Toyota Sienna Complaints

9,048 consumer complaints on file.

#11436113October 8, 2021
SERVICE BRAKES
When I drive this van downhill on a curve not fast slower than 40mph, the antilock brakes engage violently and hard and jerky I do not have my foot on the brake when this happens. I'm not going fast. But the ABS is so violent it causes me to lose control of the steering. It happened 3 times in 24 hours and always in same situation. Only lasts a few seconds. Other Sienna owners have had same issues. 119k miles on the van. Bought it used. Had no idea. Of course dealership can't replicate the problem and won't help us. I'm scared to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435613October 5, 2021
ENGINE, VEHICLE SPEED CONTROL
This is to advise you of a safety issue with our 2013 Toyota Sienna XLE Minivan having a V6 (3.5L) engine. Our vehicle currently has 118,169 miles on it and has been well maintained. This vehicle was purchased new and is operated primarily in Florida where we live. Over the last 6 - 10 months on three occasions our Sienna Minivan suddenly lurched forward as the engine revved up. On all three occasions, I had to take quick action and with significant force press the brake pedal as well as place the minivan in neutral and then into park in order to stop our minivan from surging forward and hitting the car in front of me. On all three occasions, my right foot was on the brake pedal when this occurred and on two of the three occasions, our minivan was slowly accelerating from either a stopped position or a very low speed (5 mph or less). On one of the occasions I was approaching an intersection with a stop sign and our minivan was decelerating to a stop when the engine revved up and the minivan surged forward. This occurred as our minivan was going approximately 5 - 10 mph. There were no warning lamps, messages, or other symptoms prior to any of these incidents. I have reported this condition to our local Toyota Dealer but they said they could not duplicate the issue during their test drive. This is a serious safety condition and one that could result in a serious accident with injuries particularly if the driver is not quick to react to this unexpected condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435046September 30, 2021
AIR BAGS
Despite a full sized adult sitting in the passenger seat, the AIRBAG OFF light remains on at all times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435047September 30, 2021
SEAT BELTS
Drivers Seat belt latch had a spring pop out. It continued to work for a short time although less functional and then it would no longer latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433547September 19, 2021
UNKNOWN OR OTHER
For at least 4 years, water collects in the driver side pillar and soaks the seat belt. Toyota tells me they have never heard of this problem, although I do see it on You Tube. I don't know if the water is damaging other components. But when I pull out seat belt water pours from the pillar and onto the floorboard behind driver seat. I keep a towel in van to keep water off driver and to mop up floor & pillar. The problem is ongoing. I keep a tarp over the roof when rain is expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433372September 17, 2021
AIR BAGS, UNKNOWN OR OTHER
My 2013 Toyota Sienna had two recalls, which are Power Sliding Do0r and Front Passenger Airbag inflator. My vehicle has been inspected and fixed. However, my recall status of the vechicle has not been updated, and continuously receive notice from Dealer and NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432870September 14, 2021
STRUCTURE:BODY
The contact owns a 2011 Toyota Sienna. The contact stated the power sliding door opened approximately nine inches and stopped without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (Structure). The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432627September 11, 2021
STEERING, SERVICE BRAKES
When driving on a curve traveling about 30 to 45 MPH. The traction control engages in perfectly dry road conditions. It automatically brakes and jerks the car one way or the other. Very dangerous, especially since you're traveling on a curve when it most often happens and you basically lose your ability to control the vehicle. I won't even let my wife drive the car. There's no known remedy for this problem and I can't even sell the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432340September 9, 2021
TIRES:TREAD/BELT
We purchased Nokian WrG3 225/60 R18 tires as replacements for the original tires, because we wanted all weather capability. They were installed in November of 2016. One tire subsequently was damaged due to road hazard; was replaced with same Nokian tire. In August, 2021, the tires needed balancing. The dealer (same place we bought them) could not balance them because three of the tires had belt separation. I did not check tire serial number, but assume them to be the original three we purchased new. We are awaiting Nokian's response, as the tires are warranted five years from installation. It is unusual three tires would all suffer belt separation, all made at the same time. Logic would say it is a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431897September 6, 2021
POWER TRAIN, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
shifter broke at 55 mph wouldn't stay in 5 gear, was easily moved to R, N, and flopped around! won't stay in 4 now when used either, or PARK unless held when turning car off. NO warning, shifted down for a hill, speed limit change, and corner in neighborhood as usual, no lights on in car. just happened but upon research, have found many others with this problem online, same veh and same kind of miles.Toyota knows but won't recall their broken plastic piece and no notification to consumer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431803September 5, 2021
UNKNOWN OR OTHER
The back hatch power struts will not hold up the hatch. These are the replacement struts from the first recall. The hatch will open up and then automatically begin to close. Any attempt to access the back of the van results in the hatch closing down on my head. I have read online that many other Sienna owners are having the same issue with the replacement struts. There needs to be another recall. The cost of replacing the "replacement struts" is nearly $800. This is a faulty part from Toyota; they should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431470September 2, 2021
SERVICE BRAKES
The dashboard lights up. abs and traction control light, vsc and brake. It seems like the bushings by the rack and pinion become loose and leads to random brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431309September 1, 2021
UNKNOWN OR OTHER
Driver side automatic sliding door won’t stay open , upon opening and reach all the way , it will quickly close. My child safety is a big concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431167August 31, 2021
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Stability light comes on, decelerates independently, vehicle shakes and steering is somewhat compromised. This has happened rounding curves between 40-50 MPH. Has happened twice on straight road, 8/24 and 8/25/2021, traveling at 70MPH, vehicle decelerated 2-5 miles independently. I put signal on and did smooth lane change to the right to get out of fast lane, and stability light came on, vehicle shook and steering was somewhat compromised. Neither local mechanic or dealership can retrieve any codes with diagnostic equipment. Dealership told me today the light has to stay on for them to retrieve code. This has happened irregularly over the last 6-8 months but always on curves. It has occurred 4 times in 6 days last week, twice on curves, 8/23 & 8/28/2021, and the 2 lane changes above. I am concerned with the increased frequency. There is a great deal of information on the web at https://www.siennachat.com/threads/traction-control-malfunctioning.44474/ so this is not an unknown issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430902August 29, 2021
SERVICE BRAKES
ABS Brake Antiblock System
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430954August 29, 2021
STEERING
8/27/21 Friday, 5:30PM The steering wheel tightened up, making it extremely hard to maneuver, while the vehicle was in motion. Almost got into an accident when I couldn't turn in time to avoid drifting into adjacent lane. Brought it to my local dealer and they claimed the motor failed, needed to be replaced and since it's attached to the steering column and shaft, I would need to replace the complete system, $4600 before NYS tax, which means it will cost me over $5000 before I can get my vehicle back. The vehicle has not been inspected by any other entity or agency. The issue happened on Thursday night, 8/26/21, very suddenly, as I was pulling out of a parking space, suddenly the steering got really hard, almost hit another vehicle as I pulled out, then the steering wheel light came on as I was avoiding the other vehicle. 8/27/21, Friday, this morning, I dropped off the vehicle dropped off with the dealer's service dept. My service adviser called me this afternoon, about 2 hours ago, and gave me this bad news. I checked online and found other owners of the Sienna model having the same exact issues. Also found out other Toyotas models with same issues had recalls over the years, only the Sienna was never recalled. This is too dangerous an issue not to be recalled by Toyota. I can't afford to get this fixed, what am I to do? See one of the links I found: https://www.autoweek.com/news/a1865486/power-steering-and-electric-issues-cause-toyota-recall-112500-vehicles/#:~:text=Power%20steering%20and%20electric%20issues%20cause%20Toyota%20to%20recall%20112%2C500%20vehicles,-Camry%2C%20Highlander%20and&text=Toyota%20recalled%20112%2C500%20vehicles%20due,model%20years%202014%20and%202015. I will follow up with my invoice after the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430733August 27, 2021
POWER TRAIN, STEERING:COLUMN
The contact owns a 2014 Toyota Sienna. The contact stated that while attempting to turn the vehicle to the left or to the right, there was a grinding sensation in the steering column. The contact stated that the vehicle felt as if it was losing traction. There was no warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430575August 26, 2021
STRUCTURE:BODY
Driver side sliding door stops and reopens when trying to close using power option previous van did the same thing but had a recall. When turning power door option off, it's stopped, doesn't want to budge much and you have to use all of your force to try to close it. This has being going on since 2018 when I bought it but there was no recall so delearship wouldn't touch it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430103August 23, 2021
ELECTRICAL SYSTEM
When vehicle is park on an angle (with Front section lower than the back) power sliding door (behind front passenger) does not fully engages arresting hook and tends to immediately return to close position sometimes hitting passengers trying to enter or exit the vehicle. Vehicle was taken to dealer for check up but dealer claims to have been unable to replicate issue, possibly due to not placing vehicle on an angle. No warning lamps or lights indicate any issue with the vehicle passenger door(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430201August 23, 2021
SUSPENSION, WHEELS, POWER TRAIN
I have a 2015 Toyota Sienna LE that I purchased new from the dealer. The original Michelin tires had excessive wear after less than 2yrs and ~28K miles. I replaced these with Continental tires(rated for 70K miles) and after 2years and at ~63K on the vehicle miles I had to replace those with General Altimax (rated for 75K miles). Each time tires were replaced it received and alignment. I now need to replace the third set of tires at ~88k for set number four. Additionally I had to replace the Rank and Pinion (Complete unit), both tie rods and both suspension control arms and ball joint assembly and a wheel alignment. Can is adult driven mostly in town but has one long road trip on it (6K miles). This will be the fourth set of tires on a vehicle with less than 100K miles along with 5-6 alignments. All tires have been maintained and rotated. This has to be a vehicle defect as I have multiple tire manufactures, all rated for more than double the tire life I'm getting. I have $2000 in tires so far (not counting the originals) $1250 in replacing the front end components noted and now have to spend another $1k on tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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