A RECALL REGARDING THE SLIDING DOORS ON MY TOYOTA NEEDING TO BE REPAIRED DUE TO AN ELECTRICAL DEFECT THAT COULD CAUSE THEM TO OPEN WHILE UNDERWAY. THIS PROBLEM ACTUALLY OCCURRED ON ONE OCCASION SO I IMMEDIATELY CONTACTED THE DEALER AND BROUGHT MY VEHICLE IN FOR REPAIR. ONCE I ARRIVED I WAS TOLD THE REPAIR COULD NOT BE MADE AS I HAD A BRUNO SWING OUT HANDICAPPED SEAT INSTALLED ON THE PASSENGER SIDE FOR MY WIFE. I WAS TOLD THE SEAT WOULD HAVE TO BE REMOVED AND THE VEHICLE RETURNED TO ITS ORIGINAL CONDITION BEFORE THEY WOULD MAKE THE REPAIR. I FEEL IT IS THEIR DEFECT AND THEIR PROBLEM AND CANNOT AFFORD TO HAVE THE SEAT REMOVED SO THEY CAN REMEDY THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280830November 18, 2019
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING AROUND A CURVE AT 35 MPH, THE VEHICLE SEIZED AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITHOUT ANY FURTHER ISSUE. THE CONTACT CALLED GLOCKNER TOYOTA (LOCATED AT 2867 US-23, PORTSMOUTH, OH 45662, (740) 354-3255) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SHE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279479November 12, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE TRACTION CONTROL, STABILITY, AND ABS ENGAGE IN TURNS (STEERING INPUT) RANGING FROM SPEEDS OF 25-55 MPH. IT HAPPENS ON FLAT SURFACES, INCLINES AND DECLINES. THE TURN RANGE FROM SHARP TURNS TO SLIGHT TURNS THAT THERE IS NO REDUCTION OF SPEED TO NAVIGATE THE TURN. WHEN IT OCCURS THE VEHICLE RAPIDLY DECELERATES AND PULLS TO THE RIGHT. WHEN TRYING TO ACCELERATE IN A TURN THE VEHICLE WILL NOT ACCELERATE UNTIL THERE IS NO STEERING INPUT. DEALERS AND MECHANICS CAN NOT DETERMINE THE CAUSE. IT HAS BEEN OCCURRING DAILY FOR ABOUT 6 MONTHS. THIS HAS CAUSED MANY NEAR CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279679November 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
THE TCS IS MALFUNCTIONING, CAUSING THE BRAKES TO LOCK UP. I.E.-GOING 35MPH, IN A WIDE CURVE, THE STEERING "JERKED" SIDE TO SIDE AS THE VAN LOST TRACTION AND THEN CAME TO A FULL STOP AS THE BRAKES KICKED IN. THE TRACTION CONTROL ALARM AND DASH LIGHT CAME ON DURING THE EVENT, BUT THEN WENT OFF AS SOON AS THE BRAKES RELEASED. THIS HAS BEEN ON-GOING FOR 3 WEEKS, BUT THE MOST RECENT WAS TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278897November 8, 2019
ELECTRICAL SYSTEM
RECENTLY STARTED HAVING THIS ISSUE WHILE DRIVING ON THE HIGHWAY. WHEN CHANGING LANES MY DOOR OPEN INDICATOR LIGHT AS WELL AS THE EXCLAMATION INSIDE THE TRIANGLE WILL ILLUMINATE ON MY DASH, A BEEPING SOUND STARTS CHIMING AND ALL THE INTERIOR LIGHTS COME ON. THIS HAPPENS ABOUT 15 TIMES IN A 20 MINUTE PERIOD. ITS VERY AGGRAVATING AND DISTRACTING. IT HAS GOTTEN WORSE AND DOES IT ON SIDE STREETS AND LOWER SPEEDS AS WELL NOW. I HAVE DONE SOME TROUBLE SHOOTING OF MY OWN AND REALIZE THAT IT ONLY HAPPENS WHEN I HAVE A WINDOW CRACKED OR DOWN. IF THE WINDOWS ARE UP IT WILL ALSO HAPPEN WITH SHARP TURNS ENDING WITH ABRUPT BRAKING. I HAVE BEEN PULLED OVER 3 TIMES IN A 4 MONTH PERIOD BECAUSE OF THE LIGHTS GOING ON AND OFF. POLICE SEEM TO THINK I'M SENDING SOME TYPE OF CODE FOR THEM TO HELP ME! IT IS RIDICULOUS. ASIDE FROM THIS LIGHTING/ DOOR ISSUE I AM ALSO HAVING TROUBLE WITH THE SLIDING DOORS CLOSING ON ME WHILE TRYING TO REMOVE MY 10 MONTH OLD SON FROM HIS CARSEAT. I BOUGHT THIS VAN USED AT 99,000 MILES. I NOW HAVE AROUND 120,000. I BELIEVE THIS SHOULD BE AN ISSUE REPAIRED BY A TOYOTA RECALL. I HAVE GOOGLED AND FOUND MULTIPLE COMPLAINTS ABOUT THIS EXACT SAME ISSUE FROM PEOPLE THAT HAVE THE SAME YEAR/MAKE/ MODEL AS MYSELF. UPON BROWSING THROUGH THE RECALLS ON THIS SITE I NOTED THESE ID#S THAT SEEM TO BE THE SAME TYPE OF ISSUE #11025347 #10995738 #10986378 CAMPAIGN # 16V858000 (STRUCTURE) #10928386
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278845November 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278629November 7, 2019
STRUCTURE:BODY
MECHANISM INSIDE RIGHT SLIDING DOOR CRACKED AND DOOR IS PERMANENTLY CLOSED. BOTH LEFT AND RIGHT SIDE THE PULLY WIRE THAT OPENS THE DOOR SNAPPED. BOTH DOORS NOW MALFUNCTIONED WITH ONE DOOR COMPLETELY SEALED CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278123November 4, 2019
POWER TRAIN
REAR DIFFERENTIAL MAKING A GROWLING NOISE. WAS TOLD BY TOYOTA THAT THE VISCOUS COUPLER BEARING IS BAD. COST TO REPLACE COUPLER IS FROM $1900.00 TO $3000.00 DOLLARS. CAR ONLY HAD 115000 MILE ON IT WHEN IT STARTED TO MAKE NOISE. BOUGHT A USED REAR END WITH 69000 MILES ON IT AND AGAIN IT TO IS STARTING TO MAKE THE SAME NOISE AT JUST OVER 100000. WHAT IS UP WITH YOUR REAR ENDS. I CAN'T AFFORD ANOTHER ONE. IS THERE A RECALL?THAT REAR END IS ONLY 1YR. OLD. OUT OFF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277556November 1, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2012 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 55 MPH, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE HIGHWAY, AND THE VEHICLE ROLLED OVER THREE TIMES. THE CONTACT STATED THAT THE VEHICLE LANDED UPSIDE DOWN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. THE CONTACT WAS ALSO SEEING A CHIROPRACTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. *LN *TR*JB *TR *DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11277275October 31, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND AIR BAG, ALONG WITH OTHER STEERING WHEEL FUNCTIONS, WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT STATED THAT THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE; THEREFORE, THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277219October 30, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
SLIDING DOOR CABLE SNAPPED UNEXPECTEDLY CAUSING DOOR TO BECOME INOPPERABLE. IT IS NOW JAMMED SHUT AND WILL NOT OPEN FROM INSIDE OR OUTSIDE, CAUSING A POTENTIAL SAFETY ISSUE. THIS IS SECOND DOOR WHERE THE CABLE HAS SNAPPED AND INOPERABILITY OF DOOR COULD BECOME A SAFETY ISSUE IF PASSENGERS NEED TO EXIT. TOYOTA WILL NOT STAND BEHIND THE DOOR AND ASKS UPWARDS OF $2K TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276990October 29, 2019
SEATS
THIS IS A MAJOR ISSUE THAT COULD LEAD TO DEATH FOR THE THIRD ROW PASSENGERS. THE LEGS OF THE THIRD ROW DO NOT LOCK INTO THE FLOOR ALL THE TIME. PLEASE SEE PICTURES IT WILL CLARIFY THE ISSUE. IN CASE OF REAR END THE SEATS COULD ROTATE BACK AND THE PASSENGERS COULD HAVE A DIRECT HIT TO THE TOP OF THE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271308October 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING ON THE HIGHWAY, LET OFF THE GAS THOUGH KEPT ACCELERATING, BRAKED AS HARD AS POSSIBLE WITHOUT ANY EFFECT, SHIFTED TO NEUTRAL AND CONTINUED TO ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271212October 26, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING ON A SLOPE, INCLINE OR DECLINE, MY TRACTION CONTROL LIGHT ( CAR WITH SQUIGGLES BEHIND IT) COMES ON, A LOUD 'BEEP BEEP BEEP' SOUNDS, AND MY CAR BRAKES ON ITS OWN. ALWAYS HAPPENS WHILE IN MOTION. HIGHWAY DRIVING. 90 PERCENT OF THE TIME WHILE ON AN INCLINE OR DECLINE. IT SCARES THE HECK OUT OF YOU CAUSING AN UNSAFE CONDITION. ADDITIONALLY, WHEN THE BRAKES APPLY, IT PULLS YOU OUT OF YOUR LANE. THE FIRST OCCURRENCE WAS 3 WEEKS AGO. HAS HAPPENED MULTIPLE TIMES SINCE. IT DOESN'T SEEM TO BE INTERMITTENT ANYMORE. YOU CAN COUNT ON IT HAPPENING WHEN YOUR ON A SLOPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270892October 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
AT RANDOM SPEEDS, ON CURVES AND STRAIGHTAWAYS, THE TRACTION LIGHTS ALARMS AND ENGAGES THE BRAKES. THIS SEEMS REALLY DANGEROUS. OUR MECHANIC DOESN'T KNOW WHAT IS THE CAUSE OR HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269894October 21, 2019
ELECTRICAL SYSTEM
THE VAN STARTED FINE THIS MORNING. DROVE THE KIDS TO SCHOOL. THE VAN STARTED AGAIN JUST FINE. MADE A STOP ON THE WAY BACK HOME, AND THE VAN WOULD NOT START. PASSERBY GAVE A JUMP AND IT STARTED AFTER ABOUT 10 MINUTES OF CHARGING. THE BATTERY HAD COMPLETELY DRAINED...EVEN THE RADIO WASN'T WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269077October 17, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN MAKING TURNS AT SPEEDS HIGHER THAN 30 MPH SOMETIMES ON THE FREEWAY OR ESPECIALLY WHEN DRIVING UP A HILL, THE SLIP INDICATOR LIGHT, VSC LIGHT AND ALARM SOUNDS AND OCCASIONALLY WILL AUTOMATICALLY ACTIVATE THE ABS BRAKING SYSTEM (EVEN WHILE YOU'RE STILL PRESSING ON THE ACCELERATOR) WHICH CAUSES YOU TO LOSE CONTROL OF THE VEHICLE TEMPORARILY. THE ABS ACTIVATION DOES NOT HAPPEN EVERY TIME, BUT WHEN IT HAPPENS, IT IS VERY SCARY. THERE ARE MANY PEOPLE ONLINE COMPLAINING OF THE SAME EXACT ISSUE AND TOYOTA CANNOT FIND THE PROBLEM. ONE PERSON STATED THE PROBLEM WENT AWAY ONCE HE REPLACED THE ENTIRE RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269242October 17, 2019
FUEL/PROPULSION SYSTEM
WHEN VEHICLE IS IN MOTION AND I TAKE MY FOOT OFF THE ACCELERATOR TO COAST TO YIELD TO ONCOMING TRAFFIC, BUT THEN SEE MY WAY CLEAR TO ACCELERATE INTO TRAFFIC AND PUT MY FOOT ON THE GAS TO ENTER THE TRAFFIC FLOW, MY VEHICLE STALLS AND WON'T ACCELERATE. WHERE NORMAL ACCELERATION AND "PICK UP" WOULD ENABLE ME TO ENTER TRAFFIC SAFELY, THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HAVE ALMOST BEEN HIT BY OTHER VEHICLES. MY VEHICLE HAS BEEN IN MOTION ON CITY STREETS OR ENTRY RAMPS, SLOWING, THEN ATTEMPTING TO JOIN TRAFFIC WHEN I SEEMED TO HAVE PLENTY OF ROOM TO ACCELERATE, EXCEPT MY VEHICLE HAS STALLED..ENGINE DIDN'T QUIT RUNNING, JUST COULDN'T "GET GAS" TO GO. HAVE TAKEN IT TO MY LOCAL DEALER TWICE AND WAS TOLD THEY COULD FIND NOTHING WRONG; IT WAS A COMPUTER "MATTER" TRYING TO ADJUST TO MY DRIVING HABITS. THIS DID NOT SEEM TO BE A TRANSMISSION LINKAGE, THERE WAS NO JERKING. VEHICLE JUST WOULDN'T ACCELERATE. HAPPENED ON NUMEROUS OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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